Deerhurst

I gave never regretted my choice of Deerhurst.

My lovely daddy was in Deerhurst for 3 years. He died there in the middle of last year. During his last weeks, (and the 3 previous years) all of the staff were so kind and helpful. They went above and beyond in talking to him, looking after him and keeping me informed at all times. Two of them were with him when he died in the early hours of the morning and I'm incredibly grateful for this. Deerhurst is the place where I was happy to leave him after a visit (or as happy as you can be, given you can't be with him 24/7). He had dementia and at times could be very grumpy (enough to try the patience of a saint), but they all, without exception, were so caring and lovely. There are huge amounts of daily activities, trips out, visitors etc. If he had chosen to do them all, he would have been a very busy man! I would highly recommend Deerhurst, run by Lesley and her team of absolute stars. You are very, very, unlikely to find a better, happier and more caring community of people.

My wife, who has Dementia, has been a resident of Deerhust sine May 2025 and the care they provide for her is excellent. The staff are very attentive and there are many activities every day. The home management is very good and there is also a very good approach to the way the staff dress (no uniforms) and the decor, which is casual and homely. I visit my wife every day so I see the operation of the care home daily. My wife was at another care home for a couple of months prior to Deerhurst, as we had to wait for a room to become available at Deerhurst. Whilst the other care home was good, it was not at the same level as Deerhurst for the care my wife requires. I would highly recommend Deerhust.

This has been my Mum's 'home' for almost 2 years and previously my Dads too. The staff are absolutely fantastic, the activities provided are geared to involving those who wish to do so and that includes visitors too! I would without doubt recommend Deerhurst as a safe and caring place.

Dad has been at Deerhurst for 4.5 years now. Mum and I took the difficult decision that it was time for him to go into full time care in 2021 when it became obvious that he could no longer stay at home, regardless of how much support we had. This was in 2021 when there were still Covid restrictions around ... of the shortlist of homes we wanted to view, Deerhurst was the only one that said we could come in and have a proper look around, the manager said 'of course you need to see it in person, it will be his home', and it is. Dad is immobile & non verbal (most of the time) and yet despite this is still included in as much as possible. There is a wide range of events, trips and activities at Deerhurst from all types of music/singers/bands to visits from mums and babies, donkeys and reptiles and craft and parties are always going on, often with an international theme. The care and love that is shown to dad is amazing and I can't express how grateful I am to the staff there.

A few months ago as a family, we were stressed, doing our best to manage and constantly worried, Things are so much better now, we can relax knowing that all mum's needs are being met.

All staff are very caring, kind and helpful. The home has plenty of entertainment and things for residence to do and the staff join in, they also take as many residents that are able out on various trips most weeks

I can't put into words how grateful I am of this home. My best friend of only 46 years old, unfortunately has dementia was placed in a nursing home for the last couple of years. Her previous home she was neglected in many ways. I was looking for a new home for her and came across Deerhurst and oh my goodness me from stepping through the doors. I knew this was the place for her. The manager, her team go above and beyond to ensure every resident is valued and cared for to the highest standard. They look after all of their residents like they are part of their family. You can see this as you wonder around the home there's not one resident is in their room. They are all enjoying the amazing amount of activities that are going on. My friend has improved so much her mood has been lifted every picture of her. I see of her smiling away, brings me so much joy. I'm so grateful to you all. Five stars is not enough.Xx

When mum moved into Deerhurst she was lost and haunted by her dementia but now she has a lovely rapport with all the staff, her eyes say it all, they are sparkly and she smiles a lot. I couldn't ask for more.

My father in law has been a resident of the home for the past year. We made the very difficult decision to move him to the home after his dementia and general health declined. It was the best decision the day to day worry about his well being and safety has been removed. All the staff at Deerhurst have been very welcoming to him and us. The home provides a bright and cheerful environment. They have take time to get to know his likes and habits, nothing seems to be too much trouble for them. There are a huge amount of activities on offer in the home, which are enjoyed by the residents and relatives are always welcome to join in. The manager's door is always open and all the staff are approachable and knowledgeable. I would recommend this care home to anyone looking for care for a loved one.

This year, my father moved to Deerhurst after previously living alone. From the moment he arrived, the entire team has worked hard to make him feel welcome, adapting to his needs and making him feel at home. I have confidence that any issues that arise have been and will be addressed promptly, and we will always be consulted and can feel secure that he is as safe as he can be.

Every time I visit my friend in Deerhurst, I am improved by the pleasant, welcoming and colourful decor, the friendly acceptance of the very caring and capable staff. I also love their attitude to the residents, calm, loving and understanding. Nothing is too much trouble. My friend is always clean and tidy. His needs are immediately noted and dealt with. There are plenty of varied and nutritious meals, served individually for each resident.

My mother was previously in 2 other care homes but was not happy. She has now been in Deerhurst for 2 months & I have seen a big improvement in her well being. She really likes the staff & is always saying how kind they are. Plus she likes the food. She especially enjoys the activities & outings.

Deerhurst is a true 'home' in the real sense of the word. Our dad has had wonderful quality of life despite his advanced dementia. We know that the staff truly care for him, and understand dementia. They are positive, caring, professionals who fully respect the dignity and 'whole person' of individuals. We have never had a second's worry about his care there in 8 years (could many places say that?). Worry about him - yes of course: during Covid, when we could not see him and who knew what would happen; when he has had pain or illness, or times/ days when he seems less happy or calm. But this is life - we all have to deal with these things. What we have not had to worry about is his care around these things. In fact, the opposite: we know that Deerhurst and the wonderful team understand him, the challenges when they come, and how to make everything the best it can be; whilst also respecting our deep family knowledge and understanding of our dad. We are extremely fortunate he's there.

My mother has been a resident at Deerhurst Care Home for 3 and a half years. We have been through different stages in her care needs and Deerhusrsy staff ansd manaement have alwys done everything in their power to help and support both my mum and myself. It is difficult being a relative of someone in a care home and I haven't always been easy - probably quite demanding (sorry!) but staff and management have always listened to my concerns. I am so very grateful for all they have done and continue to do.

Relative always wanted to be here. Staff have made a very difficult transition from marital home of over 60 years. Could have been very traumatic, but the care and compassion made it much easier for resident and relatives alike. Resident has gained a new lease of life, joining in activities, and happily chatting about her experiences when we visit. Care and housekeeping staff do an excellent job, and it's reassuring to the family that she has settled so well. A big thank you to all concerned.

Thank you Deerhurst, as always x

Deerhurst is an amazing home. It epitomises the term 'client-centred'. The residents are encouraged to take part in as many activities as possible. The activity programme is extensive and both in-house staff and external providers are experienced and innovative. Nursing and care staff are kind, patient and professional. The management team are highly experienced, clear in their goals and an integral part of daily life at Deerhurst. I have total trust that my mother will be in safe hands at all times. I wish all care homes were like Deerhurst.

Whenever we visit we are greeted warmly and it feels as though you are in someone's home and part of the family. I can't speak highly enough of the amazing staff including the helpful admin and laundry staff and would recommend Deerhurst to those seeking a kind, happy, caring home for their loved one.

All members of staff greet and talk to my 'dad' with affection and care. They are welcoming and helpful to visitors too and never respond grumpily. Wonderful activities are organised almost daily with entertainers, food and drink tastings, pampering, games and physical tasks eg: dancing and boccia, and more. Residents are also taken on day trips regularly. Lastly, the food and drink, always available and plentiful, is fantastic.