Cedar Grange Residential and Nursing Home

Cross Lane, Lanstephan, Launceston PL15 8FB
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9.5 60 Reviews
  • Cedar Grange Residential and Nursing Home, Launceston
With stunning views overlooking Launceston market town and the surrounding countryside, Cedar Grange is a beautiful care home in a picturesque location.

As well as providing residential, nursing and dementia care, the team provides respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves, with the peace of mind of knowing their loved one is being cared for.

The bedrooms are spacious and have walk-in wet room showers, with the ground floor rooms having private garden access.

There are wonderful spaces to enjoy activities and relax with loved ones, who are welcome at any time. There’s a café area, overlooking the gardens, welcoming lounges and sunrooms with wall to ceiling windows, which are beautiful spaces to enjoy the surrounding views and spend quality time with visitors.

A hairdresser also visits twice a week for appointments in the home’s salon, as well as offering nail treatments for those who fancy a spot a pampering.

There are so many enriching activities to enjoy, including animal therapy visits, with everything from therapy dogs to donkeys, as well as live entertainment, with singers, dancers and musicians, and arts and crafts.

The gardens are beautiful and feature wheelchair friendly pathways and raised planters, so residents in wheelchairs can also enjoy growing their own produce for the chef to use in the kitchen, giving them such a sense of purpose and achievement.

In the dining rooms residents enjoy delicious home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays, as well as home baking every day for afternoon tea.

Close to the town centre, the residents can enjoy trips out into the community, keeping those local connections alive. And situated a short five-minute drive from the A30, Cedar Grange has excellent transport links and plenty of parking.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1641
  • Self-Funded Nursing Care: from £2166
  • RESPITE Self-Funded Residential Care: from £1638

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1641 and for nursing care £2166, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Cedar Grange Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Andrea Bacon (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Provide care 24 hours a day - 7 days a week and if wanting to visit a family member outside of normal hours, this can be arranged with the homes manager, Cedar Grange do not restrict visits to certain hours of the day, want this to be their home.

Cedar Grange Residential and Nursing Home Reviews (60)

Total of 60, showing 41-60
9.5

Cedar Grange Residential and Nursing Home has a Review Score of 9.5 (9.518) out of 10, based on 19 reviews in the last 2 years. Over all time Cedar Grange Residential and Nursing Home has 60 reviews.

Overall Experience

  • 37
  • 18
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  • 0

Date Published

60
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Review from V O (Daughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He kept saying we couldn't have picked a better place for him.
Everyone was so kind and caring and they had him back from hospital for end of life care. They were all brilliant he was there for 10 months. Loved the musical dos and church services.

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Review from Ann G (Respite Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here for two weeks following my hospital discharge after a total hip replacement. The staff were brilliant at helping me regain my mobility and independence ready for going home to live on my own.


The nursing staff looked after my wound and arranged for my usual medication to be reviewed by

my doctor and I am very pleased with their caring support.


I would recommend Cedar Grange to anyone in a similar situation; they are very good at what they do!

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Review from Peter W (Brother of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 82-year-old sister moved from a nearby residential care home to this more specialised nursing home in July 2015. Her Alzheimer condition (diagnosed 6 years ago) has, sadly advanced, particularly in the past 12 months.


The combination of an excellent local GP practice, who take time to understand

the changing needs of my sister and the qualified/trained staff, means that she receives closely monitored medication, care and support.


Each of the 4 units within Cedar Grange is designed to accommodate just 15 residents, mostly with similar conditions. The individual rooms are sufficiently large and bright and can (if desired) accommodate familiar/personal furniture, chairs, pictures and possessions to retain the feeling and association of "home".


What we, as a family, want is for my sister to be well looked after in a safe and caring environment, which can give her the best chance to have the right kind and level of support during her final years.


Cedar Grange gives us the confidence and evidence that this objective is met very successfully. We would have no hesitation in recommending this lovely positioned, quality and caring home.

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Review from A A (Son of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Grange is a very well presented clean and tidy care environment for dad just what we were looking for.
A warm welcome always awaits us as dad doesn't really like going out so a coffee upstairs is always lovely. The staff are warm and genuinely care about residents but also the family who it's
often difficult for.

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Review from Gerald C (Son of Resident) published on 11 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Cedar Grange for some 4 years. I have always found the staff to be extremely helpful and efficient, always treating Mum with dignity and patience. Facilities are modern and still give a homely feel to the place. Mixing with other residents is actively encouraged but staff recognise when
Mum needs peace and quiet.


I feel that Mum is in good hands.

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Review from P M (Son of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

When my mother first entered Cedar Grange three years ago we were very impressed with the way the residents were treated. The individual care given to each person and the little extra things the carers did to make them feel a little bit special and cared for.


Over the past year or so we have noticed

a marked decline in this very important aspect. We are not sure if this is due to the constantly changing staff, which seems to be the norm recently, but both myself and my sister, who living much closer goes more frequently than I, rarely see the same person twice so we do not know the carers any more. Also there never seems to be anyone we can discuss matters with.


Recently when my sister called mother was in a very unclean state and she wasn't too much better when we visited on a planned occasion.


As regards value for money, top rates are being charged which are being increased regularly, therefore we should actually get premium service.


We have heard that some residents have been moved from Miller because of these concerns and may have to look at this option, although change is not good for people with my mother's condition. This aspect seems to be being ignored with all the staff upheavals that seem to be going on, stability is what is needed.

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Review from Geoffrey B (Son of Resident) published on 12 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident of Cedar Grange since it opened in 2008. Cedar Grange is run by Cornwall Care and in it's brief existence has had a chequered history. At times the management has been very poor and the extremely quick turnover of staff has resulted at times in my opinion to be detrimental
to the residents. However in recent times things appear to have settled down, my 92 year old mother seems content and well cared for and currently I have no real concerns. My 88 year old father visits my mother on a daily basis and he too us happy with her current situation. Continuity of staff still appears a problem but my mother has recently moved from one wing to another without it having any adverse effect on her.

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Review from Sue B (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home always looks good and smells good which is not always the case of other homes. Mummy is always dressed properly, hair groomed and never seems messy. She is unable to do anything for herself. She responds well to all the staff, smiling laughing and sometimes gives them a hug. I don't see mummy that
often so she now no longer recognises me. Its comforting though to see her responding to the staff and relatives. The food always looks very good, mummy is given lots of hot drink which she loves though. She does need encouragement to start drinking. When I leave I feel happy that mummy is being well looked after with care and dignity.

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Review from Linda S (Daughter of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find there is a welcoming atmosphere. Residents are cared for and spoken to in a kind and dignified way. They are encouraged to engage in as full a life as is possible. The meals are really good and the premises and cleanliness of a high standard. Every one I meet there really care.

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Review from Y H (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault Cedar Grange. I couldn't ask for more for my mother, everyone at Cedar is of an excellent standard, on all levels.

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Review from Yvonne H (Sister of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is happy and enjoys all the attention given from the staff. He is gaining weight and looks so well, and it is a joy to see him smiling after time alone at his house.

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Review from G P (Son of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my opinion my mother is cared for in a professional and sympathetic way. The staff are always helpful and responsive to any questions about my mothers welfare.

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Review from John B (Brother of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice and friendly place, safe and secure. We are worried about the increasing cost, apparently three price increases in the last twelve months.

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Review from Philip J (Husband of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had received excellent care from all departments and everyone.

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Review from C M (Son of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming home with professional staff at all levels - excellent social skills. Always a significant presence of staff 'on the floor' both carers, nurses and management staff. Modern building reflected in layout, visibility of clients to staff/views over the town and Dartmoor etc.
Spotlessly
clean. Excellent catering and meals. Good communication and meeting for relatives with management at regular intervals. I have always been made welcome when visiting mother. Highly recommended. Ps. excellent induction and training of staff.

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Review from Chris (Niece of Resident) published on 31 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend Cedar Grange as it is a nice, purpose built, homely and friendly place. The rooms with en suite bathrooms are at a very good standard. The staff are very caring and are very good at dealing with dementia which at times is very hard to cope with.

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Review from Julia D (Daughter of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is a resident of Cedar Grange. He has dementia. We have always received good care from all the staff. The staff on his suite are great with him and very understanding as her can be difficult and mildly elusive a times. I can only recommend Cedar Grange and thank everyone there for doing such
a great job.

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Review from E B (Daughter of Resident) published on 29 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with my mothers care. The home have addressed all of my mothers needs to my knowledge and mum seems reasonably happy considering the circumstances of being old.
She has been a resident at Cedar Grange for nearly three years and at times she has not been happy. Most of the staff appear
to go out of their way to be supportive to both my mum and myself for which I am very grateful.

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Review from Gareth R (Son of Resident) published on 1 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home building is very well designed being welcoming with plenty of light and space, finishes that are comfortable for delicately skinned elderly people, comfortably furnished, with external views and internal atmosphere that are stimulating to the residents.
The home is professionally run
but with administrative, nursing and care staff maintaining first and foremost an awareness of the need for providing a good and sympathetic quality of life for the residents. Indeed all the staff have achieved a family feeling for the home.

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Review from Lyn (Daughter of Resident) published on 1 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst most of the staff are kind and caring, they work hard and over long shifts, at times staffing numbers are too low, which is worrying.
The place has a very good layout and it is always clean, and the food provided is good. Communication from management and Senior staff is poor and could be
improved. The quality of agency staff varies hugely in experience and ability, and there seems to scant supervision or guidance from Cedar Grange at the best of times with agency one-on-ones.

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Current Review Score: 9.5 (9.518)

Overview of Review Score

The Review Score of 9.5 (9.518) out of 10 for Cedar Grange Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.518 for Cedar Grange Residential and Nursing Home is calculated as follows: ( (149 Excellents x 5) + (57 Goods x 4) + (5 Satisfactorys x 3) + (11 Poors x 2) + (2 Very Poors x 1) ) ÷ 224 Ratings = 4.518

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Grange Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (2)

No image found

Shakira Paterson

Job Title: Administrator

Joined: 2018

Home Administrator

Andrea

Andrea Bacon

Job Title: Home Manager

Joined: 2023

Formerly a director of care for a group of 28 homes in Somerset, Andrea moved to Cornwall with her husband and couldn’t be happier with her new position at Cedar Grange.


"Seeing the residents' smiles and happiness genuinely makes my day.


“Enriching lives is what Sanctuary Care is all about and offering a vibrant activities programme is at the heart of what we do.


"We’ve invited two of our local schools to come in, a PAT dog makes regular visits and a residents’ gardening club has been started.


“We’re part of the Launceston community. Many of our staff live there, most of our residents come from the area and we value as much local interaction as possible."

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