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Winscombe Hill, Winscombe, BS25 1DH
View Full Details of Winscombe HallLatest Reviews for Winscombe Hall
21 October 2025
The Care my mum is receiving is excellent. Communication compassion and physical health care needs and knowledge is second to none. staff always have plenty of time for my mum. the environment is clean, smells fresh and lovely. The Staff don't appear stressed or unhappy they love their job and nothing is too much trouble. this is the best place I have seen in a long time and I work in health care myself. The Chefs cook amazing Meals and my mum is fussy, they will cater for any dietary requirements. The Registered Nurses are excellent as is the Home Manager. they always can answer my queries however small and are very supportive to me as well. I couldn't fault Winscombe Hall in any shape or form. My Mum really feels at home and loves it. Thank you to you all.
21 October 2025
After two falls in lounge and going into hospital, they found he had cellulitis: it was 4 days the Dr said I'll come back in 4 days. - I'm not qualified, but I could see a line around his arm, so they left him in bed. I was quite annoyed so they called an ambulance, kept in hospital for 2 days. When I asked if they could raise his arm, the nurse in the care home picked a cushion from the floor and placed it under his arm. She didn't see the wound around the elbow that was weeping, "Oooh" she said, "I didn't see that". I had to ask for a dressing - no one was in the room at the time.
15 September 2025
My husband was in Winscombe Hall for 4 weeks before he passed away. I was impressed by the care provided for him during his stay, and the caring staff who maintained his dignity to the end of his life.
22 August 2025
I was very impressed with the summer BBQ and recent singing - the staff were so enthusiastic and warm and friendly.
22 August 2025
We are very happy with the care our father is receiving. Our only complaint would be the food, as this is very poor. The staff are very kind and friendly, and the care of our Dad is high. He also has a lovely room overlooking the gardens.
22 August 2025
My mum has been here for a month now and every time we visit her I find the staff and residents very friendly and welcoming.
22 August 2025
Very pleasant and caring home for mum.
21 August 2025
Facilities are in an old building, but excellent use of all the building.The staff are friendly and professional, backed up by management who are always available.
15 April 2025
Mum is very happy at Winscombe Hall. The relief at finding somewhere that welcomes and cares for her, that is so clean, comfortable and relaxed is massive. The surroundings of the house, on the hill overlooking the countryside where she was brought up as a child, are perfect. The staff are always smiling and happy, and very communicative with me.
10 April 2025
My sister & I are extremely happy with the care my stepmother is receiving. We are relaxed in the knowledge that she is well looked after.
03 October 2024
My wife and I have known this lady for over 50 years. She was always very talkative but since she has developed Alzheimer's her personality has changed. She seems to be well cared for at Winscombe Hall and the staff that we have met are very helpful. She is always clean and her room is tidy. The only negative comment is that her room is at the lack of the house with a view of a brick wall. Winscombe Hall is an old property with interesting features, it's a shame that it is so far away making it difficult for visitors.
17 July 2024
My mother was accepted to Winscombe Hall in February 2024. It turned out to be perfect for her with her developing needs. The staff and manager were very attentive and patient, and all seemed to like Mum. She didn't partake in any of the social activities on offer, being bedbound - so there is a lot more on offer than Mum could use. When she passed away, the staff were with her, comforted her, and was communicative with me, for which I was very grateful.
10 April 2024
The care shown to my father in his last few days by everyone from cleaners, laundry, care, nursing and home manager was exemplary and we can't thank them enough for making his last few days such caring ones. This caring attitude from every member of staff was a great comfort to my mum and the rest of the family. A huge thank you from us all.
28 March 2024
My nana was a resident at Winscombe Hall. Throughout her time there, she had laughter, love and kindness given to her by so many of the staff. It became apparent in her final days that she was adored and loved by them and certain individuals, and telling stories of their time with Nana, gave us warmth and comfort. The support from management, nursing staff and carers for us as a family towards the end was incredible. They took time to really talk us through everything, and they were so thorough. They made sure the family were fed and watered. I cannot thank you all enough! Thank you so much for looking after my nana.
28 March 2024
Mum initially came to Winscombe Hall for respite from the hospital and ended up staying for six months before she sadly passed away. The care and compassion shown towards Mum and us during this difficult time was outstanding. It was so lovely how much love Mum had for all of the staff; she was very fond of them, and them of her. It was truly lovely to see, and I will hold this close to my heart and be forever grateful. Thank you.
28 February 2024
Very well maintained, friendly staff who care for the residents, good facilities, enthusiastic events manager. Rapid response to addressing medical issues and sympathetic with family members.
27 February 2024
My wife has been a resident at Winscombe Hall since mid-September, apart from three weeks in hospital with AF, she suffered from Alzheimer's. The attitude of the staff towards their residents can only be described as exemplary. They are all caring and compassionate and show a great deal of love in their work.
20 November 2023
The Manager and her team looked after our mum in her final few weeks. We are so grateful to them for the kind, diligent and professional care they gave her, making sure her last days were as comfortable as possible, which is everything we could have wished for. We are particularly grateful for the excellent updates we received, both in person and on the phone, whenever there was a change in mum’s condition. Thank you to everyone for making our mum’s passing as gentle as possible.
07 September 2023
My wife has just completed her first month in Winscombe Hall and she has settled well and the care is good. She needs 24-hour care and there is a good understanding of her needs.
24 May 2023
The nursing staff and care staff showed great kindness to my mother whilst she stayed at Winscombe Hall for respite after a fall. They even arranged and accompanied my mother to hospital for a check-up on one occasion when I was not available. They were encouraging in a firm but very kind way to get my mother walking again and she made great progress in that respect. I did feel that on a couple of occasions, there were times when they were clearly short-staffed (like all care establishments regrettably right now) and this did reflect in the attention Mum was getting. However, this is not a criticism of the staff's attitude as they did their utmost to ensure Mum was as well looked after as possible. I would also add that the communication from nursing and care staff to myself was brilliant and they were extremely supportive and encouraging to the family in our attempt to get mum back to independent living. I would recommend Winscombe Hall for care for a loved one.
Latest Reviews for Winscombe Hall
21 October 2025
The Care my mum is receiving is excellent. Communication compassion and physical health care needs and knowledge is second to none. staff always have plenty of time for my mum. the environment is clean, smells fresh and lovely. The Staff don't appear stressed or unhappy they love their job and nothing is too much trouble. this is the best place I have seen in a long time and I work in health care myself. The Chefs cook amazing Meals and my mum is fussy, they will cater for any dietary requirements. The Registered Nurses are excellent as is the Home Manager. they always can answer my queries however small and are very supportive to me as well. I couldn't fault Winscombe Hall in any shape or form. My Mum really feels at home and loves it. Thank you to you all.
21 October 2025
After two falls in lounge and going into hospital, they found he had cellulitis: it was 4 days the Dr said I'll come back in 4 days. - I'm not qualified, but I could see a line around his arm, so they left him in bed. I was quite annoyed so they called an ambulance, kept in hospital for 2 days. When I asked if they could raise his arm, the nurse in the care home picked a cushion from the floor and placed it under his arm. She didn't see the wound around the elbow that was weeping, "Oooh" she said, "I didn't see that". I had to ask for a dressing - no one was in the room at the time.
15 September 2025
My husband was in Winscombe Hall for 4 weeks before he passed away. I was impressed by the care provided for him during his stay, and the caring staff who maintained his dignity to the end of his life.
22 August 2025
I was very impressed with the summer BBQ and recent singing - the staff were so enthusiastic and warm and friendly.
22 August 2025
We are very happy with the care our father is receiving. Our only complaint would be the food, as this is very poor. The staff are very kind and friendly, and the care of our Dad is high. He also has a lovely room overlooking the gardens.
22 August 2025
My mum has been here for a month now and every time we visit her I find the staff and residents very friendly and welcoming.
22 August 2025
Very pleasant and caring home for mum.
21 August 2025
Facilities are in an old building, but excellent use of all the building.The staff are friendly and professional, backed up by management who are always available.
15 April 2025
Mum is very happy at Winscombe Hall. The relief at finding somewhere that welcomes and cares for her, that is so clean, comfortable and relaxed is massive. The surroundings of the house, on the hill overlooking the countryside where she was brought up as a child, are perfect. The staff are always smiling and happy, and very communicative with me.
10 April 2025
My sister & I are extremely happy with the care my stepmother is receiving. We are relaxed in the knowledge that she is well looked after.
03 October 2024
My wife and I have known this lady for over 50 years. She was always very talkative but since she has developed Alzheimer's her personality has changed. She seems to be well cared for at Winscombe Hall and the staff that we have met are very helpful. She is always clean and her room is tidy. The only negative comment is that her room is at the lack of the house with a view of a brick wall. Winscombe Hall is an old property with interesting features, it's a shame that it is so far away making it difficult for visitors.
17 July 2024
My mother was accepted to Winscombe Hall in February 2024. It turned out to be perfect for her with her developing needs. The staff and manager were very attentive and patient, and all seemed to like Mum. She didn't partake in any of the social activities on offer, being bedbound - so there is a lot more on offer than Mum could use. When she passed away, the staff were with her, comforted her, and was communicative with me, for which I was very grateful.
10 April 2024
The care shown to my father in his last few days by everyone from cleaners, laundry, care, nursing and home manager was exemplary and we can't thank them enough for making his last few days such caring ones. This caring attitude from every member of staff was a great comfort to my mum and the rest of the family. A huge thank you from us all.
28 March 2024
My nana was a resident at Winscombe Hall. Throughout her time there, she had laughter, love and kindness given to her by so many of the staff. It became apparent in her final days that she was adored and loved by them and certain individuals, and telling stories of their time with Nana, gave us warmth and comfort. The support from management, nursing staff and carers for us as a family towards the end was incredible. They took time to really talk us through everything, and they were so thorough. They made sure the family were fed and watered. I cannot thank you all enough! Thank you so much for looking after my nana.
28 March 2024
Mum initially came to Winscombe Hall for respite from the hospital and ended up staying for six months before she sadly passed away. The care and compassion shown towards Mum and us during this difficult time was outstanding. It was so lovely how much love Mum had for all of the staff; she was very fond of them, and them of her. It was truly lovely to see, and I will hold this close to my heart and be forever grateful. Thank you.
28 February 2024
Very well maintained, friendly staff who care for the residents, good facilities, enthusiastic events manager. Rapid response to addressing medical issues and sympathetic with family members.
27 February 2024
My wife has been a resident at Winscombe Hall since mid-September, apart from three weeks in hospital with AF, she suffered from Alzheimer's. The attitude of the staff towards their residents can only be described as exemplary. They are all caring and compassionate and show a great deal of love in their work.
20 November 2023
The Manager and her team looked after our mum in her final few weeks. We are so grateful to them for the kind, diligent and professional care they gave her, making sure her last days were as comfortable as possible, which is everything we could have wished for. We are particularly grateful for the excellent updates we received, both in person and on the phone, whenever there was a change in mum’s condition. Thank you to everyone for making our mum’s passing as gentle as possible.
07 September 2023
My wife has just completed her first month in Winscombe Hall and she has settled well and the care is good. She needs 24-hour care and there is a good understanding of her needs.
24 May 2023
The nursing staff and care staff showed great kindness to my mother whilst she stayed at Winscombe Hall for respite after a fall. They even arranged and accompanied my mother to hospital for a check-up on one occasion when I was not available. They were encouraging in a firm but very kind way to get my mother walking again and she made great progress in that respect. I did feel that on a couple of occasions, there were times when they were clearly short-staffed (like all care establishments regrettably right now) and this did reflect in the attention Mum was getting. However, this is not a criticism of the staff's attitude as they did their utmost to ensure Mum was as well looked after as possible. I would also add that the communication from nursing and care staff to myself was brilliant and they were extremely supportive and encouraging to the family in our attempt to get mum back to independent living. I would recommend Winscombe Hall for care for a loved one.