Brunelcare in South Gloucestershire | 3 Care Homes

Review of
Little Heath Care & Support
from Angela P (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My mother has been in this care home, her own choice of where she wanted to live, for the last 3.5 years and is very happy and well looked after on Bracken unit. The home is always clean and her visitors say how nice it is when they visit. Most of the staff are friendly and very caring and the individual

rooms are cleaned on a daily basis and have a high standard of comfort. The food is mostly good, certainly there is a good variety of choices each day and the activities team are absolutely brilliant in making it an enjoyable and fun place to be for those who can attend anything they organise. All the activity team do their best to make sure all residents are invited and help them join in many things including bingo, music therapy, cinema viewings, cooking, decorating for events, trips out in the minibus and many more. If you ask my mum about how she feels about living there, she will say she is very happy.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & Support

Thank you very much for your positive feedback. It will defnitely fuel our strive for excellence in care.

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Review of
Little Heath Care & Support
from Sarah S (Niece of Resident) published on 24 October 2025 Submitted via Postal Card • Report

Overall Experience

Bracken Unit has been my elderly aunts home for almost a year now. As a family it is so reassuring to visit her knowing just how well she is cared for. Staff are always polite, helpful and cheerful, which can only make this a lovely place to live. The unit is always clean and tidy. We are always welcomed

and have even held a birthday party for my aunt. Staff seems to make lots of effort to make this place feel like home!

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & Support

Thank you very much for your positive feedback. We will always strive to have excellent care standards.

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Review of
Little Heath Care & Support
from Elaine L (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

After visiting many care homes, little heath was the only one I wanted my mum to go to. As soon as you walk through the doors, greeted by friendly staff and management who go's above and beyond in welcoming you through a difficult distressing time. Now 16 mths on nothing has changed. All staff throughout

departments friendly professional in what job they do. The homemakers do a fantastic job entertaining residents daily doing various activities and go on outings. The home is clean, homely and fresh, the rooms are spacious (better than some hotels). The meals are adequate for the residents appetite, I sometimes get a taste of what's on the menu and pass on any compliments to the kitchen staff which I have on occasions. The outside garden wrap around building where residents and
visiting families can walk, talk and sit take in the view and fresh air and quiet time. If any concerns (which I've had none thus far) I know management would deal with it straight away. I'm grateful & thankful

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & Support

Thank you very much for your positive feedback for the home and the team. We greatly value your feedback and continue to stive for excellent care standards.

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Review of
Little Heath Care & Support
from D P (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum is well looked after and treated with respect, always clean and she always seems hapy in herself. Her nursing needs are high because of her leg ulcers. I'm happy with the level of care she receives. All members of staff are very helpful, friendly and approachable.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & Support

Thank you very much for the positive feedback. We will continue to strive for excellence in our care and Nursing standards.

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Review of
Deerhurst
from Lucy P (Relative of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

I can't put into words how grateful I am of this home. My best friend of only 46 years old, unfortunately has dementia was placed in a nursing home for the last couple of years. Her previous home she was neglected in many ways. I was looking for a new home for her and came across Deerhurst and oh my

goodness me from stepping through the doors. I knew this was the place for her. The manager, her team go above and beyond to ensure every resident is valued and cared for to the highest standard. They look after all of their residents like they are part of their family. You can see this as you wonder around the home there's not one resident is in their room. They are all enjoying the amazing amount of activities that are going on. My friend has improved so much her mood has been lifted every picture of her. I see of her smiling away, brings me so much joy. I'm so grateful to you all. Five stars is not enough.Xx

Reply from Lesley Hobbs, Home Manager at Deerhurst

Wow thank you so much for such wonderful comments the team will be so happy and it's a pleasure to be able to make a difference for S & all the people we support x

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Review of
Little Heath Care & Support
from M G (Son of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident since 3/2024. She is very happy and content. When she entered she was very frail and confused. Over the months the nurses, carers and staff have brought her back to a stable condition. She has put on weight, enjoyed outings, had great attention, loves the food. I cannot

speak highly enough of her team and the nursing home in general.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & Support

Thank you very much for the positive feedback for our team and the home. We will continue to strive for excellent standard of care.

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Review of
Little Heath Care & Support
from Jacqueline R (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

My Father has been resident at Little Heath for over 3 years. The staff all look to make his stay as comfortable and interesting as possible. If there are any health concerns these are effectively dealt with obtaining professional medical opinion if required. There are so many options for involvement

in activities that are stimulating and enjoyable for him. Staff know him so well they know which ones he loves. He is also included in days out to activities and visits to places of interest - all maintaining as 'normal' as possible a life for him.
The team at Little Heath are constantly looking at ways of improving and this includes the recent addition of a pub serving non alcoholic drinks where it's great to enjoy a drink in a really relaxed pub like atmosphere.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & Support

Thank you very much for the positive feed back about the home and the team. The team and I are proud that you have always had a positive experience when visiting and that you have always found that…read more

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Review of
Deerhurst
from V H (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

Shhh...don't tell anyone about the fantastic caring home nestled between Kingswood and Soundwell called Deerhurst. Mum has been a resident for over a year. Every time you think they cannot improve on the care or experiences for the residents living there, they do. The residents have the opportunity

to live their final years fully, doing things they enjoy with love, care and support from all the staff and volunteers. Nothing is too much trouble or beyond the staff to organise. It is not only the residents that are supported and cared for, the relatives are as well. When we first walked into Deerhurst I noticed a poster saying "Our residents do not live in our workplace - we work in their home" and it is so true, it is their home filled with love, laughter, fun, care and support.
When mum moved into Deerhurst she was lost and haunted by her dementia but now she has a lovely rapport with all the staff, her eyes say it all, they are sparkly and she smiles a lot. I couldn't ask for more.

Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you did such a lovely review the staff will love reading your comments as I did & appreciate you taking the time to do it

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Review of
Deerhurst
from B H (Daughter-in-law of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

My father in law has been a resident of the home for the past year. We made the very difficult decision to move him to the home after his dementia and general health declined. It was the best decision the day to day worry about his well being and safety has been removed. All the staff at Deerhurst have

been very welcoming to him and us. The home provides a bright and cheerful environment. They have take time to get to know his likes and habits, nothing seems to be too much trouble for them. There are a huge amount of activities on offer in the home, which are enjoyed by the residents and relatives are always welcome to join in. The manager's door is always open and all the staff are approachable and knowledgeable. I would recommend this care home to anyone looking for care for a loved one.

Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you so much for your kind words & review the staff will be so happy to read your comments & thank you for appreciating that my door is always open & 1am available almost 24/7 x

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Review of
Deerhurst
from M H (Son of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

This year, my father moved to Deerhurst after previously living alone. From the moment he arrived, the entire team has worked hard to make him feel welcome, adapting to his needs and making him feel at home. I have confidence that any issues that arise have been and will be addressed promptly, and we

will always be consulted and can feel secure that he is as safe as he can be.

Reply from Lesley Hobbs, Home manager at Deerhurst

Thanks so much for the lovely review, I'm so happy that you are confident with the care dad receives and the team will be pleased that you trust them to give the best care

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Review of
Deerhurst
from V H (Partner of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

Deerhurst is like the answer to a prayer. My partner is being looked after by wonderful, caring people who know him very well and are understanding of all his moods. He has Alzheimers and can sometimes get quite stroppy, but the staff are unfailingly patient with him. There are activities every day

to provide stimulus, lots of music and laughter, it's a very happy place. The staff are constantly updating their training, they are so empathetic and so, so caring to residents and families alike.

Reply from Lesley Hobbs, Home manager at Deerhurst

Thanks so much for taking the time to do a review it's so thoughtful - we love that you feel supported as well as your lovely "husband" now you are married

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Review of
Deerhurst
from G M (Friend of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

Every time I visit my friend in Deerhurst, I am improved by the pleasant, welcoming and colourful decor, the friendly acceptance of the very caring and capable staff. I also love their attitude to the residents, calm, loving and understanding. Nothing is too much trouble. My friend is always clean and

tidy. His needs are immediately noted and dealt with. There are plenty of varied and nutritious meals, served individually for each resident.

Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you for your review & we really pleased that you took the time when visiting your friend & that you are impressed with his care - the team will be happy with your comments

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Review of
Little Heath Care & Support
from J B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

mum has been living at Little Heath for little over 10 months. Your loved one moving into a care home can be a daunting prospect for any family.
The transition to her new home couldn't have been made easier for all of us.
All the staff are always respectful and caring. They took time to get to

know mum as an individual, showing a genuine interest in her life and us as a family. We know we are welcome at any time to visit.
They work hard to support her care needs and maintain her independence. The home is clean and well maintained. Mum was able to personalise her room which was perfect.
The homemakers and staff enrich the lives of us all with their enthusiasm and creativity - from the Celebrate India afternoon of dancing music and traditional food to Aloha Hawaiian themed afternoon with singing and dancing to day trips and of course bingo and boccia.
The home is well run and management approachable and visible - often seen joining in activities.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & Support

Thank you very much for the positive feedback for the team. We greatly appreciate your feedback and continue to strive for the best outcomes for our residents.

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Review of
Deerhurst
from Lynn G (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

My mother was previously in 2 other care homes but was not happy. She has now been in Deerhurst for 2 months & I have seen a big improvement in her well being. She really likes the staff & is always saying how kind they are. Plus she likes the food. She especially enjoys the activities &

outings.

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Review of
Deerhurst
from I S (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

Deerhurst is a true 'home' in the real sense of the word. Our dad has had wonderful quality of life despite his advanced dementia. We know that the staff truly care for him, and understand dementia. They are positive, caring, professionals who fully respect the dignity and 'whole person' of individuals.

We have never had a second's worry about his care there in 8 years (could many places say that?). Worry about him - yes of course: during Covid, when we could not see him and who knew what would happen; when he has had pain or illness, or times/ days when he seems less happy or calm. But this is life - we all have to deal with these things. What we have not had to worry about is his care around these things. In fact, the opposite: we know that Deerhurst and the wonderful team understand him, the challenges when they come, and how to make everything the best it can be; whilst also respecting our deep family knowledge and understanding of our dad. We are extremely fortunate he's there.

Reply from Lesley Hobbs, Home Manager at Deerhurst

Thank you that's so kind - 8 yrs is a long time & we knew him before as you had his name down for a year before - the team work hard to ensure we give the best care possible & Weill be pleased to read…read more

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Review of
Deerhurst
from Katrina C (Wife of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

The care shown here is exceptional. When my husband moved in, the staff immediately set to work getting to know him, his background and his family. Within a day, we were all greeted by name which made us feel that we'd joined one big family. The support we've received is beyond anything we expected.

Staff are all very professional - they are so good that they make their jobs look easy - and we all appreciate how difficult their work must be! I was told that the staff don't come in to do a job, they come in to help residents live their best lives, and that feeling really comes across.
Deerhurst is colourful and vibrant but also feels relaxed and homely. So much thought has gone into making it suitable for people with dementia, and the activities programme is insane, with several activities on each day, and day trips out.
To be this good takes brilliant leadership, and the Manager is outstanding - approachable, involved, aware - the respect she has from her team is well deserved.

Reply from Lesley Hobbs, Home Manager at Deerhurst

I am overwhelmed by your comments thank you so much - I'm glad that you think it's the activities that are insane & not the staff !! It's a pleasure to care for your husband & we feel very privileged…read more

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Review of
Deerhurst
from Helen L (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Deerhurst Care Home for 3 and a half years. We have been through different stages in her care needs and Deerhusrsy staff ansd manaement have alwys done everything in their power to help and support both my mum and myself. It is difficult being a relative of someone in

a care home and I haven't always been easy - probably quite demanding (sorry!) but staff and management have always listened to my concerns. I am so very grateful for all they have done and continue to do.

Reply from Lesley Hobbs, Home manager at Deerhurst

We always support relatives as we understand how difficult & traumatic it can be to trust others to care for your loved one. You have never been demanding & it's good that you tell us when you are…read more

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Review of
Deerhurst
from T A (Niece of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

Relative always wanted to be here. Staff have made a very difficult transition from marital home of over 60 years. Could have been very traumatic, but the care and compassion made it much easier for resident and relatives alike. Resident has gained a new lease of life, joining in activities, and happily

chatting about her experiences when we visit. Care and housekeeping staff do an excellent job, and it's reassuring to the family that she has settled so well. A big thank you to all concerned.

Reply from Lesley Hobbs, Home manager at Deerhurst

Thank you so much & great to hear that the transition was made easier by staff & that she is enjoying the activities on offer & settled well

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Review of
Deerhurst
from Bethan M (Ex Family Member) published on 19 August 2025 Submitted via Website • Report

Overall Experience

Deerhurst was the best decision we made for my late father. He was a resident for exactly 12 years and it was the best 12 years he had since he needed care. The team went above and beyond daily, providing outstanding care from the moment he moved in. They were there every single step of the way and

even now checking in even after Dads death. It truly felt like family was caring for him, the staff turnover is so low that the same staff who met him when he moved in were holding his hand at the end. The entire team is what it is because of the amazing Manager, who not only supported him, but us as a family. Nothing was ever a problem, they handled the COVID pandemic incredibly and the residents were kept so safe and the families were kept up to date with everything. The home itself is gorgeous and very very well kept.
Thank you Deerhurst, as always x

Reply from Lesley Hobbs, Home manager at Deerhurst

Well that brought a lump to my throat we all still talk about him & miss him, shared a photo of him just the other day - we loved him like family esp after 12 years with us thank you B

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Review of
Deerhurst
from Jennifer Y (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Deerhurst is an amazing home. It epitomises the term 'client-centred'. The residents are encouraged to take part in as many activities as possible. The activity programme is extensive and both in-house staff and external providers are experienced and innovative. Nursing and care staff are kind, patient

and professional. The management team are highly experienced, clear in their goals and an integral part of daily life at Deerhurst. I have total trust that my mother will be in safe hands at all times. I wish all care homes were like Deerhurst.

Reply from Lesley Hobbs, Home manager at Deerhurst

What a beautiful review thank you so much it's so lovely to read such kind words & the team are so proud to know they are doing a good job x

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Care Homes Owned by Brunelcare in South Gloucestershire

Brunelcare Locations in South Gloucestershire (3)

Brunelcare Reviews in South Gloucestershire (48)

Little Heath Care & Support

Little Heath Care & Support

Little Heath Care & Support

Little Heath Care & Support

Deerhurst

Little Heath Care & Support

Little Heath Care & Support

Deerhurst

Deerhurst

Deerhurst

Deerhurst

Deerhurst

Little Heath Care & Support

Deerhurst

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