Redmount Residential Home

21 Old Totnes Road, Buckfastleigh TQ11 0BY
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9.7 60 Reviews
  • Redmount Residential Home, Buckfastleigh
Situated in the beautiful village of Buckfastleigh Redmount Residential Home occupies an enviable location in the Southwest Devon countryside.

Just half a mile from the famous Buckfastleigh Abbey the home boasts wonderful countryside views and a peaceful setting, as well as comfortable accommodation and dedicated care and nurture.

The home has an outdoor decked area, where residents can enjoy the country air and tend to the many potted plants that brighten the exterior.

Inside there are several well-appointed lounge areas, a conservatory and a dining room, as well as warm and welcoming bedrooms for elderly residents and those living with milder forms of dementia.

Residents are encouraged to remain members of the community and to become involved in events and group activities outside the home. These often include shopping and sightseeing trips, and similarly engaging activities.

Redmount Residential Home's dedicated, highly qualified staff are committed to maintaining excellent care and are in tune with the daily needs of every resident.
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Care Provided by Redmount Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1300

These prices are only a guideline, please contact Redmount Residential Home to find out the exact price for your requirements.

Contact Redmount Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Redmount Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Scott Davies (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 4

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)

Visiting

  • Encourage families and friends to visit as often as possible and support people to go out with loved ones.

Parking

  • Small car park to the front of the home.

Redmount Residential Home Reviews (60)

9.7

Redmount Residential Home has a Review Score of 9.7 (9.669) out of 10, based on 27 reviews in the last 2 years.
Over all time Redmount Residential Home has 60 reviews.

Overall Experience
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Date Published
  • 60
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Reviewer Connection to Redmount Residential Home
  • 20
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Total of 60, showing 1-20
Review from N E (Granddaughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was sent here from hospital for respite and she and I decided that she should stay. Despite never wanting to go into care my grandmother is content and genuinely gets on with staff. Despite not being mobile she is encouraged and helped to join in with activities (occasionally as that
is enough for her). Despite being mainly bed bound she's been able to see the hairdresser Opticion and some entertainment including animals visiting. There always seems to be a smiling face around. She was baked a cake for her birthday which was a lovey touch.
Being solely responsible for my grandmother has been a lot for me but the staff have been very approachable and empathetic and always free to chat.
I can't comment particularly on food or facilities because I haven't seen that but I can say my fussy grandmother is looking well here!
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your lovely review, this means a lot to me and my team and helps ensure we are providing the best care possible.
Your grandmother is very much loved by us all and is a pleasure to look after.
As always if you ever want to chat my office door is always open.
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Review from Allison H (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Redmount are very professional, caring and kind. My Mum is very well looked after and I find great comfort in knowing that she is in a friendly environment and her needs are met. There are lots of activities and fun sessions and attention is paid to my Mum's individual needs.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you so much for your lovely review, it is a pleasure looking after your Mum and she is very much loved by us all. I am glad you are happy with the extensive activities provided and the friendly and professional atmosphere here at Redmount.
I am so happy you have entrusted us to look after your Mum and it is a pleasure for us all to do so.
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Review from Tania R (Friend of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was transferred here from Torbay in Jan, awaiting decision as to operate on badly damaged hip.
Redmounts staff have been so supportive and friendly, and have allowed many friends to visit her daily, encouraged her to join in with the group activities and be part of the Redmount family.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThankyou for your kind review, it personally means a lot to us to recieve such amazing feedback.
Your friend is very much loved by all and I am glad we could help out.
As always everyone is welcome at Redmount and we always encourage visitors to come and see their loved ones.
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Review from Ruth P (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful to see Sally looking so radiant and happy in a wonderfully calmly decorated room. She loves the thoughtfully considered paintings reflecting nature. The staff, from the very well sportev + friendly care working, the friendliness of the lady on the desk + the manager, Scott. All were so easy,
approachable, available to listen. The house has a super feel of calm and homeliness because of the team who work there.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you so much for these lovely comments.
I will be sure to pass this over to our staff team who work so very hard to provide a happy place for everyone to enjoy.
Also thank you for top marks in all areas, it means a lot to us all.
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Review from Julie Anne V (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was a resident at Redmount since January 2025, during which time the care he received was always friendly and professional. The room he was in was always kept warm and clean and had a wonderful view which Dad enjoyed everyday, watching the world go by.The staff were very caring and friendly,
and Dad built up a nice trust with them and felt secure.
On Dad's death, he was treated with dignity and empathy, and it was very reassuring to see how well he had been looked after, leading up to his passing, and after.
We will always be grateful, as a family, for the care and kindness shown, both to us with our daily visits, and to Dad during his time there.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you so much for your review of Redmount Residential Home, it means a lot to me and my team to hear your kind words.
We truly miss your Dad and it was a pleasure looking after you're family and Dad during a difficult time.
Please feel free to pop in if you are ever in the area, it would b great to see you.
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Review from Amelia E (Friend of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my third visit to my friend who has lived here for several months . She seems very settled and happy and looking much healthier than when she arrived. The staff are friendly, helpful and very professional. My friend's needs are met on an individual basis and she finds the staff very good and
the food good too. The environment is welcoming and homely.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your review. I am so pleased to hear you are happy with the care we are providing and that we are able to meet your friends needs on an individual basis. We always strive to provide truly person centred care.
I will be sure to pass this feedback to our hard working staff which I am sure will boost morale.
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Review from Martin S (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly helpful staff. Nice rooms ensuite. Always made welcome. Mum has settled in very quickly and now calls this her home, which I never expected. Mum has taken on a new lease of life wearing her rings and getting dressed. Its been a lot better.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your lovely review of Redmount, your review means the world to me and my team & I am so happy to hear Mum is settled and doing well.
As always I am always here if you want to have a chat.
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Review from Isabel L (Resident) assisted by family/friend published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Redmount for just over 2 years and have enjoyed my time here as I imagine most of the other residents do as well. The staff are very attentive and the food is really good as well. I would highly recommend Redmount to anyone.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your lovely review of Redmount, it is great to hear you are happy here. As always if you ever need to speak to me I am always around.
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Review from S W (Friend of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my friend arrived at Redmount I have found the staff to be cheerful & supportive, engaging positively & always ready to meet her needs. The manager is informative and helpful. The premises are well presented & hygiene & cleanliness are of a high standard. Best of all my friends mental and physical
wellbeing is as a result greatly improved.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your lovely feedback regarding the care we are providing to your friend, it is our pleasure and I am so happy to hear your friends mental and physical wellbeing has greatly improved since being at Redmount.
I will be sure to share this positive feedback with our staff team who always go the extra mile for our residents.
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Review from M C (Niece of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Carers are very caring, food also looks nice. The room is kept tidy and clean. They have a hairdresser. Podiatry. Going in to keep their hair cut and nails cut. Also, they have entertainers going in, which is nice. The Manager is very approachable, as is the admin lady. Nothing ever too much trouble
for them
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for leaving us a review, it means a lot to me and my team to know we are meeting your expectations. It is always our pleasure to ensure loved ones have everything they could possibly need on hand. As always we are always here if you would like a chat.
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Review from Chris K (Son of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Redmount Care Home in Buckfastleigh has been a blessing for my mum, who was recently admitted with dementia. The staff are incredibly kind, patient, and genuinely caring, making her feel safe, comfortable, and valued from day one. They keep me informed and always go the extra mile to ensure she is happy
and well looked after. The home is clean, welcoming, and has a warm family atmosphere. I'm so grateful for the peace of mind they've given us and can't recommend them highly enough.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your lovely review off our home, I am so happy to hear you and your Mum feel valued. I am always around if you ever need to chat. I will be sure to pass this feedback to my team also.
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Review from M H (Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff very kind and helped me in every way. Treatment extremely good.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you so much for your review of Redmount, it was a pleasure supporting you during your respite stay here and we miss you hugely. I will of course pass these comments on to the team who work tirelessly to ensure our residents receive the best care possible. If you are ever in the area please feel free to pop in for a hot drink and a warm welcome. All the best the team.
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Review from P B (Friend of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Visiting twice in May 2025.Reception received us with courtesy and we were conducted by lift to the day room.There were several residents in the day room.All were fully dressed and seated.There were house staff
around,and we were offered tea.Arrangements were made for us to sit beside our relative.Our
relative was alert and seemed very settled.We did pick our time to avoid mealtimes.The general atmosphere was helpful
and we were impressed by the organisation of several residents in the day room.Our relative was a only
a short time resident,hence some items below are difficult to assess.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your review of Redmount Residential Home, I am pleased to hear you were treated with courtesy by the staff team. We welcome and encourage visitors to visit their loved ones and will always go the extra mile to support these visits. I am glad your relative was settled at Redmount. All the best.
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Review from Jacqui E (Wife of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was a resident at Redmount for 4.5 months during which time I visited him nearly every day. I found the staff to be very kind, caring and attentive.
For the last six months of my husbands life he was confined to his bed and they looked after his every need.
I also found them very kind
and understanding towards me.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for this review, it was a pleasure looking after your dear husband and we miss him a lot. We also loved seeing you & Pickle most days. If you are ever around and want to pop In please do so, it would be lovely to see you.
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Review from Jack P (Son of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been extremely well looked after since she came to stay in October 2024. The staff are very attentive and have met all of mum's complex needs. She has lovely friends that have helped her to settle in. Highly recommend!
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you so much for a lovely review, I am glad you are happy with the care we provide for your Mum, we continually strive for perfection and these reviews really do help us to improve. Your Mum is a pleasure to look after.
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Review from J P (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service during a difficult time. All problems addressed and solved. Staff very caring. Food very good. All services are available, eg dentist, optician, foot care, entertainment etc. Mum's quality of life and welfare has improved since living at Redmount, can't ask for more really!
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you so much for your review of Redmount Residential Home. Our staff work extremely hard to provide a good quality off care and it's great to see we have met your expectations. We love looking after your Mum and are glad we could help during a difficult time. I'm always available if you need me.
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Review from Janet W (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents are in Redmount and they are so happy and settled they have a lovely room together and from day 1 we have noticed the difference in them. The staff and management are amazing so friendly and helpful, they take extremely good care in all aspects of care, mum is totally disabled and Dad
has Alzheimer's the care they both receive is brilliant, they love the food as well.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you so much for your lovely review of Redmount Residential Home, it means a lot to me and my team to hear such lovely feedback, the team work so hard to ensure loved ones get the best care possible and it is good to know we are meeting your expectations. We love looking after your Mum & Dad.
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Review from E R (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a dementia sufferer my Mum arrived at Redmount December 2023. Her stay at Redmount was lovely. She was well cared for and the staff wonderful, especially at the end of her stay. A big thank you to all concerned.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for such a lovely review and top scores this means a lot to me and my team. It was a pleasure looking after your Mum & we all miss her very much. I am so happy you were satisfied with the care your Mum received. Take care.
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Review from L M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum stayed at Redmount for 3 months following stroke and heart attack. I visited 4 hours daily to support recovery so witnessed many of care home's practices. Poor food quality, someone worked hard to suit needs but before complaining mum was often served spaghetti hoops and oily potato waffles.
Mum's rehabilitation needs frequently not met, staff not briefed on positioning and equipment use. Approx 30 mins wait for call bell response and staff often hard to find. Found mum's medication on bed or floor, implying staff weren't always ensuring she'd taken it. Found mum in underwear on chair, end of her bed or more frequently out of reach of her call bell, she is immobile and non-verbal so this is so dangerous and unacceptable. Care staff are supportive but from our experience there are either too many residents or not enough staff. Wide disparity across staff's care abilities and training. Home isn't well managed/led. Wouldn't recommend particularly for residents with high needs.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your review of Redmount Residential Home, we welcome all feedback positive or negative as it helps us improve the service we provide. I am sorry that on this occasion you feel we did not meet our usual high standards evidenced in our other reviews and CQC report. Me and my team tried everything possible to make your Mum's experience a positive one within the scope of a care home environment, however we were not able to meet your expectations. I take all your comments on board and I am sorry you feel you couldn't raise these concerns during your Mum's short stay with us, but if you do wish to discuss any of your concerns in more detail please do not hesitate to contact me and we can arrange a suitable time to discuss them.
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Review from Karen H (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Redmount for nearly 3 years now and I can't recommend them enough, from the management to the care staff and all other staff involved. Everyone is extremely kind patient caring and professional and my mum has been very well looked after so thank you to all involved.
Reply from Scott Davies, Registered Manager at Redmount Residential HomeThank you for your glowing review of Redmount, I am pleased to hear you are happy with the care your Mum receives. Positive reviews like this really motivate our staff and ensure we are providing a good service.
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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Redmount Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.669 for Redmount Residential Home is calculated as follows: ( (238 Excellents x 5) + (57 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 311 Ratings = 4.669
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Redmount Residential Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Scott

Scott Davies

Job Title: Registered Manager Joined: 2023

I have worked in health and social care for many years, supporting various types of people. Most recently, I started working at Redmount Residential Home, where my team are passionate about providing person-centred care which is responsive and inclusive. I believe residents should be at the heart of everything we do, and we work hard to develop an open culture where residents, friends and families are involved in people's care.

Frequently Asked Questions about Redmount Residential Home

What types of Care is Redmount Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Redmount Residential Home have?

There are 34 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Redmount Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Redmount Residential Home to the centre of Buckfastleigh?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redmount Residential Home to verify any information. View our terms and conditions. Redmount Residential Home has an Enhanced Service - more info.