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Care Homes Owned by Southern Healthcare (Wessex) Ltd

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Southern Healthcare (Wessex) Ltd
Southern Healthcare has four care homes, providing general, nursing and residential care, together with respite, holiday and post operative care. The Homes are predominantly elegant Georgian mansions and are set within the cities of Plymouth and Exeter, and seaside locations in Seaton and Dawlish.

Southern Healthcare expects to provide complete confidence in the care it provides, its ability to address and wide range of needs and circumstances, and a continuing commitment to excellence.

Southern Healthcare (Wessex) Ltd Locations (4)

 - Browse 4 Care Homes owned by Southern Healthcare (Wessex) Ltd
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Sefton Hall
11 Plantation Terrace, Dawlish EX7 9DS 
9.6 39 reviews
Sefton Hall, Dawlish, Devon
"My Dad has been a resident of Sefton Hall since January 2024 and is still in their wonderful care today. I cannot fault any aspect of…"   Read all 39 reviews
  • from £1,600 / week
  • 52 Rooms
Location Type Care Home

Sefton Hall Nursing Home is rated 'Outstanding' by the CQC (May 2020 & March 2017) and is located in a striking Georgian building, reached via an impressive driveway and standing in delightful sunny ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Seaton
Fore Street, Seaton EX12 2AN 
9.2 33 reviews
The Seaton, Seaton, Devon
"Dad has been in the home since March 2025. It was unexpected, not what dad was planning , however he has never asked to leave, which says a…"   Read all 33 reviews
  • from £1,550 / week
  • 30 Rooms
Location Type Care Home

The Seaton Nursing Home is rated 'outstanding' by the CQC (February 2021) and is located in an elegant Georgian building with its own private gardens and is situated less than a quarter of a mile ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Parkwood House
72/74 Exmouth Road, Stoke, Plymouth PL1 4QJ 
9.0 10 reviews
Parkwood House, Plymouth, Devon
"The care that Mum has received since she moved here 2 years ago has been exceptional & as a family we believe that Mum wouldn't have…"   Read all 10 reviews
  • from £1,000 / week
  • 45 Rooms
Location Type Care Home

Parkwood House is a registered Eden Alternative Home nestled in a tranquil cul-de-sac, offering serene views of Devonport Park. Conveniently located just a short stroll from Stoke Village, which ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Old Rectory
45/46 Old Tiverton Road, Exeter EX4 6NG 
8.9 32 reviews
The Old Rectory, Exeter, Devon
"On behalf of my family, we cannot recommend this care home enough. Sadly our dad passed away today after being a resident for about 8…"   Read all 32 reviews
  • 47 Rooms
Location Type Care Home

The Old Rectory was rated overall 'Outstanding' CQC in May 2017, the home won the Best Care Team in the South West at the best Care awards, the home was finalist in the best care home manager and ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care

Southern Healthcare (Wessex) Ltd Reviews (114)

9.2

Southern Healthcare (Wessex) Ltd has a Group Review Score of 9.2 (9.192) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Southern Healthcare (Wessex) Ltd must have a Review Score.

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Review of

Sefton Hall

from P D (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident of Sefton Hall since January 2024 and is still in their wonderful care today.
I cannot fault any aspect of their care at all.
My Dad was very challenging when he 1st came to Sefton Hall but all the staff made us feel extremely comfortable and at ease that he would be cared
for with compassion and dignity.
I really cannot speak highly enough about Sefton Halls care , staff and all round focus on the residents wellbeing.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your dad has felt supported and well cared for since joining Sefton Hall. It means a great deal to our team to know that our commitment to compassionate, dignified care has made a positive difference to both your dad and your family. We truly appreciate your feedback and your trust in us.
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Review of

Sefton Hall

from J D (Partner of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I entered home, had a very warm welcome. Such a comfortable homely atmosphere. Residents are treated with dignity. Staff very cheerful and helpful too. Residents were enjoying musical entertainment. All looked happy and contented. My loved one was well groomed and very comfortable in
his chair. An amazing home with excellent care from everyone. Thank you.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for your lovely feedback. We are delighted you felt the warm, homely atmosphere and saw our residents happy, comfortable, and well cared for. Your kind words mean a great deal to our whole team.
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Review of

Sefton Hall

from Jean D (Wife of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband Ken went into Sefton Hall in January 2024 he was quite challenging but the staff were brilliant and he settled in well, as his dementia has progressed and he can no longer communicate all the staff have been wonderful in helping him and me and family through this very difficult time. I have
so much admiration for everybody who works there in what is not an easy job, always with a cheerful smile and how are you.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for sharing your experience and for your very kind words about our team.
We understand how difficult and emotional the journey with dementia can be for both residents and their loved ones, and we are truly honoured that you entrusted us with Ken's care and support since he joined Sefton Hall in January 2024.
It means a great deal to hear that Ken settled in well and that you and your family have felt supported throughout this challenging time. Providing compassionate, dignified and person-centred care is at the heart of everything we do, and your comments will mean so much to our staff, who work tirelessly to support our residents and families every day.

Thank you also for recognising the dedication, kindness and positivity of our team. Your admiration and support are greatly appreciated, and we are privileged to continue caring for Ken as part of the Sefton Hall family.
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Review of

Sefton Hall

from Barry D (Brother of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been here for more than two years. I cannot fault the care and compassion he has received in this time from the staff here. I know I can visit at any time and will always be welcomed by the staff. They make sure my brother is always treated with dignity and care in difficult circumstances.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for taking the time to share your experience and for your kind words about our team.

We are truly grateful to have been able to support your brother over the past two years, and it means a great deal to know that you feel confident in the care, compassion and dignity he receives at Sefton Hall.

Our team work hard to create a caring and supportive environment, especially during difficult circumstances, so your feedback will mean so much to them.
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Review of

Sefton Hall

from Ian P (Son of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother Pam who passed in February 2026 resided at Sefton Hall for over 4 years, it was the perfect place for her, the kindness, support and care were second to none with an outstanding team who cared about what they did with a passion and as her son who visited regularly also made to feel very welcome
and part of the Sefton family.
I would highly recommend Sefton to anybody looking for an amazing home for a loved one.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for your incredibly kind words and recommendation.
It was truly a privilege to care for your mum, Pam, over the past four years. She was a much-loved member of the Sefton Hall family, and we are honoured that you trusted us with her care and support throughout her journey with us.
Your regular visits and involvement meant so much to both the team and your mum, and we always appreciated the wonderful relationship we built with you and your family. Knowing that you felt welcomed and part of the Sefton family is especially meaningful to us, as creating a warm, caring and supportive environment for both residents and their loved ones is at the heart of everything we do.
It has also been lovely to welcome you and your family (including Bobo) back to visit us since Pam's passing, and please know you will always have a warm welcome at Sefton Hall.
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Review of

The Old Rectory

from George H (Son of Resident) published on 10 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of my family, we cannot recommend this care home enough. Sadly our dad passed away today after being a resident for about 8 weeks. He lost his wife (our mum) suddenly 2 months ago and he was diagnosed with advanced cancer the same week. His whole life as he knew it ended that day and as a
family we were faced with no choice but to relocate him from his home, to a nursing home. After a lot of research (using this website among others) we chose The Old Rectory based on the reviews. We are very happy to say they are all true! We could not have found a better place to take care of dad. From the moment he arrived he was greeted and treated with kindness, respect, dignity and compassion. He was welcomed as family as were we. The staff couldn't be more accommodating and attentive. There's not enough characters to really give a full account of all the amazing things they do and the level of care they give. The staff are simply amazing all the way to the very end. Thank you all!
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Review of

Sefton Hall

from A T (Friend of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience of Sefton Hall has always been positive . Staff are warm ,friendly, kind and importantly very respectful of their residents . My friend has been a resident there for over 3 years and there has never been any cause for complaint . She is well cared for especially as she is bed bound . She
is given exceptional personal care and clearly has a warm and open relationship with all the care staff that I have met . Despite choosing to stay in her room she is always included in the social aspects of the home especially enjoying the visits from the folk that bring animals to see the residents .
It is a pleasure to visit Sefton Hall and feel welcomed by the staff and know my friend is in safe hands especially as she has no family to support her .
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for taking the time to share your thoughtful and detailed review of Sefton Hall.
We are truly delighted to hear about your positive experiences and, in particular, that your friend feels well cared for, comfortable, and supported. Providing compassionate, respectful, and dignified care is at the heart of everything we do, so it is incredibly rewarding to know this is reflected in your visits.
It means a great deal to us that you have noticed the strong relationships between our staff and residents. We are especially pleased that your friend feels included in the social aspects of the home and enjoys activities such as the animal visits-these moments are very important to us.
Your kind words about our team will be shared with all staff, who work hard every day to create a welcoming and safe environment for residents and their loved ones.
Thank you again for your support and trust in Sefton Hall.
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Review of

The Seaton

from C M (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in the home since March 2025. It was unexpected, not what dad was planning , however he has never asked to leave, which says a lot. He has to have help with practically everything he does and the staff are always on hand to help him. They are very patient and understanding as dad, by his
own admission, can be very grumpy.
Our family live in other counties and as often as dad wants to contact us the staff are on hand to help him do that.. I am able to phone at any time and someone will reassure me as to how dad is getting on
Dad loves the food, especially the curries. Due to his sight impairment he is unable to join in a lot of the activities but he loves the singers, preschool visits, animals and bus trips and listening to other residents trying to work out the crossword clues
Due to the age of the property it's not really ideal for manoeuvring dad in his wheelchair but somehow we manage. There is always a sense of calm and homeliness as soon as you enter
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Review of

The Seaton

from Paul G (Son of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my father was not a resident at The Seaton for very long both his experience & ours was excellent
It truly is a home from home with such caring staff, all staff, so kind & caring as if they were looking after their own parents, & as a family member this was such a comfort to us, I would have
no hesitation at all in highly recommending The Seaton, in fact I already have
Thank you all so very much
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Review of

Sefton Hall

from Julia H (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the two and a half years my Dad was at Sefton, he was always well cared for. He always looked clean and well groomed. The staff were always amazing with him even when he was being difficult. The place always smelt clean and looked clean. As a visitor they always made me feel welcome and always made
sure I was okay and asked if I needed anything. When it came to my dad's last days they ensured he was comfortable and clean. We were able to sit with him in his last moments. The staff were all very respectful and made sure we were okay. I would recommend sefton to anyone who needs to find a caring and safe place for a relative or loved one. Always something for them to do with entertainment and trips out etc.... Thank you to everyone at Sefton for looking after my Dad so well.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for taking the time to share such a heartfelt review. We are truly honoured that you entrusted Sefton with your Dad's care for so many years. Your kind words about our team and the care provided - especially during your Dad's final days - mean a great deal to us.

Our staff strive to provide not only high-quality care, but also compassion, dignity, and support for both residents and their families, and it is reassuring to know this was felt by you throughout your Dad's time with us. We are especially grateful for your recognition of the respect and support shown to your family during such a difficult time.

Thank you again for your review and for sharing your experience. We will be sure to pass on your lovely feedback to the whole team at Sefton.
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Review of

Sefton Hall

from Chris W (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were all welcoming and warm. The service levels from ALL the staff was above and beyond what could be expected. The room my father was in was warm, comfortable and well serviced. We requested a swap of bed mattress on arrival to suit my father's needs and this was done within minutes. The
staff couldn't do enough for all of us.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you for your kind feedback. We are deeply sorry for your loss and honoured to have cared for your father, even for such a short time.
It means a great deal to hear that our team was able to provide warmth, comfort, and support to you and your family during a difficult period. Your comments will be shared with the team, who are dedicated to going above and beyond for those in our care.
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Review of

Parkwood House

from Christine M (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that Mum has received since she moved here 2 years ago has been exceptional & as a family we believe that Mum wouldn't have celebrated her 90th birthday this month without them. From the cleaners & laundry workers who lift Mum's spirits as she's mainly bed bound, the catering team making food
palatable, the hairdresser/beautician who helps Mum feel feminine, the oh so patient caring carers, the observant friendly nursing team & the helpful smiley admin staff and of course the entertainment team with their varied entertainments all help Mum to live her best life Thank you.
Reply from Melanie Scott, Senior Admin at Parkwood HouseThank you for your kind words. We truly appreciate your feedback. We do our very best to ensure a whole-home approach in providing a caring and supportive environment, where everyone's contribution is valued and the difference each person brings to someone's life is acknowledged, no matter their role.
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Review of

Parkwood House

from L S (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an amazing nursing home as since my mother was admitted as a resident nearly 3 years ago the care has been nothing less than exemplary. The whole staff team are kind , caring, proactive, patient, professional and respectful of all of the residents. I have frequently visited staying for a long
time as I live some considerable distance away and as such have become part of the background so to speak so I have been able to observe the care given in a compassionate way to many residents. My mother is encouraged to make her own decisions but also has been the beneficiary of encouraging care which allows her to participate in the many activities which she might otherwise miss. The nursing staff and carers respond speedily to call bells and if they are unable to resolve an issue at once reassure the resident that this will be forthcoming and why there might be a slight delay, usually because of another emergency. The food is well presented and of a high quality including preferences.
Reply from Melanie Scott, Senior Admin at Parkwood HouseThank you for your recognition and continued support. We always do our very best to create a collaborative, whole-team approach where everyone plays an important role in the care of our residents. We continue to strive towards fostering a family environment where everyone is loved, respected, and supported.
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Review of

Parkwood House

from Ian S (Son of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support mum has received has been outstanding. Mum had been diagnosed with dementia a few years ago and we as a family were struggling to cope with her general confusion, mood and anger (frustration). After a short stay in hospital she was placed in Parkwood and remains there today.
The staff are very caring and very welcoming. Mum has been well supported by the caring staff both mentally and physically, they show her and other residents respect and loving concern. I do feel they have become her family which comes as a relief knowing that she has people who care looking after her. The staff engage with mum with conversation as best they can and cuddles which she has loved. The nicest care home and staff I have ever come across. If you want the best for your family member Parkwood and its staff is the place for them to be looked after.
Reply from Melanie Scott, Senior Admin at Parkwood HouseThank you so much for your kind words. We really appreciate the feedback from our relatives and are glad you feel Mum is cared for as part of a family. That is always our aim - to provide a home-from-home
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Review of

The Old Rectory

from A M (Sister of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was a resident here for 8 1/2 years. She was admitted with poorly controlled diabetes (type 1) and developing vascular dementia. In her final 3+ year she was mainly bed bound, did not speak nor recognise visitors. The care and support over the years was excellent from the management, nurses
and carers. In effect they became her family. The nursing supervision and control of her diabetes was first class. The friendship, concern and communication with me as her P of A was also excellent.
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Review of

Sefton Hall

from V H (Wife of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent the last three months of his life at Sefton Hall after a long battle with dementia. I always felt confident about leaving him in their care. I witnessed patience, kindness and professionalism from the staff when they dealt with his difficult behaviour. He was treated with dignity and
as an individual. There was also a culture of caring for relatives, which I appreciated when visiting. I feel we were lucky that Sefton Hall were willing and able to accommodate my husband.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you so much for your kind and thoughtful review. It was a true privilege to care for your husband, and we are deeply grateful for the trust you placed in us during such an important time in both of your lives.Your words mean a great deal to our team.
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Review of

The Seaton

from Linda C (Wife of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband once a full time resident now comes in for respite stays, it means I can enjoy my time knowing that he is being well looked after. Great care and staff. This is a great facility.
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Review of

The Seaton

from Jerry R (Son of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my Dad receives is excellent. Every member of staff; nurses, carers, cleaners, chefs etc.. all go out of their way to help and ensure that dad has all of his needs taken into account. He really benefits form the range of activities that are organised both inside the home and outings to
interesting places in the area. Dad looks forward to these in particular. He doesn't have a great appetite but the high standard of all the meals means he has a great diet. They also will adapt meals to Dad's preferences.
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Review of

Parkwood House

from Rebecca H (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's transition into care was strongly resisted and messy. It started with falls at home, a gradual loss of mobility after a hospital stay, and an Alzheimer's diagnosis. Something was missing at her previous home; she was becoming depressed, bored, and increasingly bed bound.
Luckily, I discovered
Parkwood through the son of another resident, his accounts seemed too good to be true, but I couldn't ignore the chance of finding somewhere better for Mum.
After an unsettled start, Mum gradually began to relax and responded to the little things that Parkwood is all about - like putting the milk in her tea, so it was just how she liked it. Soon, Mum was getting up, out of bed and into her chair every day. She was forming friendships with the lovely resident hairdresser, the cheeky cleaner who joked with her whilst dusting her room, and the carers who helped Mum with so much kindness, and patience. Shortly before Mum died, she said 'I never thought I could be happy in a home, but I am.'
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Review of

Sefton Hall

from A S (Daughter of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in several care homes over the past 4 years since her stroke, some good and one not so good. But I have been so impressed with Sefton Hall since her arrival in Oct 2024. The best home by far that she and I have experienced.
Reply from Alison Adair, Senior Administrator at Sefton HallThank you for taking time to leave a review and for your kind words.
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Frequently Asked Questions about Southern Healthcare (Wessex) Ltd

Costs for care homes owned by Southern Healthcare (Wessex) Ltd

Average costs per week for care homes owned by Southern Healthcare (Wessex) Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Southern Healthcare (Wessex) Ltd, based on 3 out of 4 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,383
Residential Dementia Care £1,350
Nursing Care £1,550
Nursing Dementia Care £1,600
All Care Types £1,383
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Southern Healthcare (Wessex) Ltd own?

Southern Healthcare (Wessex) Ltd own 4 Care Homes.

Which Southern Healthcare (Wessex) Ltd Care Homes have the highest review score?

Sefton Hall, The Seaton & Parkwood House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southern Healthcare (Wessex) Ltd to verify any information. View our terms and conditions. Southern Healthcare (Wessex) Ltd has a Platinum Service – more info.