Rider House Nursing Home

Stapenhill Road, Burton-on-Trent DE15 9AE
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9.8 72 Reviews
  • Rider House Nursing Home, Burton-on-Trent
Rider House Nursing Home in Burton-on-Trent provides care for the frail and elderly, and those requiring nursing or personal care for a number of conditions and disorders, physical disability, injuries and dementia.

It delivers dedicated, person-centred care in a warm and friendly environment, with a focus on dignity and freedom of choice at all times.

The home is nestled within well-kept gardens that back on to mature woodland. To the front, there are views across the River Trent, with the local amenities and attractions just a short drive away.

Residents are encouraged to enjoy a variety of activities and pastimes that are organised by the home, as well as being able to take trips out and about.

Rider House Nursing Home's accommodation is set out over two floors, with a lift providing easy access. There are communal living and dining areas, as well as comfortably furnished bedrooms.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1200

These prices are only a guideline, please contact Rider House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Amanda Bisson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment by Qualified Staff
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (1)

Visiting

  • Please call to discuss latest arrangements

Parking

  • On site car park

Rider House Nursing Home Reviews (72)

9.8

Rider House Nursing Home has a Review Score of 9.8 (9.796) out of 10, based on 17 reviews in the last 2 years.
Over all time Rider House Nursing Home has 72 reviews.

Overall Experience
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Reviewer Connection to Rider House Nursing Home
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Total of 72, showing 21-40
Review from Kerry C (Granddaughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home. The staff take good care of the residents. My grandad looks so much healthier since living there.
It's nice to see the staff sitting and chatting to the residents and having a laugh and joke with them.
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Review from Margaret T (Daughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Rider House on December 19th, the staff were very welcoming to her. The place is very clean, warm and cosy, she's settled really well. We now know she has 24-hour care from wonderful staff.
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Review from Tracey H (Daughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a massive thank you to the manager and staff that went above and beyond for caring for my mum, she loved it there. They took her to hospital appointments and eye appointments. They always had a laugh with all the residents and through covid, they encouraged them to join in the activities.
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Review from A C (Daughter of Resident) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic care home. The manager was so helpful in arranging for mum to transfer to Rider House and throughout her, six month stay the staff were so kind, friendly and supportive. Mum was looked after with dignity and thoughtfulness and when she became very frail, her needs were met by the lovely
carers. She had familiar faces around her day and night, and they were so kind to me too, during such a difficult time. It was such a relief knowing that she didn't need to go into hospital; the nurses in the home made sure she was comfortable and her treatment updated as necessary. She was always clean and nicely dressed, with the hairdresser, chiropodist and optician visiting. The cleanliness throughout is excellent and the home-cooked meals and cakes are top quality; it was lovely to know she was going to eat in the dining room and spend time with other residents over meals. For me, seeing her at the carol service, all wrapped up warm and gazing at Santa, confirmed I had made the best choice for mum.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback and kind words. It was our pleasure to have been involved in the care of your Mum who was such a lovely lady. As well as your Mum the residents, staff and I loved the regular visits with your beautiful little dog. Please do both come and visit any time you are passing.

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Review from R W (Son of Resident) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's reassuring that loved ones who require nursing care are looked after with love, dignity and respect. I have nothing but praise for the manager and staff who look after my mother and the other residents. Retaining staff over many years and rarely using temporary staff speaks volumes as to the working
environment at Rider. My mother is happy, well looked after and safe. When visiting, the home is always obliging on when we can meet, bedroom, garden or outside pods, and covid controls are still in place and adhered to with correct PPE being provided for visitors.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Roland for your kind words and lovely feedback. We are privileged to provide care to your lovely mum and have the pleasure of getting to know wonderful families which makes our job so rewarding. Your review is greatly appreciated by myself and the staff.

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Review from Beth B (Granddaughter of Resident) published on 14 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home which gives us all peace of mind given we live overseas and are not easily able to get back regularly. All staff seem to go above and beyond especially organising for us to call and video to speak with our granddad even with strange time zone differences. We visited the home in person,
recently and all staff were just as friendly in person and the facilities were very clean and all residents seemed very well cared for.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you so much for your kind words and lovely review. We have been so pleased to meet you in person having travelled over from Australia but no one has been more delighted to see you and your brother than your grandad himself, you really have made his year. It is our pleasure to care for your grandad and be involved with such a lovely family. We appreciate how far away you and your mum are but will always make sure grandad has that vital communication with you. He really does adore you all and loves to chat so time differences are irrelevant when you see his face light up when you call.

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Review from Marie C (Aunt of Resident) published on 14 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nephew's illness means that as well as nursing care he needs understanding, patience and sensitivity all of which he gets at Rider House from all of the staff. He is settled there and loves his room. The staff are very caring, kind and attentive.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind words and lovely feedback. It is a pleasure to be involved in the care of your nephew and to be involved with such a caring family. We are privileged to have such lovely residents and families at Rider.

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Review from M G (Wife of Resident) published on 14 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are always very welcoming at Rider House Nursing Home. My husband is well cared for and the manager has gone above and beyond in all aspects of his care and family support.
Even though my husband is younger than most residents, they cater well for his age group and abilities.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback and kind words. Your dedication and support during his life is outstanding, and to be involved in the care of your husband and the family makes our job so rewarding. The staff and I are very grateful and I thank you for having the opportunity to be on this journey with such wonderful people.

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Review from D R (Son of Resident) published on 11 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Rider House since January 22 she seems to have settled in fairly well, her room is kept very clean and tidy bearing in mind mum has most of her meals in there. The staff seem to be kind and friendly towards mum and are adaptable to her needs, nothing is too much trouble, so all in all
we’re very pleased with the team at Rider House, thanks to you all.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your kind words. It is our pleasure to be involved in the care of your lovely mum and her family. The staff and I very much appreciate your positive feedback.

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Review from Ann D (Friend of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff amazing, working at a difficult time (covid). The standard of care provided was excellent. Everything was made exceptionally more difficult due to having to be sterilised, washed down etc. My friend who is still a resident is very happy there.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you so much for your lovely review and kind words. We are so lucky to have such wonderful residents to care for. This is what makes our job so worthwhile and rewarding.

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Review from Sarah S (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Rider House since May 2021 following discharge from hospital and a previous awful stay at an assessment care home. Mum was very frail and in quite poor health when she arrived at Rider House, we had been told by the hospital that Mum’s life expectancy was not great, roll on a year later.
Thank you Rider House! Mum's physical and mental health is in a much better place, the dedicated team at the home have made such a difference to Mum’s quality of life, they are professional, they treat everyone with dignity and kindness, nothing is too much trouble. The home is clean and tidy and the gardens are immaculate, Mum spends a lot of time outside when the weather permits. As a visitor (almost every day!) I am always made to feel very welcome. I have nothing but praise for the manager and the whole team.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you, Sarah, for your lovely review. It has been our absolute pleasure to be involved in the care of Mum and to get to know all the family.

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Review from Cheryl B (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came from New Zealand to see my dad. The welcome was outstanding, and I felt welcomed straight away. The manager is the most open, caring and professional person I have dealt with. She has gone over and above anything I could want, and the staff there are excellent. I am confident that my dad is being
cared for, and they keep me up to date with his progress. He loves the outings as well. Thank you so much, you guys; you are outstanding.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you so much for your kind words and lovely review. After all the restrictions with Covid, it was so lovely to meet you in person last month and dad was so delighted to see you. Hope we see you again in the not too distant future but in the meantime, we will ensure dad has regular watts app calls.

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Review from L S (Solicitor of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Rider House are excellent and I cannot praise their dedication to the residents enough. I would be only too pleased to recommend Rider House to anyone. I have been involved with residents at Rider House from 2014 and, throughout that time, everyone has been cared for attentively and with
an emphasis on dealing with people as individuals.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your kind words and wonderful review.

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Review from Sue W (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in Ryder House just before Easter, she was very reluctant to go into care but agreed to respite. Now mum is very settled, happy and has made the decision to stay, something we never thought she would do, that’s down to the very friendly and attentive staff, they have been wonderful with Mum,
settling her in and helping her adjust.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you so much for your wonderful and kind review. It has been our pleasure to help Mum settle in and welcome her and the family to Rider House.

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Review from Melanie S (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has only been at Rider House for a few weeks but we can already see a huge improvement both mentally and physically in him. The staff are very friendly and helpful and there are always plenty of staff around. Everwhere is clean and well maintained. Wish we have found this home sooner.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Melanie for your lovely review and kind words. It has been our pleasure to welcome your Dad and the family to Rider House and we are so pleased he has settled in so quickly.

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Review from S E (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the Rider House since September 2021. She is very happy here and both I and my mum are very pleased indeed with Rider House. The staff and carers are excellent. Everything is clean and tidy. I would give the Rider House 10/10. Excellent services and care.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback Sue and Hilda. Being involved in the care and support of such wonderful families and residents is our privilege and makes our job so rewarding.

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Review from P T (Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough they are like a family and good friends.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback Pat. The staff love having you at Rider and so enjoy being in your company. We are privileged to be involved in your care.

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Review from Anthony T (Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was in a bad state of mind this time last year, so I think it was my lucky day when I ended up at Rider House. I find all of the staff here very helpful and there is no one to dislike and nothing much to complain about.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

The staff love your company as do several other residents who you have made friends with. It is a pleasure to have you as part of our Rider family and friends and delightful to see how well you have settled and progressed.

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Review from T D (Daughter of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's care home was closing down. Given very short notice. Mum has advanced dementia, 92, sweet, loving, happy, tactile, fun, acquiescent and calm lady: no 'challenging behaviour' problems. Highly vulnerable. English is not her native language. Unable to speak but needs love, reassurance, and staff
who can 'read' her and anticipate her needs, give her their time and fuss over her, within a very calm environment. She also misses her garden. Very hard to find. Rider House Nursing Home, situated in lovely gardens and mature trees/private parkland, under the management of the Manager and her team of highly dedicated staff, tick all the boxes. No screaming alarms to disturb my mum who hates noise. Massively grateful, in the full knowledge that mum is so very well cared for and clearly content. I live quite a distance away and am unable to visit regularly, so I ask for photos and call for regular updates on mum's care, all of which are forthcoming. Home clean and mum always clean.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you so much for your wonderful feedback. It is a pleasure to care for your Mum and get to know her family. We understand when families are so far away, how stressful it can be not to have sight of their loved ones regularly, so we will always endeavour to keep you updated on progress and activities that they like to participate in or be part of. Their smiles are our smiles and hopefully, your peace of mind.

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Review from A M (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled really well here and is happy.
Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your kind feedback. It is a pleasure to be involved in your Mums care.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Rider House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Rider House Nursing Home is calculated as follows: ( (164 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rider House Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Amanda Bisson

Job Title: Home Manager

"I have worked at Rider House since December 2018. During this time, I have seen immense changes at Rider House, supported by the management team and the wonderful, caring staff that Rider has. This ensures that we always strive to be the best we can, providing the love and care that we all work hard to achieve and is expected from our residents, their families, and our supportive community.
I have worked as a registered nurse for over 40 years and have never had second thoughts about my chosen career path. After initially qualifying I worked in general medicine, progressing to oncology, chemotherapy, palliative and EOL care nurse specialist. This career progression enables me to provide the best care we can for all residents regardless of their needs and ill health, ensuring that they are supported to live as well and happy as they deserve. I am constantly seeking to get the best from the staff, but in a manner that recognises their value and worth so that their enthusiasm and genuine care helps us all to achieve our intended aims.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rider House Nursing Home to verify any information. View our terms and conditions. Rider House Nursing Home has an Enhanced Service - more info.