Submit a Review for Redmount Residential Home
21 Old Totnes Road, Buckfastleigh, TQ11 0BY
View full details of Redmount Residential HomeLatest Reviews for Redmount Residential Home
10 March 2026
My grandmother was sent here from hospital for respite and she and I decided that she should stay. Despite never wanting to go into care my grandmother is content and genuinely gets on with staff. Despite not being mobile she is encouraged and helped to join in with activities (occasionally as that
is enough for her). Despite being mainly bed bound she's been able to see the hairdresser Opticion and some entertainment including animals visiting. There always seems to be a smiling face around. She was baked a cake for her birthday which was a lovey touch.
Being solely responsible for my grandmother has been a lot for me but the staff have been very approachable and empathetic and always free to chat.
I can't comment particularly on food or facilities because I haven't seen that but I can say my fussy grandmother is looking well here!
26 February 2026
The staff at Redmount are very professional, caring and kind. My Mum is very well looked after and I find great comfort in knowing that she is in a friendly environment and her needs are met. There are lots of activities and fun sessions and attention is paid to my Mum's individual needs.
23 February 2026
My friend was transferred here from Torbay in Jan, awaiting decision as to operate on badly damaged hip.
Redmounts staff have been so supportive and friendly, and have allowed many friends to visit her daily, encouraged her to join in with the group activities and be part of the Redmount family.
29 January 2026
Wonderful to see Sally looking so radiant and happy in a wonderfully calmly decorated room. She loves the thoughtfully considered paintings reflecting nature. The staff, from the very well sportev + friendly care working, the friendliness of the lady on the desk + the manager, Scott. All were so
easy, approachable, available to listen. The house has a super feel of calm and homeliness because of the team who work there.
14 January 2026
My Father was a resident at Redmount since January 2025, during which time the care he received was always friendly and professional. The room he was in was always kept warm and clean and had a wonderful view which Dad enjoyed everyday, watching the world go by.The staff were very caring and
friendly, and Dad built up a nice trust with them and felt secure.
On Dad's death, he was treated with dignity and empathy, and it was very reassuring to see how well he had been looked after, leading up to his passing, and after.
We will always be grateful, as a family, for the care and kindness shown, both to us with our daily visits, and to Dad during his time there.
13 January 2026
This is my third visit to my friend who has lived here for several months . She seems very settled and happy and looking much healthier than when she arrived. The staff are friendly, helpful and very professional. My friend's needs are met on an individual basis and she finds the staff very good and
the food good too. The environment is welcoming and homely.
13 January 2026
Very friendly helpful staff. Nice rooms ensuite. Always made welcome. Mum has settled in very quickly and now calls this her home, which I never expected. Mum has taken on a new lease of life wearing her rings and getting dressed. Its been a lot better.
08 January 2026
I have been at Redmount for just over 2 years and have enjoyed my time here as I imagine most of the other residents do as well. The staff are very attentive and the food is really good as well. I would highly recommend Redmount to anyone.
08 January 2026
Since my friend arrived at Redmount I have found the staff to be cheerful & supportive, engaging positively & always ready to meet her needs. The manager is informative and helpful. The premises are well presented & hygiene & cleanliness are of a high standard. Best of all my friends mental and
physical wellbeing is as a result greatly improved.
23 September 2025
Carers are very caring, food also looks nice. The room is kept tidy and clean. They have a hairdresser. Podiatry. Going in to keep their hair cut and nails cut. Also, they have entertainers going in, which is nice. The Manager is very approachable, as is the admin lady. Nothing ever too much trouble
for them
29 August 2025
Redmount Care Home in Buckfastleigh has been a blessing for my mum, who was recently admitted with dementia. The staff are incredibly kind, patient, and genuinely caring, making her feel safe, comfortable, and valued from day one. They keep me informed and always go the extra mile to ensure she is
happy and well looked after. The home is clean, welcoming, and has a warm family atmosphere. I'm so grateful for the peace of mind they've given us and can't recommend them highly enough.
19 June 2025
The care staff very kind and helped me in every way. Treatment extremely good.
18 June 2025
Visiting twice in May 2025.Reception received us with courtesy and we were conducted by lift to the day room.There were several residents in the day room.All were fully dressed and seated.There were house staff
around,and we were offered tea.Arrangements were made for us to sit beside our
relative.Our relative was alert and seemed very settled.We did pick our time to avoid mealtimes.The general atmosphere was helpful
and we were impressed by the organisation of several residents in the day room.Our relative was a only
a short time resident,hence some items below are difficult to assess.
20 May 2025
My husband was a resident at Redmount for 4.5 months during which time I visited him nearly every day. I found the staff to be very kind, caring and attentive.
For the last six months of my husbands life he was confined to his bed and they looked after his every need.
I also found them very kind
and understanding towards me.
28 April 2025
My mother has been extremely well looked after since she came to stay in October 2024. The staff are very attentive and have met all of mum's complex needs. She has lovely friends that have helped her to settle in. Highly recommend!
25 April 2025
Excellent service during a difficult time. All problems addressed and solved. Staff very caring. Food very good. All services are available, eg dentist, optician, foot care, entertainment etc. Mum's quality of life and welfare has improved since living at Redmount, can't ask for more really!
07 April 2025
Both my parents are in Redmount and they are so happy and settled they have a lovely room together and from day 1 we have noticed the difference in them. The staff and management are amazing so friendly and helpful, they take extremely good care in all aspects of care, mum is totally disabled and
Dad has Alzheimer's the care they both receive is brilliant, they love the food as well.
21 March 2025
As a dementia sufferer my Mum arrived at Redmount December 2023. Her stay at Redmount was lovely. She was well cared for and the staff wonderful, especially at the end of her stay. A big thank you to all concerned.
20 March 2025
My mum stayed at Redmount for 3 months following stroke and heart attack. I visited 4 hours daily to support recovery so witnessed many of care home's practices. Poor food quality, someone worked hard to suit needs but before complaining mum was often served spaghetti hoops and oily potato waffles.
Mum's rehabilitation needs frequently not met, staff not briefed on positioning and equipment use. Approx 30 mins wait for call bell response and staff often hard to find. Found mum's medication on bed or floor, implying staff weren't always ensuring she'd taken it. Found mum in underwear on chair, end of her bed or more frequently out of reach of her call bell, she is immobile and non-verbal so this is so dangerous and unacceptable. Care staff are supportive but from our experience there are either too many residents or not enough staff. Wide disparity across staff's care abilities and training. Home isn't well managed/led. Wouldn't recommend particularly for residents with high needs.
12 February 2025
My mum has been at Redmount for nearly 3 years now and I can't recommend them enough, from the management to the care staff and all other staff involved. Everyone is extremely kind patient caring and professional and my mum has been very well looked after so thank you to all involved.
Latest Reviews for Redmount Residential Home
10 March 2026
My grandmother was sent here from hospital for respite and she and I decided that she should stay. Despite never wanting to go into care my grandmother is content and genuinely gets on with staff. Despite not being mobile she is encouraged and helped to join in with activities (occasionally as that
is enough for her). Despite being mainly bed bound she's been able to see the hairdresser Opticion and some entertainment including animals visiting. There always seems to be a smiling face around. She was baked a cake for her birthday which was a lovey touch.
Being solely responsible for my grandmother has been a lot for me but the staff have been very approachable and empathetic and always free to chat.
I can't comment particularly on food or facilities because I haven't seen that but I can say my fussy grandmother is looking well here!
26 February 2026
The staff at Redmount are very professional, caring and kind. My Mum is very well looked after and I find great comfort in knowing that she is in a friendly environment and her needs are met. There are lots of activities and fun sessions and attention is paid to my Mum's individual needs.
23 February 2026
My friend was transferred here from Torbay in Jan, awaiting decision as to operate on badly damaged hip.
Redmounts staff have been so supportive and friendly, and have allowed many friends to visit her daily, encouraged her to join in with the group activities and be part of the Redmount family.
29 January 2026
Wonderful to see Sally looking so radiant and happy in a wonderfully calmly decorated room. She loves the thoughtfully considered paintings reflecting nature. The staff, from the very well sportev + friendly care working, the friendliness of the lady on the desk + the manager, Scott. All were so
easy, approachable, available to listen. The house has a super feel of calm and homeliness because of the team who work there.
14 January 2026
My Father was a resident at Redmount since January 2025, during which time the care he received was always friendly and professional. The room he was in was always kept warm and clean and had a wonderful view which Dad enjoyed everyday, watching the world go by.The staff were very caring and
friendly, and Dad built up a nice trust with them and felt secure.
On Dad's death, he was treated with dignity and empathy, and it was very reassuring to see how well he had been looked after, leading up to his passing, and after.
We will always be grateful, as a family, for the care and kindness shown, both to us with our daily visits, and to Dad during his time there.
13 January 2026
This is my third visit to my friend who has lived here for several months . She seems very settled and happy and looking much healthier than when she arrived. The staff are friendly, helpful and very professional. My friend's needs are met on an individual basis and she finds the staff very good and
the food good too. The environment is welcoming and homely.
13 January 2026
Very friendly helpful staff. Nice rooms ensuite. Always made welcome. Mum has settled in very quickly and now calls this her home, which I never expected. Mum has taken on a new lease of life wearing her rings and getting dressed. Its been a lot better.
08 January 2026
I have been at Redmount for just over 2 years and have enjoyed my time here as I imagine most of the other residents do as well. The staff are very attentive and the food is really good as well. I would highly recommend Redmount to anyone.
08 January 2026
Since my friend arrived at Redmount I have found the staff to be cheerful & supportive, engaging positively & always ready to meet her needs. The manager is informative and helpful. The premises are well presented & hygiene & cleanliness are of a high standard. Best of all my friends mental and
physical wellbeing is as a result greatly improved.
23 September 2025
Carers are very caring, food also looks nice. The room is kept tidy and clean. They have a hairdresser. Podiatry. Going in to keep their hair cut and nails cut. Also, they have entertainers going in, which is nice. The Manager is very approachable, as is the admin lady. Nothing ever too much trouble
for them
29 August 2025
Redmount Care Home in Buckfastleigh has been a blessing for my mum, who was recently admitted with dementia. The staff are incredibly kind, patient, and genuinely caring, making her feel safe, comfortable, and valued from day one. They keep me informed and always go the extra mile to ensure she is
happy and well looked after. The home is clean, welcoming, and has a warm family atmosphere. I'm so grateful for the peace of mind they've given us and can't recommend them highly enough.
19 June 2025
The care staff very kind and helped me in every way. Treatment extremely good.
18 June 2025
Visiting twice in May 2025.Reception received us with courtesy and we were conducted by lift to the day room.There were several residents in the day room.All were fully dressed and seated.There were house staff
around,and we were offered tea.Arrangements were made for us to sit beside our
relative.Our relative was alert and seemed very settled.We did pick our time to avoid mealtimes.The general atmosphere was helpful
and we were impressed by the organisation of several residents in the day room.Our relative was a only
a short time resident,hence some items below are difficult to assess.
20 May 2025
My husband was a resident at Redmount for 4.5 months during which time I visited him nearly every day. I found the staff to be very kind, caring and attentive.
For the last six months of my husbands life he was confined to his bed and they looked after his every need.
I also found them very kind
and understanding towards me.
28 April 2025
My mother has been extremely well looked after since she came to stay in October 2024. The staff are very attentive and have met all of mum's complex needs. She has lovely friends that have helped her to settle in. Highly recommend!
25 April 2025
Excellent service during a difficult time. All problems addressed and solved. Staff very caring. Food very good. All services are available, eg dentist, optician, foot care, entertainment etc. Mum's quality of life and welfare has improved since living at Redmount, can't ask for more really!
07 April 2025
Both my parents are in Redmount and they are so happy and settled they have a lovely room together and from day 1 we have noticed the difference in them. The staff and management are amazing so friendly and helpful, they take extremely good care in all aspects of care, mum is totally disabled and
Dad has Alzheimer's the care they both receive is brilliant, they love the food as well.
21 March 2025
As a dementia sufferer my Mum arrived at Redmount December 2023. Her stay at Redmount was lovely. She was well cared for and the staff wonderful, especially at the end of her stay. A big thank you to all concerned.
20 March 2025
My mum stayed at Redmount for 3 months following stroke and heart attack. I visited 4 hours daily to support recovery so witnessed many of care home's practices. Poor food quality, someone worked hard to suit needs but before complaining mum was often served spaghetti hoops and oily potato waffles.
Mum's rehabilitation needs frequently not met, staff not briefed on positioning and equipment use. Approx 30 mins wait for call bell response and staff often hard to find. Found mum's medication on bed or floor, implying staff weren't always ensuring she'd taken it. Found mum in underwear on chair, end of her bed or more frequently out of reach of her call bell, she is immobile and non-verbal so this is so dangerous and unacceptable. Care staff are supportive but from our experience there are either too many residents or not enough staff. Wide disparity across staff's care abilities and training. Home isn't well managed/led. Wouldn't recommend particularly for residents with high needs.
12 February 2025
My mum has been at Redmount for nearly 3 years now and I can't recommend them enough, from the management to the care staff and all other staff involved. Everyone is extremely kind patient caring and professional and my mum has been very well looked after so thank you to all involved.