Such a wonderful team providing an excellent service.J F(Daughter-in-law of Resident/Service User)
The care home provides excellent service. Residents are well cared for by all the staffC B(Friend of Resident/Service User)
Everyone is so friendly and helpful. They look after my Father very wellJ M(Daughter of Resident/Service User)
Such a wonderful team providing an excellent service.J F(Daughter-in-law of Resident/Service User)
The care home provides excellent service. Residents are well cared for by all the staffC B(Friend of Resident/Service User)
Everyone is so friendly and helpful. They look after my Father very wellJ M(Daughter of Resident/Service User)
Rider House Nursing Home in Burton-on-Trent provides care for the frail and elderly, and those requiring nursing or personal care for a number of conditions and disorders, physical disability, injuries and dementia.
It delivers dedicated, person-centred care in a warm and friendly environment, with a focus on dignity and freedom of choice at all times.
The home is nestled within well-kept gardens that back on to mature woodland. To the front,...
The price(s) shown are provided by the care home. Contact Rider House Nursing Home for full pricing details and T&Cs.
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Rider House Nursing Home has a Review Score of 9.9 (9.873) out of 10, based on 29 reviews in the last 2 years.
Over all time Rider House Nursing Home has 92 reviews.
I have only been a resident at Rider House since 11th January 2019. To date I have found the service friendly and professional. Not everything is perfect, but we are getting there with the manager's help.
I would have no hesitation but to recommend Rider House to anyone who needs to find a nursing home for an elderly or ailing relative or friend.
Mum lived at Rider House from August 2017 to January 2018 when she sadly passed away. The whole staff are very dedicated to caring for their residents.The carers do a fantastic job, treating their ladies (or gents I'm sure!) with respect and consideration - taking time to ensure that they have done all they can to make them comfortable, clean and where necessary, feeding them with great patience.
The whole team at Rider House from management, carers, cleaners, kitchen ladies and handymen have a wonderful, friendly approach to the residents and their families and friends. Congratulations to you all on making Rider House the warm, caring environment it is.
My mother-in-law has been in Rider House for 2 years. Over this time I have been really impressed by the warmth, caring, kind friendliness and professionalism of the staff.
When she was very ill recently and admitted to hospital from the home one member of staff accompanied her to the hospital and stayed with her despite it being several hours past the end of shift but she waited till my sister-in-law arrived at the hospital. Please thank her.
My mother-in-law with the help and quality care provided by Rider House has made a remarkable recovery to a point where she again enjoys her food, her sense of humour has returned and her dignity has been respected.
Sadly mum passed away in June. The staff on duty that night were amazing.
Thank you for your comments. I am pleased you felt staff were able to support you at a difficult time.
Food is good and rooms very clean and comfortable.
Thank you for taking the time to review our home. I will pass your comments on to staff.
I was very unsure how my mom was going to react as she has never wanted to end up needing to be looked after, but after a couple of hours, a very rocky start, that all changed. The staff here are so friendly, kind and have made her so very very welcome. My mom is deaf so needs things to be written down which is what happens and they have found their own way of communicating which has made her the happiest I have seen her for many years. She is even eating well which she has also not done for years, hence her getting weaker and weaker. So what I can say, which also comes from my husband, brother and sister in law, is a very big well done and thank you so much for your help and kindness to my mom and indeed myself at such a difficult time.
Thank you so much for your review. I will pass your comments on to staff. We are so pleased your mum has settled so well and indeed is happy here at Rider House.
I visit my sister on a regular basis at different times of the day and have always found the home to be clean, staff efficient and friendly and my sister well cared for at all times. I would strongly recommend this home.
My mum lived at Rider House from July 2011 until her death in September 2016. She was always treated with great respect and dignity. In spite of her sometimes being "difficult" (impatient on her part) the care staff were wonderful - patient and caring. Since her death, I have volunteered at Rider House especially Friday afternoons (bingo caller) and at special activities (Christmas and summer fairs etc). It is my way of thanking them all at Rider House for their care of mum.
Thank you for your kind review and your continued involvement in Rider House. We are very fortunate to have you as a volunteer, our residents look forward to seeing you and your bingo sessions each week.
Over the 8 years I have known the team at Rider House Nursing Home, I have been extremely impressed with the care, thoughtfulness, friendly and indeed loving attitude given to all residents giving a very happy and comfortable living situation.
Thank you so much for taking the time to review our home, and for the lovely comments. Our staff endeavour to provide the best care they can to ensure a happy, safe environment for our residents.
My sister has been a resident of Rider House for almost 5yrs now and in that time as she has got older and frailer, the staff have shown her the respect, care and attention that the dedicated carer's give at Rider House. My sister is now totally bed bound and unable to do anything for herself so from being quite active to now, I can honestly say that I cannot thank them enough for the excellent job that they do.
Thank you so much for taking the time to review our home. Your lovely comments will be passed on to staff.
We could not wish for better. Excellent care from a dedicated staff.
Thank you so much for your lovely review about our home and the care your mum receives. I will pass your comments on to all staff. We really value comments and strive to deliver excellent care. It is good to know we are providing an efficient caring service.
Very happy.
Thank you so much for your positive review. We are so pleased we were able to meet your husbands needs so well, and look forward to his next stay with us.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I have worked as a registered nurse for over 40 years and have never had second thoughts about my chosen career path. After initially qualifying I worked in general medicine, progressing to oncology, chemotherapy, palliative and EOL care nurse specialist. This career progression enables me to provide the best care we can for all residents regardless of their needs and ill health, ensuring that they are supported to live as well and happy as they deserve. I am constantly seeking to get the best from the staff, but in a manner that recognises their value and worth so that their enthusiasm and genuine care helps us all to achieve our intended aims.”
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