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Care Provided by Palm Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees range depending on the care needs of the individual. We complete assessments for new residents prior to confirming their weekly fees.
The price(s) shown are provided by the care home. Contact Palm Court Nursing Home for full pricing details and T&Cs.
Contact Palm Court Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Palm Court Care (Dawlish) Ltd
- Private Owned
Person in charge
- Jaison Milton(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (39)
Visiting
- The home is open 27/4 to families and friends of the residents. They welcome viewings of the home during the day, however, advise visitors to contact them prior so they can ensure a visit is accommodated to accordingly.
Parking
- There is a large, PRIVATE parking area at the front of Palm Court.
Palm Court Nursing Home Reviews (32)
Palm Court Nursing Home has a Review Score of 9.4 (9.415) out of 10, based on 14 reviews in the last 2 years.
Over all time Palm Court Nursing Home has 32 reviews.
Myself and our daughters would like to thank all the staff from the management down for their care and dedication especially the nurses and Jen for sitting with her until I got there for her passing.
I was also personally cared for with meals and drinks, once again many thanks.
Your recognition of our team's dedication means a great...
The care that Mum received in Palm Court was exceptional. When she first arrived she was very disorientated and prone to aggressive outbursts but she soon settled down and felt at home there. The staff were amazing, so kind and thoughtful and she received a very high standard of care.
I was kept fully informed of any concerns and was able to visit whenever I wanted. The on-line portal was very useful to find out how Mum was doing.
It was a real comfort to me to know that Mum was in a safe place and that all of the residents were treated as one big family.
Alzheimer's is such a cruel disease, but Palm Court allowed Mum to retain her dignity and I will be forever grateful to all of the staff who cared for her.
It means a great deal to the whole team to know that she felt settled, safe, and cared for during her...
My dad came to Palm Court in December. I didn't know what to expect but Palm Court are amazing. Every member of staff is so warm and friendly. Dad's so happy here. Everyone genuinely cares. They are all so professional and keep me up to date. Everywhere is spotlessly clean. Dad loves the food and the variety. The activities programme over Christmas was great and so inclusive. I can't fault Palm Court in any way.
Your kind words about our staff,...
My wife has dementia. The staff have really helped her to settle in. I am satisfied my wife is being very well cared for. Her quality of life has improved greatly compared with what she experienced at home, and in this respect, the many activities have helped considerably. I am more than satisfied with the care she is given.
Our team is...
I would like to thank all the staff at Palm Court and especially Grace the nurse for the wonderful care my Dad received up to his passing last week. From the moment my Dad arrived he was shown genuine warmth, patience and compassion. The home itself was always very clean and the meals were excellent. Communication regarding my Dads health was always exceptional right up until the end. I always felt informed and reassured about how my Dad was doing. Thank you again for the positive and caring environment as it gave me real peace of mind.
It means a great deal to us to know that he was met with warmth, patience, and compassion from the moment he arrived. Grace and the...
Trained nurses exceptional.
Thank you from myself and all my family.
From the first meeting with the assistance manager, the service and attendance to service by the assistant manager has been outstanding. We had to fight several issues with NHS and the support from Palm Court was fantastic. Not only for my wife's well-being but also they were very conscious of my needs at this stressful time. Their staff go 110% on all issues, and I have never doubted their attention to detail and well-being of my wife's needs. They all do a fantastic job, sometimes beyond duties.
Many thanks for your kind words, it is a pleasure to care for your wife and to make you and your family comfortable also.
The staff here are absolutely fantastic. They are so warm, kind, welcoming and caring. They are doing a wonderful job of looking after our mum. This helps put our minds at rest during this very difficult time. I am very grateful for the staff here. They routinely check on my mum, they check if she needs anything. The location is perfect, couldn't get any better, I don't drive, so I can easily get the nearby train, meaning I can visit my mum often, as well as other friends and family. I feel that it is very safe and secure here. They provide good food and always accommodate my mum's preferences. The care home overall is cleaned to a good standard, however I feel there could be more attention to detail in the cleaning of the rooms, particularly the floors, surfaces and places that are often touched like handles/doors etc.
Thank you so much for your thoughtful and generous review. On behalf of all of us at Palm Court, please accept our sincere condolences on the passing of your mum. It was a true privilege to care for her, and she will be dearly remembered by our team for the warmth and dignity she brought to our...
It has been a blessing in disguise to be here. Every member of staff have been brilliant. From the moment we arrived everyone was very welcoming. Not sure who does the personal training but well done. Example: When I was very stressed one day the management team very professional calm and very helpful and knowledgeable over all even though they probably have to deal with so many other problems. Only criticism is apart from empty bins every day perhaps if the floor was sweeped and cleaned (mopped) table sanitised every other day.
Thank you for your heartfelt review and for allowing us to be part of your wife's journey. It was a privilege to care for her, and her memory remains deeply cherished by the team who looked after her with warmth and respect.We're grateful for your kind words about the care she received-it means a...
Thank you all.
I would wish to express my appreciation for the amazing way Palm Court has cared for my mother.
The staff were so kind and showed a real empathy with my mum, always going the extra mile to make her life enjoyable and comfortable especially during her last days.
The care home has been very well run. Staff are engaging and helpful. Kitchen and meals are very well prepared. Great for cleanliness and comfortable for the residents.
Mum enjoys her days out with the carers whom take her off to town for coffees and ice creams! Also loves looking around the shops.
The staff are beyond praise, some of them I'm sure are absolute saints here on earth.
Our Mum spent the final 14 months of her battle with Dementia at Palm Court Nursing Home having been asked to leave a nursing home in Newton Abbot who were unable to offer her a reasonable level of care due to her condition. Despite some initial trepidation having read the previous reviews, we have nothing but praise for Palm Court - the staff cared for Mum fantastically as she declined, showing empathy, care and compassion throughout, which is what we value. Nothing was too much trouble, and we always felt assured Mum was being well looked after. The app on our phones also kept us up to date with Mum's day and her activities. The facilities although not plush are totally functional and suitable for the nature of the residents. Throughout Mum's stay we were able to make regular visits, despite the Covid restrictions, and were always very welcome. We would like to thank Palm Court for all their care and from our experience would recommend it.
We were delighted to be given a chance to visit during the lockdown and were given Covid tests at the start of each visit. Everywhere felt Covid-secure and the staff were all good at following the rules in place and explaining it to us. My brother appeared very comfortable and said that he liked it at Palm Court. He is relaxed and well looked after. Staff were friendly and make the effort to engage with him by singing and dancing to his music. Nice atmosphere.
My husband was a resident of Palm Court for the last month of his life. He had lived with Alzheimer's disease for several years prior to moving into Palm Court. During his stay, all staff were wonderful without exception. They were all kind and caring. I could not have wished for better care. The staff were also a great support to myself and my family.
For the three and a half years my husband's care and needs were met. Any issues I had were dealt with promptly. They were very kind and considerate to me, nothing was too much trouble. The food was very good, and food allergies were taken care of, and also whatever the residents wanted. There was no hesitation from the nursing staff to inform the doctor if my husband was poorly; he never suffered in any way.
The staff at Palm Court are kind, caring, trustworthy and extremely compassionate to residents and relatives. My 92-year-old dad was admitted at the end of life stage with kidney failure. He was immediately made to feel at home and welcome. All of his medical needs were attended to by an extremely professional nursing team who kept him comfortable and pain-free. His remaining care was down to a team of wonderful people who catered to his every whim every day with a smile and in a kind, caring, understanding way; who could ask for more.
My father was admitted with advanced dementia in May 2018, it was a hard decision as he was a gardener and loved being outside, however, it became apparent that a simpler lifestyle made him happier. He was provided with a lovely, bright room with a toilet so he could still be independent. He interacted with the staff and I could see he was settled and happier than he had been for a long time. I always went to see Dad unannounced and found him clean and well presented, he always enjoyed the food which was excellent. As Dad's dementia got worse the staff were attentive and caring, I knew Dad was comfortable and safe with them, they knew his ways and were able to cope with his confusion. As Dad got worse they kept us informed of any changes in medication and behaviour and always had time discuss what they were intending to do. Dad passed away last week, I am so grateful to the staff that were so caring for him and us as a family, I would not hesitate to recommend this home and the excellent staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Palm Court Nursing Home.
There are no upcoming events for Palm Court Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Palm Court Nursing Home.
Accreditations
There are no accreditations posted yet for Palm Court Nursing Home.
Meet the Team (2)

Owner of Palm Court Nursing Home.

I bring experience in healthcare management and a passion for creating a warm, nurturing environment for the residents. At Palm Court, we strive to provide the highest standards of care, and I work alongside our dedicated team to maintain and enhance the quality of life for everyone in our community.
Frequently Asked Questions about Palm Court Nursing Home
What types of Care is Palm Court Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Palm Court Nursing Home have?
There are 39 Single Rooms.
What are the Facilities & Services at Palm Court Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Palm Court Nursing Home to the centre of Dawlish?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Palm Court Nursing Home to verify any information. View our terms and conditions. Palm Court Nursing Home has an Enhanced Service -more info.