Cedar Grange Residential and Nursing Home

Cross Lane, Lanstephan, Launceston PL15 8FB
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9.5 60 Reviews
  • Cedar Grange Residential and Nursing Home, Launceston
With stunning views overlooking Launceston market town and the surrounding countryside, Cedar Grange is a beautiful care home in a picturesque location.

As well as providing residential, nursing and dementia care, the team provides respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves, with the peace of mind of knowing their loved one is being cared for.

The bedrooms are spacious and have walk-in wet room showers, with the ground floor rooms having private garden access.

There are wonderful spaces to enjoy activities and relax with loved ones, who are welcome at any time. There’s a café area, overlooking the gardens, welcoming lounges and sunrooms with wall to ceiling windows, which are beautiful spaces to enjoy the surrounding views and spend quality time with visitors.

A hairdresser also visits twice a week for appointments in the home’s salon, as well as offering nail treatments for those who fancy a spot a pampering.

There are so many enriching activities to enjoy, including animal therapy visits, with everything from therapy dogs to donkeys, as well as live entertainment, with singers, dancers and musicians, and arts and crafts.

The gardens are beautiful and feature wheelchair friendly pathways and raised planters, so residents in wheelchairs can also enjoy growing their own produce for the chef to use in the kitchen, giving them such a sense of purpose and achievement.

In the dining rooms residents enjoy delicious home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays, as well as home baking every day for afternoon tea.

Close to the town centre, the residents can enjoy trips out into the community, keeping those local connections alive. And situated a short five-minute drive from the A30, Cedar Grange has excellent transport links and plenty of parking.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1641
  • Self-Funded Nursing Care: from £2166
  • RESPITE Self-Funded Residential Care: from £1638

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1641 and for nursing care £2166, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Cedar Grange Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Andrea Bacon (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Provide care 24 hours a day - 7 days a week and if wanting to visit a family member outside of normal hours, this can be arranged with the homes manager, Cedar Grange do not restrict visits to certain hours of the day, want this to be their home.

Cedar Grange Residential and Nursing Home Reviews (60)

Total of 60, showing 1-20
9.5

Cedar Grange Residential and Nursing Home has a Review Score of 9.5 (9.518) out of 10, based on 19 reviews in the last 2 years. Over all time Cedar Grange Residential and Nursing Home has 60 reviews.

Overall Experience

  • 37
  • 18
  • 2
  • 3
  • 0

Date Published

60
9
11
19
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Review from Sarah P (Daughter of Resident) published on 13 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival I was greeted at reception and went downstairs all staff I saw smiled and friendly mum was sat in lounge/tv area - she was sleeping. Staff came up to me welcoming, got me a chair. Mum was really cosy with a blanket, clean, washed and fresh. Her room was clean and fresh. It is lovely to see
how the home has improved over the last 12 months, friendly staff, who care and she is always looking clean, hair washed etc. Sadly she can't join in with activities so much these days but lovely to see and read that so much is going on. Thank you.

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Review from S C (Daughter of Resident) published on 1 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother was admitted to Cedar Grange following a severe stroke and required nursing care, a Level 5 IDDSI diet, and full mobility and personal care support. We encountered ongoing issues with her dietary and continence needs. Meals were often unsuitable for her swallowing difficulties, creating safety
risks. Personal care was strictly scheduled, so she sometimes waited an unacceptably long time for assistance, leaving her uncomfortable, distressed, and anxious. Over time, she lost confidence that staff would respond promptly when she needed help.
Two safeguarding concerns were raised - one by us and one by visiting professionals. We also observed low staff morale and a lack of visible leadership. When concerns were raised, responses felt defensive rather than collaborative.
We moved Mum to a different home, where she now receives more appropriate, attentive, and compassionate care.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Grange Residential and Nursing Home

We are truly sorry to hear that you do not feel your mother's time at Cedar Grange met the standards of care and dignity we are so proud to provide at our home. Your concerns raised continue to be investigated by our home and regional management team who will be in touch with you shortly.

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Review from M B (Niece of Resident) published on 17 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Elderly Uncle has settled well. Home very clean.
Staff are helpful and caring.
He is well cared for. Food very good.
Nothing is too much trouble for the staff.

Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Grange Residential and Nursing Home

Thank you for your lovely feedback. We're so pleased to hear your uncle has settled in well and that you're happy with the care, cleanliness, and food. Our team truly appreciates your kind words-it means a lot to us.

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Review from Tracy H (Daughter of Resident) published on 28 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have a very friendly approach when visiting. Mum is treated with care, kindness and consideration in a secure safe environment, with professional staff.

Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Grange Residential and Nursing Home

Thank you for your kind words. We're so pleased to hear your mum feels safe and well cared for. Our team truly values creating a warm, professional environment, and your feedback means a lot.

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Review from R H (Daughter of Resident) published on 28 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care given to my Mum is amazing. I cannot express enough what an excellent home Cedar Grange is every member of the staff team are brilliant and patient/ So good with activities to keep my mum and other residents stimulated and kept up to date with various events like I.e. the VE Day celebration
party, or the memorabilia put on display, also the beach area with paddling pool, when pets come in, the vicar to take a little service. The food and cleanliness is very good. The attention to detail is second to none.

Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Grange Residential and Nursing Home

Thank you for your wonderful feedback. We're so pleased to hear how happy you are with the care your mum receives at Cedar Grange. It means a lot to know our activities, events, and attention to detail are making a positive difference. Your kind words about our team's dedication and patience truly mean the world to us.

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Review from J F (Daughter of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is treated very well, the staff are very caring and treat her with the dignity and respect she deserves in her late nineties. Mum is very particular regarding her food, they always ensure she is given choices and do their best to ensure she eats well, she has even put on a small amount of
weight. Mum is very happy with the way she is treated and always says how caring the staff are and how happy she is at Cedar Grange.
Mum does not mix much with the other residents so I cannot comment on the activities but know that the staff try and encourage social activities.

Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Grange Residential and Nursing Home

Thank you for your kind feedback. We're pleased to hear your mother feels well cared for and happy at Cedar Grange. It's a privilege to support her needs with dignity, respect, and personalised care.

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Review from Lucinda M (Daughter of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints at all mum has been cared for beautifully with dignity and also with love and fun too
They have kept her active and safe. They provide lovely home cooked meals that she enjoys (and she's fussy!). They are also incredibly welcoming and helpful to myself and my stepfather helping
up with the situation and finding time for us too
Nothing is too much trouble. Her rooms lovely and kept very clean - as is mum!
We are very happy indeed with the service, especially coming from another home - couldn't be more different an experience

Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Grange Residential and Nursing Home

Thank you so much for your kind words. We're thrilled to hear your mum is happy, well cared for, and enjoying her meals and activities. It's wonderful to know that you and your stepfather feel supported and welcomed too. Your feedback is very important to us, and we're so glad we could make such a positive difference.

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Review from Angela D (Daughter-in-law of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

We had a varied experience, at times we were very disappointed with care provided, lack of dignity and care. Numerous times we had to ask for assistance to support our loved one with basic care. Some staff were excellent and other staff were below what we expected.
Support from registered nurses was
sporadic and at end of life care was very frustrating and upsetting. Night care staff were excellent, caring and spent time with out loved one and family.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for taking the time to share your feedback. We are saddened to read your comments as we pride ourselves on providing excellent standards of care and regret that you feel this was not consistently the case. We were not made aware of any concerns during your time with us, and would really appreciate the opportunity to have a conversation to better understand your experience. Your feedback is invaluable in helping us improve, and we want to ensure every individual and family receives consistently high standards of care and support at all times.

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Review from Malinka B (Wife of Resident) published on 31 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in hospital for 23 days and did lost weight. He did gain weight and looks much better feels calm and happy. I hope he will be much better later on. I visit him often. I'm very happy with staff and one member of staff knows my husband from before and he recognised her here.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for sharing your experience. It's heartening to hear that your husband is feeling calm and happy after moving into Cedar Grange. The familiar connection with the staff member must have brought him a great sense of comfort. Thank you for your kind words.

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Review from Jessie R (Great-Niece of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has now been residing at Cedar Grange Residential and Nursing Home for some time, and although I'm not able to visit as much as I'd like, he is happy and has made some lovely connections with the other residents. He is a cheeky chap, and enjoys having a laugh and joke with the staff, when he
first went into the home it was a difficult transition, however with the care and patience he has been shown he has completely changed and is much more relaxed and content. His room is lovely, and he enjoys the food. The manager has done wonders for the home.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your thoughtful and kind review for our team at Cedar Grange. We're so glad to hear that your uncle has settled in and found joy in his new home, with the support of our team and fellow residents. It's wonderful to know that he's feeling more relaxed and content. We'll be sure to pass along your kind words to the manager and everyone who helps make Cedar Grange such a special place. Thank you for entrusting us with your uncle's care.

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Review from M F (Husband of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had a respite break at Cedar Grange, and as far as I can tell she had an enjoyable time. But due to her frontal lobe dementia that has a severe effect on her speech we can't get a complete picture of her stay, but I can say on my visit it was a lovely place in a beautiful setting with wonderful
staff, and would recommend it to anyone looking for care for their loved ones.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your thoughtful feedback and recommendation. We're glad to hear that your wife enjoyed her stay at Cedar Grange, and we appreciate your kind words about the setting and staff. It means a lot to us that you would recommend our care to others and we welcome you to contact us again if you need anything at all.

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Review from A P (Stepdaughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Stepmother is treated with great care. Her dignity is always well respected and her medical care, when required, is excellent.
I have nothing but praise for all the staff involved in her care. I always feel welcomed by all the staff when visiting, and any questions I have are happily answered.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for taking the time to leave such a wonderful review for Cedar Grange. The team will be delighted to hear how happy you are with your stepmother's care and touched to hear how supported and welcomed you feel as a relative.

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Review from S S (Mother of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Grange has a very welcoming and homely feel when you walk in. The staff are amazing, good is very good. I can leave my daughter and know she is in safe hands.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your wonderful review of Cedar Grange. The team will be delighted to read your kind words, especially how reassured you feel knowing your daughter is in safe hands.

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Review from H T (Sister of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has settled in well after initial hesitation. Staff are professional, kind and friendly and ensure her comfort and well-being. Always a warm welcome when I visit. Thank you all.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your review of Cedar Grange, the team will be delighted to read your kind words and welcome you at any time.

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Review from P H (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is getting the right care from all the staff, but some of his clothes are not there. I got him some new socks but there not in his cupboard. We keep an eye on it all.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your high-scoring review for Cedar Grange - we are delighted you have very recently chosen to join the home as a volunteer which is wonderful news. We are pleased to have very recently purchased a new tagging system for residents' clothing and belongings, which has been extremely effective in two of our sister homes, which we are in the process of rolling out across Cedar Grange.

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Review from C G (Wife of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had no queries with Cedar Grange since we became acquainted with it. The service provided covers all needs.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your review for Cedar Grange, the team will be very proud to see your scores.

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Review from Maria M (Sister of Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been with Cedar Grange for the last 3 weeks. My initial thoughts and response are wow. They have welcomed him with open arms and are looking after him so well.
My brother is showered daily. He says the food is good and the staff are 'cheeky' with him. He loves this type of human. When
I collected him early one day last week to take him to hospital they had packed a bag of spare clothes and a picnic!
Communication from Cedar Grange from the start has been excellent. The manager and nurses have been brilliant. All staff friendly.

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Review from P R (Daughter of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cedar Grange is a very well-managed care home. My mum was made very welcome and settled in within a few days. The staff are all very kind and happy to help and sort out any concerns very promptly. The home is very clean and welcoming on arrival.

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Review from Stanley B (Friend of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel the staff and management have gone above and beyond to try and accommodate a very difficult customer and I cannot find any fault whatsoever and I truly appreciate what they are trying to do for him.

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Review from Beverley P (Daughter of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum has only been at Cedar Grange Care Home for less than two weeks, she seems to have settled in quicker than I could ever have imagined. From my initial contact with the home, Mum's transition from her own home to a care home was made so much easier by the wonderful staff, they are friendly,
professional, reassuring and welcoming. In Mum's words, "the home is spotlessly clean, food is lovely and the staff are superb". I can see Mum is much happier as she smiles much more.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Grange Residential and Nursing Home

Thank you so much for your review and kind words for our team, it is so appreciated. It's wonderful to hear how well Mum is settling in with us and how happy she is. Best wishes, Fae.

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Current Review Score: 9.5 (9.518)

Overview of Review Score

The Review Score of 9.5 (9.518) out of 10 for Cedar Grange Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.518 for Cedar Grange Residential and Nursing Home is calculated as follows: ( (149 Excellents x 5) + (57 Goods x 4) + (5 Satisfactorys x 3) + (11 Poors x 2) + (2 Very Poors x 1) ) ÷ 224 Ratings = 4.518

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Grange Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (2)

No image found

Shakira Paterson

Job Title: Administrator

Joined: 2018

Home Administrator

Andrea

Andrea Bacon

Job Title: Home Manager

Joined: 2023

Formerly a director of care for a group of 28 homes in Somerset, Andrea moved to Cornwall with her husband and couldn’t be happier with her new position at Cedar Grange.


"Seeing the residents' smiles and happiness genuinely makes my day.


“Enriching lives is what Sanctuary Care is all about and offering a vibrant activities programme is at the heart of what we do.


"We’ve invited two of our local schools to come in, a PAT dog makes regular visits and a residents’ gardening club has been started.


“We’re part of the Launceston community. Many of our staff live there, most of our residents come from the area and we value as much local interaction as possible."

Frequently Asked Questions about Cedar Grange Residential and Nursing Home

What types of Care is Cedar Grange Residential and Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cedar Grange Residential and Nursing Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Cedar Grange Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cedar Grange Residential and Nursing Home to the centre of Launceston?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedar Grange Residential and Nursing Home to verify any information. View our terms and conditions. Cedar Grange Residential and Nursing Home has an Enhanced Service - more info.