Little Heath Care & Support

A huge amount of thanks to Jess and Tanya they will never be forgotten for all that they did for nan. They went above and beyond and we will be forever grateful.

The family are very happy with the standard of care my husband is receiving. Its reassuring to know he is in safe hands & well looked after.

I entered the unit after being informed the day before by phone that the D and V had cleared only to find that this was not the case. There was no notice anywhere to inform us of this at the time. We fed this back to the staff.

Other than this one occasion I have only praise for the unit. My mother in law has been well cared for and I would be happy to recommend it to others. I would be happy to be cared for myself.

We are very thankful that Mum is under the care of Jess and her team. She couldn't be in better hands. I would definitely recommend Little Heath. .

My wife was in the care of Little Heath for 3 years during which her care and treatment was exceptional. There were no aspects of her treatment, care and well being could be criticized.

thank you to everyone. Xx

Mum is very well looked after. The staff are caring and thoughtful of mums needs. The home building team always try to involve mum in the activties which she enjoys. There coud be more variety at meal times. Sometimes the care home seems slughtly understaffed. Any issues are dealt with very promptly and professionally.

Very impressed with total package. Mum seems content, happy to take part in activities.

My auntie is in Bracken Unit at Little heath care home. She is well looked after and the staff are polite and so helpfull. The place/unit is spotless and so tidy. We looked around and instantly knew this was the place for our relative. We felt at home. Staff keeps us in the loop at all times. We as a family are so grateful and will help in any way to raise funds in any possible way. Thank you Bracken Unit Little Heath

My mother has been in this care home, her own choice of where she wanted to live, for the last 3.5 years and is very happy and well looked after on Bracken unit. The home is always clean and her visitors say how nice it is when they visit. Most of the staff are friendly and very caring and the individual rooms are cleaned on a daily basis and have a high standard of comfort. The food is mostly good, certainly there is a good variety of choices each day and the activities team are absolutely brilliant in making it an enjoyable and fun place to be for those who can attend anything they organise. All the activity team do their best to make sure all residents are invited and help them join in many things including bingo, music therapy, cinema viewings, cooking, decorating for events, trips out in the minibus and many more. If you ask my mum about how she feels about living there, she will say she is very happy.

Bracken Unit has been my elderly aunts home for almost a year now. As a family it is so reassuring to visit her knowing just how well she is cared for. Staff are always polite, helpful and cheerful, which can only make this a lovely place to live. The unit is always clean and tidy. We are always welcomed and have even held a birthday party for my aunt. Staff seems to make lots of effort to make this place feel like home!

visiting families can walk, talk and sit take in the view and fresh air and quiet time. If any concerns (which I've had none thus far) I know management would deal with it straight away. I'm grateful & thankful

Mum is well looked after and treated with respect, always clean and she always seems hapy in herself. Her nursing needs are high because of her leg ulcers. I'm happy with the level of care she receives. All members of staff are very helpful, friendly and approachable.

My mother has been a resident since 3/2024. She is very happy and content. When she entered she was very frail and confused. Over the months the nurses, carers and staff have brought her back to a stable condition. She has put on weight, enjoyed outings, had great attention, loves the food. I cannot speak highly enough of her team and the nursing home in general.

The team at Little Heath are constantly looking at ways of improving and this includes the recent addition of a pub serving non alcoholic drinks where it's great to enjoy a drink in a really relaxed pub like atmosphere.

The home is well run and management approachable and visible - often seen joining in activities.