Cedar Grange Residential and Nursing Home

A lovely nursing home, very clean and bright with lovely views looking over Launceston. You have a lovely welcome when you visit. All the staff are kind, friendly and helpful, it's just a shame they rotate them on the different units so often as it would be nice to have some continuity and to get to know the staff better and for them to get to know Dad better. Having said that, there are a few we are getting to know now and they are understanding Dad more. Dad is well looked after health-wise and with his personal care, always clean, tidy, clean clothes, shaved etc. He eats the vast majority of his meals and is putting on the weight he lost in hospital. It would be lovely if they had their own physiotherapist but that's a big ask, especially in the present climate, but it has hindered Dad's recovery but that's not the nursing home's fault. Residents are able to make their rooms their own, bringing their own things. You can visit whenever you like and for as long as you like.

My sister moved to Cedar Grange Care Home in December 2019. In spite of the pandemic, staff situation was poor, with very little information produced and changes of staff. This was disappointing given that the home was closed due to Covid-19. Since then this home has opened and closed again several times due to staff contracting Covid. There have been concerns about the levels of medication given to my sister and her CPN has also been concerned. Levels of stimulation are not always satisfactory. Issues about the care but being cancelled.

Purpose-built, modern facilities. Well managed. Caring and professional staff. Residents are treated with compassion and dignity.

My mother was a resident at Cedar Grange Care Home until she passed in June 2022. Initially, as a more agile resident, Mum enjoyed the long, well-lit areas which enabled her to move around and exercise and meet other residents and staff, as much as she liked, and return to the privacy of her room as she wished. Cheerful staff helped Mum maintain her spirits when the family were unable to visit. Mum was supported by highly skilled and empathetic nursing staff when her health deteriorated. We will be forever grateful to Cedar Grange for their care.

Being privileged to be an essential caregiver to my husband in the Harmony unit, I have found an air of friendliness which is only exceeded by the amazing degree of care given to the residents. The staff treat all with such calm, competence and attention to detail. They have twice cared, successfully, for my husband who has suffered two serious infections. Being chairbound, he is always given a cheery wave and hello by passing staff. His room and communal area are bright and airy. I know that he is in the best place and am deeply grateful for all the care given to him. I am also grateful for the special touches, e.g. birthday card and gift, and little extras in his room from the activities carer. I leave to go home knowing that he is in exceptionally capable hands!

Thanks.

My husband has been a resident for over two years and has had wonderful care and support. The staff are approachable and always polite and friendly to him and us.

Thank you ladies. You're the best.

My husband has been cared for and made to feel safe. The staff are kind and always ensure his daily needs are met - that he eats and drinks and that the care home is to be considered his home, which is a great comfort to me and the family. I have always been made to feel welcome and my visits are very important to us both.

The home is bright and welcoming and provides a safe environment.

My husband has Alzheimer's an doesn't know us but is content, has made friends and is well looked after.

I am confident that my mother is receiving the best possible care. The staff are always attentive and kind, there is always a warm welcome at the reception and I wouldn't hesitate to recommend this care home to others.

The staff are very caring. Their kindness is exceptional. I feel very happy knowing my husband is being looked after so well. They pay love and attention to his every need and I know he is kept comfortable and well fed. The receptionist is always friendly and helpful and staff I meet in the home always greet me. I do notice, however, some of the agency staff do not have the same level of caring, for example, my husbands face not being wiped after a meal, his chin getting grazed from the hoisting and not realising how unbending his legs are.

Activities only appropriate to the mobile and least impaired. Bedbound clients only have company when being fed or toileted etc.

My family and I were absolutely thrilled to get mamma into Cedar Grange. The residential home came highly recommended, particularly within the healthcare community, whom I find an accurate barometer. I have complete peace of mind knowing that my mother is in the best possible hands and I couldn't be happier with the superb level of palliative care that she receives 24/7 from all the highly trained and most wonderfully dedicated staff.

It was with sadness and hesitation that I have moved him to another home nearer to me.

Everyone was so kind and caring and they had him back from hospital for end of life care. They were all brilliant he was there for 10 months. Loved the musical dos and church services.

I came here for two weeks following my hospital discharge after a total hip replacement. The staff were brilliant at helping me regain my mobility and independence ready for going home to live on my own.

The nursing staff looked after my wound and arranged for my usual medication to be reviewed by my doctor and I am very pleased with their caring support.

I would recommend Cedar Grange to anyone in a similar situation; they are very good at what they do!

My 82-year-old sister moved from a nearby residential care home to this more specialised nursing home in July 2015. Her Alzheimer condition (diagnosed 6 years ago) has, sadly advanced, particularly in the past 12 months.

The combination of an excellent local GP practice, who take time to understand the changing needs of my sister and the qualified/trained staff, means that she receives closely monitored medication, care and support.

Each of the 4 units within Cedar Grange is designed to accommodate just 15 residents, mostly with similar conditions. The individual rooms are sufficiently large and bright and can (if desired) accommodate familiar/personal furniture, chairs, pictures and possessions to retain the feeling and association of "home".

What we, as a family, want is for my sister to be well looked after in a safe and caring environment, which can give her the best chance to have the right kind and level of support during her final years.

Cedar Grange gives us the confidence and evidence that this objective is met very successfully. We would have no hesitation in recommending this lovely positioned, quality and caring home.

A warm welcome always awaits us as dad doesn't really like going out so a coffee upstairs is always lovely. The staff are warm and genuinely care about residents but also the family who it's often difficult for.