Submit a Review for Robinson House Care Home
Sturminster Road, Stockwood, Bristol, BS14 8ET
View Full Details of Robinson House Care HomeLatest Reviews for Robinson House Care Home
16 October 2025
A big thank you from all the family for looked so well after our mum. All your help and understanding was much appreciated. We loved the way you even played her Irish music and made her cups of tea perfectly to her taste.
30 September 2025
I have found Robinson House to get better over the last year and there are a number of staff who are wonderful and really care. Sometimes I go in and there is no one around but they do have a lot of residents in rooms. The rooms and decor are much improved as the fees, albeit competitive are massive and the system stinks. There should be more help or tax breaks for people who have saved all their lives. The home is very convenient for me and although mum is asleep a lot in the days, she goes on some fab trips organised by the team who are amazing. Also the food and kitchen staff are great. I am happy with it now as didn't feel it was being managed in past year very well. Would recommend.
29 September 2025
Lovely place. Staff are wonderful and caring. My mum loves it there. Lots of activities and trips out. Always informed of what is going on. Mum couldn't be in a better place and is well looked after. Rooms are very comfortable and clean.
25 September 2025
I've been visiting for the last 5 yrs and have always found staff polite, caring and approachable whether they are part of the care staff, housekeeping, kitchen or admin. Individual rooms and facilities are always kept clean, the wet rooms could be modernised but perfectly functionable however, would also be nice for Mum to have at least a weekly bath. Food is always good, sometimes a little repetitive. For a small charge relatives can also eat, a daily menu of soup , choice of two main courses and dessert is always confirmed in advance and the kitchen staff can be flexible if necessary and able to offer an alternative to the daily menu. Activities are varied including occasional trips out and monthly entertainers which Mum enjoys. Relatives can join in too. Sadly in the last few years both the tea room and quiet room have been repurposed. Care is good but staff levels seem low which, in my opinion, feels staff no longer have time to just sit with residents for any length of time.
25 September 2025
I am very happy with the care this home is providing for my mum. The staff and volunteers are wonderful. Mum enjoys the activities provided. I can visit at anytime. I am kept informed of any issues arising in mums care. I think this home is outstanding.
25 September 2025
Mum has only been a resident for 3 weeks. We looked around about 6 care homes and chose Robinson House as it felt the friendliest home. They were the 1sr home to offer us a cup of tea. When we looked around every member of staff we saw spoke to us. It felt warm and welcoming. As I said mum has only been there for 3 weeks but looks better than she has for ages. She's clean, food is excellent (we have even been offered a meal if we ate there at the time. The staff are lovely, friendly and very helpful. Would recommend it to anybody looking a home for a loved one. X
26 August 2025
The reception is always very polite and friendly. It is very clean, there are always cleaners about the floor tidying and keeping the individual service rooms clean. They cater to everybody's needs, and the kitchen staff don't mind preparing something different on short notice. The staff are friendly and polite, but I have found that there are loads of times where staff have been short, which can affect the care my family member has had in the waiting time.
17 July 2025
Lovely home and lovely rooms. Mum has settled very well with support & great care provided by the home. Lovely home cooked meals that mum enjoys. A wide range of activities that residents take part in and mum enjoys these. All staff are very supportive, friendly and caring. Highly reccomend this home.
27 March 2025
My sister & I always visited our mum every day until the viral infection allowed only 1 visitor so now we alternate. On Thursday 13th Feb I visited at 4:00 pm, Mum's dinner was still there & she had not had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and no-one had been in to check on her or bring her evening tea. I visited again on the Saturday at 3:15 pm. She pointed out to me that her bed was soaking & her top was full of her dinner. After trying to find staff after 20 mins 2 carers came to change her & her bed. She had also soiled herself. On several occasions while I've been visiting there has been no presence of staff checking on her & they should be helping her to eat her dinner.
13 August 2024
I was very upset and worried that my wife had to go into a care home, but Robinson House is absolutely amazing, the staff are all first class, very caring and on the ball with everything and are very approachable if you want to talk to them about anything. The food is very good, the rooms and facilities are very good, the place is modern and clean, it's like a hotel. I cannot speak highly enough of the place and everyone who works there.
Latest Reviews for Robinson House Care Home
16 October 2025
A big thank you from all the family for looked so well after our mum. All your help and understanding was much appreciated. We loved the way you even played her Irish music and made her cups of tea perfectly to her taste.
30 September 2025
I have found Robinson House to get better over the last year and there are a number of staff who are wonderful and really care. Sometimes I go in and there is no one around but they do have a lot of residents in rooms. The rooms and decor are much improved as the fees, albeit competitive are massive and the system stinks. There should be more help or tax breaks for people who have saved all their lives. The home is very convenient for me and although mum is asleep a lot in the days, she goes on some fab trips organised by the team who are amazing. Also the food and kitchen staff are great. I am happy with it now as didn't feel it was being managed in past year very well. Would recommend.
29 September 2025
Lovely place. Staff are wonderful and caring. My mum loves it there. Lots of activities and trips out. Always informed of what is going on. Mum couldn't be in a better place and is well looked after. Rooms are very comfortable and clean.
25 September 2025
I've been visiting for the last 5 yrs and have always found staff polite, caring and approachable whether they are part of the care staff, housekeeping, kitchen or admin. Individual rooms and facilities are always kept clean, the wet rooms could be modernised but perfectly functionable however, would also be nice for Mum to have at least a weekly bath. Food is always good, sometimes a little repetitive. For a small charge relatives can also eat, a daily menu of soup , choice of two main courses and dessert is always confirmed in advance and the kitchen staff can be flexible if necessary and able to offer an alternative to the daily menu. Activities are varied including occasional trips out and monthly entertainers which Mum enjoys. Relatives can join in too. Sadly in the last few years both the tea room and quiet room have been repurposed. Care is good but staff levels seem low which, in my opinion, feels staff no longer have time to just sit with residents for any length of time.
25 September 2025
I am very happy with the care this home is providing for my mum. The staff and volunteers are wonderful. Mum enjoys the activities provided. I can visit at anytime. I am kept informed of any issues arising in mums care. I think this home is outstanding.
25 September 2025
Mum has only been a resident for 3 weeks. We looked around about 6 care homes and chose Robinson House as it felt the friendliest home. They were the 1sr home to offer us a cup of tea. When we looked around every member of staff we saw spoke to us. It felt warm and welcoming. As I said mum has only been there for 3 weeks but looks better than she has for ages. She's clean, food is excellent (we have even been offered a meal if we ate there at the time. The staff are lovely, friendly and very helpful. Would recommend it to anybody looking a home for a loved one. X
26 August 2025
The reception is always very polite and friendly. It is very clean, there are always cleaners about the floor tidying and keeping the individual service rooms clean. They cater to everybody's needs, and the kitchen staff don't mind preparing something different on short notice. The staff are friendly and polite, but I have found that there are loads of times where staff have been short, which can affect the care my family member has had in the waiting time.
17 July 2025
Lovely home and lovely rooms. Mum has settled very well with support & great care provided by the home. Lovely home cooked meals that mum enjoys. A wide range of activities that residents take part in and mum enjoys these. All staff are very supportive, friendly and caring. Highly reccomend this home.
27 March 2025
My sister & I always visited our mum every day until the viral infection allowed only 1 visitor so now we alternate. On Thursday 13th Feb I visited at 4:00 pm, Mum's dinner was still there & she had not had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and no-one had been in to check on her or bring her evening tea. I visited again on the Saturday at 3:15 pm. She pointed out to me that her bed was soaking & her top was full of her dinner. After trying to find staff after 20 mins 2 carers came to change her & her bed. She had also soiled herself. On several occasions while I've been visiting there has been no presence of staff checking on her & they should be helping her to eat her dinner.
13 August 2024
I was very upset and worried that my wife had to go into a care home, but Robinson House is absolutely amazing, the staff are all first class, very caring and on the ball with everything and are very approachable if you want to talk to them about anything. The food is very good, the rooms and facilities are very good, the place is modern and clean, it's like a hotel. I cannot speak highly enough of the place and everyone who works there.