Sefton Hall

I really cannot speak highly enough about Sefton Halls care , staff and all round focus on the residents wellbeing.

From the moment I entered home, had a very warm welcome. Such a comfortable homely atmosphere. Residents are treated with dignity. Staff very cheerful and helpful too. Residents were enjoying musical entertainment. All looked happy and contented. My loved one was well groomed and very comfortable in his chair. An amazing home with excellent care from everyone. Thank you.

My husband Ken went into Sefton Hall in January 2024 he was quite challenging but the staff were brilliant and he settled in well, as his dementia has progressed and he can no longer communicate all the staff have been wonderful in helping him and me and family through this very difficult time. I have so much admiration for everybody who works there in what is not an easy job, always with a cheerful smile and how are you.

My brother has been here for more than two years. I cannot fault the care and compassion he has received in this time from the staff here. I know I can visit at any time and will always be welcomed by the staff. They make sure my brother is always treated with dignity and care in difficult circumstances.

I would highly recommend Sefton to anybody looking for an amazing home for a loved one.

It is a pleasure to visit Sefton Hall and feel welcomed by the staff and know my friend is in safe hands especially as she has no family to support her .

For the two and a half years my Dad was at Sefton, he was always well cared for. He always looked clean and well groomed. The staff were always amazing with him even when he was being difficult. The place always smelt clean and looked clean. As a visitor they always made me feel welcome and always made sure I was okay and asked if I needed anything. When it came to my dad's last days they ensured he was comfortable and clean. We were able to sit with him in his last moments. The staff were all very respectful and made sure we were okay. I would recommend sefton to anyone who needs to find a caring and safe place for a relative or loved one. Always something for them to do with entertainment and trips out etc.... Thank you to everyone at Sefton for looking after my Dad so well.

The staff were all welcoming and warm. The service levels from ALL the staff was above and beyond what could be expected. The room my father was in was warm, comfortable and well serviced. We requested a swap of bed mattress on arrival to suit my father's needs and this was done within minutes. The staff couldn't do enough for all of us.

My husband spent the last three months of his life at Sefton Hall after a long battle with dementia. I always felt confident about leaving him in their care. I witnessed patience, kindness and professionalism from the staff when they dealt with his difficult behaviour. He was treated with dignity and as an individual. There was also a culture of caring for relatives, which I appreciated when visiting. I feel we were lucky that Sefton Hall were willing and able to accommodate my husband.

Mum has been in several care homes over the past 4 years since her stroke, some good and one not so good. But I have been so impressed with Sefton Hall since her arrival in Oct 2024. The best home by far that she and I have experienced.

From the moment Dad arrived at Sefton Hall, he was provided with the utmost respect, friendliness, care and compassion. He received an excellent standard of care from all staff. The staff, without exception, allowed Dad to be himself, to make his own choices and to maintain the highest level of dignity. As visitors, my sister and I were cared for and supported sensitively, particularly during the last few days of Dad's dementia journey and when he passed away. We could not have wished for more. Our only regret is that Dad didn't come to Sefton Hall earlier. Heartfelt thanks to all involved.

The staff were caring, friendly and attentive. The management were very helpful and anxious that I should keep in touch after my wife left and promised future help if necessary. Full marks to the Sefton in all respects.

Over the past three years, Mum lived the best life she could here thanks to the excellent care and staff. As her Alzheimer's progressed and she became more frail, the staff always adapted to her needs. Mum clearly enjoyed the many activities, including music, animal encounters, crafts and trips out to the beach. The staff work so hard to create a homely and friendly environment for residents. It was also a comfort to know nurses were on site if needed. I wish all residential care homes could be like this.

Thank you, Sefton.

Our very dear relative was admitted to Sefton Hall at very short notice following a rapid decline at home. We cannot praise the staff enough for their technical nursing skills, delivered with care, kindness and compassion. I would recommend Sefton Hall to anyone who is looking for first-class care for someone they love. Our relative had complex health needs and none of this phased Sefton's highly skilled staff.

Mum spent her last few months in Sefton Hall. I cannot thank the staff enough for the care they showed towards her and to me and my family. She was always clean, well-fed, and every attention to detail was wonderful.

Following my wife's admission to Sefton Hall, the management and staff have been extremely supportive of us both in what has proven to be a very emotional time. It has been comforting to witness the compassion and understanding shown of my wife's complex condition and that the care provided is very much driven by her personal needs and wishes. Communication and consultations concerning her care have been impressive and reassuring. The staff are always welcoming and flexible and are clearly committed to person-centred care. I am indebted and grateful to them and thankful that my wife is residing in such a positive and relaxed environment.

My husband was admitted to Sefton Hall Care Home in May 2022, in the later stages of dementia, and was there until his death in January 2023. I felt throughout that period he had the best care, the staff are very kind, caring, sensitive and willing to give as much time as is needed in any situation. They have a keen sense of fun which is infectious and lightens the spirit of all the residents. Running through all this is a keen sense of professionalism. The atmosphere of the home is happy and calm and I was impressed by the amount of space allocated to dementia patients and the number of activities and sessions of entertainment is extraordinary. I always felt he was in the best place he could be.

They make an effort to get my dad out and engage with the community. They organise good outdoor activities to entertain the residents. While “recommending” a home feels odd, I genuinely am happy this is where my dad ended up and is the best I could have hoped for.

Management and all staff are very helpful, considerate, have a chat with an update of the situation of any appointments etc. I phone regularly, and staff are very polite and reassured of any concerns I may have of recent events of Covid etc. I enjoy having quality time in his room, which gives me more pleasure and happiness being together. Thank you for all you do at Sefton Hall.