






Parkwood House is a registered Eden Alternative Home nestled in a tranquil cul-de-sac, offering serene views of Devonport Park. Conveniently located just a short stroll from Stoke Village, which offer a range of local amenities.
The home boasts a lively and sociable atmosphere with accommodations for 43 residents. On the ground floor, there are three welcoming lounges where residents can entertain guests and socialise. Outside, a sheltered courtyard garden featuring a...
Care Provided by Parkwood House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
At Parkwood, fees are determined based on the individual needs of each resident, allowing us to tailor the level of care specifically to their requirements. These fees may vary after a thorough assessment, which helps us understand the unique needs and preferences of each resident. Our commitment is to ensure transparency while providing person-centered, high-quality care.
Please note that certain supplementary services are not included in the standard fee. These additional services may include chiropody, taxi charges, and personalized newspaper or magazine subscriptions. However, Parkwood offers a selection of complimentary newspapers and magazines for all residents to enjoy. We are also pleased to currently provide complimentary hairdressing and barbering services as part of our dedication to enhancing the well-being and comfort of our residents.
The price(s) shown are provided by the care home. Contact Parkwood House for full pricing details and T&Cs.
Contact Parkwood House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Southern Healthcare (Wessex) Ltd
- Private Owned
Person in charge
- Lorna Smith(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Visitors are always welcome at Parkwood, where Parkwood strive to create an environment that is open, warm, and inclusive. No strict restrictions on visits, kindly ask that visitors remain attentive to the needs and preferences of loved ones. At Parkwood, believe that visits from family and friends play a crucial role in the well-being of residents, and your presence is always valued. Encourage open communication with team to make each visit as meaningful and comfortable as possible for everyone involved.
Parking
- On street parking only, however a wide area in which on street parking in available.
Parkwood House Reviews (10)
Parkwood House has a Review Score of 9.0 (9.023) out of 10, based on 5 reviews in the last 2 years.
Over all time Parkwood House has 10 reviews.
The care that Mum has received since she moved here 2 years ago has been exceptional & as a family we believe that Mum wouldn't have celebrated her 90th birthday this month without them. From the cleaners & laundry workers who lift Mum's spirits as she's mainly bed bound, the catering team making food palatable, the hairdresser/beautician who helps Mum feel feminine, the oh so patient caring carers, the observant friendly nursing team & the helpful smiley admin staff and of course the entertainment team with their varied entertainments all help Mum to live her best life Thank you.
Thank you for your kind words. We truly appreciate your feedback. We do our very best to ensure a whole-home approach in providing a caring and supportive environment, where everyone's contribution is valued and the difference each person brings to someone's life is acknowledged, no matter their role.
This is an amazing nursing home as since my mother was admitted as a resident nearly 3 years ago the care has been nothing less than exemplary. The whole staff team are kind , caring, proactive, patient, professional and respectful of all of the residents. I have frequently visited staying for a long time as I live some considerable distance away and as such have become part of the background so to speak so I have been able to observe the care given in a compassionate way to many residents. My mother is encouraged to make her own decisions but also has been the beneficiary of encouraging care which allows her to participate in the many activities which she might otherwise miss. The nursing staff and carers respond speedily to call bells and if they are unable to resolve an issue at once reassure the resident that this will be forthcoming and why there might be a slight delay, usually because of another emergency. The food is well presented and of a high quality including preferences.
Thank you for your recognition and continued support. We always do our very best to create a collaborative, whole-team approach where everyone plays an important role in the care of our residents. We continue to strive towards fostering a family environment where everyone is loved, respected, and supported.
The care and support mum has received has been outstanding. Mum had been diagnosed with dementia a few years ago and we as a family were struggling to cope with her general confusion, mood and anger (frustration). After a short stay in hospital she was placed in Parkwood and remains there today. The staff are very caring and very welcoming. Mum has been well supported by the caring staff both mentally and physically, they show her and other residents respect and loving concern. I do feel they have become her family which comes as a relief knowing that she has people who care looking after her. The staff engage with mum with conversation as best they can and cuddles which she has loved. The nicest care home and staff I have ever come across. If you want the best for your family member Parkwood and its staff is the place for them to be looked after.
Thank you so much for your kind words. We really appreciate the feedback from our relatives and are glad you feel Mum is cared for as part of a family. That is always our aim - to provide a home-from-home
Luckily, I discovered Parkwood through the son of another resident, his accounts seemed too good to be true, but I couldn't ignore the chance of finding somewhere better for Mum.
After an unsettled start, Mum gradually began to relax and responded to the little things that Parkwood is all about - like putting the milk in her tea, so it was just how she liked it. Soon, Mum was getting up, out of bed and into her chair every day. She was forming friendships with the lovely resident hairdresser, the cheeky cleaner who joked with her whilst dusting her room, and the carers who helped Mum with so much kindness, and patience. Shortly before Mum died, she said 'I never thought I could be happy in a home, but I am.'
This is my second review, four years after my first one, which I wrote soon after my mother arrived at Parkwood House. She died a peaceful, dignified death in May 2024, two days shy of her 98th birthday. I have nothing but praise for the way my mother was looked after, and loved, while at Parkwood House. A courageous, independent lady, she initially requested to be taken to Switzerland for euthanasia if she could not return home. As she was blind, with delirium and other difficulties the latter was not possible so it was up to the staff to cope, which they did kindly, with compassion, with humour, and with endless patience. There were falls, there were mental meltdowns and difficult episodes, it was never easy, which leaves me all the more indebted to this wonderful nursing home. Knowing she was in the best possible place took a huge weight off my mind. My sister and I could enjoy visiting our mother while her multiple needs were expertly taken care of. Thank you.
We are truly humbled by your kind words. It's been a privilege to care for your mum and to get to know your wonderful family in the process. Thank you for allowing us to be part of her journey.
I know my relative is very well cared for and the staff have an excellent understanding of their needs and have managed their dementia with love, care and when relevant humour, particularly when they can be challenging.
I am kept informed of any changes and can sleep peacefully at night knowing that my relative is in a safe place and that all staff at Parkwood are committed to providing the best care and support possible.
It truly is a family and I feel blessed that my relative is living there.
We deeply appreciate your lovely words. It brings us with joy to hear that you perceive us as a family. Creating such an atmosphere is our utmost priority because we consider it a sincere honour to be entrusted with the care of your loved one.
I have every confidence that this is an excellent care facility where residents and their families are treated with high regard and great dignity by all staff. It is a special family.
It was truly a privilege to have the opportunity to care for your loved one; your feedback means the world to us. Thank you.
This home is excellent, my mum's care needs are being met with genuine care and dignity. All the carers are lovely and kind with Mum and with us as a family. It is very clean and the food is of a high standard. There are lots of activities to keep my mum occupied. We are so pleased with Parkwood House.
Thank you for your lovely comments. We are always seeking feedback so that we can learn, develop and grow with the aim and intention of providing the best possible care for our residents and family members. We really appreciate the time taken in sharing with us your experiences and thoughts.
The activities and interests, gentle exercise routines, entertainments and arranged visitations are of the highest quality, supervised by the staff who sometimes participate, involving residents as appropriate. The excellent Chef prepares well-varied menus of superbly cooked meals which by prior arrangement and contribution, we enjoy with my sister. This is encouraged by management and staff as active participation in meals and activities by relatives.
We could happily reside here in total confidence and highly recommend.
Mum has been at Parkwood House for 13 months. She is treated very well. Very friendly atmosphere. Nothing is too much trouble. Staff and management are excellent. In my opinion cannot be faulted.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 November 2018Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Parkwood House.
There are no upcoming events for Parkwood House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Parkwood House.
Accreditations
There are no accreditations posted yet for Parkwood House.
Meet the Team (1)

Lorna Smith - Home Manager, Parkwood House
Frequently Asked Questions about Parkwood House
What types of Care is Parkwood House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Parkwood House have?
There are 37 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Parkwood House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Parkwood House to the centre of Plymouth?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
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