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Rider House Nursing Home

Stapenhill Road, Burton-on-Trent, Staffordshire DE15 9AE
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Such a wonderful team providing an excellent service.J F(Daughter-in-law of Resident/Service User)
Rider House Nursing Home, Burton-on-Trent
The care home provides excellent service. Residents are well cared for by all the staffC B(Friend of Resident/Service User)
Rider House Nursing Home, Burton-on-Trent
Everyone is so friendly and helpful. They look after my Father very wellJ M(Daughter of Resident/Service User)
Rider House Nursing Home, Burton-on-Trent

Rider House Nursing Home in Burton-on-Trent provides care for the frail and elderly, and those requiring nursing or personal care for a number of conditions and disorders, physical disability, injuries and dementia.

It delivers dedicated, person-centred care in a warm and friendly environment, with a focus on dignity and freedom of choice at all times.

The home is nestled within well-kept gardens that back on to mature woodland. To the front,...  

Care Provided by Rider House Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,577£1,200 - £1,577
Nursing Care£1,200 - £1,577£1,096 - £1,316

Contact Rider House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Amanda Bisson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (1)

Visiting

  • Please call to discuss latest arrangements

Parking

  • On site car park

Rider House Nursing Home Reviews (92)

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9.9

Rider House Nursing Home has a Review Score of 9.9 (9.873) out of 10, based on 29 reviews in the last 2 years. Over all time Rider House Nursing Home has 92 reviews.

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Showing 92 reviews matching selected criteria
Review from Gemma C (Daughter of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

Every time I visit my mum which isnt as often as I would like as I dont live nearby. I am always met by friendly, helpful staff who's kindness and care is shown throughout their dealings with the residents and their colleagues. I am always impressed with all services supplied and I gain extra insight when im not visiting, through Rider House's Facebook page. I look forward to seeing what the residents are up to and take delight seeing the end results of their activities. Amanda, the manager, as well as the other staff will always take time out if I have any questions and never make me feel that I am taking up their time. I am so impressed with the working relationships betweem the staff, residents and families and its a joy to see my mum so settled, relaxed and happy within this environment which is now her home #1stclass #ahappyplace

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Dear Gemma. Thank you very much for your lovely review. I will ensure all the staff are made aware of the compliments. The pleasure is all ours in caring for your lovely Mum and welcoming you and your sisters to Rider House.

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Review from J S (Respite Resident) published on 16 October 2025 Submitted via Website
Overall Experience
I have come here from hospital after breaking 6 ribs.
The staff are all very patient and kind. The food is very good. Homemade and delicious.
I have a large room with an ensuite, overlooking a garden.

Rider house is ideal for recuperating from an injury or operation in my opinion.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Judith for your lovely review. It was our pleasure to have you at Rider and I hope your recovery continues well. We would love to see you at Rider when you are next back in the UK. Very best wishes from residents and staff at Rider.

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Review from S M (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience
I have seen the care staff going out of their way to make mum and the other residents comfortable and contented.
A lot of effort is put into her food & drink intake with good meals and snacks. She has eaten better since being here.

I am reassured that she is in safe hands.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you S M for your kind review. It is our pleasure to be involved in the care of your Mum at Rider. I will pass your compliments on to the care and kitchen staff.

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Review from G L (Daughter-in-law of Resident) published on 11 April 2025 Submitted via Website
Overall Experience
Could not thank the wonderful staff at Rider House Nursing Home for how they cared for my father-in-law.
Although he only had a short stay they made him welcome they were friendly efficient and nothing was too much trouble. I definitely recommend this to anyone looking to be cared for.
Staff and management went above and beyond.

Highly recommended.

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Review from J J (Daughter of Resident) published on 3 February 2025 Submitted via Website
Overall Experience
Lovely caring home, great manager who goes above and beyond and wonderful caring staff. Mum is always clean, respected and well presented.
Meals look lovely and home always smells nice.

Home in lovely surroundings.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind review. It is the pleasure of the staff and myself to be involved in the care of your mum.

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Review from G P (Son of Resident) published on 3 February 2025 Submitted via Website
Overall Experience
My mother suffers from dementia and the necessary care she enjoys at Rider House is exemplary providing great comfort to myself, my siblings, and all Mum's family knowing she is both safe and well cared for at all times.
The staff and management work very hard to maintain a friendly environment for the residents and visitors alike.

Highly recommended.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind review. It is a pleasure to be involved in the care of your lovely mum.

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Review from L G (Resident / Service User) published on 16 December 2024 Submitted via Postal Card
Overall Experience

Everyone is very good, kind and helpful. Cleanliness is excellent, they even wash the floor every day. And the laundry is excellent if I put something out in the morning it comes back the same day. They come quickly when you press the button.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It is our pleasure to have you with us at Rider House.

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Review from J M (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

Everyone is so friendly and helpful. They look after my Father very well and he has been so much better being here.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It is our pleasure to have your Dad at Rider House. He keeps us all entertained with his lovely humour.

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Review from S M (Son of Resident) published on 18 November 2024 Submitted via Website
Overall Experience
Very happy with Mum's care, Mum is comfortable and well looked after. The staff are friendly and helpful. Everywhere looks clean and tidy, and visiting is no problem.

The food looks good and I have seen staff helping to feed Mum.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review. It is our pleasure to be involved in the care of your Mum.

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Review from K T (Daughter of Resident) published on 29 February 2024 Submitted via Website
Overall Experience
Rider House provides a warm, safe, caring environment for the residents. The carers are respectful and kind, with a lovely sense of fun.

My Mum hasn’t been the easiest of residents but Rider House (and particularly the manager) have been very patient in settling her in and making her feel at home. We are very happy with the care she receives.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely review. It has been a great pleasure to have your Mum join us at Rider and be involved in her care.

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Review from J E (Brother of Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Most importantly is the care and kindness shown by the staff. Nursing care has always been of a professional standard. The room occupied by my brother is small and basic but clean and well-kept.

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Review from Anne B (Sister of Resident) published on 5 January 2024 Submitted via Postal Card
Overall Experience

Rider House took my sister in as an emergency. I was apprehensive at first as my sister has complex needs. It was easy to see that the home is well-run and has a lovely atmosphere. Staff are very welcoming and so caring in the way my sister has been looked after. I have no hesitation in recommending this wonderful home. We hope to see them all again in the not-too-distant future.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Anne for your lovely review. It was a pleasure to be involved in the care of your sister and likewise, I hope we will see you again very soon.

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Review from S B (Daughter of Resident) published on 29 December 2023 Submitted via Postal Card
Overall Experience

I worked in care for 14 years, I've been to lots of care homes and have been very concerned over the years. Rider House Nursing Home is a really lovely place from my mum, everyone is supportive and caring. I can visit and call and ask about Mum, always a positive response. I've seen exceptional patience towards my mum and other residents their webpage always shows us the activities they do, Mum has settled. She shows no sign of distress which was paramount at home, great place for Mum 10/10.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind words and lovely review. It is a pleasure to be involved in the care of your Mum and have the additional support of such caring families.

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Review from C B (Friend of Resident) published on 29 December 2023 Submitted via Postal Card
Overall Experience

The care home provides excellent service. Residents are well cared for by all the staff. Rooms are really fun lovely and they all have their own personal touches.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review and kind words. It is a pleasure to be involved in the care of your friend at Rider House.

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Review from Susan K (Sister of Resident) published on 26 December 2023 Submitted via Postal Card
Overall Experience

Our sister came to you earlier in the year, having moved from a care home because of medical issues. She was having lots of problems previously, with mental health too. All of the issues have gone. She is happier and settled, and her quality of life has 100% improved. We can't tell you what this means to us, relief, yes, both just that, the care and love all of your staff give us superb. Whenever we visit, our sister has her beautiful clothes., matched with her jewellery, which for her and us is so important. Alwats that extra mile. Thank you all so very much.

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Review from Tina B (Sister of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

Our sister moved to Ryder House in April 23, and the care, support and love we have experienced have been amazing. The whole team maintains very high standards and is always friendly and supportive. The manager keeps us all really informed of any care plan changes. We are included in all decision-making, and so is our sister. Their priority is to ensure their residents have a warm, loving environment and maintain their dignity and some control over their lives, which is so important. Thank you.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home
Dear Tina,

Thank you very much for the lovely review. Your sister has improved and settled so well since joining us at Rider and it is our privilege to be involved in her care.

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Review from Patricia B (Sister of Resident) published on 11 December 2023 Submitted via Website
Overall Experience

My sister moved to Rider House in April 23. This was the best decision we as a family have made. She needs full-time care because of her progressive MS. Since moving from her previous care facility, we have noticed a major change in her moods; she has been encouraged to join in activities which she didn’t do before and is very happy and settled. The staff are all very caring and helped her settle in, and the staffing doesn’t change much, so she knows who is looking after her, which she finds very reassuring. The manager runs a tight ship, and it shows. She's always clean and well dressed, even down to matching jewellery for her outfits. Fantastic - cannot fault you in any way.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for the lovely review. It is a privilege to have your sister with us at Rider and to see her settle in so well. The support and dedication from all the family are outstanding, and the staff and I are very fortunate to have the opportunity to be involved with such wonderful residents and families.

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Review from S D (Sister-in-law of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience
I have been a visitor at Rider House for several years. My mum received end-of-life care, and my dad received nursing care for many years, and now my sister-in-law is a resident.
Rider House is just a very special place, and my first impression all those years ago was exactly right.
The home is welcoming, spotless and, in my opinion, staffed by a very professional, caring team. I trusted them with those I loved, and they have always done their very best.

Well done, Rider House.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review. We are very privileged to have had the opportunity to care for your family members and have your continued support at Rider.

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Review from Sandra L (Niece of Resident) published on 14 May 2023 Submitted via Website
Overall Experience

I would like to say a big thank you to all the staff who gave us a warm, friendly welcome yesterday when a group of us arrived to celebrate a relative’s birthday, we hoped to celebrate in the garden but the weather was not good, the staff made us comfortable in a room where we could all be together and even brought us tea and cakes. You all do an amazing job and make sure guests and residents are happy, it shows in the atmosphere of the home.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Sandra for your kind words and lovely feedback. It is our pleasure to have your aunt here who keeps us entertained with her great sense of humour. She thoroughly enjoyed her birthday celebrations with all the family.

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Review from Tracey H (Daughter of Resident) published on 16 January 2023 Submitted via Website
Overall Experience

I would like to say a massive thank you to the manager and staff that went above and beyond for caring for my mum, she loved it there. They took her to hospital appointments and eye appointments. They always had a laugh with all the residents and through covid, they encouraged them to join in the activities.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

  • 28 Feb 2019Recipient: Your Health Ltd

Accreditations

There are no accreditations posted yet for Rider House Nursing Home.

Meet the Team (1)

Amanda Bisson
Amanda BissonJob Title:Home Manager
"I have worked at Rider House since December 2018. During this time, I have seen immense changes at Rider House, supported by the management team and the wonderful, caring staff that Rider has. This ensures that we always strive to be the best we can, providing the love and care that we all work hard to achieve and is expected from our residents, their families, and our supportive community.

I have worked as a registered nurse for over 40 years and have never had second thoughts about my chosen career path. After initially qualifying I worked in general medicine, progressing to oncology, chemotherapy, palliative and EOL care nurse specialist. This career progression enables me to provide the best care we can for all residents regardless of their needs and ill health, ensuring that they are supported to live as well and happy as they deserve. I am constantly seeking to get the best from the staff, but in a manner that recognises their value and worth so that their enthusiasm and genuine care helps us all to achieve our intended aims.”

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