Submit a Review for Cedar Grange Residential and Nursing Home
Cross Lane, Lanstephan, Launceston, PL15 8FB
View Full Details of Cedar Grange Residential and Nursing HomeLatest Reviews for Cedar Grange Residential and Nursing Home
13 August 2025
On arrival I was greeted at reception and went downstairs all staff I saw smiled and friendly mum was sat in lounge/tv area - she was sleeping. Staff came up to me welcoming, got me a chair. Mum was really cosy with a blanket, clean, washed and fresh. Her room was clean and fresh. It is lovely to see how the home has improved over the last 12 months, friendly staff, who care and she is always looking clean, hair washed etc. Sadly she can't join in with activities so much these days but lovely to see and read that so much is going on. Thank you.
01 August 2025
My mother was admitted to Cedar Grange following a severe stroke and required nursing care, a Level 5 IDDSI diet, and full mobility and personal care support. We encountered ongoing issues with her dietary and continence needs. Meals were often unsuitable for her swallowing difficulties, creating safety risks. Personal care was strictly scheduled, so she sometimes waited an unacceptably long time for assistance, leaving her uncomfortable, distressed, and anxious. Over time, she lost confidence that staff would respond promptly when she needed help. Two safeguarding concerns were raised - one by us and one by visiting professionals. We also observed low staff morale and a lack of visible leadership. When concerns were raised, responses felt defensive rather than collaborative. We moved Mum to a different home, where she now receives more appropriate, attentive, and compassionate care.
17 June 2025
Elderly Uncle has settled well. Home very clean. Staff are helpful and caring. He is well cared for. Food very good. Nothing is too much trouble for the staff.
28 May 2025
All staff have a very friendly approach when visiting. Mum is treated with care, kindness and consideration in a secure safe environment, with professional staff.
28 May 2025
The level of care given to my Mum is amazing. I cannot express enough what an excellent home Cedar Grange is every member of the staff team are brilliant and patient/ So good with activities to keep my mum and other residents stimulated and kept up to date with various events like I.e. the VE Day celebration party, or the memorabilia put on display, also the beach area with paddling pool, when pets come in, the vicar to take a little service. The food and cleanliness is very good. The attention to detail is second to none.
16 May 2025
My mother is treated very well, the staff are very caring and treat her with the dignity and respect she deserves in her late nineties. Mum is very particular regarding her food, they always ensure she is given choices and do their best to ensure she eats well, she has even put on a small amount of weight. Mum is very happy with the way she is treated and always says how caring the staff are and how happy she is at Cedar Grange. Mum does not mix much with the other residents so I cannot comment on the activities but know that the staff try and encourage social activities.
16 May 2025
I have no complaints at all mum has been cared for beautifully with dignity and also with love and fun too They have kept her active and safe. They provide lovely home cooked meals that she enjoys (and she's fussy!). They are also incredibly welcoming and helpful to myself and my stepfather helping up with the situation and finding time for us too Nothing is too much trouble. Her rooms lovely and kept very clean - as is mum! We are very happy indeed with the service, especially coming from another home - couldn't be more different an experience
08 April 2025
We had a varied experience, at times we were very disappointed with care provided, lack of dignity and care. Numerous times we had to ask for assistance to support our loved one with basic care. Some staff were excellent and other staff were below what we expected. Support from registered nurses was sporadic and at end of life care was very frustrating and upsetting. Night care staff were excellent, caring and spent time with out loved one and family.
31 March 2025
My husband has been in hospital for 23 days and did lost weight. He did gain weight and looks much better feels calm and happy. I hope he will be much better later on. I visit him often. I'm very happy with staff and one member of staff knows my husband from before and he recognised her here.
27 January 2025
My uncle has now been residing at Cedar Grange Residential and Nursing Home for some time, and although I'm not able to visit as much as I'd like, he is happy and has made some lovely connections with the other residents. He is a cheeky chap, and enjoys having a laugh and joke with the staff, when he first went into the home it was a difficult transition, however with the care and patience he has been shown he has completely changed and is much more relaxed and content. His room is lovely, and he enjoys the food. The manager has done wonders for the home.
19 September 2024
My wife had a respite break at Cedar Grange, and as far as I can tell she had an enjoyable time. But due to her frontal lobe dementia that has a severe effect on her speech we can't get a complete picture of her stay, but I can say on my visit it was a lovely place in a beautiful setting with wonderful staff, and would recommend it to anyone looking for care for their loved ones.
22 July 2024
My Stepmother is treated with great care. Her dignity is always well respected and her medical care, when required, is excellent. I have nothing but praise for all the staff involved in her care. I always feel welcomed by all the staff when visiting, and any questions I have are happily answered.
22 July 2024
Cedar Grange has a very welcoming and homely feel when you walk in. The staff are amazing, good is very good. I can leave my daughter and know she is in safe hands.
01 July 2024
My sister has settled in well after initial hesitation. Staff are professional, kind and friendly and ensure her comfort and well-being. Always a warm welcome when I visit. Thank you all.
15 May 2024
Dad is getting the right care from all the staff, but some of his clothes are not there. I got him some new socks but there not in his cupboard. We keep an eye on it all.
22 March 2024
I have had no queries with Cedar Grange since we became acquainted with it. The service provided covers all needs.
28 February 2024
My brother has been with Cedar Grange for the last 3 weeks. My initial thoughts and response are wow. They have welcomed him with open arms and are looking after him so well. My brother is showered daily. He says the food is good and the staff are 'cheeky' with him. He loves this type of human. When I collected him early one day last week to take him to hospital they had packed a bag of spare clothes and a picnic! Communication from Cedar Grange from the start has been excellent. The manager and nurses have been brilliant. All staff friendly.
03 November 2023
Cedar Grange is a very well-managed care home. My mum was made very welcome and settled in within a few days. The staff are all very kind and happy to help and sort out any concerns very promptly. The home is very clean and welcoming on arrival.
24 October 2023
I feel the staff and management have gone above and beyond to try and accommodate a very difficult customer and I cannot find any fault whatsoever and I truly appreciate what they are trying to do for him.
03 April 2023
Although Mum has only been at Cedar Grange Care Home for less than two weeks, she seems to have settled in quicker than I could ever have imagined. From my initial contact with the home, Mum's transition from her own home to a care home was made so much easier by the wonderful staff, they are friendly, professional, reassuring and welcoming. In Mum's words, "the home is spotlessly clean, food is lovely and the staff are superb". I can see Mum is much happier as she smiles much more.
Latest Reviews for Cedar Grange Residential and Nursing Home
13 August 2025
On arrival I was greeted at reception and went downstairs all staff I saw smiled and friendly mum was sat in lounge/tv area - she was sleeping. Staff came up to me welcoming, got me a chair. Mum was really cosy with a blanket, clean, washed and fresh. Her room was clean and fresh. It is lovely to see how the home has improved over the last 12 months, friendly staff, who care and she is always looking clean, hair washed etc. Sadly she can't join in with activities so much these days but lovely to see and read that so much is going on. Thank you.
01 August 2025
My mother was admitted to Cedar Grange following a severe stroke and required nursing care, a Level 5 IDDSI diet, and full mobility and personal care support. We encountered ongoing issues with her dietary and continence needs. Meals were often unsuitable for her swallowing difficulties, creating safety risks. Personal care was strictly scheduled, so she sometimes waited an unacceptably long time for assistance, leaving her uncomfortable, distressed, and anxious. Over time, she lost confidence that staff would respond promptly when she needed help. Two safeguarding concerns were raised - one by us and one by visiting professionals. We also observed low staff morale and a lack of visible leadership. When concerns were raised, responses felt defensive rather than collaborative. We moved Mum to a different home, where she now receives more appropriate, attentive, and compassionate care.
17 June 2025
Elderly Uncle has settled well. Home very clean. Staff are helpful and caring. He is well cared for. Food very good. Nothing is too much trouble for the staff.
28 May 2025
All staff have a very friendly approach when visiting. Mum is treated with care, kindness and consideration in a secure safe environment, with professional staff.
28 May 2025
The level of care given to my Mum is amazing. I cannot express enough what an excellent home Cedar Grange is every member of the staff team are brilliant and patient/ So good with activities to keep my mum and other residents stimulated and kept up to date with various events like I.e. the VE Day celebration party, or the memorabilia put on display, also the beach area with paddling pool, when pets come in, the vicar to take a little service. The food and cleanliness is very good. The attention to detail is second to none.
16 May 2025
My mother is treated very well, the staff are very caring and treat her with the dignity and respect she deserves in her late nineties. Mum is very particular regarding her food, they always ensure she is given choices and do their best to ensure she eats well, she has even put on a small amount of weight. Mum is very happy with the way she is treated and always says how caring the staff are and how happy she is at Cedar Grange. Mum does not mix much with the other residents so I cannot comment on the activities but know that the staff try and encourage social activities.
16 May 2025
I have no complaints at all mum has been cared for beautifully with dignity and also with love and fun too They have kept her active and safe. They provide lovely home cooked meals that she enjoys (and she's fussy!). They are also incredibly welcoming and helpful to myself and my stepfather helping up with the situation and finding time for us too Nothing is too much trouble. Her rooms lovely and kept very clean - as is mum! We are very happy indeed with the service, especially coming from another home - couldn't be more different an experience
08 April 2025
We had a varied experience, at times we were very disappointed with care provided, lack of dignity and care. Numerous times we had to ask for assistance to support our loved one with basic care. Some staff were excellent and other staff were below what we expected. Support from registered nurses was sporadic and at end of life care was very frustrating and upsetting. Night care staff were excellent, caring and spent time with out loved one and family.
31 March 2025
My husband has been in hospital for 23 days and did lost weight. He did gain weight and looks much better feels calm and happy. I hope he will be much better later on. I visit him often. I'm very happy with staff and one member of staff knows my husband from before and he recognised her here.
27 January 2025
My uncle has now been residing at Cedar Grange Residential and Nursing Home for some time, and although I'm not able to visit as much as I'd like, he is happy and has made some lovely connections with the other residents. He is a cheeky chap, and enjoys having a laugh and joke with the staff, when he first went into the home it was a difficult transition, however with the care and patience he has been shown he has completely changed and is much more relaxed and content. His room is lovely, and he enjoys the food. The manager has done wonders for the home.
19 September 2024
My wife had a respite break at Cedar Grange, and as far as I can tell she had an enjoyable time. But due to her frontal lobe dementia that has a severe effect on her speech we can't get a complete picture of her stay, but I can say on my visit it was a lovely place in a beautiful setting with wonderful staff, and would recommend it to anyone looking for care for their loved ones.
22 July 2024
My Stepmother is treated with great care. Her dignity is always well respected and her medical care, when required, is excellent. I have nothing but praise for all the staff involved in her care. I always feel welcomed by all the staff when visiting, and any questions I have are happily answered.
22 July 2024
Cedar Grange has a very welcoming and homely feel when you walk in. The staff are amazing, good is very good. I can leave my daughter and know she is in safe hands.
01 July 2024
My sister has settled in well after initial hesitation. Staff are professional, kind and friendly and ensure her comfort and well-being. Always a warm welcome when I visit. Thank you all.
15 May 2024
Dad is getting the right care from all the staff, but some of his clothes are not there. I got him some new socks but there not in his cupboard. We keep an eye on it all.
22 March 2024
I have had no queries with Cedar Grange since we became acquainted with it. The service provided covers all needs.
28 February 2024
My brother has been with Cedar Grange for the last 3 weeks. My initial thoughts and response are wow. They have welcomed him with open arms and are looking after him so well. My brother is showered daily. He says the food is good and the staff are 'cheeky' with him. He loves this type of human. When I collected him early one day last week to take him to hospital they had packed a bag of spare clothes and a picnic! Communication from Cedar Grange from the start has been excellent. The manager and nurses have been brilliant. All staff friendly.
03 November 2023
Cedar Grange is a very well-managed care home. My mum was made very welcome and settled in within a few days. The staff are all very kind and happy to help and sort out any concerns very promptly. The home is very clean and welcoming on arrival.
24 October 2023
I feel the staff and management have gone above and beyond to try and accommodate a very difficult customer and I cannot find any fault whatsoever and I truly appreciate what they are trying to do for him.
03 April 2023
Although Mum has only been at Cedar Grange Care Home for less than two weeks, she seems to have settled in quicker than I could ever have imagined. From my initial contact with the home, Mum's transition from her own home to a care home was made so much easier by the wonderful staff, they are friendly, professional, reassuring and welcoming. In Mum's words, "the home is spotlessly clean, food is lovely and the staff are superb". I can see Mum is much happier as she smiles much more.