Robinson House Care Home

Sturminster Road, Stockwood, Bristol BS14 8ET
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9.1 10 Reviews
  • Robinson House Care Home, Bristol
Robinson House is a 70-bed care home providing support for older people with nursing and clinical needs, as well as dementia-specific care.

The lounges and rooms are comfortable and designed with dementia care in mind, looking out onto private, secure gardens with plenty of areas for residents and visiting friends and family to sit and catch up with their loved ones.

In addition to a core nursing and care team who provide exceptional clinical expertise and personal care, Robinson House has a team of homemakers who focus on social interactions, activities and well-being. Homemakers can provide 1:1 social interaction, group activities and entertainment, as well as organise trips out to various locations. Residents could be at the zoo one day and enjoying a trip on a steam train the next.

The home has been awarded a Butterfly Care Model Accreditation by Dementia Care Matters for achieving the highest of a recognised national standard in dementia care, and platinum status by the Gold Standards Framework for Care Homes, for high-quality end of life care.
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Care Provided by Robinson House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1480 – £1480
  • Self-Funded Nursing Dementia Care: £1480 – £1480
  • RESPITE Self-Funded Nursing Care: £1550 – £1551
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1551

There is an annual increase set in line with inflation. We do on occasions take Local authority fees at complex rate.

These prices are only a guideline, please contact Robinson House Care Home to find out the exact price for your requirements.

Contact Robinson House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Robinson House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Denise Mackereth (Deputy Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Open visiting hours with protected meal times between 12.00pm and 1.30pm.

Parking

  • Parking on site.

Robinson House Care Home Reviews (10)

9.1

Robinson House Care Home has a Review Score of 9.1 (9.128) out of 10, based on 10 reviews in the last 2 years.
Over all time Robinson House Care Home has 10 reviews.

Overall Experience
  • 7
  • 2
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  • 1
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Date Published
  • 10
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Reviewer Connection to Robinson House Care Home
  • 8
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Total of 10, showing 1-10
Review from M B (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A big thank you from all the family for looked so well after our mum. All your help and understanding was much appreciated. We loved the way you even played her Irish music and made her cups of tea perfectly to her taste.
Reply from Denise Mackereth, Deputy Manager at Robinson House Care Home
Thank you so much for your kind words, it truly means a lot to us all. Your mum was a joy to look after and is missed by all the staff and residents.It was a privilege to care for your mum and we…read more
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Review from L H (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found Robinson House to get better over the last year and there are a number of staff who are wonderful and really care. Sometimes I go in and there is no one around but they do have a lot of residents in rooms. The rooms and decor are much improved as the fees, albeit competitive are massive
and the system stinks. There should be more help or tax breaks for people who have saved all their lives. The home is very convenient for me and although mum is asleep a lot in the days, she goes on some fab trips organised by the team who are amazing. Also the food and kitchen staff are great. I am happy with it now as didn't feel it was being managed in past year very well. Would recommend.
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Review from Julie H (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place. Staff are wonderful and caring. My mum loves it there. Lots of activities and trips out. Always informed of what is going on. Mum couldn't be in a better place and is well looked after. Rooms are very comfortable and clean.
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Review from B M (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been visiting for the last 5 yrs and have always found staff polite, caring and approachable whether they are part of the care staff, housekeeping, kitchen or admin.
Individual rooms and facilities are always kept clean, the wet rooms could be modernised but perfectly functionable however, would
also be nice for Mum to have at least a weekly bath.
Food is always good, sometimes a little repetitive. For a small charge relatives can also eat, a daily menu of soup , choice of two main courses and dessert is always confirmed in advance and the kitchen staff can be flexible if necessary and able to offer an alternative to the daily menu.
Activities are varied including occasional trips out and monthly entertainers which Mum enjoys. Relatives can join in too. Sadly in the last few years both the tea room and quiet room have been repurposed.
Care is good but staff levels seem low which, in my opinion, feels staff no longer have time to just sit with residents for any length of time.
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Review from Kim W (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care this home is providing for my mum. The staff and volunteers are wonderful. Mum enjoys the activities provided. I can visit at anytime. I am kept informed of any issues arising in mums care. I think this home is outstanding.
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Review from T P (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been a resident for 3 weeks. We looked around about 6 care homes and chose Robinson House as it felt the friendliest home. They were the 1sr home to offer us a cup of tea. When we looked around every member of staff we saw spoke to us. It felt warm and welcoming.
As I said mum has only
been there for 3 weeks but looks better than she has for ages. She's clean, food is excellent (we have even been offered a meal if we ate there at the time. The staff are lovely, friendly and very helpful.
Would recommend it to anybody looking a home for a loved one. X
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Review from C C (Niece of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The reception is always very polite and friendly. It is very clean, there are always cleaners about the floor tidying and keeping the individual service rooms clean. They cater to everybody's needs, and the kitchen staff don't mind preparing something different on short notice. The staff are friendly
and polite, but I have found that there are loads of times where staff have been short, which can affect the care my family member has had in the waiting time.
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Review from A W (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home and lovely rooms. Mum has settled very well with support & great care provided by the home. Lovely home cooked meals that mum enjoys. A wide range of activities that residents take part in and mum enjoys these. All staff are very supportive, friendly and caring.
Highly reccomend this home.
Reply from Denise Mackereth, Deputy Manager at Robinson House Care Home
Thank you so much for taking the time to share your kind words and review, We are truly grateful for your feed back and delighted to be providing a home and care that makes a difference in your loved…read more
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Review from J C (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My sister & I always visited our mum every day until the viral infection allowed only 1 visitor so now we alternate.
On Thursday 13th Feb I visited at 4:00 pm, Mum's dinner was still there & she had not had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and no-one had been in to check
on her or bring her evening tea.
I visited again on the Saturday at 3:15 pm. She pointed out to me that her bed was soaking & her top was full of her dinner. After trying to find staff after 20 mins 2 carers came to change her & her bed. She had also soiled herself.
On several occasions while I've been visiting there has been no presence of staff checking on her & they should be helping her to eat her dinner.
Reply from Christine Halleron, Home manager at Robinson House Care Home
Thank you for your feedback. I am sorry you had this experience, I will look into this. If you would like to discuss this with me please don't hesitate to contact me.
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Review from Alan T (Husband of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very upset and worried that my wife had to go into a care home, but Robinson House is absolutely amazing, the staff are all first class, very caring and on the ball with everything and are very approachable if you want to talk to them about anything. The food is very good, the rooms and facilities
are very good, the place is modern and clean, it's like a hotel. I cannot speak highly enough of the place and everyone who works there.
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Current Review Score: 9.1 (9.128)

Overview of Review Score

The Review Score of 9.1 (9.128) out of 10 for Robinson House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.585 for Robinson House Care Home is calculated as follows: ( (83 Excellents x 5) + (23 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 118 Ratings = 4.585
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.543 Points relating to the number of positive Reviews for Robinson House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 9 Positive Reviews ÷ 14 = 0.643
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Robinson House Care Home

What types of Care is Robinson House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Robinson House Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Robinson House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Robinson House Care Home to the centre of Bristol?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Robinson House Care Home to verify any information. View our terms and conditions. Robinson House Care Home has an Enhanced Service - more info.