Cedar Grange Residential and Nursing Home

Cross Lane, Lanstephan, Launceston PL15 8FB
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9.5 60 Reviews
  • Cedar Grange Residential and Nursing Home, Launceston
With stunning views overlooking Launceston market town and the surrounding countryside, Cedar Grange is a beautiful care home in a picturesque location.

As well as providing residential, nursing and dementia care, the team provides respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves, with the peace of mind of knowing their loved one is being cared for.

The bedrooms are spacious and have walk-in wet room showers, with the ground floor rooms having private garden access.

There are wonderful spaces to enjoy activities and relax with loved ones, who are welcome at any time. There’s a café area, overlooking the gardens, welcoming lounges and sunrooms with wall to ceiling windows, which are beautiful spaces to enjoy the surrounding views and spend quality time with visitors.

A hairdresser also visits twice a week for appointments in the home’s salon, as well as offering nail treatments for those who fancy a spot a pampering.

There are so many enriching activities to enjoy, including animal therapy visits, with everything from therapy dogs to donkeys, as well as live entertainment, with singers, dancers and musicians, and arts and crafts.

The gardens are beautiful and feature wheelchair friendly pathways and raised planters, so residents in wheelchairs can also enjoy growing their own produce for the chef to use in the kitchen, giving them such a sense of purpose and achievement.

In the dining rooms residents enjoy delicious home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays, as well as home baking every day for afternoon tea.

Close to the town centre, the residents can enjoy trips out into the community, keeping those local connections alive. And situated a short five-minute drive from the A30, Cedar Grange has excellent transport links and plenty of parking.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1641
  • Self-Funded Nursing Care: from £2166
  • RESPITE Self-Funded Residential Care: from £1638

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1641 and for nursing care £2166, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Cedar Grange Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Andrea Bacon (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Provide care 24 hours a day - 7 days a week and if wanting to visit a family member outside of normal hours, this can be arranged with the homes manager, Cedar Grange do not restrict visits to certain hours of the day, want this to be their home.

Cedar Grange Residential and Nursing Home Reviews (60)

Total of 60, showing 21-40
9.5

Cedar Grange Residential and Nursing Home has a Review Score of 9.5 (9.518) out of 10, based on 19 reviews in the last 2 years. Over all time Cedar Grange Residential and Nursing Home has 60 reviews.

Overall Experience

  • 37
  • 18
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  • 3
  • 0

Date Published

60
9
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Review from Patricia B (Sister of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff and the care my brother has is very good. Always a warm welcome when we arrive and during our visits.

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Review from Kevin H (Husband of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care provided.

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Review from Carol H (Mother of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter's care and cleanliness is second to none. We are more than happy with the care, respect and all aspects of her care and attention to all visitors from the receptionist from the moment you enter Cedar Grange to all the management and staff.

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Review from Rosalind W (Wife of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the treatment my husband has received since coming here. He is looked after very well indeed. All the staff are wonderful. They keep me informed at all times of anything that changes. I am very confident and happy with everything. Thank you.

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Review from Lesley H (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely nursing home, very clean and bright with lovely views looking over Launceston. You have a lovely welcome when you visit. All the staff are kind, friendly and helpful, it's just a shame they rotate them on the different units so often as it would be nice to have some continuity and to get to
know the staff better and for them to get to know Dad better. Having said that, there are a few we are getting to know now and they are understanding Dad more. Dad is well looked after health-wise and with his personal care, always clean, tidy, clean clothes, shaved etc. He eats the vast majority of his meals and is putting on the weight he lost in hospital. It would be lovely if they had their own physiotherapist but that's a big ask, especially in the present climate, but it has hindered Dad's recovery but that's not the nursing home's fault. Residents are able to make their rooms their own, bringing their own things. You can visit whenever you like and for as long as you like.

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Review from Hermione R (Sister of Resident) published on 11 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister moved to Cedar Grange Care Home in December 2019. In spite of the pandemic, staff situation was poor, with very little information produced and changes of staff. This was disappointing given that the home was closed due to Covid-19. Since then this home has opened and closed again several
times due to staff contracting Covid. There have been concerns about the levels of medication given to my sister and her CPN has also been concerned. Levels of stimulation are not always satisfactory. Issues about the care but being cancelled.

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Review from Barry A (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Purpose-built, modern facilities. Well managed. Caring and professional staff. Residents are treated with compassion and dignity.

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Review from Antoinette M (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Cedar Grange Care Home until she passed in June 2022. Initially, as a more agile resident, Mum enjoyed the long, well-lit areas which enabled her to move around and exercise and meet other residents and staff, as much as she liked, and return to the privacy of her room as
she wished. Cheerful staff helped Mum maintain her spirits when the family were unable to visit. Mum was supported by highly skilled and empathetic nursing staff when her health deteriorated. We will be forever grateful to Cedar Grange for their care.

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Review from Joan C (Wife of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being privileged to be an essential caregiver to my husband in the Harmony unit, I have found an air of friendliness which is only exceeded by the amazing degree of care given to the residents. The staff treat all with such calm, competence and attention to detail. They have twice cared, successfully,
for my husband who has suffered two serious infections. Being chairbound, he is always given a cheery wave and hello by passing staff. His room and communal area are bright and airy. I know that he is in the best place and am deeply grateful for all the care given to him. I am also grateful for the special touches, e.g. birthday card and gift, and little extras in his room from the activities carer. I leave to go home knowing that he is in exceptionally capable hands!

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Review from Alan H (Son of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent, good all-round, caring staff and management, always been kept well informed about Mum. Personally can't see how you could improve on what service you provide already.
Thanks.

Reply from Donna Darby, Head of Client and Partnership Networks at Cedar Grange Residential and Nursing Home

Thank you for your fantastic feedback. I have shared your comments with Cedar's care team.

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Review from E R (Wife of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for over two years and has had wonderful care and support. The staff are approachable and always polite and friendly to him and us.

Reply from Donna Darby, Head of Client and Partnership Networks at Cedar Grange Residential and Nursing Home

Thank you for your feedback and kindness. I will of course pass your comments to Cedars care team.

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Review from Catherin L (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the Cedar Grange Care Home are just brilliant. They are so personable and caring. I know that my mother, who has complex mental needs but physically quite fit, is very well looked after. I often see a member of staff holding a hand, stroking hair or giving a hug to a resident.
Thank you
ladies. You're the best.

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Review from R T (Wife of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been cared for and made to feel safe. The staff are kind and always ensure his daily needs are met - that he eats and drinks and that the care home is to be considered his home, which is a great comfort to me and the family. I have always been made to feel welcome and my visits are very
important to us both.

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Review from R K (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The day to day care my mother receives from the carers is excellent, especially from the Cedar Grange employees. It is difficult to assess the agency staff as they change, though there are some that are regular and are very good.
The management has seen several recent changes and communication from
that level could be improved.
The home is bright and welcoming and provides a safe environment.

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Review from P W (Wife of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer's an doesn't know us but is content, has made friends and is well looked after.

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Review from Barry G (Son of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am confident that my mother is receiving the best possible care. The staff are always attentive and kind, there is always a warm welcome at the reception and I wouldn't hesitate to recommend this care home to others.

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Review from Jane B (Wife of Resident) published on 27 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring. Their kindness is exceptional. I feel very happy knowing my husband is being looked after so well. They pay love and attention to his every need and I know he is kept comfortable and well fed. The receptionist is always friendly and helpful and staff I meet in the home always
greet me. I do notice, however, some of the agency staff do not have the same level of caring, for example, my husbands face not being wiped after a meal, his chin getting grazed from the hoisting and not realising how unbending his legs are.

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Review from D G (Power of Attorney of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Activities only appropriate to the mobile and least impaired. Bedbound clients only have company when being fed or toileted etc.

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Review from Patricia W (Daughter of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were absolutely thrilled to get mamma into Cedar Grange. The residential home came highly recommended, particularly within the healthcare community, whom I find an accurate barometer. I have complete peace of mind knowing that my mother is in the best possible hands and I couldn't be
happier with the superb level of palliative care that she receives 24/7 from all the highly trained and most wonderfully dedicated staff.

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Review from Russell B (Son of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted in 2013 when he was very unstable. With great care and support, he has stabilised and has become very comfortable within the protected environment. The staff have engaged with his communication difficulties and given him an excellent quality of life.
It was with sadness and hesitation
that I have moved him to another home nearer to me.

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Current Review Score: 9.5 (9.518)

Overview of Review Score

The Review Score of 9.5 (9.518) out of 10 for Cedar Grange Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.518 for Cedar Grange Residential and Nursing Home is calculated as follows: ( (149 Excellents x 5) + (57 Goods x 4) + (5 Satisfactorys x 3) + (11 Poors x 2) + (2 Very Poors x 1) ) ÷ 224 Ratings = 4.518

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Grange Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (2)

No image found

Shakira Paterson

Job Title: Administrator

Joined: 2018

Home Administrator

Andrea

Andrea Bacon

Job Title: Home Manager

Joined: 2023

Formerly a director of care for a group of 28 homes in Somerset, Andrea moved to Cornwall with her husband and couldn’t be happier with her new position at Cedar Grange.


"Seeing the residents' smiles and happiness genuinely makes my day.


“Enriching lives is what Sanctuary Care is all about and offering a vibrant activities programme is at the heart of what we do.


"We’ve invited two of our local schools to come in, a PAT dog makes regular visits and a residents’ gardening club has been started.


“We’re part of the Launceston community. Many of our staff live there, most of our residents come from the area and we value as much local interaction as possible."

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