Deerhurst

I've been in contact with Deerhurst for over a year now, many emails back and forth, Lesley is always willing to advise/help, shes been a priceless contact willing to go above & beyond to help/facilitate.

It took many months for Dad to be ready, but eventually he went in for daycare visits, this was welcomed by us as he'd progressed to the stage of monitoring him 24/7 & a day off was much needed, and when he would return home he would be absolutely buzzing about it for days.

Its been a long journey & thankfully this week our dad became a Resident, only 3 days in but words cannot express how grateful we are, from day 1 he loved it & he's done more activities in 3 days than in a year prior.

Visiting him today he was smiling, tidy, praising everyone, and I've seen photos of all the outings/events and carers around him.

It's very clear the staff love their job and genuinely care about the residents, they're just amazing and we feel that "we've done good" getting him into Deerhurst.

That event spelt the end of the ability to maintain her independence. As her son, I felt guilt for not being able to look after her full time, concern at what to do next and a fear that I was solely responsible for her care.

We managed to secure a room at Deerhurst, so conveniently located at the top of mum's road. Since then I've been struck by the level of care, the efforts to create interest and enjoyment and the culture at Deerhurst.

My fear of the future has turned into huge relief and gratitude to many of the team, I didn't know existed a few months back, as they care for my precious mum SO well, and have become friends to me. The efforts they go to, to create quality of life for many in their care, involving travel, trips, entertainment, crafts, conversation and comfort has to be massively applauded.

Well done and thank you to Leslie and team at Deerhurst.

This is a review I meant to write a while ago. Dad has since passed but I needed to write this. Dad spent time at Deerhurst firstly on an ad-hoc basis for day care; to provide mum with much needed respite. When his health declined and after a few hospital stays we needed to find permanent care for him. Dad had always enjoyed his day visits and Deerhurst was our first choice for him. He moved in there in November 2025, and apart from a scare in December, he came on leaps and bounds. His physical health was quite poor but in the space of a few months he was walking with a walker, progressing to walking on his own. The care he received was just amazing and I never felt he was treated just as another patient. He enjoyed being there immensely and was always smiling and content. ALL of the staff are just fantastic and so caring. There were always activities that Dad could join if he wanted and was able to. It was such a relief to us all knowing he was so well cared for and happy.

The staff are excellent & she is really happy would recommend Deerhurst to anyone who needs care. The resident is Pat J.

I cannot fault any of the staff at Deerhurst, they are all amazing. They take time to engage with all the residents, & their families & there are always things going on to keep residents stimulated & happy. Residents' rooms are always kept spotlessly clean & they are a really good size. The activities & day trips are well thought out & organised.

My mum's care is of the highest standard. I honestly could not ask for anything more for her. I am reassured by the support, care and experience of all the staff. The team are managed brilliantly, and are a team to be proud of. I know my mum is safe at all times, and her best interests are at the forefront of all decisions made. This care home is a shining example of fabulous community care.

Deerhurst is a life saver. The staff are next level and it very much feels like a care home should, where our precious and most vulnerable relatives are looked after with personalized and tender respect and love. It feels like a family and I would be lost without the place and people.

My Dad previously attended Deershurst as a day care/ respite patient & when he later required full time care, we as a family were very pleased for him to return there, the staff are absolutely amazing & treat him & his specific needs with such care, compassion & empathy, it's so reassuring that he's being taken care off & stimulated so well, Deershurst came with a great reputation & I wouldn't hesitate recommending them to anyone looking for such professional & personal care for their loved ones.

HIGHLY RECOMMENDED. My mum went into Deerhurst Over 3 years ago with dementia. Lesley the manager is absolutely amazing along with her entire staff team. Nothing is too much for them. They have all got a great knowledge of dealing with dementia along with other issues. There is entertainment from within and from outside regularly. My mum has seen a multitude of different animals which have been brought into the home and have been encouraged to interact with the residents. They hold a weekly 'bring our babies' in for the residents and they love this time with the babies. They have their own transport for residents who are mobile and in wheelchairs and often go on visits to the zoo, lama farm, river boat trips and local parks to mention a few. I know some residents went to the theatre last week but my mum did not join in on that. I could list a multitude of great things about this care home and all the carers who work within but it would be never ending.

My sister has advanced dementia requiring total personal care. Staff alway treat her with respect and dignity. They are calm in approach which helps my sister feel safe and so calm herself allowing hands-on care. They work hard to engage her in the daily activities, so that she is busy and not bored. The photos and videos sent are a joy to see.

My husband was initially placed in Deerhurst for 1 Month for Rehab but he settled in really well and is happy there. Staff are amazing - not only do they understand Dementia but they understand and adapt to each individual residents Dementia. So many activities are arranged every day and he has so much more stimulation than I could ever give him. Most heartbreaking decision I've ever had to make but couldn't have chosen a better Care Home I have Peace of mind.

A remarkable place - we feel so blessed to be part of their family.

But from the care side excellent and good activities and grounds to go out

I am always impressed when I visit my sister-in-law. The staff are wonderful, and the time and effort they put into making a home from home for the residents is great. The number of activities to keep the residents stimulated is amazing.

When Mum moved to Deerhust, we were doubtful that she would see her next birthday as her physical and mental health had deteriorated so much. Almost exactly 5 years later, we can't believe how quickly she settled and how well she has been. It was hard for us to accept that we couldn't meet all her needs, but gradually we realised why our friend had recommended Deerhurst so highly, and are so glad Mum is here. The manager and staff are so efficient and use such effective approaches to meet everyone's needs (including families'). But most importantly they are caring, they laugh, dance and also sit quietly chatting, listening and understanding.

All the staff are very kind and caring. They show great patience with my mother, who can be very awkward.

At Deerhurst respect is a guarantee not an added bonus. I'm delighted and relieved mums here.

entertainment. Art classes, cooking classes, lots of choices of board games and books from library. They have relaxation time, which is just lovely. Farm yard animals and even reptiles. The children from the local school write to the residents. The local church pop in and sometimes they have a sing song. The food and choices of food, it is in my eyes outstanding different choices of bread, lots of choices of breakfasts whatever drink that they would require Deerhurst has. Deerhurst always smells clean and everything is alway clean

My partner has been in Deerhurst care home for just over a year now. He is very settled there, he knows and likes all the staff and they all know him and his likes and dislikes, his needs and his medical issues. All the staff are unfailingly kind, considerate and very alert to the residents needs. I have observed on many occasions whilst visiting my partner how quickly the staff respond to any situations that might arise, usually defusing problems before they happen. It really is an excellent care home, I wouldn't want my loved one to be anywhere else.

It is a huge relief to our family seeing Mum both content and so well cared for. There is such a variety of daily activities and outings, many of which Mum really enjoys. I have never encountered a staff member who was anything but kind, caring and cheerful. Internal communication is brilliant as is that with relatives. The leadership is excellent and it shows in every aspect of Deerhurst.