Redmount Residential Home

21 Old Totnes Road, Buckfastleigh TQ11 0BY
Review Us
9.6 51 Reviews
  • Redmount Residential Home, Buckfastleigh
Situated in the beautiful village of Buckfastleigh Redmount Residential Home occupies an enviable location in the Southwest Devon countryside.

Just half a mile from the famous Buckfastleigh Abbey the home boasts wonderful countryside views and a peaceful setting, as well as comfortable accommodation and dedicated care and nurture.

The home has an outdoor decked area, where residents can enjoy the country air and tend to the many potted plants that brighten the exterior.

Inside there are several well-appointed lounge areas, a conservatory and a dining room, as well as warm and welcoming bedrooms for elderly residents and those living with milder forms of dementia.

Residents are encouraged to remain members of the community and to become involved in events and group activities outside the home. These often include shopping and sightseeing trips, and similarly engaging activities.

Redmount Residential Home's dedicated, highly qualified staff are committed to maintaining excellent care and are in tune with the daily needs of every resident.
Show Redmount Residential Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1300

These prices are only a guideline, please contact Redmount Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Scott Davies (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)

Visiting

  • Encourage families and friends to visit as often as possible and support people to go out with loved ones.

Parking

  • Small car park to the front of the home.

Redmount Residential Home Reviews (51)

9.6

Redmount Residential Home has a Review Score of 9.6 (9.557) out of 10, based on 22 reviews in the last 2 years.
Over all time Redmount Residential Home has 51 reviews.

Overall Experience
  • 33
  • 13
  • 3
  • 2
  • 0
Date Published
  • 51
  • 8
  • 16
  • 22
  • 29
Reviewer Connection to Redmount Residential Home
  • 18
  • 10
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 51, showing 41-51
Review from Eric M (Son of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff pleasant, courteous and genuinely affectionate towards my mother who at times can be a little challenging. Weekdays there is a determined effort to engage the residents in some form of activity intended to entertain and/or stimulate them physically and mentally. With the help
of volunteers, occasional outside activities are arranged either in the local town or further afield using the homes wheelchair adapted minibus. Occasionally there are staff, resident and relatives meetings to discuss any problems or concerns and to brainstorm any ideas that could help all parties achieve better outcomes for the residents. There are no restrictions on visiting times and te and cake are always forthcoming. This all helps to generate a free and relaxed atmosphere within the home. The home is well led and any concerns are addressed as soon as practically possible. Should any medical conditions occur, prompt action is taken. The relevant authorities contacted as required for the resident's best interest. The time in attending to resident calls can sometimes be protracted, but with many residents to attend to this is not surprising, the staff cannot be everywhere at once. Redmount Residential Home is to be recommended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael T (Son of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Considering the extent of my mother's illness (Alzheimer's - registered blind) the treatment is fine.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D G (Grandson of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every member of the team is so hard working and extremely friendly to the people staying here and visiting and always put 100% to their job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Made very welcome on arrival. Friendly with residents and visitors. Good meals and always help available if needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ben G (Grandson of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience when I visit my Grandad is always excellent. All the staff are extremely friendly with all residents and visitors and are very helpful with any person that requires their assistance.


They make you feel very welcome when you visit.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katherine G (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, always made to feel very welcome. Staff even come in on days off to help. Excellent food, lovely homemade goodies.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great CQC report.


Kind and knowledgeable staff.


Clean and homely, pleasant atmosphere.


Person-centred.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T D (Granddaughter of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my Nan twice a week, she's always happy. Staff are very pleasant and helpful. The food choice is good. She will never starve. I feel she is well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate D (Daughter of Resident) published on 13 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Redmount cared for my mother for 6 years. She was well looked after and benefited greatly from the care provided by the kind and professional staff. The activities organised by Redmount were enjoyed by her and made a difference. As her condition deteriorated and her behaviour became more challenging,
we worked with the team to allow her to stay there and she had one to one care on a regular basis to stimulate her mentally.


Two very special ladies took a particular part in this and taught me how to reach her, even in the latter stages of her condition. They managed to put her in front of the condition and you could at times forget the dementia which is amazing. Her care at the end was of the best and Redmount looked after us as the family too. Thank you for everything you did for Mum over the last six years.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet M (Daughter of Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother suffered from dementia and spent six years at Redmount Nursing & Residential Home.
I have nothing but admiration for the staff who looked after her. They were patient, kind and thoughtful throughout, despite having many calls on their time they cared or her with understanding and sympathy.
During the more challenging times, they did their best even though it was very difficult. I will always be grateful to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nick S (Son of Resident) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care, commitment, giving medication, willingness to try alternatives and kind and thoughtful treatment of residents has been extraordinarily high from all the staff in Redmount, without exception as observed on my many visits, some overnight in the last 6 years. The staff appear to me
to be all saints with endless patience in the most difficult circumstances and lovely people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Redmount Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.557 for Redmount Residential Home is calculated as follows: ( (175 Excellents x 5) + (61 Goods x 4) + (9 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 255 Ratings = 4.557
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Redmount Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (2)

Scott

Scott Davies

Job Title: Registered Manager Joined: 2023

I have worked in health and social care for many years, supporting various types of people. Most recently I started working at Redmount Residential Home where me and my team are passionate about providing person centred care which is responsive and inclusive. I belive residents should be at the heart of everything we do and we work hard to develop an open culture where residents, friends and families are involved in people's care.

Tiana

Tiana Furze

Job Title: Deputy Manager Joined: 2022

Tiana has worked at Redmount for some time now, and she supports the home manager in running the home.

Tiana is passionate and caring and always strives to ensure our high standards are met.


Tiana is very person-centred and believes passionately in providing good quality care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redmount Residential Home to verify any information. View our terms and conditions. Redmount Residential Home has an Enhanced Service - more info.