Sefton Hall, Dawlish, Devon
Sefton Hall, Dawlish, Devon
Sefton Hall, Dawlish, Devon

A general residential and nursing home providing care for a variety of individual needs and specialist conditions, including short stays for respite, holiday and post operative care.

Sefton Hall, which is the largest of the four homes, is a striking Georgian building, reached via an impressive driveway and standing in delightful sunny gardens. It is only a few hundred yards from Dawlish town centre and the seafront.

Sefton Hall retains the atmosphere of an elegant hotel. Many of the rooms are exceptionally light and airy with full height windows looking over the grounds. There are three spacious lounges and a large dining room.

You may expect:

An excellent choice of menu and good home cooking by the resident chef

Delightful sunny gardens with summerhouse

Close to town centre with shops, cafes, beach, park and bandstand

Regular visits by hairdresser, aromatherapist and chiropodist

Fully fitted hairdressing salon

Seasonal events and ongoing programme of events and outings along the seafront

Group: Southern Healthcare (Wessex) Ltd

Person in charge: Gabriela Ogreanu (Home Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 45+.

Languages Spoken by Staff (other than English): Hungarian, Polish, Portuguese, Romanian

Single Rooms: 44

Shared Rooms: 3

Rooms with ensuite WC: 25

Weekly Charges Guide: Personal Care Single £550 – £700 (These prices are only a guideline, please contact Sefton Hall to find out the exact price for your requirements.) , Nursing Care Shared (per person) £700 – £900 (These prices are only a guideline, please contact Sefton Hall to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

Open visiting hours for relatives and friends.

Parking:

On-site parking.

Latest Care Quality Commission* Report on Sefton Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Sefton Hall has a Review Score of 8.7 (8.664)

The Review Score of 8.7 (maximum of 10) for Sefton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Sefton Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.514 for Sefton Hall is calculated as follows: ( (42 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 70 Ratings = 4.514

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.15 Points relating to the number of positive Reviews for Sefton Hall is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10 Target = 0.400

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sefton Hall?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sefton Hall

  • Husband of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • more

My nanny has been at Sefton Hall for a few months now and it makes me happy whenever I visit her to see. The staff are always very welcoming to me and really care about my grandmother. She is looked after very well and is making friends with the staff. There is always something going on to keep her occupied. A fantastic place!

How likely would you be to recommend Sefton Hall? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

The nursing home is as comfortable as possible and the staff are caring and friendly. The food is good but occasionally repetitive.

How likely would you be to recommend Sefton Hall? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I had a one week respite stay at Sefton Hall and the staff were fantastic. The food was brilliant and the service could not be faulted. The hands-on carers, although mainly male, were discreet, sensitive and caring. The surroundings and atmosphere were clean, comfortable and relaxing. I am disabled due to multiple sclerosis and wheelchair bound. I go into respite to give my husband, who is my main carer, a break. I have never really enjoyed going into respite before my visit to Sefton Hall. I now I look forward to my next respite stay, and it will now not only be a break for my husband but an enjoyable holiday for me. Not only is the care home a lovely place but also Dawlish is a wonderful holiday town, right on the beach with a beautiful park and river to visit. Most of the shops and cafes have wheelchair access. Dawlish itself is a lovely place to stay and also has an excellent bus and train service.

How likely would you be to recommend Sefton Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My wife came to Sefton in April after spending some time at 2 other nursing homes. I have visited her every day since and judge her care to be excellent. The staff are caring and loving and my wife has settled well into a happy and loving home. I couldn't be happier with Sefton.

How likely would you be to recommend Sefton Hall? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Dad's first experience of a care home, he stayed for 10 days. Comfortable room but stuffy in the hot weather. Food plentiful, if somewhat bland. Dad was not encouraged to drink enough in hot weather. Other than that all staff caring, friendly and eager to help. Dad had trouble understanding some of the accents! Overall very pleased with the attention he received. Thank you.

How likely would you be to recommend Sefton Hall? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

When looking for a new home for my mum, I viewed Sefton Hall, everybody was so helpful and decided I wanted my mum to go there. She was assessed in hospital and they were happy to take her, she went there Friday 13th May. I got there soon after she did, the staff were so good. She took a turn for the worse later that week, they were so lovely every time I phoned on the Thursday evening. When I phoned on the Friday morning the nurse said I should go in. I got there at 8am, everything was explained to me and I was made a cup of tea, later that morning I was made coffee and toast. Sadly my mum died 4 hours later. They were so kind to her and so kind to me that morning, I wasn't rushed out, all staff were brilliant. I have been telling everybody how brilliant Sefton Hall is and I only wish my mum would have had longer there.

How likely would you be to recommend Sefton Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kelly Boweren, Administration Manager at Sefton Hall responded to this review on 01 Jun 2016:

Thank you for your kind words and your recommendation means a lot to us.

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