
Every member of the team is so hard working and extremely friendly to the people staying herD G(Grandson of Resident/Service User)

they will do everything they can to make my Dad's stay there as comfortable as possiblNick C(Son of Resident/Service User)

All the staff are extremely friendly with all residents and visitors and are very helpfulBen G(Grandson of Resident/Service User)

Every member of the team is so hard working and extremely friendly to the people staying herD G(Grandson of Resident/Service User)

they will do everything they can to make my Dad's stay there as comfortable as possiblNick C(Son of Resident/Service User)

All the staff are extremely friendly with all residents and visitors and are very helpfulBen G(Grandson of Resident/Service User)

Situated in the beautiful village of Buckfastleigh Redmount Residential Home occupies an enviable location in the Southwest Devon countryside.
Just half a mile from the famous Buckfastleigh Abbey the home boasts wonderful countryside views and a peaceful setting, as well as comfortable accommodation and dedicated care and nurture.
The home has an outdoor decked area, where residents can enjoy the country air and tend to the many potted plants that brighten...
Care Provided by Redmount Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Redmount Residential Home for full pricing details and T&Cs.
Contact Redmount Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Your Health Ltd
- Private Owned
Person in charge
- Scott Davies (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 4
Room Information
- Single Rooms (34)
- Couples/Companion Rooms (1)
Visiting
- Encourage families and friends to visit as often as possible and support people to go out with loved ones.
Parking
- Small car park to the front of the home.
Redmount Residential Home Reviews (69)
Redmount Residential Home has a Review Score of 9.7 (9.671) out of 10, based on 34 reviews in the last 2 years.
Over all time Redmount Residential Home has 69 reviews.
I would fully recommend this care home.
Thank you so much for your lovely review. Looking after your mum is an absolute pleasure for all of us at Redmount. Reading your review really raises staff morale and we appreciate your comments.
Everyone is very friendly and welcoming and nothing seems to be too much trouble. The home is very clean and my husband is very content and settled here.
Thank you so much for your lovely words. It is a pleasure for us to care for your loved one at Redmount.
My mother has been a resident in this home for almost three years, during which time she has been treated with dignity and love. The two years of Covid were a major challenge, the home was Covid free (one of the few in the country). The home continues to be rigorous about doing everything they possibly can to prevent infection, their major concern being the health and well-being of the residents. I am extremely grateful and humbled by their continued dedication in very challenging times. The owners of the home must be very proud of them.
Thank you so much for your lovely review. Your comments mean such a lot to us all here.
Since the new manager and deputy manager took over, I have nothing but praise for and gratitude towards the staff at Redmount. Even at their busiest times, they keep me in touch with the well-being of my dad and always have time to talk through Dad's care. When it is difficult to get through on the phone, I know it is because the staff are busy caring for the residents or dealing with an emergency. I would much rather they do that, putting the residents first at all times, than man the phone line. In recent weeks when my dad has fallen, their loving care has been exceptional, often with the manager refusing to leave my dad's side until medical help arrived. They have acted appropriately and highly professionally at all times and sought medical support as necessary. In recent weeks, when my dad has gone off his food, they have adapted his diet, giving him exactly what he fancies (usually cake!) alongside his usual meal. The staff at Redmount are excellent in practice and manner.
It is a privilege for us to look after your delightful dad. We are very grateful for your lovely comments, they mean such a lot to the staff here that really do try to go the extra mile. Thank you so much.
The staff at Redmount are nothing but caring, kind, compassionate and an awesome team. Whenever we visit it is clear that the staff love what they do and resident centered care is their primary concern. Their eagerness presents to the benefit of the residents as they notice even minute changes in behavior and even eating patterns and escalate it as appropriate. I have no doubt that my grandad is receiving the best possible care.
Thank you so much for your very kind comments. They are really appreciated.
I was not happy with the manager and the lady that works with her. My sister and some of her family who came all the way from Australia were not allowed to have a photo with my dad because there were two extra people. My dad's health is going downhill. My dad would have loved this, they won't get another chance (shame on the manager). The manager and the lady that works with her need to be more understanding. They come across as not caring. They will say differently. The other staff are lovely. Also, they need someone to answer the phone. Very difficult to get through even the hospital could not get through. The food looks good but dad is not eating much. The manager needs to work on her manner and the admin Lady.
Need to get their phone system sorted out as soon as possible, been told there is no one available to answer the at weekends. What if there was an emergency on my end and couldn't get a reply? Sometimes in the week no one answers the phone and have to keep trying. Staff have always been helpful especially as I'm disabled and have a fear of a lift and they find other ways to see my hubby. Just need to get answering the phone sorted more so at weekends. Would be nice to get updates as to how my hubby is healthwise. Our daughter in Cambridge is his Power of Attorney so they ring her first if he is really poorly but I'd like to know when my hubby is under the weather. Other than this all is okay.
Thank you for your review of Redmount. We are really sorry that sometimes you have a problem getting through to the home at weekends, this is something we are aware of and we are trying to resolve. Over the weekends we do not have an administrator answering the phone and our care staff are always...
I moved my mum here after two stays elsewhere: the manager appeared focused on the immediate needs, understanding in particular my mother's condition, providing a focused transition that saw her more settled than she had been in two previous homes. I never felt any concerns during the challenges for care homes through the pandemic. What is important to me is that staff appear to know and understand my mother: reading the yearly review of her care plan there was a detailed level of interest and understanding I had not experienced before. I can honestly say that when I visit or speak on the phone all staff appear to know my mum well, update me with any issues that arise, and seem genuinely interested and friendly. Anyone who has experienced the world of elderly care will know how key that is. Throughout the transition to a new manager this has remained the case and I have every reason to believe this will continue. My father was also cared for here well some years ago, hence the choice now.
Thank you for taking the time to write such a lovely review about our home and our staff. Everyone at the home works hard and I will ensure to pass your kind words on to all the team here at Redmount. Thank you
It was heartening to see my uncle being looked after by such an efficient and caring staff. Our visit today on the occasion of my uncle's 101st Birthday was made special by the home making a Birthday cake for him, such a kind thought.
Thank you so much for your thoughtful review. All of the team are happy to be caring for your lovely relatives.
I was very impressed with the professionalism of the staff as well as their great kindness and respect for the residents. Making a birthday cake for the morning of our uncle's birthday, when they knew some family were visiting was very kind thing. Our uncle and aunt are very well looked after.
Thank you so much for your lovely review. We appreciate you taking the time to do this. It is a pleasure for us at Redmount to look after your family.
My mother has dementia and is currently residing at Redmount. My mum is very happy there. My dad visits her everyday and is so grateful that she is looked after with dignity and respect. The staff are absolutely amazing, so hardworking and cheerful. They really do go the extra mile there, nothing is too much trouble. The home is bright, airy and colourful, with a nice friendly atmosphere. My mum looks well and her hair is always made to look pretty. This means a lot to me (and hopefully to her as well) as my mum always looked after her appearance before dementia took her from us. The meals at Redmount are good too, with a good varied selection. My mum is now on soft foods and is provided with good nutritional meals that she can eat easily. My mum is happy, safe, warm, well fed and content at Redmount - I really can't thank the staff enough! If I could give you more stars I would.
Thank you so much for your amazing review. It makes such a difference for the staff that you have taken the time to write this. All of the staff at Redmount find it an absolute pleasure to look after your mum, we love seeing your dad every day also.
Currently the room is dirty and there is a lack of staff (numbers) to provide a satisfactory level of care.
£4000 a month should facilitate better levels of the above.
Thank you for your review of Redmount, we appreciate all comments made so that we can learn and improve the services that we offer. I am sorry that on the day of your visit you felt our service to be below our usual standards. The cost of care for anyone at Redmount is based on the levels of care...
My dad has been made to feel really welcome. There has been a huge focus on making sure that he is catered for as an individual and despite complex dementia issues the team have ensured that they have made his transition from independent living to residential care as smooth as it can be. He hasn’t been rushed or made to take steps that he hasn’t felt comfy with. He is slowly transitioning to a new life fully supported by a caring and professional team.
Thank you for your review. It is an absolute pleasure working with your lovely dad, and listening to him playing his music for us.
A very pleasant residential home everyone, when I'm in, are very friendly and nothing is too much trouble.
Thank you for taking the time to send in a review of Redmount. We appreciate all your comments.
My review of my wife's residence at Redmount puts me at ease and I visit her every day. I admire the staff's care of all the residents so Redmount is No 1 in care and I thoroughly recommend the care home.
Thank you so much for taking the time to review Redmount. We take pride in providing the best of care for the people who live here.
My grandparents are happy and as healthy as they can be which is all you can ask for. They like all the staff and as a family, we are very pleased we have been able to keep them together.
Thank you for the lovely review, its a pleasure having them stay at Redmount with us.
We were always made very welcome at each visit, were always greeted with a smile and received regular updates during my husbands stay.
My husband's care was tailored to suit his needs and I would have no hesitation in recommending the home to other families.
As I live a long way from my Dad it is a great comfort to me to know that at Redmount he is looked after so well. His room is very comfortable, spacious and light. It is decorated to a high standard and kept very clean and the meals look very appetising. My sister can visit regularly and the staff always have time to talk to her about Dad's care etc. Although Dad is not an easy resident and does not co-operate with the staff, they do their utmost to look after him and are always kind towards him. Whenever I do visit, I can do so at any time and always receive a warm welcome from members of staff on duty. In my professional life, I have provided training in many nursing homes and I have a sense of goodwill from the staff and a sense of caring at Redmount and feel confident in that they will do everything they can to make my Dad's stay there as comfortable as possible.
I have found the staff pleasant, courteous and genuinely affectionate towards my mother who at times can be a little challenging. Weekdays there is a determined effort to engage the residents in some form of activity intended to entertain and/or stimulate them physically and mentally. With the help of volunteers, occasional outside activities are arranged either in the local town or further afield using the homes wheelchair adapted minibus. Occasionally there are staff, resident and relatives meetings to discuss any problems or concerns and to brainstorm any ideas that could help all parties achieve better outcomes for the residents. There are no restrictions on visiting times and te and cake are always forthcoming. This all helps to generate a free and relaxed atmosphere within the home. The home is well led and any concerns are addressed as soon as practically possible. Should any medical conditions occur, prompt action is taken. The relevant authorities contacted as required for the resident's best interest. The time in attending to resident calls can sometimes be protracted, but with many residents to attend to this is not surprising, the staff cannot be everywhere at once. Redmount Residential Home is to be recommended.
Considering the extent of my mother's illness (Alzheimer's - registered blind) the treatment is fine.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 26 Feb 2026
We recently had a visit from the Dartmoor ponies. Residents really enjoyed stroking the ponies. A good day had by all.
- 12 Feb 2025
Residents at Redmount Residental Home recently enjoyed some arts and crafts. Residents were proud of their hard work and would like to show you all.
- 21 Nov 2024
Residents at Redmount Residential Home love our hair dresser visiting the home. It is really important to our residents to take a pride in their appearance. Our hair dresser Roz...
There are no upcoming events for Redmount Residential Home.
Awards / Recognitions (1)
- 28 Feb 2019Recipient: Your Health Ltd
Accreditations
There are no accreditations posted yet for Redmount Residential Home.
Meet the Team (1)

I have worked in health and social care for many years, supporting various types of people. Most recently, I started working at Redmount Residential Home, where my team are passionate about providing person-centred care which is responsive and inclusive. I believe residents should be at the heart of everything we do, and we work hard to develop an open culture where residents, friends and families are involved in people's care.
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