Rider House Nursing Home

Stapenhill Road, Burton-on-Trent DE15 9AE
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9.7 80 Reviews
  • Rider House Nursing Home, Burton-on-Trent
Rider House Nursing Home in Burton-on-Trent provides care for the frail and elderly, and those requiring nursing or personal care for a number of conditions and disorders, physical disability, injuries and dementia.

It delivers dedicated, person-centred care in a warm and friendly environment, with a focus on dignity and freedom of choice at all times.

The home is nestled within well-kept gardens that back on to mature woodland. To the front, there are views across the River Trent, with the local amenities and attractions just a short drive away.

Residents are encouraged to enjoy a variety of activities and pastimes that are organised by the home, as well as being able to take trips out and about.

Rider House Nursing Home's accommodation is set out over two floors, with a lift providing easy access. There are communal living and dining areas, as well as comfortably furnished bedrooms.
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Care Provided by Rider House Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1577
  • Self-Funded Nursing Care: £1200 – £1577
  • RESPITE Self-Funded Residential Care: £1200 – £1577
  • RESPITE Self-Funded Nursing Care: £1096 – £1316

These prices are only a guideline, please contact Rider House Nursing Home to find out the exact price for your requirements.

Contact Rider House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Rider House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Bisson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (1)

Visiting

  • Please call to discuss latest arrangements

Parking

  • On site car park

Rider House Nursing Home Reviews (80)

9.7

Rider House Nursing Home has a Review Score of 9.7 (9.725) out of 10, based on 19 reviews in the last 2 years.
Over all time Rider House Nursing Home has 80 reviews.

Overall Experience
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Date Published
  • 80
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Reviewer Connection to Rider House Nursing Home
  • 34
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  • 5
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Total of 80, showing 1-20
Review from A C (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rider House is extremely well run and all the staff are lovely, friendly and very caring. They go above and beyond in caring for mum. She feels safe and well looked after, which is all we ask for, but we feel totally comfortable that mum is being looked after and kept busy with activities that have
definitely helped with her dementia. Thank you to you all.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you for your lovely review. It is our pleasure to have Mum with us at Rider and be involved with the family. I will ensure that your lovely feedback is conveyed to all the staff .
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Review from J W (Daughter-in-law of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was welcomed at Rider House after a dreadful few days at another care home.
Whilst mum was only at Rider House for a short time due to her progression of her illness she was treated with respect and dignity by the whole team.
The team kept mum as comfortable as they could. We were made to feel
welcome and were also treated with care and compassion. It was a lovely touch when the staff lined the road as the funeral procession drove past on mum’s final journey.
Thank you to the manager and her wonderful team.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you for your lovely feedback and review. I will ensure your sentiments are passed on to the team and would like to say that it was a pleasure to be involved with all the family and play a small part in the care of your lovely Mum. Amanda
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Review from L L (Daughter-in-law of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we could not be more impressed with the care mum has received at Rider House. Mum moved from another care home to be closer to us and it was the best decision we ever made. Mum looks the healthiest she has ever been over the last few years, loves the food and put on weight. Lovely home cooked
food and cakes and puddings to die for. Mum is beautifully dressed, hair always tidy and nails polished, just like mum was at home. She has made friends with other residents and the lovely staff, especially Amanda who has helped us navigate funding and assessments - she has so much time for everyone - 1st class home.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you so much for your lovely review. I have passed on your positive feedback to all the staff. The staff and i take pride in ensuring the residents are cared for as they would were they at home and it is really appreciated that this is acknowledged. It is our pleasure to be involved in the care of your Mum and the extended family. Amanda
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Review from J H (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a very traumatic stay at another care home, mum was thankfully transferred to Rider. From the very beginning of mums final journey, we were made to feel very welcome and looked after. The kindness and love shown by the manager and all staff was outstanding. Sadly mum died 15 days after her 88
birthday. The staff, although very busy, found time to be kind. They just need to be able to spend a little time to sit and breath and relax with the residents. During mums stay I tried to be with her at lunch times to help as much as I could and saw how the staff were at dinner times which was good. Talking to residents whilst feeding is so important. The manager and all staff need a very big pat on the back for the care and kindness they deliver. They need to keep doing what they do best and treat residents as family. They do, however need another lift for residents upstairs.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you for your review. It was our pleasure to be involved in the care of your Mum and the family. I know it can be busy at times with the one lift but we have listened to feedback and i am pleased to advise that a second lift will feature in our further developments at Rider. I will ensure all staff are communicated your kind words especially in relation to the care and kindness you experienced which is at the forefront of all we do at Rider.
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Review from T B (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Rider House are all angels!!
My mum loves them and they look after her very well. The house always smells and looks clean and tidy.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you Trudie for your kind review. It is our pleasure to be a part of your Mums care and she is equally loved by all staff.
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Review from James J (Friend of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant place to visit, staff are always very helpful, CJ is always very happy and content. Everywhere is clean and tidy and operational. If ever I have to go into a home this is the one I would choose.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you Alan very much for your lovely review. CJ and his family who are so far away, appreciate your visits. He is very lucky to have a friend that cares and visits regularly. I will pass on your kind feedback to the staff. Amanda
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Review from S S (Daughter-in-law of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care by everyone is absolutely first class its a lovely family feeling and atmosphere where we feel totally relaxed but we know there is someone to ask if we've got any concerns at all. The home itself is immaculate again testament to all concerned.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeDear Sue. Thank you very much for your lovely review. It is our pleasure to be involved in the care of your lovely mum/mum in law and I will pass on your compliments to all the staff. Amanda
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Review from B C (Daughter-in-law of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All communication with Rider House has been excellent, prompt and clear. Residents are treated with dignity and respect and all of the team are helpful and have a very positive attitude, we are being cared for and welcomed as a family which is very reassuring. Excellent hygiene standards throughout.
Hands on management with clear focus on resident needs. All promises have been kept and nothing is too much trouble for the hard working team. We feel very supported at a difficult time and are very grateful to everyone at Rider House.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you so much for your lovely review. I will ensure your positive feedback is relayed to all staff. Amanda
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Review from Gemma C (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I visit my mum which isnt as often as I would like as I dont live nearby. I am always met by friendly, helpful staff who's kindness and care is shown throughout their dealings with the residents and their colleagues. I am always impressed with all services supplied and I gain extra insight
when im not visiting, through Rider House's Facebook page. I look forward to seeing what the residents are up to and take delight seeing the end results of their activities. Amanda, the manager, as well as the other staff will always take time out if I have any questions and never make me feel that I am taking up their time. I am so impressed with the working relationships betweem the staff, residents and families and its a joy to see my mum so settled, relaxed and happy within this environment which is now her home #1stclass #ahappyplace
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeDear Gemma. Thank you very much for your lovely review. I will ensure all the staff are made aware of the compliments. The pleasure is all ours in caring for your lovely Mum and welcoming you and your sisters to Rider House.
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Review from J S (Respite Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have come here from hospital after breaking 6 ribs.
The staff are all very patient and kind. The food is very good. Homemade and delicious.
I have a large room with an ensuite, overlooking a garden.
Rider house is ideal for recuperating from an injury or operation in my opinion.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you Judith for your lovely review. It was our pleasure to have you at Rider and I hope your recovery continues well. We would love to see you at Rider when you are next back in the UK. Very best wishes from residents and staff at Rider.
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Review from S M (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have seen the care staff going out of their way to make mum and the other residents comfortable and contented.
A lot of effort is put into her food & drink intake with good meals and snacks. She has eaten better since being here.
I am reassured that she is in safe hands.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you S M for your kind review. It is our pleasure to be involved in the care of your Mum at Rider. I will pass your compliments on to the care and kitchen staff.
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Review from G L (Daughter-in-law of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not thank the wonderful staff at Rider House Nursing Home for how they cared for my father-in-law.
Although he only had a short stay they made him welcome they were friendly efficient and nothing was too much trouble. I definitely recommend this to anyone looking to be cared for.
Staff and management
went above and beyond.
Highly recommended.
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Review from J J (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring home, great manager who goes above and beyond and wonderful caring staff. Mum is always clean, respected and well presented.
Meals look lovely and home always smells nice.
Home in lovely surroundings.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you very much for your kind review. It is the pleasure of the staff and myself to be involved in the care of your mum.
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Review from G P (Son of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother suffers from dementia and the necessary care she enjoys at Rider House is exemplary providing great comfort to myself, my siblings, and all Mum's family knowing she is both safe and well cared for at all times.
The staff and management work very hard to maintain a friendly environment for
the residents and visitors alike.
Highly recommended.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you very much for your kind review. It is a pleasure to be involved in the care of your lovely mum.
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Review from L G (Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very good, kind and helpful. Cleanliness is excellent, they even wash the floor every day. And the laundry is excellent if I put something out in the morning it comes back the same day. They come quickly when you press the button.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you for your lovely feedback. It is our pleasure to have you with us at Rider House.
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Review from J M (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone is so friendly and helpful. They look after my Father very well and he has been so much better being here.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you for your lovely feedback. It is our pleasure to have your Dad at Rider House. He keeps us all entertained with his lovely humour.
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Review from S M (Son of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with Mum's care, Mum is comfortable and well looked after. The staff are friendly and helpful. Everywhere looks clean and tidy, and visiting is no problem.
The food looks good and I have seen staff helping to feed Mum.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you very much for your lovely review. It is our pleasure to be involved in the care of your Mum.
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Review from K T (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rider House provides a warm, safe, caring environment for the residents. The carers are respectful and kind, with a lovely sense of fun.
My Mum hasn’t been the easiest of residents but Rider House (and particularly the manager) have been very patient in settling her in and making her feel at home.
We are very happy with the care she receives.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you for your lovely review. It has been a great pleasure to have your Mum join us at Rider and be involved in her care.
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Review from J E (Brother of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most importantly is the care and kindness shown by the staff. Nursing care has always been of a professional standard. The room occupied by my brother is small and basic but clean and well-kept.
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Review from Anne B (Sister of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rider House took my sister in as an emergency. I was apprehensive at first as my sister has complex needs. It was easy to see that the home is well-run and has a lovely atmosphere. Staff are very welcoming and so caring in the way my sister has been looked after. I have no hesitation in recommending
this wonderful home. We hope to see them all again in the not-too-distant future.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing HomeThank you Anne for your lovely review. It was a pleasure to be involved in the care of your sister and likewise, I hope we will see you again very soon.
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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Rider House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Rider House Nursing Home is calculated as follows: ( (172 Excellents x 5) + (41 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 220 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Rider House Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Amanda Bisson

Job Title: Home Manager

"I have worked at Rider House since December 2018. During this time, I have seen immense changes at Rider House, supported by the management team and the wonderful, caring staff that Rider has. This ensures that we always strive to be the best we can, providing the love and care that we all work hard to achieve and is expected from our residents, their families, and our supportive community.
I have worked as a registered nurse for over 40 years and have never had second thoughts about my chosen career path. After initially qualifying I worked in general medicine, progressing to oncology, chemotherapy, palliative and EOL care nurse specialist. This career progression enables me to provide the best care we can for all residents regardless of their needs and ill health, ensuring that they are supported to live as well and happy as they deserve. I am constantly seeking to get the best from the staff, but in a manner that recognises their value and worth so that their enthusiasm and genuine care helps us all to achieve our intended aims.”

Frequently Asked Questions about Rider House Nursing Home

What types of Care is Rider House Nursing Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rider House Nursing Home have?

There are 40 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rider House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rider House Nursing Home to the centre of Burton-on-Trent?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rider House Nursing Home to verify any information. View our terms and conditions. Rider House Nursing Home has an Enhanced Service - more info.