Care Homes Owned by Brunelcare in Bristol

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Brunelcare in Bristol

Only the locations & reviews in Bristol for Brunelcare are showing below.

View the details of all 10 locations (with 108 reviews) owned by Brunelcare

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Brunelcare Locations in Bristol (6)

6 Care Homes and Extra Care Housing owned by Brunelcare in Bristol
Saffron Gardens Care Home

Saffron Gardens, Prospect Place, Whitehall, Bristol BS5 9FF 

9.8 23 reviews
"From day one, the care staff have been outstanding. The care for the residents by all the staff, from housekeeping, nurses, cooks and…"   Read all 23 reviews
Location Type Care Home

Situated in bustling Whitehall in Bristol, Saffron Gardens is a 70-bed care home offering 24/7 nursing care for older people with specific needs, including dementia. Each of the five care home courts at Saffron Gardens are centred around their own… Read more about Saffron Gardens Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms
  • from £1,487 / week
Robinson House Care Home

Sturminster Road, Stockwood, Bristol BS14 8ET 

9.1 10 reviews
"A big thank you from all the family for looked so well after our mum. All your help and understanding was much appreciated. We loved the…"   Read all 10 reviews
Location Type Care Home

Robinson House is a 70-bed care home providing support for older people with nursing and clinical needs, as well as dementia-specific care. The lounges and rooms are comfortable and designed with dementia care in mind, looking out onto private, secure… Read more about Robinson House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 70 Rooms
  • from £1,480 / week
Colliers Gardens

Delabere Avenue, Fishponds, Bristol BS16 2NA 

ABC Centre

Chessington Avenue, Whitchurch, Bristol BS14 9EW 

Waverley Gardens

Queens Road, Bishopsworth, Bristol BS13 8EL 

Woodland Court Retirement Village Brunelcare

Partridge Drive, Downend, Bristol BS16 2RH 

Brunelcare Reviews in Bristol (33)

9.6

Brunelcare has a Group Review Score of 9.6 (9.566) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brunelcare must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Brunelcare
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Review of

Saffron Gardens Care Home

from V S (Wife of Resident) published on 23 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one, the care staff have been outstanding. The care for the residents by all the staff, from housekeeping, nurses, cooks and carers, is clearly shown in everything that they do on the Birch Unit.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your experience with the Birch Unit has been so positive. From day one, our team has been committed to…read more
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Review of

Robinson House Care Home

from M B (Daughter of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A big thank you from all the family for looked so well after our mum. All your help and understanding was much appreciated. We loved the way you even played her Irish music and made her cups of tea perfectly to her taste.
Reply from Denise Mackereth, Deputy Manager at Robinson House Care Home
Thank you so much for your kind words, it truly means a lot to us all. Your mum was a joy to look after and is missed by all the staff and residents.It was a privilege to care for your mum and we…read more
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Review of

Saffron Gardens Care Home

from Linda M (Wife of Resident) published on 9 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always left Saffron with peace of mind that he is in a very warm, happy, caring home and that if anything happens, I am notified immediately. The carers & office staff are always so happy, cheerful and helpful. Everyone speaks to you and nothing it too much trouble.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words. We're truly touched to hear that you always leave Saffron Gardens with peace of mind. Creating a warm, happy, and caring environment is at the heart of…read more
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Review of

Saffron Gardens Care Home

from G D (Wife of Resident) published on 7 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Saffron to be excellent, the staff are very kind and friendly, they have looked after my husband very well. He is very happy here. All very good.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words. We're delighted to hear that your husband is happy at Saffron Gardens and that you've found our staff to be kind and friendly. It means a great deal to us to…read more
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Review of

Saffron Gardens Care Home

from D P (Friend of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and tidy always. Food available all the time and good quality. Staff very caring and helpful. Staffing levels are stretched. Activities are good and the local churches etc are very welcoming.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you find Saffron Gardens clean, welcoming, and that our food and activities meet your expectations. Its…read more
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Review of

Robinson House Care Home

from L H (Daughter of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found Robinson House to get better over the last year and there are a number of staff who are wonderful and really care. Sometimes I go in and there is no one around but they do have a lot of residents in rooms. The rooms and decor are much improved as the fees, albeit competitive are massive
and the system stinks. There should be more help or tax breaks for people who have saved all their lives. The home is very convenient for me and although mum is asleep a lot in the days, she goes on some fab trips organised by the team who are amazing. Also the food and kitchen staff are great. I am happy with it now as didn't feel it was being managed in past year very well. Would recommend.
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Review of

Robinson House Care Home

from Julie H (Daughter of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place. Staff are wonderful and caring. My mum loves it there. Lots of activities and trips out. Always informed of what is going on. Mum couldn't be in a better place and is well looked after. Rooms are very comfortable and clean.
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Review of

Robinson House Care Home

from B M (Daughter of Resident) published on 25 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been visiting for the last 5 yrs and have always found staff polite, caring and approachable whether they are part of the care staff, housekeeping, kitchen or admin.
Individual rooms and facilities are always kept clean, the wet rooms could be modernised but perfectly functionable however, would
also be nice for Mum to have at least a weekly bath.
Food is always good, sometimes a little repetitive. For a small charge relatives can also eat, a daily menu of soup , choice of two main courses and dessert is always confirmed in advance and the kitchen staff can be flexible if necessary and able to offer an alternative to the daily menu.
Activities are varied including occasional trips out and monthly entertainers which Mum enjoys. Relatives can join in too. Sadly in the last few years both the tea room and quiet room have been repurposed.
Care is good but staff levels seem low which, in my opinion, feels staff no longer have time to just sit with residents for any length of time.
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Review of

Robinson House Care Home

from Kim W (Daughter of Resident) published on 25 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care this home is providing for my mum. The staff and volunteers are wonderful. Mum enjoys the activities provided. I can visit at anytime. I am kept informed of any issues arising in mums care. I think this home is outstanding.
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Review of

Robinson House Care Home

from T P (Daughter of Resident) published on 25 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been a resident for 3 weeks. We looked around about 6 care homes and chose Robinson House as it felt the friendliest home. They were the 1sr home to offer us a cup of tea. When we looked around every member of staff we saw spoke to us. It felt warm and welcoming.
As I said mum has only
been there for 3 weeks but looks better than she has for ages. She's clean, food is excellent (we have even been offered a meal if we ate there at the time. The staff are lovely, friendly and very helpful.
Would recommend it to anybody looking a home for a loved one. X
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Review of

Saffron Gardens Care Home

from S L (Son of Resident) published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff are excellent in the way they look after my mother. The only concerns I have is regarding the administration as we were chased for fees due from a dentist who carried out work which we paid to the care home but was not forwarded to dentist who was chasing. The last increase in the fees
were not passed on to my brother until after the arrears had built up over 12 months. He never received notice of increase.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you very much for your feedback.We are delighted to hear that you feel the care staff are excellent in the way they look after your mother. Your kind words mean a lot to the team and will be…read more
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Review of

Saffron Gardens Care Home

from B W (Son of Resident) published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been on Birch Unit for just over 12 months. All of the staff have been fantastic and have always gave mum amazing care. I would highly recommend Birch staff, absolutely brilliant.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
hank you so much for taking the time to share your experience of Birch Unit. We are delighted to hear that your mum has received fantastic care over the past 12 months and that our team has made such…read more
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Review of

Saffron Gardens Care Home

from Sharon W (Wife of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, friendly and supportive care provided to both resident and their family. Exceptional care has been provided to my husband, most go above and beyond to ensure his comfort and well being, this homes environment is especially welcoming, clean and bright and inviting. I have peace of
mind that my husband is receiving the best possible care.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your heartfelt review. Were truly grateful for your kind words and are delighted to hear that you feel your husband is receiving exceptional care at Saffron Gardens.It means a…read more
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Review of

Saffron Gardens Care Home

from R R (Son of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The only drawback I have with Saffron Gardens is that when I phone to speak to my mum, its very difficult ie the phone is rarely answered. This could be due to being short staffed. In general my overall experience is that management/staff are very helpful and caring towards their residents. I could
not wish for a better place for mum.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words and for sharing your experience. We're truly grateful that you feel Saffron Gardens is a great place for your mum, and it's lovely to hear that our staff and…read more
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Review of

Saffron Gardens Care Home

from C W (Son of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is a resident on Birch and has been here for 1 year.
Very happy with the staff and support she receives.
Activities seem to be not as frequent as they used to be.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for taking the time to share your feedback. We're delighted to hear that your mother has been happy at Saffron Gardens and that you've found the staff and support to be positive over…read more
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Review of

Saffron Gardens Care Home

from P P (Son of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and will respond to any requests. The communication I find is important making sure I am up to date with my mother's health and condition.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words and thoughtful feedback. We're really pleased to hear that you feel supported by our team and that communication around your mother's health has been clear and…read more
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Review of

Saffron Gardens Care Home

from Brett R (Friend of Resident) published on 8 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Hazel unit, looks after our friend , who is a resident here. They look after him with great care and service to his needs are amazing. He's not the easiest of residents but they handle him brilliantly. The care and facilities are clean and tidy. The staff are fantastic.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words and thoughtful feedback about the care provided on Hazel Unit. Were truly grateful that youve taken the time to share your experience.It means a great deal to our…read more
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Review of

Saffron Gardens Care Home

from Z C (Next of Kin) published on 8 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved here in April 2025 and since then we have found the saffron gardens to be amazing! Staff on Hazel unit go above and beyond for their residents all the time, always have time to sit and chat with residents. The food and drinks always look of high quality. Staff always make time for family
and friends of the residents. If you have any queries the manager will always make time for you.
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your thoughtful and uplifting feedback about Saffron Gardens and the Hazel unit. Were absolutely delighted to hear that your friend has settled in well and that youve had such a…read more
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Review of

Saffron Gardens Care Home

from M F (Son of Resident) published on 1 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been here for quite a while, he was in hospital for a long time and become aggressive, I was anxious about him settling at first here, I could not have been more wrong. The staff one absolutely fantastic and brought dad out of his shell, he is loved like he is family I can not find any fault,
when I ask dad his views he says "brilliant" "adequate".
Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind and heartfelt words. We're truly touched to hear how well your dad has settled in at Saffron Gardens, especially after such a difficult time in hospital. It means the…read more
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Review of

Robinson House Care Home

from C C (Niece of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
The reception is always very polite and friendly. It is very clean, there are always cleaners about the floor tidying and keeping the individual service rooms clean. They cater to everybody's needs, and the kitchen staff don't mind preparing something different on short notice. The staff are friendly
and polite, but I have found that there are loads of times where staff have been short, which can affect the care my family member has had in the waiting time.
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