72/74 Exmouth Road, Stoke, Plymouth PL1 4QJ
Set in quiet cul-de-sac, overlooking Devonport Park, Parkwood House is just a short walk from Stoke Village where there are useful convenience stores, a bank, shops and cafes.
Parkwood House has a lively sociable atmosphere with 46 places, two lounges on the ground floor and a more private upper lounge where residents can entertain and socialise. There is sheltered courtyard garden, and Devonport Park with its elegant bowling lawns and quiet putting lawns, is literally just opposite.
You may expect:
A high standard of general nursing and residential care including respite care and rehabilitation
An excellent choice of menu and good home cooking by the resident chef
Regular visits by hairdresser, aromatherapist and chiropodist
Fully fitted hairdressing salon, library and Jacuzzi bath
Ongoing programme of seasonal events
Person in charge: Lorna Smith (Manager)
Local Authority / Social Services: Plymouth City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 45+.
Single Rooms: 37
Shared Rooms: 4
Rooms with ensuite WC: 12
Weekly Charges Guide: Nursing Care Single £492 – £800 , Nursing Care Shared (per person) £400 – £600 (These prices are only a guideline, please contact Parkwood House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Parkwood House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Parkwood House has a Review Score of 6.6 (6.556)
The Review Score of 6.6 (maximum of 10) for Parkwood House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Parkwood House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Parkwood House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.556 Points relating to the number of positive Reviews for Parkwood House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9 Target = 0.111 , then divided by 2 = 0.056
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by B L (Son of Resident) on Friday 22 January 2016. Relates to January 2016.
Mum has been at Parkwood House for 13 months. She is treated very well. Very friendly atmosphere. Nothing is too much trouble. Staff and management are excellent. In my opinion cannot be faulted.
How likely would you be to recommend Parkwood House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Parkwood House