Submit a Review for Palm Court Nursing Home
7 Marine Parade, Dawlish, EX7 9DJ
View Full Details of Palm Court Nursing HomeLatest Reviews for Palm Court Nursing Home
21 August 2025
I would like to thank all managers and care staff for the excellent care given to my mum until her passing this week.she was comfortable and calm and passed very peacefully.and they cared for us as well. Trained nurses exceptional. Thank you from myself and all my family.
19 August 2025
From the first meeting with the assistance manager, the service and attendance to service by the assistant manager has been outstanding. We had to fight several issues with NHS and the support from Palm Court was fantastic. Not only for my wife's well-being but also they were very conscious of my needs at this stressful time. Their staff go 110% on all issues, and I have never doubted their attention to detail and well-being of my wife's needs. They all do a fantastic job, sometimes beyond duties.
09 July 2025
The staff here are absolutely fantastic. They are so warm, kind, welcoming and caring. They are doing a wonderful job of looking after our mum. This helps put our minds at rest during this very difficult time. I am very grateful for the staff here. They routinely check on my mum, they check if she needs anything. The location is perfect, couldn't get any better, I don't drive, so I can easily get the nearby train, meaning I can visit my mum often, as well as other friends and family. I feel that it is very safe and secure here. They provide good food and always accommodate my mum's preferences. The care home overall is cleaned to a good standard, however I feel there could be more attention to detail in the cleaning of the rooms, particularly the floors, surfaces and places that are often touched like handles/doors etc.
09 July 2025
It has been a blessing in disguise to be here. Every member of staff have been brilliant. From the moment we arrived everyone was very welcoming. Not sure who does the personal training but well done. Example: When I was very stressed one day the management team very professional calm and very helpful and knowledgeable over all even though they probably have to deal with so many other problems. Only criticism is apart from empty bins every day perhaps if the floor was sweeped and cleaned (mopped) table sanitised every other day.
19 June 2025
My husband has now been resident in Palm Court Nursing Home for 18 months and has received nothing but kindness, care and compassion from all categories of staff. He is settled, happy and is very lucky to have his family nearby who are free to visit at any time. Despite initial concerns which have recently been addressed, the staff always make every effort to support both him and us throughout his ongoing needs. The food is very good and there is a positive and cheerful attitude throughout. Thank you all.
15 May 2025
I would wish to express my appreciation for the amazing way Palm Court has cared for my mother. The staff were so kind and showed a real empathy with my mum, always going the extra mile to make her life enjoyable and comfortable especially during her last days.
13 May 2025
The care home has been very well run. Staff are engaging and helpful. Kitchen and meals are very well prepared. Great for cleanliness and comfortable for the residents.
07 May 2025
In general, the nursing home is very welcoming. Lovely caring staff and lovely managers. Mum enjoys her days out with the carers whom take her off to town for coffees and ice creams! Also loves looking around the shops.
30 January 2025
This is an amazing place. I cannot put into words how grateful I am to them for the way they have treated my mum and myself in the last two months of her life. She has been treated as a queen, and as her only relative, so have I. The staff are beyond praise, some of them I'm sure are absolute saints here on earth.
20 August 2022
Our Mum spent the final 14 months of her battle with Dementia at Palm Court Nursing Home having been asked to leave a nursing home in Newton Abbot who were unable to offer her a reasonable level of care due to her condition. Despite some initial trepidation having read the previous reviews, we have nothing but praise for Palm Court - the staff cared for Mum fantastically as she declined, showing empathy, care and compassion throughout, which is what we value. Nothing was too much trouble, and we always felt assured Mum was being well looked after. The app on our phones also kept us up to date with Mum's day and her activities. The facilities although not plush are totally functional and suitable for the nature of the residents. Throughout Mum's stay we were able to make regular visits, despite the Covid restrictions, and were always very welcome. We would like to thank Palm Court for all their care and from our experience would recommend it.
16 February 2021
We were delighted to be given a chance to visit during the lockdown and were given Covid tests at the start of each visit. Everywhere felt Covid-secure and the staff were all good at following the rules in place and explaining it to us. My brother appeared very comfortable and said that he liked it at Palm Court. He is relaxed and well looked after. Staff were friendly and make the effort to engage with him by singing and dancing to his music. Nice atmosphere.
10 November 2020
My husband was a resident of Palm Court for the last month of his life. He had lived with Alzheimer's disease for several years prior to moving into Palm Court. During his stay, all staff were wonderful without exception. They were all kind and caring. I could not have wished for better care. The staff were also a great support to myself and my family.
14 July 2020
For the three and a half years my husband's care and needs were met. Any issues I had were dealt with promptly. They were very kind and considerate to me, nothing was too much trouble. The food was very good, and food allergies were taken care of, and also whatever the residents wanted. There was no hesitation from the nursing staff to inform the doctor if my husband was poorly; he never suffered in any way.
28 April 2020
The staff at Palm Court are kind, caring, trustworthy and extremely compassionate to residents and relatives. My 92-year-old dad was admitted at the end of life stage with kidney failure. He was immediately made to feel at home and welcome. All of his medical needs were attended to by an extremely professional nursing team who kept him comfortable and pain-free. His remaining care was down to a team of wonderful people who catered to his every whim every day with a smile and in a kind, caring, understanding way; who could ask for more.
18 November 2019
My father was admitted with advanced dementia in May 2018, it was a hard decision as he was a gardener and loved being outside, however, it became apparent that a simpler lifestyle made him happier. He was provided with a lovely, bright room with a toilet so he could still be independent. He interacted with the staff and I could see he was settled and happier than he had been for a long time. I always went to see Dad unannounced and found him clean and well presented, he always enjoyed the food which was excellent. As Dad's dementia got worse the staff were attentive and caring, I knew Dad was comfortable and safe with them, they knew his ways and were able to cope with his confusion. As Dad got worse they kept us informed of any changes in medication and behaviour and always had time discuss what they were intending to do. Dad passed away last week, I am so grateful to the staff that were so caring for him and us as a family, I would not hesitate to recommend this home and the excellent staff.
28 October 2019
End of life care is excellent. Resident for two years. Fully updated as to care needs. Fully aware of residents needs due to end of life. Dignity and comfort of resident paramount. Care of relatives excellent and nothing is too much trouble. Treated as you would treat a member of your own family.
24 October 2018
I cannot visit as often as I would like due to the distance to travel but she is well settled. Has been in other homes. The staff call me to report if there are any problems with her health. Treatment is quickly dealt with. They have got to know her likes and dislikes very quickly. She always looks clean, tidy and comfortable. She had leg ulcers when she went in but they are now gone, which is s=why I am so confident of the excellent care. All the staff are cheerful and well presented as well as welcoming.
11 January 2018
Wonderful, professional care given to my mother. Carers always polite and caring, clean clothing and bedding given every day. Rooms immaculate as all other areas are kept. As a family member, I could make my own tea/coffee and given food whenever I asked. I could talk and mix with the staff at times and sympathy and understanding given in my time of grief. Mother received a super welcome on arrival as I did which helped to put my mind at rest. Food very good.
09 June 2017
The staff of Palm Court approach their roles with good humour, a positive attitude and care for the individual and his/her needs. The food is home cooked and delicious. Visitors are welcome at any time and regular checks are made on residents to ensure their continued well-being.
10 November 2016
As I have always turned up unexpected for visiting my father as I work or busy, the nursing home always feels warm and inviting. There are always staff around checking on the residents. There never seems to be a bother to talk to any member of staff. They are all very friendly, very willing to help and listen. I feel very confident that my father is well looked after and he seems to be happy there.
Latest Reviews for Palm Court Nursing Home
21 August 2025
I would like to thank all managers and care staff for the excellent care given to my mum until her passing this week.she was comfortable and calm and passed very peacefully.and they cared for us as well. Trained nurses exceptional. Thank you from myself and all my family.
19 August 2025
From the first meeting with the assistance manager, the service and attendance to service by the assistant manager has been outstanding. We had to fight several issues with NHS and the support from Palm Court was fantastic. Not only for my wife's well-being but also they were very conscious of my needs at this stressful time. Their staff go 110% on all issues, and I have never doubted their attention to detail and well-being of my wife's needs. They all do a fantastic job, sometimes beyond duties.
09 July 2025
The staff here are absolutely fantastic. They are so warm, kind, welcoming and caring. They are doing a wonderful job of looking after our mum. This helps put our minds at rest during this very difficult time. I am very grateful for the staff here. They routinely check on my mum, they check if she needs anything. The location is perfect, couldn't get any better, I don't drive, so I can easily get the nearby train, meaning I can visit my mum often, as well as other friends and family. I feel that it is very safe and secure here. They provide good food and always accommodate my mum's preferences. The care home overall is cleaned to a good standard, however I feel there could be more attention to detail in the cleaning of the rooms, particularly the floors, surfaces and places that are often touched like handles/doors etc.
09 July 2025
It has been a blessing in disguise to be here. Every member of staff have been brilliant. From the moment we arrived everyone was very welcoming. Not sure who does the personal training but well done. Example: When I was very stressed one day the management team very professional calm and very helpful and knowledgeable over all even though they probably have to deal with so many other problems. Only criticism is apart from empty bins every day perhaps if the floor was sweeped and cleaned (mopped) table sanitised every other day.
19 June 2025
My husband has now been resident in Palm Court Nursing Home for 18 months and has received nothing but kindness, care and compassion from all categories of staff. He is settled, happy and is very lucky to have his family nearby who are free to visit at any time. Despite initial concerns which have recently been addressed, the staff always make every effort to support both him and us throughout his ongoing needs. The food is very good and there is a positive and cheerful attitude throughout. Thank you all.
15 May 2025
I would wish to express my appreciation for the amazing way Palm Court has cared for my mother. The staff were so kind and showed a real empathy with my mum, always going the extra mile to make her life enjoyable and comfortable especially during her last days.
13 May 2025
The care home has been very well run. Staff are engaging and helpful. Kitchen and meals are very well prepared. Great for cleanliness and comfortable for the residents.
07 May 2025
In general, the nursing home is very welcoming. Lovely caring staff and lovely managers. Mum enjoys her days out with the carers whom take her off to town for coffees and ice creams! Also loves looking around the shops.
30 January 2025
This is an amazing place. I cannot put into words how grateful I am to them for the way they have treated my mum and myself in the last two months of her life. She has been treated as a queen, and as her only relative, so have I. The staff are beyond praise, some of them I'm sure are absolute saints here on earth.
20 August 2022
Our Mum spent the final 14 months of her battle with Dementia at Palm Court Nursing Home having been asked to leave a nursing home in Newton Abbot who were unable to offer her a reasonable level of care due to her condition. Despite some initial trepidation having read the previous reviews, we have nothing but praise for Palm Court - the staff cared for Mum fantastically as she declined, showing empathy, care and compassion throughout, which is what we value. Nothing was too much trouble, and we always felt assured Mum was being well looked after. The app on our phones also kept us up to date with Mum's day and her activities. The facilities although not plush are totally functional and suitable for the nature of the residents. Throughout Mum's stay we were able to make regular visits, despite the Covid restrictions, and were always very welcome. We would like to thank Palm Court for all their care and from our experience would recommend it.
16 February 2021
We were delighted to be given a chance to visit during the lockdown and were given Covid tests at the start of each visit. Everywhere felt Covid-secure and the staff were all good at following the rules in place and explaining it to us. My brother appeared very comfortable and said that he liked it at Palm Court. He is relaxed and well looked after. Staff were friendly and make the effort to engage with him by singing and dancing to his music. Nice atmosphere.
10 November 2020
My husband was a resident of Palm Court for the last month of his life. He had lived with Alzheimer's disease for several years prior to moving into Palm Court. During his stay, all staff were wonderful without exception. They were all kind and caring. I could not have wished for better care. The staff were also a great support to myself and my family.
14 July 2020
For the three and a half years my husband's care and needs were met. Any issues I had were dealt with promptly. They were very kind and considerate to me, nothing was too much trouble. The food was very good, and food allergies were taken care of, and also whatever the residents wanted. There was no hesitation from the nursing staff to inform the doctor if my husband was poorly; he never suffered in any way.
28 April 2020
The staff at Palm Court are kind, caring, trustworthy and extremely compassionate to residents and relatives. My 92-year-old dad was admitted at the end of life stage with kidney failure. He was immediately made to feel at home and welcome. All of his medical needs were attended to by an extremely professional nursing team who kept him comfortable and pain-free. His remaining care was down to a team of wonderful people who catered to his every whim every day with a smile and in a kind, caring, understanding way; who could ask for more.
18 November 2019
My father was admitted with advanced dementia in May 2018, it was a hard decision as he was a gardener and loved being outside, however, it became apparent that a simpler lifestyle made him happier. He was provided with a lovely, bright room with a toilet so he could still be independent. He interacted with the staff and I could see he was settled and happier than he had been for a long time. I always went to see Dad unannounced and found him clean and well presented, he always enjoyed the food which was excellent. As Dad's dementia got worse the staff were attentive and caring, I knew Dad was comfortable and safe with them, they knew his ways and were able to cope with his confusion. As Dad got worse they kept us informed of any changes in medication and behaviour and always had time discuss what they were intending to do. Dad passed away last week, I am so grateful to the staff that were so caring for him and us as a family, I would not hesitate to recommend this home and the excellent staff.
28 October 2019
End of life care is excellent. Resident for two years. Fully updated as to care needs. Fully aware of residents needs due to end of life. Dignity and comfort of resident paramount. Care of relatives excellent and nothing is too much trouble. Treated as you would treat a member of your own family.
24 October 2018
I cannot visit as often as I would like due to the distance to travel but she is well settled. Has been in other homes. The staff call me to report if there are any problems with her health. Treatment is quickly dealt with. They have got to know her likes and dislikes very quickly. She always looks clean, tidy and comfortable. She had leg ulcers when she went in but they are now gone, which is s=why I am so confident of the excellent care. All the staff are cheerful and well presented as well as welcoming.
11 January 2018
Wonderful, professional care given to my mother. Carers always polite and caring, clean clothing and bedding given every day. Rooms immaculate as all other areas are kept. As a family member, I could make my own tea/coffee and given food whenever I asked. I could talk and mix with the staff at times and sympathy and understanding given in my time of grief. Mother received a super welcome on arrival as I did which helped to put my mind at rest. Food very good.
09 June 2017
The staff of Palm Court approach their roles with good humour, a positive attitude and care for the individual and his/her needs. The food is home cooked and delicious. Visitors are welcome at any time and regular checks are made on residents to ensure their continued well-being.
10 November 2016
As I have always turned up unexpected for visiting my father as I work or busy, the nursing home always feels warm and inviting. There are always staff around checking on the residents. There never seems to be a bother to talk to any member of staff. They are all very friendly, very willing to help and listen. I feel very confident that my father is well looked after and he seems to be happy there.