Barchester Bamfield Lodge Care Home

All consider Bamfield Lodge their home and want to remain here for the rest of their days.

Thank you.

Pleasant surroundings and helpful staff.

It is one of the best homes no faults whatsoever.

Mum has been cared for in the home for a number of years and has been well looked after. Staff appear very kind and attentive and the activities they have organised are stimulating.

We also enjoyed our time with them all.

As a daughter, I feel Mum is in the right place. She is well looked after by some members of staff. They go out of their way (above and beyond). We have some bad days where Mum has had some agency staff on and they have not been treating her nicely which has been reported and we do hope this situation will not happen again!

Friendly, approachable staff. Good looking home with lovely surroundings. About 10-12 staff I know well as they were here when Mum came here. I rely enormously on these staff for 'confidence'. This is extremely important to me as I need to know Mum's interests are paramount when I cannot visit (I try to visit every day).

Very low staff numbers here over the weekend (although this has improved of late). Huge turnover of agency staff.

Everyone is very caring and helpful.

I would advise prospective residents to be aware!

I would like to commend Bamfield on the care and support they gave my grandmother particularly in the last days and weeks of her life. I witnessed compassionate and caring staff who treated my grandmother as if she was their own. Bamfield were also accommodating toward family and friends visiting in the last days. Overall I highly recommend Bamfield.

The home is always spotless and smells lovely. I am always proud to bring anyone in to visit Mum.

I visit Bamfield Lodge Care Home most months to help take a church service. I play the guitar to accompany the hymns we sing. I also sing solos, read from the bible, speak and pray alongside a retired minister. I have found that the residents are always well dressed and very clean. They are clearly very well cared for. The home has recently been re-decorated and the lounge where we hold our services has plenty of light and is very smart with excellent furnishings. There is also a lovely garden which the lounge and restaurant overlook. The staff are extremely caring, friendly and very accommodating. Although neither I nor any of my friends or family have received any care at this care home, I have seen and experienced enough for me to conclude that this is a very well run home and I would, therefore, have no hesitation in recommending it to anyone looking for a suitable care home in which to place a loved one. I haven't eaten the food or seen the rooms and thus cannot comment on them.

The activities are very good an the ladies who run it are perfect for the job. I'm especially pleased that members of a church come once a month to give such an uplifting service and chaplaincy available in the week.

As a frequent visitor to the care home, it has been a pleasure to observe the manager interacting with residents in a cheerful, courteous, respectful and dignified manner. Seemingly, in his short time with us, he appears to have achieved more for my friend, and possibly for the residents in general, than most of his predecessors. Given longer, I'm sure this improvement would reflect favourably in the ratings I have given.

My dad was taken into hospital. He is the carer of my mother was dementia. Benfield Lodge were quick in helping me to care for Mum for a week. Lovely staff. All the residents seem very happy.

Many thanks.

When you walk into Bamfield Lodge Care Home, it's bright and airy. All the staff seem happy to work there which was a big decision as to where mum was going to live. All the staff are very helpful and friendly. There is always something going on in the afternoon for the residents.

I felt the need to leave a review after a visit to Bamfield Lodge as I was so impressed. Initially, the warm reception that I received was very friendly, professional and immediately put me at ease. The home is bright, open, welcoming, spotlessly clean and has a relaxed feel to the place, homely. There is always a member of staff on hand and there seems to be a good team on board, all helping each other to achieve the best possible care experience. The carers are jolly and look happy in their roles and the residents reflect this in their demeanour. The home also has a new manager on board who seems to want the absolute best for the residents at Bamfield and is prepared to do his utmost to achieve it. There are activities planned for every day of the week and family and friends can visit and join in with the fun whenever they would like to. Visiting hours are very flexible. Overall I was really impressed and would recommend this home to my friends and family without hesitation.

Always a friendly face and the carers know the residents and their families.

But mostly I never find any smells that you seem to find in nursing homes. Long may this last and thank you to all the staff for their continued hard work.