Brunelcare in South Gloucestershire | 3 Care Homes

Review of
Deerhurst
from A H (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report

Overall Experience

When Mum moved to Deerhust, we were doubtful that she would see her next birthday as her physical and mental health had deteriorated so much. Almost exactly 5 years later, we can't believe how quickly she settled and how well she has been. It was hard for us to accept that we couldn't meet all her needs,

but gradually we realised why our friend had recommended Deerhurst so highly, and are so glad Mum is here. The manager and staff are so efficient and use such effective approaches to meet everyone's needs (including families'). But most importantly they are caring, they laugh, dance and also sit quietly chatting, listening and understanding.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much your comments will mean so much to the staff that care for your mum, hard to believe that it's been 5 years I remember visiting her at home and it's been a pleasure being able to support you all- thanks you x

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Review of
Deerhurst
from Andrew K (Son of Resident) published on 12 February 2026 Submitted via Postal Card • Report

Overall Experience

All the staff are very kind and caring. They show great patience with my mother, who can be very awkward.

Reply from Lesley Hobbs, Home manager at DeerhurstThanks for you kind review, your mum is not awkward she has character & personality
and we love that about her

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Review of
Deerhurst
from Sarah B (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

My mother arrived at Deerhurst in such poor physical and emotional condition after being physically and emotionally abused by carers at a large, big brand care home.
The carers at Deerhurst were horrified by her condition, swollen legs, cellulitis and wounds on her shins that had been ineffectively

treated for quite some time.
My mother has dementia so the move was quite distressing for her but the staff at every level are so patient and kind that she settled in much more quickly than we anticipated (and has never been so moisturised in her life!).
She's been at Deerhurst now for two years and is content, there's so many things going on with themed weeks, incursions, excursions there's no time for boredom . The care Home staff are so committed and dedicated to the residents physically, emotionally as well enabling as much as possible my mother's sense of self and agency.
At Deerhurst respect is a guarantee not an added bonus. I'm delighted and relieved mums here.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you for such a thoughtful & kind review your comments will make the staff feel very proud, to enable residents to feel loved & respected is our mission so I'm happy to hear that's what we get right
Thank you from everyone at Deerhurst

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Review of
Deerhurst
from Louise L (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

This care home is just simply wonderful! The staff are all lovely, friendly and welcoming.
The care home itself has a warm cozy and relaxed feel. All the staff go above and beyond to make not just my father but every resident happy content and safe. There are activities every day, this is something

that is very unique as we have had an experience before with a different care Home that my father was in. They have singers in, all different types of
entertainment. Art classes, cooking classes, lots of choices of board games and books from library. They have relaxation time, which is just lovely. Farm yard animals and even reptiles. The children from the local school write to the residents. The local church pop in and sometimes they have a sing song. The food and choices of food, it is in my eyes outstanding different choices of bread, lots of choices of breakfasts whatever drink that they would require Deerhurst has. Deerhurst always smells clean and everything is alway clean

Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much for you kind review
we focus on keeping people occupied & stimulated to enhance quality of life & involving families because that's important to everyone we support - the team will be happy to read your comments

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Review of
Deerhurst
from Valerie H (Partner of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

My partner has been in Deerhurst care home for just over a year now. He is very settled there, he knows and likes all the staff and they all know him and his likes and dislikes, his needs and his medical issues. All the staff are unfailingly kind, considerate and very alert to the residents needs. I

have observed on many occasions whilst visiting my partner how quickly the staff respond to any situations that might arise, usually defusing problems before they happen. It really is an excellent care home, I wouldn't want my loved one to be anywhere else.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much it's always lovely to receive feedback as I share with all the staff & it gives them a boost - it's a pleasure to look after your partner & we thank you for all your support too x

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Review of
Deerhurst
from Louise W (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

Mum has been resident at Deerhurst for two and a half years now. She will not ask for the help she needs and when living on her own was making unsafe decisions. Staff respect her wish to remain as independent as possible whilst being very caring and mindful of the need to keep her safe. To achieve this

they have made adjustments that suit Mum.
It is a huge relief to our family seeing Mum both content and so well cared for. There is such a variety of daily activities and outings, many of which Mum really enjoys. I have never encountered a staff member who was anything but kind, caring and cheerful. Internal communication is brilliant as is that with relatives. The leadership is excellent and it shows in every aspect of Deerhurst.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much for your lovely review, the team will be very proud to read what you have written & it's a pleasure to support your mum to be as Independent as possible - thank you

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Review of
Deerhurst
from Heather T (Wife of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

I can not praise Lesley and her team enough.

My husband has Huntingtons Disease, which he was diagnosed with on the 16th October 2007. It was devastating news as you can imagine but we grabbed life by the horns and travelled the world.

As Robins conditioned worsened he started having respite

at Deerhurst then on 30th July 2020. Not being political, but that was the day the prime minister held his party in the middle of Covid when we were not mixing at all .

This meant I was unable to visit Robin for 3 months. However, i waved at him through thr front doot of home. Lesley contacted me immediately a room was available and he moved in full time.

Lesley and her team do not only care for Robin but me and my family, which is wonderful and I have made many new friends within the wider Brunelcare organisation.

They thoroughly deserved this recognition.

Many, many thanks
Heather

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Review of
Deerhurst
from Tracy B (Sister of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Visited my sister as I do most weeks. She was having her breakfast with other residents, dressed as I would expect to see her re.expressing her personality in her matching clothes, jewellery and hair neatly done.
Staff work hard to ensure residents individuality shines through, even when the individual

can not longer express themselves.
All staff on duty that morning said hello and expressed an interested in what we were planning to do during the visit.
The qualified nurse gave me an update on current health concern and what was happening to follow-up a referral.
Always reassuring that my sister is being cared for by people who know her well (previous job role, interests and activities), and are always happy to support family who visit.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you for such a lovely review it is important that everyone is recognised for their personality, life contributions, family & what matters to them for them to feel valued and respected & that's our main purpose when we support our residents. It's great to have family support too so thank you

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Review of
Deerhurst
from Karen D (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

The atmosphere of Deerhurst is bright, warm and welcoming. The mood of the entire staff is without fault. They are accessible, available, genuinely interested in the residents and their families and the trained staff go above and beyond to liaise with next of kin to ascertain the best course if action

for each resident and include the resident in any decision making should they have capacity.
Visiting is a truly heartwarming experience.
Activities are stimulating, conducted at a suitable pace and all are encouraged to take part to the best of their ability if they so wish.
I gave never regretted my choice of Deerhurst.

Reply from Lesley Hobbs, Home Manager at DeerhurstThank you so much for such lovely words & for being happy with your decision as it's not always easy moving loved ones - it's a pleasure to care for the amazing people we support and we are so fortunate to have the support of lovely families too

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Review of
Deerhurst
from Fiona S (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

My lovely daddy was in Deerhurst for 3 years. He died there in the middle of last year. During his last weeks, (and the 3 previous years) all of the staff were so kind and helpful. They went above and beyond in talking to him, looking after him and keeping me informed at all times. Two of them were

with him when he died in the early hours of the morning and I'm incredibly grateful for this. Deerhurst is the place where I was happy to leave him after a visit (or as happy as you can be, given you can't be with him 24/7). He had dementia and at times could be very grumpy (enough to try the patience of a saint), but they all, without exception, were so caring and lovely. There are huge amounts of daily activities, trips out, visitors etc. If he had chosen to do them all, he would have been a very busy man! I would highly recommend Deerhurst, run by Lesley and her team of absolute stars. You are very, very, unlikely to find a better, happier and more caring community of people.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much for your lovely words the team will be very proud & we appreciate the support you gave us whilst dad was here & at the fayre after he passed x

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Review of
Deerhurst
from Julian D (Husband of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

My wife, who has Dementia, has been a resident of Deerhust sine May 2025 and the care they provide for her is excellent. The staff are very attentive and there are many activities every day. The home management is very good and there is also a very good approach to the way the staff dress (no uniforms)

and the decor, which is casual and homely. I visit my wife every day so I see the operation of the care home daily. My wife was at another care home for a couple of months prior to Deerhurst, as we had to wait for a room to become available at Deerhurst. Whilst the other care home was good, it was not at the same level as Deerhurst for the care my wife requires. I would highly recommend Deerhust.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much for taking the time to send a review & for your kind thoughtful words - the staff will be proud to read the review as are the managers x

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Review of
Deerhurst
from Juliette S (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

I honestly cannot rate Deerhurst highly enough.
This has been my Mum's 'home' for almost 2 years and previously my Dads too. The staff are absolutely fantastic, the activities provided are geared to involving those who wish to do so and that includes visitors too! I would without doubt recommend Deerhurst

as a safe and caring place.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you for such kind words it was a pleasure to look after your dad & then mum becoming a volunteer for many years before needing care for herself & it's now a pleasure caring for her too x

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Review of
Deerhurst
from D R (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

Dad has been at Deerhurst for 4.5 years now. Mum and I took the difficult decision that it was time for him to go into full time care in 2021 when it became obvious that he could no longer stay at home, regardless of how much support we had. This was in 2021 when there were still Covid restrictions

around ... of the shortlist of homes we wanted to view, Deerhurst was the only one that said we could come in and have a proper look around, the manager said 'of course you need to see it in person, it will be his home', and it is. Dad is immobile & non verbal (most of the time) and yet despite this is still included in as much as possible. There is a wide range of events, trips and activities at Deerhurst from all types of music/singers/bands to visits from mums and babies, donkeys and reptiles and craft and parties are always going on, often with an international theme. The care and love that is shown to dad is amazing and I can't express how grateful I am to the staff there.

Reply from Lesley Hobbs, Home manager at DeerhurstIt's always difficult to make a decision that loved ones need care that's why it's important to view & to meet the people who will be caring for them - Deerhurst is fortunate in that it's the same staff looking after dad now as the day he came in, we appreciate you taking the time to say what matters thank you x

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Review of
Deerhurst
from Kathleen A (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

Having looked at many care settings for my mother we were recommended Deerhurst care home and went to have a look, we were met with kindness and shown around.
I wasn't sure mum would ever be able to settle into a care environment, we began with day care where mum enjoyed the mum and baby groups as

well as other activities.
By the time a residential place was available, the transition was so easy.
All care home offer activities but deerhurst goes above and beyond, mum is always so busy that she doesn't have time to be unsettled.
All of the staff are wonderful, communication with family members is really good and there is a family feel right from the beginning.
Mum has made a new best friend, she's never bored or lonely and most importantly she is safe and well cared for.
A few months ago as a family, we were stressed, doing our best to manage and constantly worried, Things are so much better now, we can relax knowing that all mum's needs are being met.

Reply from Lesley Hobbs, Home manager at DeerhurstThank you for your kind words & really glad that mum has settled & enjoys all the activities & trips - daycare has really helped many people transitioning to live at Deerhurst thanks for taking the time to review us

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Review of
Deerhurst
from D C (Cousin of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

All staff are very caring, kind and helpful. The home has plenty of entertainment and things for residence to do and the staff join in, they also take as many residents that are able out on various trips most weeks

Reply from Lesley Hobbs, Home manager at DeerhurstThank you so much for your kind words & taking the time to send a review it is much appreciated x

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Review of
Little Heath Care & Support
from Colin R (Husband of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

My wife was in the care of Little Heath for 3 years during which her care and treatment was exceptional. There were no aspects of her treatment, care and well being could be criticized.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & SupportThank you very much for the positive feedback. We will continue to stive for excellence in care.

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Review of
Deerhurst
from Claire F (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Deerhurst has been an absolute lifeline for us as a family. My mum has dementia and attends Deerhurst 3.5 days a week but she's also just spent a week there for respite. The whole team are amazing, they are so kind and caring and always have time for us as a family as well as for my mum. The activities

they provide are engaging and varied and we love the fact that families are encouraged to get involved if they want as well. Everyone is so accommodating and my mum absolutely thrives when she's there. Thank you all for being so wonderful!

Reply from Lesley Hobbs, Home Manager at DeerhurstThank you for such a lovely thoughtful review we are very happy to support your mum & the whole family - the team will be happy to read your comments x

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Review of
Little Heath Care & Support
from T P (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report

Overall Experience

After looking at a lot of care homes little Heath and Deershurst were the only 2 we would have let our mum go to. It is so clean and bright, with a lovely garden, which mum likes to walk around independently.
Little Heath had a room available and was local to me. It was a big decision as mum had Alzheimer's,

so not able to decide for herself. Krishna and all the staff were so welcoming, and helpful.
Mum has now been in the home since May and the staff, Jemma and Tanya, in Fern, Jess and all the "Home makers", and the others, I don't know all names, are amazing. They are so thoughtful, caring, and kind to mum and us, the family.
We can't thank them enough. They have taken the worry from us. she is so well cared for
thank you to everyone. Xx

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & SupportThank you very much for the positive feedback. We will continue to strive for excellence in care.

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Review of
Little Heath Care & Support
from S N (Son of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum is very well looked after. The staff are caring and thoughtful of mums needs. The home building team always try to involve mum in the activties which she enjoys. There coud be more variety at meal times. Sometimes the care home seems slughtly understaffed. Any issues are dealt with very promptly

and professionally.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & SupportThank you very much for your positive feedback. We will continue to strive for excellence in care.

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Review of
Little Heath Care & Support
from M D (Son of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

Very impressed with total package. Mum seems content, happy to take part in activities.

Reply from Krishnaprasad Mullekattu, Home Manager at Little Heath Care & SupportThank you very much for the positive feedback. We will continue to strive for excellence in care.

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Care Homes Owned by Brunelcare in South Gloucestershire

Brunelcare Locations in South Gloucestershire (3)

Brunelcare Reviews in South Gloucestershire (64)

Deerhurst

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Little Heath Care & Support

Deerhurst

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Little Heath Care & Support

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