Care Homes Owned by Brunelcare in Bristol

Thank you so much for your heartfelt review. Were truly grateful for your kind words and are delighted to hear that you feel your husband is receiving exceptional care at Saffron Gardens.It means a great deal to us that youve found the environment welcoming, clean, and inviting, and that our team has helped give you peace of mind. We always strive to go above and beyond to ensure every residents comfort and wellbeing, and its wonderful to know that this has made a difference for your husband and your family.Thank you again for your support and trust.

Thank you so much for your kind words and for sharing your experience. We're truly grateful that you feel Saffron Gardens is a great place for your mum, and it's lovely to hear that our staff and management have made a positive impression.We're sorry to hear that you've had difficulty getting through by phone. We understand how important it is to stay connected with loved ones, and we're currently looking into ways to improve our phone accessibility. Staffing levels can occasionally impact response times, however I can ensure we always work within safe staffing levels but we're committed to ensuring families can reach us more easily.Your feedback is very much appreciated and helps us continue to improve the service we provide.

Thank you so much for your thoughtful and uplifting feedback about Saffron Gardens and the Hazel unit. Were absolutely delighted to hear that your friend has settled in well and that youve had such a positive experience since April.Our team works hard to create a welcoming, compassionate, and high-quality environment for all our residents and their loved ones, so its incredibly rewarding to hear that this has been your experience. Ill be sure to pass on your kind words to the staff on Hazel unittheyll be thrilled to know their efforts are appreciated.If theres ever anything more we can do to support your friend or your visits, please dont hesitate to reach out.

Thank you so much for your kind and heartfelt words. We're truly touched to hear how well your dad has settled in at Saffron Gardens, especially after such a difficult time in hospital. It means the world to us that he feels safe, cared for, and part of our family here.Your feedback is a wonderful reflection of the dedication and compassion our team brings to their work every day. Hearing that your dad describes his experience as "brilliant" and "adequate" is a quiet but powerful compliment-and we're so glad he feels at home.Thank you again for your trust and support. We're honoured to be part of your dad's journey and will continue doing all we can to make his time with us as fulfilling and joyful as possible.

Thank you for your lovely review we will continue to provide high quality care for anyone that comes to stay with us here at Saffron Gardens

Hi, thank you for your positive feedback we will continue with making improvements to ensure each resident has the best quality of care.

Thank you so much for taking the time to share your kind words and review, We are truly grateful for your feed back and delighted to be providing a home and care that makes a difference in your loved ones life.

Thank you for your feedback. I am sorry you had this experience, I will look into this. If you would like to discuss this with me please don't hesitate to contact me.