Care Homes Owned by Your Health Ltd

Cleanliness excellent

Mum went there at the right time and was very well looked after until she passed away. Thank you to all the staff for making the end of her life comfortable. Thank you.

Very happy with mother's care the staff are excellent friendly and take time to chat with mum. The activity lady Kerry comes up with several different things for the residents to participate in. The food is of a good standard and the home is undergoing a refit so looks nice and new

Scott and Julie are absolutely amazing and very down to earth people the staff are amazing and the senior who was on when I visited was going above and beyond and gave time to have a chat my auntie is definitely getting the best possible care she looks really well thank you very much for what you are all doing your doing amazing

Rider House is the best care home, Mum went in in poor health and they have fed her up and now she is a lot better. The staff are amazing and kind. If you are thinking about care for a loved one, I personally feel that you have arrived at the right place.

My sister loves it at Abbey Court, the place and the staff. Would be nice to know when her room is going to be refurbished as a lot of the place has been. She's a bit concerned about moving out of her room while it's being done.

Staff are always polite and ready to help. They treat my mum like a friend and look after her well. They keep me up to date with phone calls and have helped with hospital appointments. If I need to ring and ask questions they will help. The service is much better now that there are dedicated staff on reception

The staff at the home are caring and attentive, displaying levels of patience with the residents consistent with hopes and expectations despite the challenges presented by the conditions of most of the residents. They always react quickly to problems - notably residents' health issues - and inform relatives promptly, although subsequent updates can be a little sporadic and we have had some difficulties getting responses at weekends when administrative staffing levels are reduced. Initially the interior of the home's physical appearance was rather "tired" but the investment made since the change of ownership has resulted in welcome improvements. Hopefully this initiative will continue to cover the residents' rooms. Overall though, we have no significant complaints about the home or the standard of care it provides.

Communication is very good.

my father has been in abbey court since october 8th 2025 i am very pleased with the care he gets lesley is extremely helpful and mary the nurse is helpful and always has a smile on her face . all the other assistants are very good.

He has had also good conversations with the part time weekend staff who bring extra insights into the home.

Don't know charges as we aren't involved in this side of care.

My brother has been living here for nearly two years and has settled in well. During that time Abbey Court has changed hands and it is good to see investment and refurbishment from the new company. Staff are attentive and helpful and my brother is well looked after. Happy to recommend.

My mum's journey which resulted in her being moved into the home was a very difficult one. Her dementia means she can be challenging but the staff from my experience handle her with care and compassion. Any concerns have been dealt with & communication is good. The home is comfortable and clean and mum is well fed and hydrated. Recently a new entertainment lady has been engaging mum with various activities including knitting and I really appreciate her efforts.

Nothing is too much and my husband is well looked after.

Excellent care, staff, food, activities maintenance, laundry and domestic. All led by the most wonderful manager Amanda, my best friend is so happy and loves being at Rider. Nothing is too much trouble. I am reassured my friend is in the best care, safe and so happy.

The place is clean and safe for the residents

I would thoroughly recommend Redmount Residential Home, from the moment you walk through the door your warmly welcomed from the lovly manager and the very helpful receptionist. The staff are all so friendly and approachable. The clients are so well looked after for all their individual needs. There were no complaints about food, with cups of tea and other drinks always available. The home is clean and bright with a weekly activity planner, with allsorts of different things going on for the residents. My Mum stayed here for a few weeks respite from hospital, I would have no worries or concerns at all if she had to return one day

I have two friends that I visit regularly. The staff are always friendly and well presented. Always felt welcomed. The rooms are clean and you can see that the residents are well looked after and supported.

My aunt went into Rider House for respite following a fall at home and breaking her ankle. Despite saying she would never go in a home she decided to stay at Rider where the care, food and activities is 1st class. With all the support of the wonderful staff and manager Amanda she has not had any more falls and is very happy, safe and very care for, she has made a lot of friends and I would have no hesitation in recommending Rider House to anyone.