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Care Provided by Palm Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees range depending on the care needs of the individual. We complete assessments for new residents prior to confirming their weekly fees.
The price(s) shown are provided by the care home. Contact Palm Court Nursing Home for full pricing details and T&Cs.
Contact Palm Court Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Palm Court Care (Dawlish) Ltd
- Private Owned
Person in charge
- Jaison Milton(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (39)
Visiting
- The home is open 27/4 to families and friends of the residents. They welcome viewings of the home during the day, however, advise visitors to contact them prior so they can ensure a visit is accommodated to accordingly.
Parking
- There is a large, PRIVATE parking area at the front of Palm Court.
Palm Court Nursing Home Reviews (32)
Palm Court Nursing Home has a Review Score of 9.4 (9.415) out of 10, based on 14 reviews in the last 2 years.
Over all time Palm Court Nursing Home has 32 reviews.
End of life care is excellent. Resident for two years. Fully updated as to care needs. Fully aware of residents needs due to end of life. Dignity and comfort of resident paramount. Care of relatives excellent and nothing is too much trouble. Treated as you would treat a member of your own family.
I cannot visit as often as I would like due to the distance to travel but she is well settled. Has been in other homes. The staff call me to report if there are any problems with her health. Treatment is quickly dealt with. They have got to know her likes and dislikes very quickly. She always looks clean, tidy and comfortable. She had leg ulcers when she went in but they are now gone, which is s=why I am so confident of the excellent care. All the staff are cheerful and well presented as well as welcoming.
Wonderful, professional care given to my mother. Carers always polite and caring, clean clothing and bedding given every day. Rooms immaculate as all other areas are kept. As a family member, I could make my own tea/coffee and given food whenever I asked. I could talk and mix with the staff at times and sympathy and understanding given in my time of grief. Mother received a super welcome on arrival as I did which helped to put my mind at rest. Food very good.
The staff of Palm Court approach their roles with good humour, a positive attitude and care for the individual and his/her needs. The food is home cooked and delicious. Visitors are welcome at any time and regular checks are made on residents to ensure their continued well-being.
As I have always turned up unexpected for visiting my father as I work or busy, the nursing home always feels warm and inviting. There are always staff around checking on the residents. There never seems to be a bother to talk to any member of staff. They are all very friendly, very willing to help and listen. I feel very confident that my father is well looked after and he seems to be happy there.
There is a caring feeling about this home. Staff are the basis of this. Warm relationships are formed much to the benefit of residents. Visitors are always welcomed and kept well informed. Management is approachable and helpful.
The home is clean and tidy. The staff are very helpful and caring. My wife's room has a great view over the sea and coast. The management are very helpful in arranging transport for hospital appointments etc. The meals my wife gets are excellent.
It was a lucky day for my mother when Palm Court agreed to take her in. She had aggressive dementia and had been asked to leave her previous care home. The manager of Palm Court asked me to describe my mother. To be tactful I said she was "feisty". The manager laughed and answered "we love em feisty". He interviewed mum and she moved in shortly afterwards. The care, compassion and understanding she has received from all members of staff has been exemplary and they have taken a great weight off my shoulders. I no longer worry about her welfare as I know that she is in good, kind and professional hands. Thank you Palm Court.
Overall the service at Palm Court meets my expectations at this time, on my short experience to date. My key observations are; My concerns and comments are acted upon in a timely manner. I have found the medical side to be very good, for example the doctor visits regularly without delay. I have found the comments left by staff for me to read, to be informative and I feel involved in my husbands care as a result. Any comments I have made in response, have been considered and acted upon in line with my expectations. Having come to Palm Court from hospital he has settled in very well and he likes his room. The care and support he receives is excellent. They have done so much for him, of which, I say Thank you. Owing to my own disability, if I am unable to visit, I know that he is being cared for with dignity. As my Grandson remarked, Thank you for giving my Granddad back to us!
The staff of this home understands the individuals in its care and always goes the extra mile to meet the needs of the residents. Nothing is too much trouble. The staff are friendly and happy caring for the residents and welcoming visitors. My husbands complex needs are completely met and he is as safe and comfortable as possible. I am extremely grateful for all that is done for him. I would recommend other families to entrust the care of loved ones to this professional, reliable and compassionate team.
My mum has been at Palm Court for 3 years and regards it as her home. The staff are always friendly and the management are very approachable. We are very happy with the level of care my mum receives and she is always treated with dignity.
My mother has been at Palm Court for 6 months, with the original diagnosis of 'days to live'. Six months down the line and she is still here. I account this to the excellent diligent nursing care that she has received from the medical and care teams. The staff are warm and emphatic with time and patience for the residents. I am fortunate that I have time to visit and do so frequently and often on a daily basis. I have a code to enter the building and freely enter and leave. My mother is always clean and dressed although she is prominently bedbound the staff realise the importance of still dressing and 'getting ready for the day'. Due to mobility issues my mother has to be turned frequently and this is done religiously. The nursing team are professional in their manner and and give continuous updates on the care and any changes that may occur. I feel at ease asking any questions I may have and have answers accordingly. It is a painful journey putting the one you love into the care of others. However Palm Court has made the transition for myself and family members a much easier process.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (2)

Owner of Palm Court Nursing Home.

I bring experience in healthcare management and a passion for creating a warm, nurturing environment for the residents. At Palm Court, we strive to provide the highest standards of care, and I work alongside our dedicated team to maintain and enhance the quality of life for everyone in our community.
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