Deerhurst

10 Deerhurst, Soundwell, Bristol BS15 1XH
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9.9 31 Reviews
  • Deerhurst, Bristol
Deerhurst care home in Bristol is a 66-bed home offering nursing-care for older people with specific nursing needs such as dementia.

Activity Coordinators organise group or individual activities, including day trips within the local area.

Nutritious meals are prepared for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Deerhurst to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lesley Hobbs (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Deerhurst Reviews (31)

9.9

Deerhurst has a Review Score of 9.9 (9.927) out of 10, based on 31 reviews in the last 2 years.
Over all time Deerhurst has 31 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Deerhurst
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Total of 31, showing 21-31
Review from S I (Daughter of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The dementia care is excellent; the staff are exceptionally caring and thoughtful, treating my mum with dignity. They treat them as an individual, understanding their specific likes, dislikes and needs.
Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you so much for your kind words & taking time to write a review it is greatly appreciated

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Review from E R (Grandson of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and well set up to support individuals with more or less complicated needs. My relative has lived here for years now and they are well known, respected and cared for by a team that have an obvious positive regard for them and all other residents. Events and activities are regular and well
planned. Deerhurst is welcoming of new people, relatives and other visitors whilst being safe and homely. The manager is excellent.
Reply from Lesley Hobbs, Home Manager at Deerhurst

Thank you so much for such kind comments we try hard to ensure it feels like home for families too - respect and kindness is free and makes everyone feel valued x

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Review from Yvonne D (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start? Deerhurst has become an extended family. Our journey started about a year ago when Mum spent the odd day or two a week at Deerhurst. The gentle, empathetic welcome to my Mum was resounding. It was a huge comfort to know she was in good hands. Days are up and down for Mum as a resident
now but she still enjoys her music and swimming with giant whales! The Staff are knowledgeable, supportive, full of cheer and positivity. I do need to comment on the support Deerhurst gave me personally, it was a difficult time for my loved ones. Thank you.
Reply from Lesley Hobbs, Home Manager at Deerhurst

Thank you so much for such kind words - we recognise how difficult it to place your loved ones in other peoples care & we do our best to be family & to reassure you that we will always do our best to reassure your loved ones

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Review from F S (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I transfered my mum to Deerhurst so she could be nearer us as a family. I had also heard about Deerhurst's excellent reputation for caring for residents with Dementia. She moved in a couple of weeks ago and its already been lifechanging for us as a family. Firstly the atmosphere of the home is so warm
and welcoming. My 11 year old hasn't visited Grandma for a couple of years because my mum's previous home was so far away. As soon as we pulled up in the driveway of Deerhurst he said 'This feels different'. When we got inside he said 'It feels like a real home'. He is absolutely right. I know that visiting my mum will feel like going to Grandma's house now, where they feel welcome & can feel at home too. The staff are just brilliant and so caring. Over the last few years I'd not seen as much of mum as I would like. When they came to collect her when she moved, they supported me through it too. My mum already looks so relaxed & like she's always been there. I know can pop in anytime too.
Reply from Lesley Hobbs, Home Manager at Deerhurst

That's so lovely to read & we are so happy to have given you and your son more opportunity to spend time together & make memories / your words mean a lot to us x

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Review from Mary E (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great kind, knowledgeable, fun care team all working hard and well together to provide the happiest community for residents. They all go above and beyond what would be expected and were friendly and always responsive throughout my fathers 2 year stay, which saw him dancing, singing and laughing, boating
and peaceful.
This home is an inspiration and a model of good care right through to end of life.
Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you so much - those words are so kind & we miss him thank you for sharing your lovely dad & lovely MIL with us x

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Review from Emma C (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been cared for at Deerhurst for several years now. The support, love and care shown to her and her family is outstanding. All staff are very experienced, compassionate and understanding of the residents varied and often complicated needs.
The team go above and beyond to provide an exceptional
high level of physical and emotional care. The range of social activities is immense and planned with thought to address individuals interests.
As a nurse myself I have a working knowledge of nursing homes and this one out shines on every level.
It is more than a care home. It is a safe haven, an actual home rather than an institution.
It is so well managed and boosts a team to be proud of. I am so grateful my mum's care is entrusted to this fantastic team. Thank you.
Reply from Lesley Hobbs, Home Manager at Deerhurst

Such a lovely review thank you so so much we have such incredible support from families which enables us to do more for our lovely residents

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Review from J B (Daughter of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care home, outstanding management and staff. Mum is treated with love, care and support whilst battling with last stage dementia, honestly felt like I had won the lottery when Mum was admitted to Deerhurst. Couldn't ask for a greater place to look after my wonderful Mum.
Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you so much - we are so fortunate to have outstanding residents & outstanding families - thanks for taking the time to send a review with all the other things you do for us x

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Review from J C (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been a resident in DH for 4 years with vascular dementia. The staff are the most caring , empathetic & patient group of individuals who create a home from home environment with medical care & kindness interwoven. We couldn't have wished for a happier place for mum & she thrives on contact
& care , with an unrivalled array of trips, visits & unusual things to occupy her. Not one for beer, she took part in brewing a special beer, visiting the brewery & sampling the beer she helped to make & market! Fabulous experience. Charlie the donkey's visit was especially fun as it was our late father's name but she swears dad was more handsome!
Two medical incidents - one requiring surgery-were handled compassionately & sensitively & we always feel DH has her best interests at heart. Management there are visible & keep us up to date with all her adventures but also her day to day living. Thank you from the bottom of our hearts. A cruel disease sympathetically handled.
Reply from Lesley Hobbs, Home Manager at Deerhurst

Thank you so much for providing this review it's so heartwarming to know that we get it right & families are happy with the care we provide

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Review from Jason L (Son of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been at Deerhurst since May 2022 having been diagnosed with mixed dementia ( Alzheimer's and Vascular)
The manager and staff were very interested in what my Dad likes/dislikes so that his early days were as seamless as they could be and he would settle into his new environment.
Since
then I can only describe Dads experience at Deerhurst as one of being comfortable and content.
All the staff are wonderful , caring, intuitive, led by management who are very visible and always available.
There are a huge and a wide variety of activities available, indoors outdoors and day trips so there is no time to be idle !
My overriding feeling when I enter the care home is one of a calm and relaxing environment that you are lucky to have your loved one in.
Reply from Lesley Hobbs, Home manager at Deerhurst

Thanks so much for taking the time to write such a lovely review - I think our success with dad has been finally getting him to join in & he seems to enjoy it all as well

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Review from H T (Wife of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brunelcare Deerhurst Care Home is absolutely wonderful. Prior to 2020 my husband was attending respite at Deerhurst but when Covid hit he was offered a room and on 20th July he moved in and has been there every sense. It meant I did not have physical contact with him for six months apart from waving
through windows and door, which was heart breaking.
But after that awful time he settled in and we started to be husband and wife again.
The manager and her team don't only care for the residents but their families and are on hand anytime night or day.
As time has past my husband has become more and more incapacitated, so much so that he can not walk, talk, eat or drink anymore. He is fed via a tube.
There is a family group consisting of residents loved one and we meet every six weeks for a couple of hours sharing our feelings abd talking through or mental health with a member of staff who is so kind and helpful. I cannot speak more highly thank you.
Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you so much for taking the time to do a review with such heartfelt words & we pride ourselves on not only caring for the residents but their families too x

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Review from Fiona S (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Deerhurst for just shy of 3 years. He has vascular dementia. Well, what a fantastic place it is; I sensed from my first look/ tour that this was a truly caring home with happiness at its core. The Deerhust staff are kind and caring. The manager is always available for a chat or
to answer questions, as is everybody. And they listen to you too. There is a very wide variety of activities available to residents and they do various day trips for them too. They have all sorts of visitors - choirs, little people, therapy animals, singers, dancers - the list goes on - it's quite extraordinary! Without exception, the lovely staff I have met since Daddy has been there are knowledgeable, patient, dedicated and are focussed on ensuring all their residents live life as fully, happily and with as much dignity as they possibly can. They truly go above and beyond. I would highly recommend this fabulous place to anybody needing a kind, caring and happy home.
Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you so much for such a heartfelt review the team on HS will be touched x

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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Deerhurst is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Deerhurst is calculated as follows: ( (342 Excellents x 5) + (27 Goods x 4) ) ÷ 369 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Deerhurst is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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