Submit a Review for Hartcliffe Nursing Home
15 Murford Avenue, Hartcliffe, Bristol, BS13 9JS
View full details of Hartcliffe Nursing HomeLatest Reviews for Hartcliffe Nursing Home
23 January 2026
The home was clean & tidy, food was excellent & well presented, and nothing was too much trouble for the carers. They gave kindness & compassion at all times.
I could not have picked a better place.
13 January 2026
May i thank all the staff for the kindness showed to my partner penny and myself, during the last weeks of her life,you are all a credit to the home, and a big thank you to the night nursing staff for all there compassion. I cannot thank all of you enough . Chas
24 December 2025
My mum recently died in hospital.
Spent her last few months living in the care home with dignity, kindness, fun and laughter. Mum had full capacity and had chosen this care home to be South of the River, where she always lived. From the moment Mum arrived to choose a room, and for us as family
visiting every member of staff were so engaging with smiles, professionalism and time. Nothing was ever too much trouble. Thank you all - you are special people.
15 December 2025
Outstanding care for both my husband and I & aunt. The care my aunt received was brilliant, could not ask for more. Staff friendly and caring. Would recommend the care home.
Outstanding, excellent, brilliant.
02 December 2025
I went to the care home in MHA Hartcliffe, Bristol, to recover and rehabilitate after a hip replacement operation at the hospital on the 2nd of October. The care I received for the next 3 weeks was excellent. As far as I could see, the carers could not be bettered for their professionalism and
friendliness. I was most impressed with the care and attention given to all my fellow residents.
09 September 2025
From the moment you come in, you're welcomed and the team can't do enough for you. My sister is well looked after here, and that makes me happy.
08 September 2025
My sister is a resident, and since she has been here, the staff and management team can not do enough for her.
All the staff are very welcoming and always say hello, and always happy to help whenever needed. This place has a very relaxed and comfortable atmosphere and I feel very happy visiting
here.
She is enjoying the food, and so is her family, especially desserts, yummy. :)
Thank you for taking fantastic care of my sister.
23 July 2025
Excellent staff, all lovely, food is lovely. Mum doesn't do activities, but they look great.
30 June 2025
Very pleased so far, staff are so welcoming & friendly. Lovely place all round!
06 November 2024
Recently my step-dad became a resident of this care home. We are extremely pleased with the standard of care he has been receiving.
We are always greeted by happy staff who are always willing to help.
24 September 2024
Hartcliffe Nursing Home is the most pleasant, nicest home I looked at. My husband felt at home straight away. The staff are outstanding in efficiency and pleasant. Nothing is too much trouble for them. Management explain everything they do and I don't mind repeating it. I would recommend anyone to
live in Hartcliffe Nursing Home.
31 July 2024
I'm amazed that this care home is not over subscribed. Communication is key and I've been proved to having made the right choice for my mother. Everyday, twice a day, 7 days a week there are activities for residents to participate in if they want to. Staff are friendly, caring and are proud to work
here. The residents are happy and have regular meetings to voice opinions. Their doors are open as proved in a recent BBQ and music event where residents were joined by family.
12 July 2024
I would just like to thank Hartcliffe Nursing Home for the fantastic care they give to my mum. Such a lovely nursing home, really friendly and such a warm and caring atmosphere. The staff work really hard and nothing too much trouble. Food lovely, would highly recommend this nursing home.
27 May 2024
Mum who is 93 sadly needed to leave her flat where she had lived independently for 40 years to move into a nursing home. We were worried about how her reaction would be to this after always stating that she would not like this to happen. But we found this home and it certainly changed her mind, Mum
has been there 3 weeks now and loves everything about it. The staff are all lovely, the place is spotlessly clean and the food is excellent. Thank you all for Mum's care she is receiving.
27 May 2024
I have never wanted to go into a nursing home before but after no longer able to cope on my own I knew that this would be my only option. I am so happy now that I gave it a chance because I love everything about the place. The staff is lovely, the home is spotlessly clean and the food is nice. I
never thought that I would join in with activities as it was not my thing but I am even enjoying being apart of them now.
22 March 2024
Lovely warm friendly environment. The carers are very helpful and residents seem happy. The home provides lots of things to do - bingo, crafts, hand ball (balloon). the food is varied and diets catered for with a choice of menu. My mother-in-law has been here for 18 months and has been extremely
well-looked after. The staff provide personal care and attention and she seems very fond of them.
22 March 2024
Cannot say enough about the nursing home. My mother is very happy here - care and support 100%.
20 March 2024
My brother and I are very happy with the care of our mum. All the staff are so friendly and caring with all they do for our mum. The staff always have the time to stop and chat with her and she enjoys their chats with her. She loves having her hair done at the hairdressers and the lounge. When the
weather is better they will be able to take her into the garden which she loves to do.
18 March 2024
There appears to be a lack of carers, certainly never enough hands. In the main, staff are friendly and warm there is a 'family atmosphere'. Activities are mixed, some great live music and fun games, sometimes they lack lustre depending on who is running them. My family and I are very 'hands-on in
the care of mum. Sometimes this has been a necessity due to know one being about.
12 March 2024
All I have to say is good positive things about Hartcliffe Nursing Home.
Always dreaded the day when Dad would have to go into care. When the time came, the home made the transition very smooth and very easy.
Dad settled really well and although this was just for a couple of weeks respite, he
decided he wanted to stay.
This made it very easy for the family as Dad took it out of our hands.
Everyone from every department of this home is so friendly and now a few months on it feels like we have an extended family.
We can’t thank them enough for agreeing to take Dad and for all the care he receives. We hope this is where he will stay till the end of his days.
Latest Reviews for Hartcliffe Nursing Home
23 January 2026
The home was clean & tidy, food was excellent & well presented, and nothing was too much trouble for the carers. They gave kindness & compassion at all times.
I could not have picked a better place.
13 January 2026
May i thank all the staff for the kindness showed to my partner penny and myself, during the last weeks of her life,you are all a credit to the home, and a big thank you to the night nursing staff for all there compassion. I cannot thank all of you enough . Chas
24 December 2025
My mum recently died in hospital.
Spent her last few months living in the care home with dignity, kindness, fun and laughter. Mum had full capacity and had chosen this care home to be South of the River, where she always lived. From the moment Mum arrived to choose a room, and for us as family
visiting every member of staff were so engaging with smiles, professionalism and time. Nothing was ever too much trouble. Thank you all - you are special people.
15 December 2025
Outstanding care for both my husband and I & aunt. The care my aunt received was brilliant, could not ask for more. Staff friendly and caring. Would recommend the care home.
Outstanding, excellent, brilliant.
02 December 2025
I went to the care home in MHA Hartcliffe, Bristol, to recover and rehabilitate after a hip replacement operation at the hospital on the 2nd of October. The care I received for the next 3 weeks was excellent. As far as I could see, the carers could not be bettered for their professionalism and
friendliness. I was most impressed with the care and attention given to all my fellow residents.
09 September 2025
From the moment you come in, you're welcomed and the team can't do enough for you. My sister is well looked after here, and that makes me happy.
08 September 2025
My sister is a resident, and since she has been here, the staff and management team can not do enough for her.
All the staff are very welcoming and always say hello, and always happy to help whenever needed. This place has a very relaxed and comfortable atmosphere and I feel very happy visiting
here.
She is enjoying the food, and so is her family, especially desserts, yummy. :)
Thank you for taking fantastic care of my sister.
23 July 2025
Excellent staff, all lovely, food is lovely. Mum doesn't do activities, but they look great.
30 June 2025
Very pleased so far, staff are so welcoming & friendly. Lovely place all round!
06 November 2024
Recently my step-dad became a resident of this care home. We are extremely pleased with the standard of care he has been receiving.
We are always greeted by happy staff who are always willing to help.
24 September 2024
Hartcliffe Nursing Home is the most pleasant, nicest home I looked at. My husband felt at home straight away. The staff are outstanding in efficiency and pleasant. Nothing is too much trouble for them. Management explain everything they do and I don't mind repeating it. I would recommend anyone to
live in Hartcliffe Nursing Home.
31 July 2024
I'm amazed that this care home is not over subscribed. Communication is key and I've been proved to having made the right choice for my mother. Everyday, twice a day, 7 days a week there are activities for residents to participate in if they want to. Staff are friendly, caring and are proud to work
here. The residents are happy and have regular meetings to voice opinions. Their doors are open as proved in a recent BBQ and music event where residents were joined by family.
12 July 2024
I would just like to thank Hartcliffe Nursing Home for the fantastic care they give to my mum. Such a lovely nursing home, really friendly and such a warm and caring atmosphere. The staff work really hard and nothing too much trouble. Food lovely, would highly recommend this nursing home.
27 May 2024
Mum who is 93 sadly needed to leave her flat where she had lived independently for 40 years to move into a nursing home. We were worried about how her reaction would be to this after always stating that she would not like this to happen. But we found this home and it certainly changed her mind, Mum
has been there 3 weeks now and loves everything about it. The staff are all lovely, the place is spotlessly clean and the food is excellent. Thank you all for Mum's care she is receiving.
27 May 2024
I have never wanted to go into a nursing home before but after no longer able to cope on my own I knew that this would be my only option. I am so happy now that I gave it a chance because I love everything about the place. The staff is lovely, the home is spotlessly clean and the food is nice. I
never thought that I would join in with activities as it was not my thing but I am even enjoying being apart of them now.
22 March 2024
Lovely warm friendly environment. The carers are very helpful and residents seem happy. The home provides lots of things to do - bingo, crafts, hand ball (balloon). the food is varied and diets catered for with a choice of menu. My mother-in-law has been here for 18 months and has been extremely
well-looked after. The staff provide personal care and attention and she seems very fond of them.
22 March 2024
Cannot say enough about the nursing home. My mother is very happy here - care and support 100%.
20 March 2024
My brother and I are very happy with the care of our mum. All the staff are so friendly and caring with all they do for our mum. The staff always have the time to stop and chat with her and she enjoys their chats with her. She loves having her hair done at the hairdressers and the lounge. When the
weather is better they will be able to take her into the garden which she loves to do.
18 March 2024
There appears to be a lack of carers, certainly never enough hands. In the main, staff are friendly and warm there is a 'family atmosphere'. Activities are mixed, some great live music and fun games, sometimes they lack lustre depending on who is running them. My family and I are very 'hands-on in
the care of mum. Sometimes this has been a necessity due to know one being about.
12 March 2024
All I have to say is good positive things about Hartcliffe Nursing Home.
Always dreaded the day when Dad would have to go into care. When the time came, the home made the transition very smooth and very easy.
Dad settled really well and although this was just for a couple of weeks respite, he
decided he wanted to stay.
This made it very easy for the family as Dad took it out of our hands.
Everyone from every department of this home is so friendly and now a few months on it feels like we have an extended family.
We can’t thank them enough for agreeing to take Dad and for all the care he receives. We hope this is where he will stay till the end of his days.