The Park, Nether Langwith, Mansfield NG20 9ES
"We were very pleased with the care of my mum. All of the staff were helpful, caring and friendly and we were fully informed as to my mum's…" Read all 50 reviews
Langwith Lodge Residential Home provides dedicated, long-term residential care, respite, daycare and short-term stays. It is registered to care for people on a residential basis, as well as for people with milder forms of dementia. The home's… Read more about Langwith Lodge Care Home
Stapenhill Road, Burton-on-Trent DE15 9AE
"Could not thank the wonderful staff at Rider House Nursing Home for how they cared for my father-in-law. Although he only had a short stay…" Read all 72 reviews
Rider House Nursing Home in Burton-on-Trent provides care for the frail and elderly, and those requiring nursing or personal care for a number of conditions and disorders, physical disability, injuries and dementia. It delivers dedicated, person-centred… Read more about Rider House Nursing Home
112 Chester Road, Buckley CH7 3AH
"Excellent team of staff who have been very helpful and supportive. They have gone above and beyond to ensure our friend has settled in. The…" Read all 37 reviews
Willowdale Residential Home is located in Buckley, Flintshire. Warm, comfortable and welcoming the home strives to provide person-centred care that is tailored towards individual needs while supporting the independence and freedom of choice for all residents. The… Read more about Willowdale Care Home
80 Grange Lane, Cundy Cross, Barnsley S71 5QQ
"Staff are brilliant. The manager is brilliant too. Meals are nice. I enjoy the activities. The Grange is a lovely place. I feel safe…" Read all 26 reviews
Located in Cundy Cross near Barnsley, The Grange and Elm Court offers a range of facilities for the nurture and support of people living with mental health or addiction issues. The accommodation is divided between a gorgeous stone farmhouse which… Read more about The Grange and Elm Court
21 Old Totnes Road, Buckfastleigh TQ11 0BY
"Redmount Care Home in Buckfastleigh has been a blessing for my mum, who was recently admitted with dementia. The staff are incredibly kind,…" Read all 50 reviews
Situated in the beautiful village of Buckfastleigh Redmount Residential Home occupies an enviable location in the Southwest Devon countryside. Just half a mile from the famous Buckfastleigh Abbey the home boasts wonderful countryside views and a… Read more about Redmount Residential Home
Bretby Park, Bretby, Swadlincote, Burton-on-Trent DE15 0QX
"On entering the care home we are always greeted with friendly smiling faces from the reception team. The manager, nurses, and carers are…" Read all 30 reviews
Cedar Court Nursing Home specialises in the care of the frail and elderly. The home provides nurture in a relaxed, friendly environment and ensures that residents maintain freedom and lifestyle of choice while receiving the support that is appropriate… Read more about Cedar Court Nursing Home
Bretby Park, Bretby, Burton-on-Trent DE15 0QX
"Cedar Court was recommended to us. When we went to look around the nursing home, we knew straight away that Mum would be taken good care…" Read all 76 reviews
Cedar Court Dementia Care Home provides nursing and residential care for adults diagnosed with dementia. Its environment is warm, safe and friendly, and there are plenty of stimulating activities on offer to complement residents' nurture and support. Cedar… Read more about Cedar Court Dementia Care Home
52-58 Rock Lane West, Rock Ferry, Birkenhead CH42 4PA
"My mum moved in May last year, she has amazing care from the staff, they let her call me when she gets anxious, she has settled in well,…" Read all 53 reviews
Summer Fields Care Home specialises in the care of the elderly mentally infirm, and those living with milder forms of dementia. It offers long term residential care, respite, daycare and short term stay in a safe, warm and welcoming environment. The… Read more about Summer Fields Care Home
200 Kedleston Road, Derby DE22 1FX
"My dad has been with you since December 2021 and he absolutely loves it! He looks so much healthier than when he came in and I would…" Read all 5 reviews
Your Health Ltd has a Group Review Score of 9.6 (9.557) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Your Health Ltd must have a Review Score.
thank you Vincent for your kind word your mum was a lovely lady and thank you for choosing us to look after her x
Thank you for your lovely review off our home, I am so happy to hear you and your Mum feel valued. I am always around if you ever need to chat. I will be sure to pass this feedback to my team also.
Thank you for this lovely review. It is a pleasure caring for your mum
Thank you for your kind words. We are grateful for you taking the time to review. Glad we could provide some comfort during a difficult time.
Thank you so much for your review of Redmount, it was a pleasure supporting you during your respite stay here and we miss you hugely. I will of course pass these comments on to the team who work tirelessly to ensure our residents receive the best care possible. If you are ever in the area please feel free to pop in for a hot drink and a warm welcome. All the best the team.
Thank you for your review of Redmount Residential Home, I am pleased to hear you were treated with courtesy by the staff team. We welcome and encourage visitors to visit their loved ones and will always go the extra mile to support these visits. I am glad your relative was settled at Redmount. All the best.
Thank you for taking the time to leave a review. Your kind words mean a lot to the team.
Thankyou for taking the time to leave us a review. We loved having your dad here with us at DCH.
Thank you for this review, it was a pleasure looking after your dear husband and we miss him a lot. We also loved seeing you & Pickle most days. If you are ever around and want to pop In please do so, it would be lovely to see you.
Thank you so much for a lovely review, I am glad you are happy with the care we provide for your Mum, we continually strive for perfection and these reviews really do help us to improve. Your Mum is a pleasure to look after.
Thank you so much for your review of Redmount Residential Home. Our staff work extremely hard to provide a good quality off care and it's great to see we have met your expectations. We love looking after your Mum and are glad we could help during a difficult time. I'm always available if you need me.
Thank you for the positive feedback. We have a new activities co-ordinator who is making excellent strides to improve how activities are delivered to the varying needs of the residents. Please let me know if there is anyway you feel we can improve further in this area.
Thanks for the feedback. We really value the relationships that build up with families as well as the residents and hope you always feel welcome in the home
Thank you so much for your lovely review of Redmount Residential Home, it means a lot to me and my team to hear such lovely feedback, the team work so hard to ensure loved ones get the best care possible and it is good to know we are meeting your expectations. We love looking after your Mum & Dad.
Thank you so much for your positive feedback. We welcome any and all opinions and value the time taken to let us know how we are doing. I will feed this back to our staff
Thank you for such a lovely review and top scores this means a lot to me and my team. It was a pleasure looking after your Mum & we all miss her very much. I am so happy you were satisfied with the care your Mum received. Take care.
Thank you for your review of Redmount Residential Home, we welcome all feedback positive or negative as it helps us improve the service we provide. I am sorry that on this occasion you feel we did not meet our usual high standards evidenced in our other reviews and CQC report. Me and my team tried everything possible to make your Mum's experience a positive one within the scope of a care home environment, however we were not able to meet your expectations. I take all your comments on board and I am sorry you feel you couldn't raise these concerns during your Mum's short stay with us, but if you do wish to discuss any of your concerns in more detail please do not hesitate to contact me and we can arrange a suitable time to discuss them.
It is regrettable to receive such negative feedback. Especially when I know we all work so hard to meet the varied and complex needs of the residents. However we take everyone's comments on board, negative or otherwise and look at what we can do to improve. What must be acknowledged, at least in order to have some context, is that from the day your husband arrived, he was resistant to placement and refused any input from care staff and expressed challenging behaviours when any intervention was attempted by staff to meet his needs. I'm sure you will understand that it then makes it very difficult for staff to address the issues such as personal care with him and hope goes someway to explain why you found him in the state of dress that you did on visits. As I understand it, this was explained to you on several occasions by senior staff and at the time no concern or complaint was raised to me either. Should you wish to call me at the home to discuss further, please do not hesitate.
Thank you for your feedback. As always I will pass this on to all of our staff.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,071 |
Residential Dementia Care | £1,200 |
Nursing Care | £1,175 |
Nursing Dementia Care | £1,533 |
All Care Types | £1,088 |
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