Care Home Owned by Brunelcare in Somerset

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Brunelcare in Somerset

Brunelcare Locations in Somerset (1)

 
1 Care Home owned by Brunelcare in Somerset
Glastonbury Care Home

Pike Close, Off Sedgemoor Way, Glastonbury BA6 9PZ 

9.8 26 reviews
"Glastonbury Care Home Staff cannot do more for my Grandmother. They are extremely compassionate, supportive and understanding. I know…"   Read all 26 reviews
Location Type Care Home

Glastonbury Care Home is a nursing home registered for sixty-four individuals. It is organised to care for older people through personalised methods and with carers experienced in carrying out dementia care. Glastonbury Care Home is a residential nursing… Read more about Glastonbury Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 64 Rooms from £1,550 / week

Brunelcare Reviews in Somerset (26)

9.4
Brunelcare has a Group Review Score of 9.4 (9.366) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brunelcare must have a Review Score.

Overall Experience

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Date Published

26
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Review of

Glastonbury Care Home

from E T (Granddaughter of Resident) published on 30 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Glastonbury Care Home Staff cannot do more for my Grandmother. They are extremely compassionate, supportive and understanding.
I know she can be hard work, dementia is such a horrible condition and as a family we know this is not her.
Special praise for the lady who has been looking after Granny
and is always so amazing with passing on information, just really carers for the residence there, which you can see. I saw her yesterday and I honestly just think she is incredible and we love her banter, especially with Granny.
I think it is easy to always see the negatives in everything but really feel the care has been first class, thank you from the bottom of my heart (and can also probably speak for my whole family).

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback, Much appreciated

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Review of

Glastonbury Care Home

from Stella W (Daughter of Resident) published on 2 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad went in for respite, while we worked out his best options. We were very impressed and booked him in to be a resident. Sadly he passed away after a sudden decline, but the care of the staff was awesome.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback and we are glad to know that your expectations in terms of care for your dad has met at Glastonbury care home

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Review of

Glastonbury Care Home

from Mandy C (Daughter of Resident) published on 17 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My dear mum was only on respite but ended up a resident mum was well cared for the staff are brilliant mum called the staff he girls when mum needed more care the staff were there for mum the staff at times were very busy but still had the time The food brilliant thank you all at Burnell care

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback regarding the care your mother received during her stay at Glastonbury care home

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Review of

Glastonbury Care Home

from Tania K (Daughter of Resident) published on 4 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was taken from hospital to Glastonbury Care Home for rehabilitation. I am so pleased that she was sent here. All the staff from managers to the cleaners were absolutely amazing. Showing my mum, respect, dignity, care and most of all a smile and encouragement. Nothing was too much trouble, although
everyone was so busy. The daily activities were a joy to attend and the staff ensured that everyone enjoyed themselves, whilst being looked after in every way. Thank you to all the staff, I am very grateful.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback, Much appreciated

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Review of

Glastonbury Care Home

from Elisabeth D (Wife of Resident) published on 16 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband is cared for by kind, compassionate and highly competent staff. Nothing seems too much trouble. It is sad that he can't return home but fortunate to be in the Glastonbury Care Home.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback, much appreciated

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Review of

Glastonbury Care Home

from Sue B (Wife of Resident) published on 16 April 2025
Overall Experience  Overall Experience 4.0 out of 5

It was extremely stressful when I discovered that I had to move my husband from a care home close to where I live. The positivity and welcome at GCH was incredible, from the initial admission procedure I began to feel a confidence that I had found the right place for us. There were some painful and
tearful moments in coping with change, but with professional kindness, comfort and understanding we quickly began to feel at home. The atmosphere within GCH of feeling part of a family with fun and friendship thrown in, I find too difficult to describe, but it's there and very precious. Thank you on behalf of us both, it's well worth the drive across the levels to find my husband cared for by a class team!

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback, very much appreciated

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Review of

Glastonbury Care Home

from Jonathan W (Friend of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I'm thrilled to share a review of Glastonbury Care Home where my best friend stayed. The care home was absolutely fantastic. The staff there provided exceptional care and support making sure my best friend felt comfortable every step of the way. The facilities were well equipped and accessible allowing
residents to move around easily. The activities offered were very engaging and inclusive, creating a vibrant and welcoming atmosphere. The meals were not only delicious but also catered to various dietary needs showing a genuine dedication to the well-being of each resident. Overall the care home was wonderful.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback and I will pass this to our wonderful team.

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Review of

Glastonbury Care Home

from Denise S (Daughter of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The care and welfare of my father was exemplary. The nursing care was excellent and Dad loved them all, obviously couldn't recall names but called everyone Love/Sweetheart or Son. The treatment that was given gave me confidence and peace of mind for his safety. Communication was faultless. Nurses notified
me of any issues and health concerns they had also asking for permission of certain issues. Admin staff at the home itself were friendly and very very helpful if I had any queries.
Everyone old, and new, members of staff were always smiling and welcoming. One big happy family who was very welcoming and warm.
Therefore I would like to take this opportunity to thank them all and making my 94-year-old Dad happy in his later years before his death.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Many thanks for your kind words. I will pass this on to the team.

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Review of

Glastonbury Care Home

from Alison W (Wife of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The care my husband received was excellent.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback, much appreciated.

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Review of

Glastonbury Care Home

from R W (Son of Resident) published on 17 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother was at Glastonbury for about 6 years before her recent death.
I found the home very caring and helpful throughout my mum's life there and I feel that we couldn't have found a better place for her. I wish all the staff well and thank them from the bottom of my heart for looking after her.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback and we will pass the feedback on to the team. It was a great pleasure to care for your mother for 6 years at Glastonbury care home.

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Review of

Glastonbury Care Home

from K H (Daughter of Resident) published on 15 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at the home for over 4 years. Her needs have changed considerably and she now needs nursing care. The staff are amazing and the care and compassion both to mum and myself have made a such a difference to our lives. We were lucky to find you. Thank you so much.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for the kind feedback and support as always, much appreciated.

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Review of

Glastonbury Care Home

from Anna J (Wife of Resident) published on 17 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband had wonderful care in Westhay from admission to death. All the staff were amazing and so kind. Nothing was ever too much trouble and also dealt with him with a smile and a cheerful manner. I would highly recommend Glastonbury Care Home to anyone.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback and glad to know that we have managed to support your husband as per the expectations during his stay with us.

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Review of

Glastonbury Care Home

from G S (Daughter of Resident) published on 24 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My elderly father has recently, spent a 2 week respite stay in the home. Right from my initial contact, the staff went above and beyond to accommodate his needs. He thoroughly enjoyed his stay and was extremely well cared for. Communication was excellent, and the staff worked together as a very resourceful,
happy team. They are so friendly and supportive and yet thoroughly professional and responsive. Senior management is very strong and leads their very capable, energetic staff. I wouldn't hesitate to recommend the home. We feel very grateful and very lucky to have such an amazing resource in our local community.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your valuable feedback. Much appreciated.

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Review of

Glastonbury Care Home

from Shelley W (Stepdaughter of Resident) published on 30 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Outstanding care of my step mum, the staff are so friendly.
The smiles on their faces, you can see and feel they love their jobs.
You can feel the warmth, it's like a home from home, a warm inviting place.
Impeccable service, above and beyond.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback about your visit to Glastonbury Care Home. Glad to know that you are reassured about your relative's care in Glastonbury Care Home

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Review of

Glastonbury Care Home

from H M (Friend of Resident) published on 18 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Hello Glastonbury Care Home,
Just a few lines to congratulate you all, but especially the staff that were on duty on Wednesday 3 July, whilst myself and another friend were visiting a resident.
The welcome, efficiency and overall professionalism was evident from the staff in every context. My initial
telephone calls, to arrange this visit, were dealt with in a manner that gave assurance. Thank you to - front of house so to speak - doing a great job! Our time spent with our friend was a joy but was enhanced by having a lovely setting and a delightful lunch to share together. Her team leader and his team were delightful.
Well done to you all - it's not easy to keep up this high standard. - but please do! A welcomed breath of fresh air. I hope that this message will be shared - from the manager to the respectful cleaner - you all have a vital role to play to make Glastonbury Care Home a home! Great.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind feedback in regards to your visit to Glastonbury Care Home. We are very glad to know that you had a great time during your visit

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Review of

Glastonbury Care Home

from Lynda F (Daughter-in-law of Resident) published on 11 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very pleased that my mother-in-law is at Glastonbury Care Home, she is always very happy there. She loves the staff, the manager is always very good to help with anything you come to ask, he is a very kind person, at all times, also another member of staff in particular is very very good as well,
I really can't say any more.
I don't think I need to.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback. As always, you know where we are if you need any help

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Review of

Glastonbury Care Home

from Chris L (Son of Resident) published on 8 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Glastonbury Care Home (Brunelcare), first for respite care then permanently.
The home provided her with excellent care throughout. The staff were always very attentive and kind. The administration was very good.
My mother had hoped to stay in her own home but, once that
proved impossible, she was very happy indeed at Glastonbury.
I have no hesitation in recommending this home.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback, very much appreciated.

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Review of

Glastonbury Care Home

from Paul H (Son of Resident) published on 17 November 2023
Overall Experience  Overall Experience 5.0 out of 5

My father has been at Glastonbury Care Home for over a year with dementia. The home has provided a safe and very caring space for him. All of the staff are cheerful and provide wonderful care and are always happy to discuss any of our worries or fears.
Our whole family is very happy with the professionalism
that the home provides. We are so glad we were able to get our father in the home.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your valuable feedback, it is much appreciated.

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Review of

Glastonbury Care Home

from Victoria R (Daughter of Resident) published on 27 October 2023
Overall Experience  Overall Experience 4.0 out of 5

The care home may not be the most modern or beautifully furnished, but the care the staff give is of the best quality. I can’t stress enough how wonderful all the carers and support staff were during my dad’s stay. They were caring towards my father when he was feeling vulnerable and lonely and they
were reassuring to us, his family. Everyone from reception to cleaning, office staff as well as the staff on Dad’s wing, were friendly and helpful and always smiled and greeted you.
Dad enjoyed the food and although he wasn’t keen to join in there did seem to be plenty of activities going on.
When my dad passed away they were all so kind and I got lots of hugs, for which I was very grateful.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback which is very appreciated.

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Review of

Glastonbury Care Home

from Sheila A (Daughter of Resident) published on 19 October 2023
Overall Experience  Overall Experience 5.0 out of 5

My father joined this excellent care home after several strokes, increasing mobility issues and being unable to cope at home. During his nine years here, he was treated as an individual, consistently given personal care and considerate attention and included (within reason) in the entertainment, even
when unable to be moved from his bed. During this time, I have never heard a cross word from the staff, their patience, respect and caring manner are always present.
As a family, we were always welcomed and offered a cuppa and updates and a room for Dad's birthday party! My mother used to stay for much of the day whilst she was alive, transferring from the hospital for the last few weeks of her life to be cared for and also near to dad. The home was a haven.
Thank you to all - a kind and caring place.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind words. Your review will be shared with the team. Please do pop in for a cup of tea and a chat when you can. We are always open to visitors.

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