Barchester Bamfield Lodge Care Home

1 Bamfield, Whitchurch, Bristol BS14 0AU
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9.6 84 Reviews
  • Barchester Bamfield Lodge Care Home, Bristol
Bamfield Lodge Care home is surrounded by parks and open spaces in South Bristol and is within easy access to local amenities and leisure facilities.

The home provides nursing, residential and dementia care both on a permanent, or respite basis. Residents also have access to a spacious back garden with a sun-trap, ideal for the summer months.

Activities at Bamfield are designed to enhance the residents' well-being, encourage social interaction, and support them with their existing hobbies and interests. Activities are wide ranging and personalised to residents' needs.

Bamfield Lodge has a patio garden and an outdoor seating space, ideal for enjoying coffee or lunch. The home also features a hair salon, spacious en-suite bedrooms and lounges.

Residents enjoy freshly made nutritious meals, prepared on-site by trained chefs, who can also cater for special dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1595

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Bamfield Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Maria Iliuta (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Barchester Bamfield Lodge Care Home Reviews (84)

Total of 84, showing 61-80
9.6

Barchester Bamfield Lodge Care Home has a Review Score of 9.6 (9.611) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Bamfield Lodge Care Home has 84 reviews.

Overall Experience

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Date Published

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Review from N H (Cousin of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found my cousin very happy and pleased with her food and care.
Staff were wonderful, so attentive to all patients.
We also enjoyed our time with them all.

Reply from Alison Geddes, Marketing at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home, it is great to hear how happy you are with the care your cousin is receiving here at Bamfield Lodge. Your lovely feedback will be passed onto the team.

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Review from K G (Daughter of Resident) published on 9 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a daughter, I feel Mum is in the right place. She is well looked after by some members of staff. They go out of their way (above and beyond). We have some bad days where Mum has had some agency staff on and they have not been treating her nicely which has been reported and we do hope this situation
will not happen again!

Reply from Alison Geddes, Marketing Administrator at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home, it is great to hear that you’d recommend Bamfield Lodge to others. Whilst we are actively recruiting and adding to our dedicated team, we have used some agency support to ensure that we always work at safe staffing levels which is reviewed on a regular basis. We aim to keep continuity within the team and ensure there are always team members on shift who know the residents well. Your issues regarding agency workers have been investigated and we take these issues very seriously. Thank you again for taking the time to review our home.

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Review from Linda T (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Positives:
Friendly, approachable staff. Good looking home with lovely surroundings. About 10-12 staff I know well as they were here when Mum came here. I rely enormously on these staff for 'confidence'. This is extremely important to me as I need to know Mum's interests are paramount when I cannot
visit (I try to visit every day).


Negatives:
Very low staff numbers here over the weekend (although this has improved of late). Huge turnover of agency staff.

Reply from Jacqui Burvill, Home Manager at Barchester Bamfield Lodge Care Home

Thank you for taking the time to review our home, we are pleased to hear you find our team “friendly” and “approachable” and that you’d recommend Bamfield Lodge to others. With regards to staffing, we always operate at safe levels, including over the weekend and this is regularly reviewed to reflect our residents’ needs. While we are currently in the process of actively recruiting and adding to our team, there are two agencies who support us to ensure we always keep to the same staff level. To guarantee continuity within the team, the agencies send the same team members which we book in advance so we know who is coming. If you’d like to discuss anything further, please feel free to pop in and see me for a chat at your earliest convenience.

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Review from Florence Y (Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very caring and helpful.

Reply from Alison Geddes, Marketing Administrator at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home, it is great to hear that you would recommend Bamfield Lodge to others. I see there are a few areas you feel we could improve upon, if there's anything you'd like to discuss further then please feel free to pop in and see the Home Manager for a chat at any time.

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Review from Richard C (Son-in-law of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst the care offered to my mother-in-law is acceptable and she is happy with her room and care. I really must highlight the issue of upfront "administration fees" that are charged by Bamfield Lodge / Brighterkind. These fees represent one week's care and in our case was £980. In spite of writing
directly to the CEO of Brighterkind, we are still awaiting a breakdown of what said fees represent. The terms of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the Care Quality Commission (Registration) Regulations 2009 state, that care providers should be transparent in the information they provide. This includes detailing any fees, contracts and terms and conditions for people who are paying either in full or in part for the cost of their care, treatment and support and ensuring that service users know what their fees are and what they cover.
I would advise prospective residents to be aware!

Reply from Chantal Kirkland, Regional Manager at Barchester Bamfield Lodge Care Home

Thank you for your feedback. It’s good to hear that your mother-in-law is happy with the care and accommodation at Bamfield Lodge.
We make every effort to ensure our easy to read Terms and Conditions are discussed and agreed upfront with both our residents and Next-of-Kins, and any additions are also explained during this process. Details of the administration fees and what they cover are included in the Terms and Conditions. This includes the time and work spent preparing for the individuals arrival, from assessment to care-planning, preparing the financial documents and agreements. We feel that we are transparent with our process and information provided and if we are aware of any dispute or uncertainty prior to admission, we are always willing to discuss and provide clarity.


The positive comments about your mother-in-law’s care will be shared with the team.

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Review from Neil A (Grandson of Resident) published on 26 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to commend Bamfield on the care and support they gave my grandmother particularly in the last days and weeks of her life. I witnessed compassionate and caring staff who treated my grandmother as if she was their own. Bamfield were also accommodating toward family and friends visiting in
the last days. Overall I highly recommend Bamfield.

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Review from Lorraine S (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I need to let you know my mum has been in Bamfield over four years and my family and I are so pleased with the way my mum is looked after. The staff are so hardworking and care very much for the service users.
The home is always spotless and smells lovely. I am always proud to bring anyone in
to visit Mum.

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Review from David (Regular Volunteer) published on 11 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Bamfield Lodge Care Home most months to help take a church service. I play the guitar to accompany the hymns we sing. I also sing solos, read from the bible, speak and pray alongside a retired minister. I have found that the residents are always well dressed and very clean. They are clearly
very well cared for. The home has recently been re-decorated and the lounge where we hold our services has plenty of light and is very smart with excellent furnishings. There is also a lovely garden which the lounge and restaurant overlook. The staff are extremely caring, friendly and very accommodating. Although neither I nor any of my friends or family have received any care at this care home, I have seen and experienced enough for me to conclude that this is a very well run home and I would, therefore, have no hesitation in recommending it to anyone looking for a suitable care home in which to place a loved one. I haven't eaten the food or seen the rooms and thus cannot comment on them.

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Review from V A (Daughter of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for 1 year and all the carers are very caring, take time to be with her and very friendly. The home is beautiful, lovely atmosphere, clean and tidy.
The rooms are beautiful and very spacious, lovely big windows, large ensuite bathroom lovely furniture.
I'd be happy to live here
myself especially once the buzzer system is sorted out by the new manager.
The activities are very good an the ladies who run it are perfect for the job. I'm especially pleased that members of a church come once a month to give such an uplifting service and chaplaincy available in the week.

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Review from D Sheila S (Friend of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In January 2018, soon after the arrival of an interim manager at Bamfield Lodge, life really began to improve for my disabled friend. Over a period of several years, her basic care has been good, but her alert and active mind has often lacked suitable stimulation.
The new manager's willingness to listen,
to communicate with us and with Brighterkind and to cooperate with representatives from social services and the NHS, are having a very positive effect on my friend's general wellbeing.
Niggles have been addressed promptly, then followed up, specialist technological equipment enabling greater independence, provided by the NHS, has been installed in my friend's new room, one to one visits from within and outside Bamfield Lodge are active, pre-booked theatre and shopping expeditions using a Brighterkind minibus have, and will still, take place - all now helping my friend to feel valued and loved every day.
As a frequent visitor to the care home, it has been a pleasure to observe the manager interacting with residents in a cheerful, courteous, respectful and dignified manner. Seemingly, in his short time with us, he appears to have achieved more for my friend, and possibly for the residents in general, than most of his predecessors. Given longer, I'm sure this improvement would reflect favourably in the ratings I have given.

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Review from Jayne B (Daughter of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was taken into hospital. He is the carer of my mother was dementia. Benfield Lodge were quick in helping me to care for Mum for a week. Lovely staff. All the residents seem very happy.


Many thanks.

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Review from John C (Son of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When you walk into Bamfield Lodge Care Home, it's bright and airy. All the staff seem happy to work there which was a big decision as to where mum was going to live. All the staff are very helpful and friendly. There is always something going on in the afternoon for the residents.

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Review from Shelley G (Friend of Resident) published on 2 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt the need to leave a review after a visit to Bamfield Lodge as I was so impressed. Initially, the warm reception that I received was very friendly, professional and immediately put me at ease. The home is bright, open, welcoming, spotlessly clean and has a relaxed feel to the place, homely. There
is always a member of staff on hand and there seems to be a good team on board, all helping each other to achieve the best possible care experience. The carers are jolly and look happy in their roles and the residents reflect this in their demeanour. The home also has a new manager on board who seems to want the absolute best for the residents at Bamfield and is prepared to do his utmost to achieve it. There are activities planned for every day of the week and family and friends can visit and join in with the fun whenever they would like to. Visiting hours are very flexible. Overall I was really impressed and would recommend this home to my friends and family without hesitation.

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Review from Valerie G (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team always answer questions and are very caring.
Activities are varied and my mother is encouraged to participate.
Always a friendly face and the carers know the residents and their families.

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Review from P B (Friend of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I have come into the home to visit two of the residents, I have always found it to be clean, plenty of food, a warm welcome from staff and the residents always happy and singing along.
But mostly I never find any smells that you seem to find in nursing homes. Long may this last and thank
you to all the staff for their continued hard work.

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Review from Yvette G (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father needed end of life care for cancer. He was looked after with care and compassion in a lovely setting where everyone, from management down showed him care and when he passed away, was given dignity and I was treated with care and compassion at a difficult time. I am very grateful for the
care my father received whilst he was there.

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Review from David (Brother of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the ambience of Bamfield. On entering, one feels in a happy place. The staff have always been relaxed and helpful to me. The rooms, both common and private, are bright and airy, and the corridors likewise. I have yet to notice any odour which might indicate the lack of
attention to personal cleanliness coming from any room. The staff must be well "on the ball"! It's good to see a continuity of personnel there. I made a suggestion about assistance with eating to the new manager, and time will tell if any changes can be made in this area. I confess to being an infrequent visitor, but these are the impressions I have, and I always look forward to returning.

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Review from Gerry Q (Son of Resident) published on 31 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my own experience of care homes, both as an employee and also as a visitor, this is the best I have encountered!
My mother has been resident here for 7 months. She was initially resistant to being ' put away' as in her mind, as with many of her generation, care homes held shadows of 'the workhouse'!
On
first visiting Bamfield, she was immediately impressed by the friendliness of staff, its brightness, and cleanliness. She commented positively and the idea of a grim, Victorian building under an authoritarian and repressive regime was quickly dispelled.
She is happy here and well cared for. She speaks very well of the staff who cater diligently for her particular problems of dementia, anxiety attacks, limited vision which affects her sociability and her poor appetite. Mum enjoys the activities provided, particularly where music and singing are involved.
All staff seem hard-working, cheerful, friendly, communicative, competent and extremely helpful in every respect.

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Review from Susan T (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care given belies the 60-bed capacity. Residents not defined by dementia or age, treated with dignity and respect. Daily activities are uplifting and stimulating. Residents are given choices of food and preferred clothing, giving a valuable sense of autonomy. Staff are very approachable at all times
and any concerns are swiftly dealt with. Management are forward thinking and also very approachable and work together as a team making the home a safe, comfortable and happy environment for residents and their family who are welcome to visit at any time.

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Review from Lorraine S (Daughter of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I are very satisfied with the care my mother receives at Bamfield Lodge. She's very happy there, she's been there for nearly three years. The staff are very good and caring which leaves my family and I content in the knowledge she is being well cared for.

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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Barchester Bamfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Barchester Bamfield Lodge Care Home is calculated as follows: ( (210 Excellents x 5) + (54 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 280 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Bamfield Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (28)

Meet the Team (14)

Cristina

Cristina Iliuta

Job Title: General Manager

Joined: 2017

I joined to Barchester in 2017 and have gained a lot of experience during that time. I am very proud of my work and get a lot of satisfaction from providing high standards of care and guiding the team. As the General Manager I am responsible for the overall running of Bamfield Lodge and assisted in this by a great team of staff. It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes.

My door is always open to anyone considering care for themselves or for a loved one. Please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

My passion is to ensure that our residents are provided with the very best of care, dignity, respect and support to enable them to live a healthy and happy life in our home.

I look forward to welcoming you to our home.

Attila

Attila Lengyel

Job Title: Deputy Manager Clinical

Joined: 2022

Hello, my name is Attila and I am the Clinical Deputy Manager here at Bamfield Lodge. I have over a decade of experience in the care sector, I bring not only my expertise as a Registered Nurse but also experience from various senior roles that I have fulfilled across a number of care settings including being a General Manager, Deputy Manager and Clinical Lead.


I thoroughly enjoy supporting residents at Bamfield and working alongside a wonderful team.

Elias

Elias Isaahaku

Job Title: Unit Nurse Manager

Joined: 2023

My name is Elias and I have dedicated to providing compassionate care .


I am passionate about this role as it allows me to utilize my skills to make a meaningful impact on our residents' health and well-being. At Bamfield Lodge, we foster a nurturing environment where our residents feel like part of a big family. I am committed to enhancing their quality of life and ensuring they receive the highest standard of care.

Lavinia

Lavinia Bale

Job Title: Head of Unit Residential

Joined: 2020

Lavinia joined the team as a care assistant and has progressed to being a senior carer, and following this Head of Unit for our residential community. Her passion and dedication to the residents are second to none.
Lavinia enjoys getting to know our residents and families and likes the strong community feel of our home.
My absolute goal is to make sure myself and the team make our residents happy, provide them with all they need all along with the highest standards of care. Making a difference to our residents is extremely important to me.

Louise

Louise Rawles

Job Title: Unit Manager Memory Lane

Joined: 2022

I have worked in the care sector for many years, working with various people who are on different stages of their dementia journey. I am passionate about giving my resident the best care possible. I have been working for Bamfield lodge since 2022 as a senior carer, and was promoted to head of unit in 2023.

Amy

Amy Swayne

Job Title: Senior Care Assistant

Joined: 2022

Amy joined the team in 2022 as a care assistant, she loves spending time with the residents, joining in with activities and ensuring that our residents have a great experience every day. Amy is our training champion to ensure good quality in the home supporting all of the staff with their training to maintain our high standards of care for our residents.

Daniela

Daniela Petrea

Job Title: Care Assistant

Joined: 2018

Daniela has worked in Barchester homes for a number of years, and leads the way for junior care assistants. Daniela has very high standards and she ensures that residents are having a good day - every day! We are very lucky to have Daniela with our team.

Sue

Sue James

Job Title: Activities Coordinator

Joined: 2024

Sue joined Bamfield Lodge in September 2024.


Sue has a prestigious background, Sue is highly organized and detail-oriented, and she manages schedules, and resources efficiently, demonstrating strong problem-solving abilities when faced with challenges.

Kim

Kim Ellis

Job Title: Head of housekeeping

Joined: 2024

Hi my name is Kim!!!
I have join Bamfield Lodge this year I enjoy working here, staff are friendly and have lots of laughs with the residents.
I lived in South Africa for 6 years where I trained to be a hairdresser.
I decided to join Barchester to broaden my experience in the caring sector because I have a genuine passion for helping and caring for others.

Pete

Pete Boardman

Job Title: Maintenance Manager

Joined: 2024

Hi, I'm Pete, the Maintenance Manager at Bamfield Lodge.


I've been part of this amazing team recently, and I absolutely love working here! I've been in the maintenance industry for almost 20 years, but my experience at Bamfield Lodge is unlike any other. I really enjoy interacting with the residents and find it extremely fulfilling to help out wherever I can.

Talitha

Talitha Le Marchand

Job Title: Head Chef

Joined: 2024

With years of experience in culinary management within care homes, I have developed a deep understanding of how to create nutritious, well-balanced meals that cater to diverse dietary needs. My passion for food and commitment to providing the best dining experience for residents is at the heart of everything I do.

Kinga

Kinga Katona

Job Title: Home administrator

Joined: 2024

Hi, I'm Kinga, I'm the Home Administrator.


I have been working as an administrator for many years and I was proud to join the Barchester team here at Bamfield Lodge.


As a strong believer in positive thinking in workplace, I bring in my years of experience and it is my pride and joy to work with such an excellent, passionate and thriving team in a beautiful home.


My role at Bamfield Lodge involves supporting with the finance, recruitment, and administration of the home.
If you ever need any help regarding the above, my door is always open.

Jose

Jose Manaca

Job Title: Care Practitioner

Joined: 2023

I am Jose and I have worked within the healthcare sector for over 10 years. My background is supporting those living with dementia. My passion is providing extraordinary care with a person-centred approach. My ultimate aim is to ensure our residents feel safe, comfortable and their wishes and choices are respected.

Alina

Alina Andries

Job Title: Admin assistant

Joined: 2024

I am Alina , Admin assistant at Bamfield Lodge care home, where I help to ensure smooth day-to-day operations. I am passionate about supporting others and contributing to a warm, well-organized environment for residents and staff alike.
I practice the whole home approach and like to help out other departments. You will often see me talking to the residents and found they are able to approach me with any concerns they have.

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