Sturminster Road, Stockwood, Bristol, BS14 8ET
View Full Details of Robinson House Care HomeThe reception is always very polite and friendly. It is very clean, there are always cleaners about the floor tidying and keeping the individual service rooms clean. They cater to everybody's needs, and the kitchen staff don't mind preparing something different on short notice. The staff are friendly and polite, but I have found that there are loads of times where staff have been short, which can affect the care my family member has had in the waiting time.
Lovely home and lovely rooms. Mum has settled very well with support & great care provided by the home. Lovely home cooked meals that mum enjoys. A wide range of activities that residents take part in and mum enjoys these. All staff are very supportive, friendly and caring. Highly reccomend this home.
Mum is very well looked after and is very happy. Thank you all for what you do for her.
My sister & I always visited our mum every day until the viral infection allowed only 1 visitor so now we alternate. On Thursday 13th Feb I visited at 4:00 pm, Mum's dinner was still there & she had not had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and no-one had been in to check on her or bring her evening tea. I visited again on the Saturday at 3:15 pm. She pointed out to me that her bed was soaking & her top was full of her dinner. After trying to find staff after 20 mins 2 carers came to change her & her bed. She had also soiled herself. On several occasions while I've been visiting there has been no presence of staff checking on her & they should be helping her to eat her dinner.
I was very upset and worried that my wife had to go into a care home, but Robinson House is absolutely amazing, the staff are all first class, very caring and on the ball with everything and are very approachable if you want to talk to them about anything. The food is very good, the rooms and facilities are very good, the place is modern and clean, it's like a hotel. I cannot speak highly enough of the place and everyone who works there.
The reception is always very polite and friendly. It is very clean, there are always cleaners about the floor tidying and keeping the individual service rooms clean. They cater to everybody's needs, and the kitchen staff don't mind preparing something different on short notice. The staff are friendly and polite, but I have found that there are loads of times where staff have been short, which can affect the care my family member has had in the waiting time.
Lovely home and lovely rooms. Mum has settled very well with support & great care provided by the home. Lovely home cooked meals that mum enjoys. A wide range of activities that residents take part in and mum enjoys these. All staff are very supportive, friendly and caring. Highly reccomend this home.
Mum is very well looked after and is very happy. Thank you all for what you do for her.
My sister & I always visited our mum every day until the viral infection allowed only 1 visitor so now we alternate. On Thursday 13th Feb I visited at 4:00 pm, Mum's dinner was still there & she had not had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and no-one had been in to check on her or bring her evening tea. I visited again on the Saturday at 3:15 pm. She pointed out to me that her bed was soaking & her top was full of her dinner. After trying to find staff after 20 mins 2 carers came to change her & her bed. She had also soiled herself. On several occasions while I've been visiting there has been no presence of staff checking on her & they should be helping her to eat her dinner.
I was very upset and worried that my wife had to go into a care home, but Robinson House is absolutely amazing, the staff are all first class, very caring and on the ball with everything and are very approachable if you want to talk to them about anything. The food is very good, the rooms and facilities are very good, the place is modern and clean, it's like a hotel. I cannot speak highly enough of the place and everyone who works there.