Care Homes Owned by Brunelcare

My Dad previously attended Deershurst as a day care/ respite patient & when he later required full time care, we as a family were very pleased for him to return there, the staff are absolutely amazing & treat him & his specific needs with such care, compassion & empathy, it's so reassuring that he's being taken care off & stimulated so well, Deershurst came with a great reputation & I wouldn't hesitate recommending them to anyone looking for such professional & personal care for their loved ones.

Impressive. Bright attractive & welcoming reception, very well kept, felt like a nice hotel, Excellent rooms, well designed with smart furniture, privacy & comfort being the theme. The communal rooms were the same, felt welcoming, clean and tidy. Friendly and attentive staff who have the patients well being as a top priority which was very reassuring. Everywhere was well appointed and clean, very nice feel. The social life there is outstanding, wonderful and appropriate things to do every day. One thing could be improved perhaps the easy access for other patients to go into rooms

HIGHLY RECOMMENDED. My mum went into Deerhurst Over 3 years ago with dementia. Lesley the manager is absolutely amazing along with her entire staff team. Nothing is too much for them. They have all got a great knowledge of dealing with dementia along with other issues. There is entertainment from within and from outside regularly. My mum has seen a multitude of different animals which have been brought into the home and have been encouraged to interact with the residents. They hold a weekly 'bring our babies' in for the residents and they love this time with the babies. They have their own transport for residents who are mobile and in wheelchairs and often go on visits to the zoo, lama farm, river boat trips and local parks to mention a few. I know some residents went to the theatre last week but my mum did not join in on that. I could list a multitude of great things about this care home and all the carers who work within but it would be never ending.

My sister has advanced dementia requiring total personal care. Staff alway treat her with respect and dignity. They are calm in approach which helps my sister feel safe and so calm herself allowing hands-on care. They work hard to engage her in the daily activities, so that she is busy and not bored. The photos and videos sent are a joy to see.

My husband is a resident at Robinson House Bristol. This home is amazing and feels just like home. We absolutely love it here and I could not have picked a better place for him. The home is spotlessly clean and the fixtures and fittings are in excellent condition. The staff cannot do enough for you. Caring for my husband is their top Priority. My needs are also important to them and nothing is too much trouble. This home is really well run from management, nurses, carers, Home makers and cleaners. I could not wish for a better place For him and would not hesitate to recommend to others.

My husband was initially placed in Deerhurst for 1 Month for Rehab but he settled in really well and is happy there. Staff are amazing - not only do they understand Dementia but they understand and adapt to each individual residents Dementia. So many activities are arranged every day and he has so much more stimulation than I could ever give him. Most heartbreaking decision I've ever had to make but couldn't have chosen a better Care Home I have Peace of mind.

Kindest Regards

A remarkable place - we feel so blessed to be part of their family.

But from the care side excellent and good activities and grounds to go out

I have never been more impressed with all the staff: laundry (ladies), cleaners, care staff and nurses. They all work above and beyond. I can't talk more highly of them all. I have great confidence in all of the above. I am now able to have a couple of days off - knowing my beautiful husband is being cared for to the highest standard possible. Big thank you to all.

We wish to send a great big Thank You to all the staff at Robinson Care Home. Our dad was there for 7 weeks and every day he had the best care and attention we could have wished for. The staff also made us feel very welcome.

I entered the unit after being informed the day before by phone that the D and V had cleared only to find that this was not the case. There was no notice anywhere to inform us of this at the time. We fed this back to the staff.

Other than this one occasion I have only praise for the unit. My mother in law has been well cared for and I would be happy to recommend it to others. I would be happy to be cared for myself.

We are very thankful that Mum is under the care of Jess and her team. She couldn't be in better hands. I would definitely recommend Little Heath. .

As I have said many times before- there is little to say because everything is fine. The only thing I would like it to have lunch at 1pm (or 12:30) and tea at 6pm (or 6:30). Keep the good work up- thanks. Marks 11 out of 10.

Staff are very friendly and treat you with respect. Always a good choice of food delivered on time which I choose to eat in my room. I enjoy the trips out for shopping and meals. My room is always kept clean and tidy which I appreciate. My visitors come at very flexible times and are always made welcome.

Feeling more at home now as I came for respite in March for 6 weeks and decided to stay. I now have my pictures on the wall, which makes me feel more at home. All the staff have been incredibly kind and helpful. I feel safe here.

I have been informed of mum's ongoing care plan/treatments etc. It is very clear that mum is cared for staff meeting all her needs. I can't ask for anymore than that! Thank you.

It was always clean, tidy and the food was good. I can never thank you all enough for everthing you did for my parents and our family and would definitely recommend Little Heath Reablement and Support Centre

Since my Mum came to Little Heath Reablement, as a permanent resident, we have been so impressed by the care she has received.

Mum arrived very frail and unwell but since arriving in 2024 she has gone from strength to strength. She has gained weight and is now looking so much healthier.

I cannot fault the care she receives, both residents and family are always treated with dignity and respect. Staff are all super friendly and take time to get to know residents (making the environment very homely).

Little Heath does not feel like a care home at all and I can highly recommend.

Very good end of life care for my mother. You also looked after my father as a day visitor as if he was a resident which made their time together very valuable. I wouldn't hesitate to recommend Little Heath to anyone.