Care Homes Owned by Brunelcare

That event spelt the end of the ability to maintain her independence. As her son, I felt guilt for not being able to look after her full time, concern at what to do next and a fear that I was solely responsible for her care.

We managed to secure a room at Deerhurst, so conveniently located at the top of mum's road. Since then I've been struck by the level of care, the efforts to create interest and enjoyment and the culture at Deerhurst.

My fear of the future has turned into huge relief and gratitude to many of the team, I didn't know existed a few months back, as they care for my precious mum SO well, and have become friends to me. The efforts they go to, to create quality of life for many in their care, involving travel, trips, entertainment, crafts, conversation and comfort has to be massively applauded.

Well done and thank you to Leslie and team at Deerhurst.

My brother was transferred to Saffron from Hospital after several months following a fall in which he fractured his femur. In hospital, several problems occurred, he contracted norovirus, a UTI, a further fall breaking a number of ribs. He also, although not realised at the time, has a bad reaction to opioids. Before the accident, my brother, although 88, was completely independent, looking after his home, garden and himself without help. Orchard at Saffron has been wonderful, so supportive and have looked after him as a person not a patient. Always he was shown kindness and understanding. After 4 months away, his return home has been smooth. Much of the reason for this is the care he received in Orchard. Thank you.

This is a review I meant to write a while ago. Dad has since passed but I needed to write this. Dad spent time at Deerhurst firstly on an ad-hoc basis for day care; to provide mum with much needed respite. When his health declined and after a few hospital stays we needed to find permanent care for him. Dad had always enjoyed his day visits and Deerhurst was our first choice for him. He moved in there in November 2025, and apart from a scare in December, he came on leaps and bounds. His physical health was quite poor but in the space of a few months he was walking with a walker, progressing to walking on his own. The care he received was just amazing and I never felt he was treated just as another patient. He enjoyed being there immensely and was always smiling and content. ALL of the staff are just fantastic and so caring. There were always activities that Dad could join if he wanted and was able to. It was such a relief to us all knowing he was so well cared for and happy.

The staff are excellent & she is really happy would recommend Deerhurst to anyone who needs care. The resident is Pat J.

I cannot fault any of the staff at Deerhurst, they are all amazing. They take time to engage with all the residents, & their families & there are always things going on to keep residents stimulated & happy. Residents' rooms are always kept spotlessly clean & they are a really good size. The activities & day trips are well thought out & organised.

My mum's care is of the highest standard. I honestly could not ask for anything more for her. I am reassured by the support, care and experience of all the staff. The team are managed brilliantly, and are a team to be proud of. I know my mum is safe at all times, and her best interests are at the forefront of all decisions made. This care home is a shining example of fabulous community care.

Deerhurst is a life saver. The staff are next level and it very much feels like a care home should, where our precious and most vulnerable relatives are looked after with personalized and tender respect and love. It feels like a family and I would be lost without the place and people.

My Dad previously attended Deershurst as a day care/ respite patient & when he later required full time care, we as a family were very pleased for him to return there, the staff are absolutely amazing & treat him & his specific needs with such care, compassion & empathy, it's so reassuring that he's being taken care off & stimulated so well, Deershurst came with a great reputation & I wouldn't hesitate recommending them to anyone looking for such professional & personal care for their loved ones.

Impressive. Bright attractive & welcoming reception, very well kept, felt like a nice hotel, Excellent rooms, well designed with smart furniture, privacy & comfort being the theme. The communal rooms were the same, felt welcoming, clean and tidy. Friendly and attentive staff who have the patients well being as a top priority which was very reassuring. Everywhere was well appointed and clean, very nice feel. The social life there is outstanding, wonderful and appropriate things to do every day. One thing could be improved perhaps the easy access for other patients to go into rooms

HIGHLY RECOMMENDED. My mum went into Deerhurst Over 3 years ago with dementia. Lesley the manager is absolutely amazing along with her entire staff team. Nothing is too much for them. They have all got a great knowledge of dealing with dementia along with other issues. There is entertainment from within and from outside regularly. My mum has seen a multitude of different animals which have been brought into the home and have been encouraged to interact with the residents. They hold a weekly 'bring our babies' in for the residents and they love this time with the babies. They have their own transport for residents who are mobile and in wheelchairs and often go on visits to the zoo, lama farm, river boat trips and local parks to mention a few. I know some residents went to the theatre last week but my mum did not join in on that. I could list a multitude of great things about this care home and all the carers who work within but it would be never ending.

My sister has advanced dementia requiring total personal care. Staff alway treat her with respect and dignity. They are calm in approach which helps my sister feel safe and so calm herself allowing hands-on care. They work hard to engage her in the daily activities, so that she is busy and not bored. The photos and videos sent are a joy to see.

My husband is a resident at Robinson House Bristol. This home is amazing and feels just like home. We absolutely love it here and I could not have picked a better place for him. The home is spotlessly clean and the fixtures and fittings are in excellent condition. The staff cannot do enough for you. Caring for my husband is their top Priority. My needs are also important to them and nothing is too much trouble. This home is really well run from management, nurses, carers, Home makers and cleaners. I could not wish for a better place For him and would not hesitate to recommend to others.

My husband was initially placed in Deerhurst for 1 Month for Rehab but he settled in really well and is happy there. Staff are amazing - not only do they understand Dementia but they understand and adapt to each individual residents Dementia. So many activities are arranged every day and he has so much more stimulation than I could ever give him. Most heartbreaking decision I've ever had to make but couldn't have chosen a better Care Home I have Peace of mind.

Kindest Regards

A remarkable place - we feel so blessed to be part of their family.

But from the care side excellent and good activities and grounds to go out

I have never been more impressed with all the staff: laundry (ladies), cleaners, care staff and nurses. They all work above and beyond. I can't talk more highly of them all. I have great confidence in all of the above. I am now able to have a couple of days off - knowing my beautiful husband is being cared for to the highest standard possible. Big thank you to all.

We wish to send a great big Thank You to all the staff at Robinson Care Home. Our dad was there for 7 weeks and every day he had the best care and attention we could have wished for. The staff also made us feel very welcome.

I entered the unit after being informed the day before by phone that the D and V had cleared only to find that this was not the case. There was no notice anywhere to inform us of this at the time. We fed this back to the staff.

Other than this one occasion I have only praise for the unit. My mother in law has been well cared for and I would be happy to recommend it to others. I would be happy to be cared for myself.

We are very thankful that Mum is under the care of Jess and her team. She couldn't be in better hands. I would definitely recommend Little Heath. .