Redmount Residential Home, Buckfastleigh, Devon
Redmount Residential Home, Buckfastleigh, Devon
Redmount Residential Home, Buckfastleigh, Devon

Redmount Residential Home is located in ideal surroundings for a comfortable retirement, found on the edge of Buckfastleigh.

A recent addition has been the outside decking area so the residents can take in the country air and sunshine. The property is located approximately 17 miles to the south west of Exeter, 18 miles north east of Plymouth and 15 miles inland from Torquay.

It is also conveniently situated within two minutes drive of the A38. The Redmount is a really first class Home in the true sense of the word, where dedicated, highly qualified staff are committed to maintaining excellent care. They, therefore, take great pride in introducing you to their home where a skilled team of staff are in tune with the daily needs of each resident.

Group: Your Health Ltd

Person in charge: Tracey Meloy (Registered Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages from 55 to 105.

Languages Spoken by Staff (other than English): Chinese - Cantonese, Romanian, Slovak, Chinese - Mandarin

Single Rooms: 28

Shared Rooms: 7

Rooms with ensuite WC: 26

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Redmount Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Redmount Residential Home has a Review Score of 8.7 (8.690)

The Review Score of 8.7 (maximum of 10) for Redmount Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Redmount Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Redmount Residential Home is calculated as follows: ( (30 Excellents x 5) + (6 Goods x 4) ) ÷ 36 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.857 Points relating to the number of positive Reviews for Redmount Residential Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.4 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Redmount Residential Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Redmount Residential Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

Redmount cared for my mother for 6 years. She was well looked after and benefited greatly from the care provided by the kind and professional staff. The activities organised by Redmount were enjoyed by her and made a difference. As her condition deteriorated and her behaviour became more challenging, we worked with the team to allow her to stay there and she had one to one care on a regular basis to stimulate her mentally.

Two very special ladies took a particular part in this and taught me how to reach her, even in the latter stages of her condition. They managed to put her in front of the condition and you could at times forget the dementia which is amazing. Her care at the end was of the best and Redmount looked after us as the family too. Thank you for everything you did for Mum over the last six years.

How likely would you be to recommend Redmount Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother suffered from dementia and spent six years at Redmount Nursing & Residential Home.
I have nothing but admiration for the staff who looked after her. They were patient, kind and thoughtful throughout, despite having many calls on their time they cared or her with understanding and sympathy. During the more challenging times, they did their best even though it was very difficult. I will always be grateful to them.

How likely would you be to recommend Redmount Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The standard of care, commitment, giving medication, willingness to try alternatives and kind and thoughtful treatment of residents has been extraordinarily high from all the staff in Redmount, without exception as observed on my many visits, some overnight in the last 6 years. The staff appear to me to be all saints with endless patience in the most difficult circumstances and lovely people.

How likely would you be to recommend Redmount Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Redmount Residential Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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