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72/74 Exmouth Road, Stoke, Plymouth, PL1 4QJ
View Full Details of Parkwood HouseLatest Reviews for Parkwood House
09 September 2025
The care that Mum has received since she moved here 2 years ago has been exceptional & as a family we believe that Mum wouldn't have celebrated her 90th birthday this month without them. From the cleaners & laundry workers who lift Mum's spirits as she's mainly bed bound, the catering team making food palatable, the hairdresser/beautician who helps Mum feel feminine, the oh so patient caring carers, the observant friendly nursing team & the helpful smiley admin staff and of course the entertainment team with their varied entertainments all help Mum to live her best life Thank you.
09 September 2025
This is an amazing nursing home as since my mother was admitted as a resident nearly 3 years ago the care has been nothing less than exemplary. The whole staff team are kind , caring, proactive, patient, professional and respectful of all of the residents. I have frequently visited staying for a long time as I live some considerable distance away and as such have become part of the background so to speak so I have been able to observe the care given in a compassionate way to many residents. My mother is encouraged to make her own decisions but also has been the beneficiary of encouraging care which allows her to participate in the many activities which she might otherwise miss. The nursing staff and carers respond speedily to call bells and if they are unable to resolve an issue at once reassure the resident that this will be forthcoming and why there might be a slight delay, usually because of another emergency. The food is well presented and of a high quality including preferences.
09 September 2025
The care and support mum has received has been outstanding. Mum had been diagnosed with dementia a few years ago and we as a family were struggling to cope with her general confusion, mood and anger (frustration). After a short stay in hospital she was placed in Parkwood and remains there today. The staff are very caring and very welcoming. Mum has been well supported by the caring staff both mentally and physically, they show her and other residents respect and loving concern. I do feel they have become her family which comes as a relief knowing that she has people who care looking after her. The staff engage with mum with conversation as best they can and cuddles which she has loved. The nicest care home and staff I have ever come across. If you want the best for your family member Parkwood and its staff is the place for them to be looked after.
03 April 2025
Mum's transition into care was strongly resisted and messy. It started with falls at home, a gradual loss of mobility after a hospital stay, and an Alzheimer's diagnosis. Something was missing at her previous home; she was becoming depressed, bored, and increasingly bed bound. Luckily, I discovered Parkwood through the son of another resident, his accounts seemed too good to be true, but I couldn't ignore the chance of finding somewhere better for Mum. After an unsettled start, Mum gradually began to relax and responded to the little things that Parkwood is all about - like putting the milk in her tea, so it was just how she liked it. Soon, Mum was getting up, out of bed and into her chair every day. She was forming friendships with the lovely resident hairdresser, the cheeky cleaner who joked with her whilst dusting her room, and the carers who helped Mum with so much kindness, and patience. Shortly before Mum died, she said 'I never thought I could be happy in a home, but I am.'
01 November 2024
This is my second review, four years after my first one, which I wrote soon after my mother arrived at Parkwood House. She died a peaceful, dignified death in May 2024, two days shy of her 98th birthday. I have nothing but praise for the way my mother was looked after, and loved, while at Parkwood House. A courageous, independent lady, she initially requested to be taken to Switzerland for euthanasia if she could not return home. As she was blind, with delirium and other difficulties the latter was not possible so it was up to the staff to cope, which they did kindly, with compassion, with humour, and with endless patience. There were falls, there were mental meltdowns and difficult episodes, it was never easy, which leaves me all the more indebted to this wonderful nursing home. Knowing she was in the best possible place took a huge weight off my mind. My sister and I could enjoy visiting our mother while her multiple needs were expertly taken care of. Thank you.
17 May 2024
My relative has been a resident at Parkwood since November 2019. In all that time I have been exceptionally pleased with the care and support provided to them and to me and my family. I know my relative is very well cared for and the staff have an excellent understanding of their needs and have managed their dementia with love, care and when relevant humour, particularly when they can be challenging. I am kept informed of any changes and can sleep peacefully at night knowing that my relative is in a safe place and that all staff at Parkwood are committed to providing the best care and support possible. It truly is a family and I feel blessed that my relative is living there.
26 April 2024
Parkwood House was my relative’s final abode. She died peacefully there in October after a short decline in her health. She had a strange feature in her dementia in that she knew she had it. She was also very aware of her situation and was able to recognise that she was safe and very well cared for. Her death was somewhat unexpected, and the level of care that she had received was reflected in the response of the staff to her death. Quite a few people were very emotional across levels of the staff. This, was for me, a real comfort and demonstration of their affection for her. They also showed our family a great deal of support with wonderful personal stories of time spent with her. Parkwood did so much to look after her well. They handled her death and life sensitively and thoughtfully helped us cope with the process. I have every confidence that this is an excellent care facility where residents and their families are treated with high regard and great dignity by all staff. It is a special family.
02 September 2022
This home is excellent, my mum's care needs are being met with genuine care and dignity. All the carers are lovely and kind with Mum and with us as a family. It is very clean and the food is of a high standard. There are lots of activities to keep my mum occupied. We are so pleased with Parkwood House.
11 June 2019
Throughout the nine weeks that my sister has been in respite care at Parkwood House, my husband and I have been amazed at the exceptional standards we have witnessed during our frequent visits. The staff are totally committed to the well being and comfort of those in their care. Attentive, lovingly caring and clearly far more than simply well trained by an obviously dedicated and excellent management structure, it is not just a job, they really care. The activities and interests, gentle exercise routines, entertainments and arranged visitations are of the highest quality, supervised by the staff who sometimes participate, involving residents as appropriate. The excellent Chef prepares well-varied menus of superbly cooked meals which by prior arrangement and contribution, we enjoy with my sister. This is encouraged by management and staff as active participation in meals and activities by relatives. We could happily reside here in total confidence and highly recommend.
15 April 2016
Mum has been at Parkwood House for 13 months. She is treated very well. Very friendly atmosphere. Nothing is too much trouble. Staff and management are excellent. In my opinion cannot be faulted.
Latest Reviews for Parkwood House
09 September 2025
The care that Mum has received since she moved here 2 years ago has been exceptional & as a family we believe that Mum wouldn't have celebrated her 90th birthday this month without them. From the cleaners & laundry workers who lift Mum's spirits as she's mainly bed bound, the catering team making food palatable, the hairdresser/beautician who helps Mum feel feminine, the oh so patient caring carers, the observant friendly nursing team & the helpful smiley admin staff and of course the entertainment team with their varied entertainments all help Mum to live her best life Thank you.
09 September 2025
This is an amazing nursing home as since my mother was admitted as a resident nearly 3 years ago the care has been nothing less than exemplary. The whole staff team are kind , caring, proactive, patient, professional and respectful of all of the residents. I have frequently visited staying for a long time as I live some considerable distance away and as such have become part of the background so to speak so I have been able to observe the care given in a compassionate way to many residents. My mother is encouraged to make her own decisions but also has been the beneficiary of encouraging care which allows her to participate in the many activities which she might otherwise miss. The nursing staff and carers respond speedily to call bells and if they are unable to resolve an issue at once reassure the resident that this will be forthcoming and why there might be a slight delay, usually because of another emergency. The food is well presented and of a high quality including preferences.
09 September 2025
The care and support mum has received has been outstanding. Mum had been diagnosed with dementia a few years ago and we as a family were struggling to cope with her general confusion, mood and anger (frustration). After a short stay in hospital she was placed in Parkwood and remains there today. The staff are very caring and very welcoming. Mum has been well supported by the caring staff both mentally and physically, they show her and other residents respect and loving concern. I do feel they have become her family which comes as a relief knowing that she has people who care looking after her. The staff engage with mum with conversation as best they can and cuddles which she has loved. The nicest care home and staff I have ever come across. If you want the best for your family member Parkwood and its staff is the place for them to be looked after.
03 April 2025
Mum's transition into care was strongly resisted and messy. It started with falls at home, a gradual loss of mobility after a hospital stay, and an Alzheimer's diagnosis. Something was missing at her previous home; she was becoming depressed, bored, and increasingly bed bound. Luckily, I discovered Parkwood through the son of another resident, his accounts seemed too good to be true, but I couldn't ignore the chance of finding somewhere better for Mum. After an unsettled start, Mum gradually began to relax and responded to the little things that Parkwood is all about - like putting the milk in her tea, so it was just how she liked it. Soon, Mum was getting up, out of bed and into her chair every day. She was forming friendships with the lovely resident hairdresser, the cheeky cleaner who joked with her whilst dusting her room, and the carers who helped Mum with so much kindness, and patience. Shortly before Mum died, she said 'I never thought I could be happy in a home, but I am.'
01 November 2024
This is my second review, four years after my first one, which I wrote soon after my mother arrived at Parkwood House. She died a peaceful, dignified death in May 2024, two days shy of her 98th birthday. I have nothing but praise for the way my mother was looked after, and loved, while at Parkwood House. A courageous, independent lady, she initially requested to be taken to Switzerland for euthanasia if she could not return home. As she was blind, with delirium and other difficulties the latter was not possible so it was up to the staff to cope, which they did kindly, with compassion, with humour, and with endless patience. There were falls, there were mental meltdowns and difficult episodes, it was never easy, which leaves me all the more indebted to this wonderful nursing home. Knowing she was in the best possible place took a huge weight off my mind. My sister and I could enjoy visiting our mother while her multiple needs were expertly taken care of. Thank you.
17 May 2024
My relative has been a resident at Parkwood since November 2019. In all that time I have been exceptionally pleased with the care and support provided to them and to me and my family. I know my relative is very well cared for and the staff have an excellent understanding of their needs and have managed their dementia with love, care and when relevant humour, particularly when they can be challenging. I am kept informed of any changes and can sleep peacefully at night knowing that my relative is in a safe place and that all staff at Parkwood are committed to providing the best care and support possible. It truly is a family and I feel blessed that my relative is living there.
26 April 2024
Parkwood House was my relative’s final abode. She died peacefully there in October after a short decline in her health. She had a strange feature in her dementia in that she knew she had it. She was also very aware of her situation and was able to recognise that she was safe and very well cared for. Her death was somewhat unexpected, and the level of care that she had received was reflected in the response of the staff to her death. Quite a few people were very emotional across levels of the staff. This, was for me, a real comfort and demonstration of their affection for her. They also showed our family a great deal of support with wonderful personal stories of time spent with her. Parkwood did so much to look after her well. They handled her death and life sensitively and thoughtfully helped us cope with the process. I have every confidence that this is an excellent care facility where residents and their families are treated with high regard and great dignity by all staff. It is a special family.
02 September 2022
This home is excellent, my mum's care needs are being met with genuine care and dignity. All the carers are lovely and kind with Mum and with us as a family. It is very clean and the food is of a high standard. There are lots of activities to keep my mum occupied. We are so pleased with Parkwood House.
11 June 2019
Throughout the nine weeks that my sister has been in respite care at Parkwood House, my husband and I have been amazed at the exceptional standards we have witnessed during our frequent visits. The staff are totally committed to the well being and comfort of those in their care. Attentive, lovingly caring and clearly far more than simply well trained by an obviously dedicated and excellent management structure, it is not just a job, they really care. The activities and interests, gentle exercise routines, entertainments and arranged visitations are of the highest quality, supervised by the staff who sometimes participate, involving residents as appropriate. The excellent Chef prepares well-varied menus of superbly cooked meals which by prior arrangement and contribution, we enjoy with my sister. This is encouraged by management and staff as active participation in meals and activities by relatives. We could happily reside here in total confidence and highly recommend.
15 April 2016
Mum has been at Parkwood House for 13 months. She is treated very well. Very friendly atmosphere. Nothing is too much trouble. Staff and management are excellent. In my opinion cannot be faulted.