Submit a Review for Saffron Gardens Care Home
Saffron Gardens, Prospect Place, Whitehall, Bristol, BS5 9FF
View full details of Saffron Gardens Care HomeLatest Reviews for Saffron Gardens Care Home
18 November 2025
We have recently moved my Granddad to Saffron Gardens from another home in Bristol & we are blown away by the difference. His room and ensuite/wet room are so much bigger and decorated very nicely. The design of each unit is so well thought out and homely. The kitchen area is genuinely like being at
home and not in a home. There is a very evident effort to have daily activities that engage the residents and the activities organiser is so enthusiastic and clearly puts a lot of time and effort into what happens.
The set up of staff is also far better than we have experienced previously, with a dedicated unit leader who knows their residents really well; it is very person centred care. On his unit there are 12 residents so having a dedicated manager who's office is right in the middle of it is brilliant as they are in the thick of it and not tucked away in an office somewhere else in the building where you cannot see them. The continuity of care is so much better.
23 October 2025
From day one, the care staff have been outstanding. The care for the residents by all the staff, from housekeeping, nurses, cooks and carers, is clearly shown in everything that they do on the Birch Unit.
09 October 2025
I have always left Saffron with peace of mind that he is in a very warm, happy, caring home and that if anything happens, I am notified immediately. The carers & office staff are always so happy, cheerful and helpful. Everyone speaks to you and nothing it too much trouble.
07 October 2025
We have found Saffron to be excellent, the staff are very kind and friendly, they have looked after my husband very well. He is very happy here. All very good.
30 September 2025
Very clean and tidy always. Food available all the time and good quality. Staff very caring and helpful. Staffing levels are stretched. Activities are good and the local churches etc are very welcoming.
23 September 2025
The care staff are excellent in the way they look after my mother. The only concerns I have is regarding the administration as we were chased for fees due from a dentist who carried out work which we paid to the care home but was not forwarded to dentist who was chasing. The last increase in the
fees were not passed on to my brother until after the arrears had built up over 12 months. He never received notice of increase.
23 September 2025
My mum has been on Birch Unit for just over 12 months. All of the staff have been fantastic and have always gave mum amazing care. I would highly recommend Birch staff, absolutely brilliant.
17 September 2025
Excellent care home, friendly and supportive care provided to both resident and their family. Exceptional care has been provided to my husband, most go above and beyond to ensure his comfort and well being, this homes environment is especially welcoming, clean and bright and inviting. I have peace
of mind that my husband is receiving the best possible care.
17 September 2025
The only drawback I have with Saffron Gardens is that when I phone to speak to my mum, its very difficult ie the phone is rarely answered. This could be due to being short staffed. In general my overall experience is that management/staff are very helpful and caring towards their residents. I could
not wish for a better place for mum.
17 September 2025
My mother is a resident on Birch and has been here for 1 year.
Very happy with the staff and support she receives.
Activities seem to be not as frequent as they used to be.
10 September 2025
The staff are very helpful and will respond to any requests. The communication I find is important making sure I am up to date with my mother's health and condition.
08 September 2025
Hazel unit, looks after our friend , who is a resident here. They look after him with great care and service to his needs are amazing. He's not the easiest of residents but they handle him brilliantly. The care and facilities are clean and tidy. The staff are fantastic.
08 September 2025
My friend moved here in April 2025 and since then we have found the saffron gardens to be amazing! Staff on Hazel unit go above and beyond for their residents all the time, always have time to sit and chat with residents. The food and drinks always look of high quality. Staff always make time for
family and friends of the residents. If you have any queries the manager will always make time for you.
01 September 2025
Dad has been here for quite a while, he was in hospital for a long time and become aggressive, I was anxious about him settling at first here, I could not have been more wrong. The staff one absolutely fantastic and brought dad out of his shell, he is loved like he is family I can not find any
fault, when I ask dad his views he says "brilliant" "adequate".
05 August 2025
My Mother was in this care home and now my Aunt (her sister ) is with them . Aster Unit for both of them . They both had and have dementia . The care they give all there residents is outstanding. The love and care they give to them all as individuals is second to none ! Also so many activities to
kerp them stimulatated and wonderful food .
29 July 2025
I noted a vast improvement with various things during my recent visit. Overall cleanliness/appearance/freshness of communal walkways & bedrooms improved. Senior staff making an effort to introduce themselves to family members & openly showing a genuine interest in resident wellbeing. I was advised
they were possibly going to get my relative out of bed which i dont think has happened in past 12 months which is excellent news. Improved attention/care is being shown to individuals needs. Nice to see the younger staff members happily interacting with residents. A definate improvement all round with encouraging signs for the future. whoever is putting changes in place please continue with your good work as this gives me every confidence my relative is being truely cared for. Thank you.
15 July 2024
Absolutely fantastic nursing home. The care and compassion my late father was shown was amazing. They went above and beyond to ensure he was happy, safe and comfortable and for that I will be forever grateful. Nothing was too much trouble and we were made to feel extremely welcomed at any time of
the day or night. I would highly recommend this nursing home and give it 10/10.
05 April 2024
My nan has been here for over 2 years she is on Aster Unit. She receives the best care. She is happy here and it’s always very welcoming when I come to visit her. A special thanks to the unit manager and her team for all of the support and care they give to my nan, I couldn’t ask for a better place
for her.
05 April 2024
My grandmother resides on Aster Unit and has been here for close to 3 years. She is happy and very content here and I couldn’t be more pleased with the care and support that she receives. I visit weekly and it’s always a pleasure when I visit and I always receive the warmest welcome from all of the
staff. There is never a dull moment on Aster as the staff always have a range of activities going on or music playing, movie evenings and lots of laughter. It’s simply a wonderful atmosphere on Aster and the staff make it their priority to make sure all residents join in. I would like to give a very special thanks to the unit manager and her team for all of the support and care they give to my grandmother, I couldn’t be happier with the service they provide.
18 March 2024
All the staff are very patient and caring and there’s a lovely atmosphere when you visit. The staff are always arranging activities for the residents to stimulate them and stop them getting bored. When I leave I always feel my loved one is in safe hands and will be well looked after.
Latest Reviews for Saffron Gardens Care Home
18 November 2025
We have recently moved my Granddad to Saffron Gardens from another home in Bristol & we are blown away by the difference. His room and ensuite/wet room are so much bigger and decorated very nicely. The design of each unit is so well thought out and homely. The kitchen area is genuinely like being at
home and not in a home. There is a very evident effort to have daily activities that engage the residents and the activities organiser is so enthusiastic and clearly puts a lot of time and effort into what happens.
The set up of staff is also far better than we have experienced previously, with a dedicated unit leader who knows their residents really well; it is very person centred care. On his unit there are 12 residents so having a dedicated manager who's office is right in the middle of it is brilliant as they are in the thick of it and not tucked away in an office somewhere else in the building where you cannot see them. The continuity of care is so much better.
23 October 2025
From day one, the care staff have been outstanding. The care for the residents by all the staff, from housekeeping, nurses, cooks and carers, is clearly shown in everything that they do on the Birch Unit.
09 October 2025
I have always left Saffron with peace of mind that he is in a very warm, happy, caring home and that if anything happens, I am notified immediately. The carers & office staff are always so happy, cheerful and helpful. Everyone speaks to you and nothing it too much trouble.
07 October 2025
We have found Saffron to be excellent, the staff are very kind and friendly, they have looked after my husband very well. He is very happy here. All very good.
30 September 2025
Very clean and tidy always. Food available all the time and good quality. Staff very caring and helpful. Staffing levels are stretched. Activities are good and the local churches etc are very welcoming.
23 September 2025
The care staff are excellent in the way they look after my mother. The only concerns I have is regarding the administration as we were chased for fees due from a dentist who carried out work which we paid to the care home but was not forwarded to dentist who was chasing. The last increase in the
fees were not passed on to my brother until after the arrears had built up over 12 months. He never received notice of increase.
23 September 2025
My mum has been on Birch Unit for just over 12 months. All of the staff have been fantastic and have always gave mum amazing care. I would highly recommend Birch staff, absolutely brilliant.
17 September 2025
Excellent care home, friendly and supportive care provided to both resident and their family. Exceptional care has been provided to my husband, most go above and beyond to ensure his comfort and well being, this homes environment is especially welcoming, clean and bright and inviting. I have peace
of mind that my husband is receiving the best possible care.
17 September 2025
The only drawback I have with Saffron Gardens is that when I phone to speak to my mum, its very difficult ie the phone is rarely answered. This could be due to being short staffed. In general my overall experience is that management/staff are very helpful and caring towards their residents. I could
not wish for a better place for mum.
17 September 2025
My mother is a resident on Birch and has been here for 1 year.
Very happy with the staff and support she receives.
Activities seem to be not as frequent as they used to be.
10 September 2025
The staff are very helpful and will respond to any requests. The communication I find is important making sure I am up to date with my mother's health and condition.
08 September 2025
Hazel unit, looks after our friend , who is a resident here. They look after him with great care and service to his needs are amazing. He's not the easiest of residents but they handle him brilliantly. The care and facilities are clean and tidy. The staff are fantastic.
08 September 2025
My friend moved here in April 2025 and since then we have found the saffron gardens to be amazing! Staff on Hazel unit go above and beyond for their residents all the time, always have time to sit and chat with residents. The food and drinks always look of high quality. Staff always make time for
family and friends of the residents. If you have any queries the manager will always make time for you.
01 September 2025
Dad has been here for quite a while, he was in hospital for a long time and become aggressive, I was anxious about him settling at first here, I could not have been more wrong. The staff one absolutely fantastic and brought dad out of his shell, he is loved like he is family I can not find any
fault, when I ask dad his views he says "brilliant" "adequate".
05 August 2025
My Mother was in this care home and now my Aunt (her sister ) is with them . Aster Unit for both of them . They both had and have dementia . The care they give all there residents is outstanding. The love and care they give to them all as individuals is second to none ! Also so many activities to
kerp them stimulatated and wonderful food .
29 July 2025
I noted a vast improvement with various things during my recent visit. Overall cleanliness/appearance/freshness of communal walkways & bedrooms improved. Senior staff making an effort to introduce themselves to family members & openly showing a genuine interest in resident wellbeing. I was advised
they were possibly going to get my relative out of bed which i dont think has happened in past 12 months which is excellent news. Improved attention/care is being shown to individuals needs. Nice to see the younger staff members happily interacting with residents. A definate improvement all round with encouraging signs for the future. whoever is putting changes in place please continue with your good work as this gives me every confidence my relative is being truely cared for. Thank you.
15 July 2024
Absolutely fantastic nursing home. The care and compassion my late father was shown was amazing. They went above and beyond to ensure he was happy, safe and comfortable and for that I will be forever grateful. Nothing was too much trouble and we were made to feel extremely welcomed at any time of
the day or night. I would highly recommend this nursing home and give it 10/10.
05 April 2024
My nan has been here for over 2 years she is on Aster Unit. She receives the best care. She is happy here and it’s always very welcoming when I come to visit her. A special thanks to the unit manager and her team for all of the support and care they give to my nan, I couldn’t ask for a better place
for her.
05 April 2024
My grandmother resides on Aster Unit and has been here for close to 3 years. She is happy and very content here and I couldn’t be more pleased with the care and support that she receives. I visit weekly and it’s always a pleasure when I visit and I always receive the warmest welcome from all of the
staff. There is never a dull moment on Aster as the staff always have a range of activities going on or music playing, movie evenings and lots of laughter. It’s simply a wonderful atmosphere on Aster and the staff make it their priority to make sure all residents join in. I would like to give a very special thanks to the unit manager and her team for all of the support and care they give to my grandmother, I couldn’t be happier with the service they provide.
18 March 2024
All the staff are very patient and caring and there’s a lovely atmosphere when you visit. The staff are always arranging activities for the residents to stimulate them and stop them getting bored. When I leave I always feel my loved one is in safe hands and will be well looked after.