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Care Homes Owned by Brunelcare in Bristol

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Brunelcare in Bristol

Brunelcare Locations in Bristol (6)

 
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6 Care Homes and Extra Care Housing owned by Brunelcare in Bristol
Saffron Gardens Care Home

Saffron Gardens, Prospect Place, Whitehall, Bristol BS5 9FF 

9.3 10 reviews
"My Mother was in this care home and now my Aunt (her sister ) is with them . Aster Unit for both of them . They both had and have dementia…"   Read all 10 reviews
Location Type Care Home

Situated in bustling Whitehall in Bristol, Saffron Gardens is a 70-bed care home offering 24/7 nursing care for older people with specific needs, including dementia. Each of the five care home courts at Saffron Gardens are centred around their own… Read more about Saffron Gardens Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms from £1,487 / week
Robinson House Care Home

Sturminster Road, Stockwood, Bristol BS14 8ET 

8.0 4 reviews
"Lovely home and lovely rooms. Mum has settled very well with support & great care provided by the home. Lovely home cooked meals that mum…"   Read all 4 reviews
Location Type Care Home

Robinson House is a 70-bed care home providing support for older people with nursing and clinical needs, as well as dementia-specific care. The lounges and rooms are comfortable and designed with dementia care in mind, looking out onto private, secure… Read more about Robinson House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 70 Rooms from £1,480 / week
Colliers Gardens

Delabere Avenue, Fishponds, Bristol BS16 2NA 

ABC Centre

Chessington Avenue, Whitchurch, Bristol BS14 9EW 

Waverley Gardens

Queens Road, Bishopsworth, Bristol BS13 8EL 

Woodland Court Retirement Village Brunelcare

Partridge Drive, Downend, Bristol BS16 2RH 

Brunelcare Reviews in Bristol (14)

9.4
Brunelcare has a Group Review Score of 9.4 (9.366) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brunelcare must have a Review Score.

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Review of

Saffron Gardens Care Home

from S W (Niece of Resident) published on 5 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was in this care home and now my Aunt (her sister ) is with them . Aster Unit for both of them . They both had and have dementia . The care they give all there residents is outstanding. The love and care they give to them all as individuals is second to none ! Also so many activities to kerp
them stimulatated and wonderful food .

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you for your lovely review we will continue to provide high quality care for anyone that comes to stay with us here at Saffron Gardens

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Review of

Saffron Gardens Care Home

from De A (Niece of Resident) published on 29 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I noted a vast improvement with various things during my recent visit. Overall cleanliness/appearance/freshness of communal walkways & bedrooms improved. Senior staff making an effort to introduce themselves to family members & openly showing a genuine interest in resident wellbeing. I was advised
they were possibly going to get my relative out of bed which i dont think has happened in past 12 months which is excellent news. Improved attention/care is being shown to individuals needs. Nice to see the younger staff members happily interacting with residents. A definate improvement all round with encouraging signs for the future. whoever is putting changes in place please continue with your good work as this gives me every confidence my relative is being truely cared for. Thank you.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Hi, thank you for your positive feedback we will continue with making improvements to ensure each resident has the best quality of care.

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Review of

Robinson House Care Home

from A W (Daughter of Resident) published on 17 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and lovely rooms. Mum has settled very well with support & great care provided by the home. Lovely home cooked meals that mum enjoys. A wide range of activities that residents take part in and mum enjoys these. All staff are very supportive, friendly and caring.
Highly reccomend this home.

Reply from Denise Mackereth, Deputy Manager at Robinson House Care Home

Thank you so much for taking the time to share your kind words and review, We are truly grateful for your feed back and delighted to be providing a home and care that makes a difference in your loved ones life.

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Review of

Robinson House Care Home

from Margaret B (Daughter of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after and is very happy. Thank you all for what you do for her.

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Review of

Robinson House Care Home

from J C (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

My sister & I always visited our mum every day until the viral infection allowed only 1 visitor so now we alternate.
On Thursday 13th Feb I visited at 4:00 pm, Mum's dinner was still there & she had not had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and no-one had been in to check
on her or bring her evening tea.
I visited again on the Saturday at 3:15 pm. She pointed out to me that her bed was soaking & her top was full of her dinner. After trying to find staff after 20 mins 2 carers came to change her & her bed. She had also soiled herself.
On several occasions while I've been visiting there has been no presence of staff checking on her & they should be helping her to eat her dinner.

Reply from Christine Halleron, Home manager at Robinson House Care Home

Thank you for your feedback. I am sorry you had this experience, I will look into this. If you would like to discuss this with me please don't hesitate to contact me.

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Review of

Robinson House Care Home

from Alan T (Husband of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very upset and worried that my wife had to go into a care home, but Robinson House is absolutely amazing, the staff are all first class, very caring and on the ball with everything and are very approachable if you want to talk to them about anything. The food is very good, the rooms and facilities
are very good, the place is modern and clean, it's like a hotel. I cannot speak highly enough of the place and everyone who works there.

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Review of

Saffron Gardens Care Home

from Julie H (Daughter of Resident) published on 15 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic nursing home. The care and compassion my late father was shown was amazing. They went above and beyond to ensure he was happy, safe and comfortable and for that I will be forever grateful. Nothing was too much trouble and we were made to feel extremely welcomed at any time of the
day or night. I would highly recommend this nursing home and give it 10/10.

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Review of

Saffron Gardens Care Home

from Z R (Great-grandson of Resident) published on 5 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been here for over 2 years she is on Aster Unit. She receives the best care. She is happy here and it’s always very welcoming when I come to visit her. A special thanks to the unit manager and her team for all of the support and care they give to my nan, I couldn’t ask for a better place
for her.

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Review of

Saffron Gardens Care Home

from K R (Granddaughter of Resident) published on 5 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother resides on Aster Unit and has been here for close to 3 years. She is happy and very content here and I couldn’t be more pleased with the care and support that she receives. I visit weekly and it’s always a pleasure when I visit and I always receive the warmest welcome from all of the
staff. There is never a dull moment on Aster as the staff always have a range of activities going on or music playing, movie evenings and lots of laughter. It’s simply a wonderful atmosphere on Aster and the staff make it their priority to make sure all residents join in. I would like to give a very special thanks to the unit manager and her team for all of the support and care they give to my grandmother, I couldn’t be happier with the service they provide.

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Review of

Saffron Gardens Care Home

from D M (Brother of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very patient and caring and there’s a lovely atmosphere when you visit. The staff are always arranging activities for the residents to stimulate them and stop them getting bored. When I leave I always feel my loved one is in safe hands and will be well looked after.

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Review of

Saffron Gardens Care Home

from Deborah E (Sister-in-law of Resident) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been cared for in Hazel Court, Saffron Gardens. The staff were experienced and caring, coaxing him to eat and drink and being very attentive to his care and personal needs. They worked closely with the GP and communicated well with me. The head chef there cooks everything from
scratch, an amazing effort. He really benefited from spending his last few months with their care and support. He was much happier.

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Review of

Saffron Gardens Care Home

from P B (Son-in-law of Resident) published on 20 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the team in Orchard Court for providing great care to my mother-in-law until her final days. Your hard work and dedication meant the world to our family during the hardest time of our lives and we cannot thank you enough. You all went above and beyond to ensure that we as a family were
comfortable and supported throughout the process. Keep up the good work and high standards.

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Review of

Saffron Gardens Care Home

from Carol T (Daughter of Resident) published on 18 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The carers do their best, with the amount of staff they have. They are run off their feet. It is not possible to care for people the way they should be, with the management refusing to see that there is a problem. The management is very good at avoiding answering questions and is dismissive of concerns
until they are pushed for answers. Very good at blaming someone else, and sweeping things under the carpet. Can't wait to get my Dad out of there. Management taking medical decisions into their hands is not on.

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Review of

Saffron Gardens Care Home

from Rob M (Partner of Resident) published on 18 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My partner was moved to Saffron Gardens, more specifically Orchard Court Dementia Unit, in December 2021. She has just died after an ambulance was called last weekend. I just wanted to talk to someone in a supervisory/management role and got nowhere with the person who took the message. I tried again
to arrange to collect her clothes and photos. The second person was so cold and unfeeling, I don't know why she works in care.
The supervisors and two of the nurses are nice to talk to. One or two of the care staff are good to talk to and care about both residents and family. The rest just do not care and go through the motions. I would never recommend this place until they train their staff to an acceptable standard and recruit people for whom it is marginally more engaging a job than flipping burgers.

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