Deerhurst

10 Deerhurst, Soundwell, Bristol BS15 1XH
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9.9 43 Reviews
  • Deerhurst, Bristol
Deerhurst care home in Bristol is a 66-bed home offering nursing-care for older people with specific nursing needs such as dementia.

Activity Coordinators organise group or individual activities, including day trips within the local area.

Nutritious meals are prepared for residents.
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Care Provided by Deerhurst

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Deerhurst to find out the exact price for your requirements.

Contact Deerhurst to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Deerhurst to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lesley Hobbs (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Deerhurst Reviews (43)

9.9

Deerhurst has a Review Score of 9.9 (9.922) out of 10, based on 43 reviews in the last 2 years.
Over all time Deerhurst has 43 reviews.

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Review from Lynn G (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was previously in 2 other care homes but was not happy. She has now been in Deerhurst for 2 months & I have seen a big improvement in her well being. She really likes the staff & is always saying how kind they are. Plus she likes the food. She especially enjoys the activities &
outings.
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Review from I S (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Deerhurst is a true 'home' in the real sense of the word. Our dad has had wonderful quality of life despite his advanced dementia. We know that the staff truly care for him, and understand dementia. They are positive, caring, professionals who fully respect the dignity and 'whole person' of individuals.
We have never had a second's worry about his care there in 8 years (could many places say that?). Worry about him - yes of course: during Covid, when we could not see him and who knew what would happen; when he has had pain or illness, or times/ days when he seems less happy or calm. But this is life - we all have to deal with these things. What we have not had to worry about is his care around these things. In fact, the opposite: we know that Deerhurst and the wonderful team understand him, the challenges when they come, and how to make everything the best it can be; whilst also respecting our deep family knowledge and understanding of our dad. We are extremely fortunate he's there.
Reply from Lesley Hobbs, Home Manager at DeerhurstThank you that's so kind - 8 yrs is a long time & we knew him before as you had his name down for a year before - the team work hard to ensure we give the best care possible & Weill be pleased to read your comments - thank you x
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Review from Katrina C (Wife of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care shown here is exceptional. When my husband moved in, the staff immediately set to work getting to know him, his background and his family. Within a day, we were all greeted by name which made us feel that we'd joined one big family. The support we've received is beyond anything we expected.
Staff are all very professional - they are so good that they make their jobs look easy - and we all appreciate how difficult their work must be! I was told that the staff don't come in to do a job, they come in to help residents live their best lives, and that feeling really comes across.
Deerhurst is colourful and vibrant but also feels relaxed and homely. So much thought has gone into making it suitable for people with dementia, and the activities programme is insane, with several activities on each day, and day trips out.
To be this good takes brilliant leadership, and the Manager is outstanding - approachable, involved, aware - the respect she has from her team is well deserved.
Reply from Lesley Hobbs, Home Manager at DeerhurstI am overwhelmed by your comments thank you so much - I'm glad that you think it's the activities that are insane & not the staff !! It's a pleasure to care for your husband & we feel very privileged to have such supportive families - it's a team effort
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Review from Helen L (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Deerhurst Care Home for 3 and a half years. We have been through different stages in her care needs and Deerhusrsy staff ansd manaement have alwys done everything in their power to help and support both my mum and myself. It is difficult being a relative of someone in
a care home and I haven't always been easy - probably quite demanding (sorry!) but staff and management have always listened to my concerns. I am so very grateful for all they have done and continue to do.
Reply from Lesley Hobbs, Home manager at DeerhurstWe always support relatives as we understand how difficult & traumatic it can be to trust others to care for your loved one. You have never been demanding & it's good that you tell us when you are concerned so that we are able to support you too
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Review from T A (Niece of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relative always wanted to be here. Staff have made a very difficult transition from marital home of over 60 years. Could have been very traumatic, but the care and compassion made it much easier for resident and relatives alike. Resident has gained a new lease of life, joining in activities, and happily
chatting about her experiences when we visit. Care and housekeeping staff do an excellent job, and it's reassuring to the family that she has settled so well. A big thank you to all concerned.
Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much & great to hear that the transition was made easier by staff & that she is enjoying the activities on offer & settled well
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Review from Bethan M (Ex Family Member) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Deerhurst was the best decision we made for my late father. He was a resident for exactly 12 years and it was the best 12 years he had since he needed care. The team went above and beyond daily, providing outstanding care from the moment he moved in. They were there every single step of the way and
even now checking in even after Dads death. It truly felt like family was caring for him, the staff turnover is so low that the same staff who met him when he moved in were holding his hand at the end. The entire team is what it is because of the amazing Manager, who not only supported him, but us as a family. Nothing was ever a problem, they handled the COVID pandemic incredibly and the residents were kept so safe and the families were kept up to date with everything. The home itself is gorgeous and very very well kept.
Thank you Deerhurst, as always x
Reply from Lesley Hobbs, Home manager at DeerhurstWell that brought a lump to my throat we all still talk about him & miss him, shared a photo of him just the other day - we loved him like family esp after 12 years with us thank you B
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Review from Jennifer Y (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Deerhurst is an amazing home. It epitomises the term 'client-centred'. The residents are encouraged to take part in as many activities as possible. The activity programme is extensive and both in-house staff and external providers are experienced and innovative. Nursing and care staff are kind, patient
and professional. The management team are highly experienced, clear in their goals and an integral part of daily life at Deerhurst. I have total trust that my mother will be in safe hands at all times. I wish all care homes were like Deerhurst.
Reply from Lesley Hobbs, Home manager at DeerhurstWhat a beautiful review thank you so much it's so lovely to read such kind words & the team are so proud to know they are doing a good job x
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Review from Linda B (Sister-in-law of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been in Deerhurst for nearly two years. From the beginning, we were impressed by the kind professional leadership of the personnel in charge, and all the staff, and this has not changed. The clients are well cared for and treated with kindness and compassion. There are so many interesting
activities which I know must involve extra work and commitment from the staff. It is by far the best care home I have visited.
Reply from Lesley Hobbs, Home manager at DeerhurstThank you, it's a pleasure to care for your S-I-L and the team will be happy to read your kind comments x hope all well with you
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Review from P S (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I honestly thank my lucky stars that my dad and I found Deerhurst. The staff are incredible. You can tell that everyone is happy by the way they operate, kind, giving of time and incredibly caring. Dad is thriving on the company and the activities, not to mention the meals. I've also attended carer
specific events to learn about how better to communicate with someone with dementia and to get support from others. It was really good. All in all, I feel blessed that Dad (and I) are in such a good care environment.
Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much P the staff feel very proud when they read the lovely reviews & it's a privilege to do what we do & make a difference to people we support & their families x
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Review from R M (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Deerhurst for just over 17 months due to dementia and mobility issues and in that time she has been looked after so well by the amazing, caring staff. Whenever she has needed anything they have gone out of their way to ensure she has what she needs with kindness and understanding
and she is always treated with respect and dignity and I know that she appreciates this as much as I do.
The manager of Deerhurst is an understanding person who listens and will do all she can for the residents in her care.
There are many activities available for the residents ranging from games, singing, dancing to therapy animals and outdoor activities.
Whenever we visit we are greeted warmly and it feels as though you are in someone's home and part of the family. I can't speak highly enough of the amazing staff including the helpful admin and laundry staff and would recommend Deerhurst to those seeking a kind, happy, caring home for their loved one.
Reply from Lesley Hobbs, Home Manager at DeerhurstThank you so much for taking the time to do such a lovely review the team will be so pleased to read the comments - making the residents feel safe & valued is always our goal so glad we have done that for your mum
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Review from Lindsay J (Stepdaughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of staff greet and talk to my 'dad' with affection and care. They are welcoming and helpful to visitors too and never respond grumpily. Wonderful activities are organised almost daily with entertainers, food and drink tastings, pampering, games and physical tasks eg: dancing and boccia,
and more. Residents are also taken on day trips regularly. Lastly, the food and drink, always available and plentiful, is fantastic.
Reply from Lesley Hobbs, Home Manager at Deerhurstthank you for such a lovely review, the team will be pleased to hear that their care and approach is appreciated as we always to our best to keep people occupied and having fun, mealtime experience & food and drink are an important part of the day too so we always try to give people a good day in any way we can - thank you
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Review from Maureen H (Wife of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband of 61 years, the family doctor and I realised he needed extra care which I couldn't give him. We were offered 2 weeks' respite so I looked around for a suitable home and when I drove into Deerhust car park I knew this was a welcoming home. The atmosphere inside was so happy and bright. The
staff were amazing. We were offered a full-time placement so August 1st 2022 our lives changed especially for my husband. He was given the care and compassion he could ever want. The activities were amazing and there are lots. Canal barge trips, farms, etc. Fun days inside, tiny tots, games, even donkeys! therapy animals. Unfortunately his dementia has worsened and he's now confined to a wheelchai,r but the staff go out of their way to make. Sure he's included when possible and he can live his life with dignity. The amazing staff always make time to listen to you. The manager is always available to help if you are having a wobble! I would happily recommend Deerhust to anyone needing a kind and caring home for their loved one.
Reply from Lesley Hobbs, Home Manager at DeerhurstThank you for such a lovely review - the team will be pleased to read it & your husband is a delight to care for, such a gentle man and we always try our beast to support families through such difficult times
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Review from Steve M (Son of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who has severe dementia moved from a care home to Deerhurst about six months ago. The care home were doing their best but simply weren't set up to support mum's ever increasing needs. I quickly felt relieved that mum was now in the right place. Why? The Deerhurst team quickly got on top of her
pain and ensured she avoided pressure sores developing. Over the following months I have seen the staff show mum so much genuine affection and compassion - she is the focus. Staff have been able to connect with mum on a different level. There is evidently a strong ethos of trying to include everyone where possible in activities - even if this presents challenges. Right across the organisation, including management and support staff, you see staff passionately wanting to support residents to have the best lives possible and having a laugh along the way! It's great to see and humbling. I could not recommend them enough!
Reply from Lesley Hobbs, Home Manager at DeerhurstThank you so much for a lovely review the team will be so pleased to read it - mum is very settled & happy to join in & they say that laughter is the best medicine hence our approach to have some fun every day
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Review from A D (Daughter of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Deerhurst are wonderful. They provide such good care for my mum. They treat her with dignity and are always thoughtful of her needs. They communicate well with me (as primary contact). They do everything they can to enrich Mum's life and keep her happy. The dementia care is exceptional.
Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much for taking time to do a review the team will be really happy to hear your comments & we really appreciate all the support from our families x
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Review from S I (Daughter of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The dementia care is excellent; the staff are exceptionally caring and thoughtful, treating my mum with dignity. They treat them as an individual, understanding their specific likes, dislikes and needs.
Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much for your kind words & taking time to write a review it is greatly appreciated
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Review from E R (Grandson of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and well set up to support individuals with more or less complicated needs. My relative has lived here for years now and they are well known, respected and cared for by a team that have an obvious positive regard for them and all other residents. Events and activities are regular and well
planned. Deerhurst is welcoming of new people, relatives and other visitors whilst being safe and homely. The manager is excellent.
Reply from Lesley Hobbs, Home Manager at DeerhurstThank you so much for such kind comments we try hard to ensure it feels like home for families too - respect and kindness is free and makes everyone feel valued x
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Review from Yvonne D (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start? Deerhurst has become an extended family. Our journey started about a year ago when Mum spent the odd day or two a week at Deerhurst. The gentle, empathetic welcome to my Mum was resounding. It was a huge comfort to know she was in good hands. Days are up and down for Mum as a resident
now but she still enjoys her music and swimming with giant whales! The Staff are knowledgeable, supportive, full of cheer and positivity. I do need to comment on the support Deerhurst gave me personally, it was a difficult time for my loved ones. Thank you.
Reply from Lesley Hobbs, Home Manager at DeerhurstThank you so much for such kind words - we recognise how difficult it to place your loved ones in other peoples care & we do our best to be family & to reassure you that we will always do our best to reassure your loved ones
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Review from F S (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I transfered my mum to Deerhurst so she could be nearer us as a family. I had also heard about Deerhurst's excellent reputation for caring for residents with Dementia. She moved in a couple of weeks ago and its already been lifechanging for us as a family. Firstly the atmosphere of the home is so warm
and welcoming. My 11 year old hasn't visited Grandma for a couple of years because my mum's previous home was so far away. As soon as we pulled up in the driveway of Deerhurst he said 'This feels different'. When we got inside he said 'It feels like a real home'. He is absolutely right. I know that visiting my mum will feel like going to Grandma's house now, where they feel welcome & can feel at home too. The staff are just brilliant and so caring. Over the last few years I'd not seen as much of mum as I would like. When they came to collect her when she moved, they supported me through it too. My mum already looks so relaxed & like she's always been there. I know can pop in anytime too.
Reply from Lesley Hobbs, Home Manager at DeerhurstThat's so lovely to read & we are so happy to have given you and your son more opportunity to spend time together & make memories / your words mean a lot to us x
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Review from Mary E (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great kind, knowledgeable, fun care team all working hard and well together to provide the happiest community for residents. They all go above and beyond what would be expected and were friendly and always responsive throughout my fathers 2 year stay, which saw him dancing, singing and laughing, boating
and peaceful.
This home is an inspiration and a model of good care right through to end of life.
Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much - those words are so kind & we miss him thank you for sharing your lovely dad & lovely MIL with us x
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Review from Emma C (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been cared for at Deerhurst for several years now. The support, love and care shown to her and her family is outstanding. All staff are very experienced, compassionate and understanding of the residents varied and often complicated needs.
The team go above and beyond to provide an exceptional
high level of physical and emotional care. The range of social activities is immense and planned with thought to address individuals interests.
As a nurse myself I have a working knowledge of nursing homes and this one out shines on every level.
It is more than a care home. It is a safe haven, an actual home rather than an institution.
It is so well managed and boosts a team to be proud of. I am so grateful my mum's care is entrusted to this fantastic team. Thank you.
Reply from Lesley Hobbs, Home Manager at DeerhurstSuch a lovely review thank you so so much we have such incredible support from families which enables us to do more for our lovely residents
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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Deerhurst is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Deerhurst is calculated as follows: ( (473 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 512 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Deerhurst is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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