Submit a Review for Elburton Heights Care Home
33 Springfield Road, Elburton, Plymouth, PL9 8EJ
View full details of Elburton Heights Care HomeLatest Reviews for Elburton Heights Care Home
03 June 2026
Choosing a care home is stressful and daunting but we have made the right decision without doubt. Care and kindness from all staff has been exceptional from day one so a big thank you to you all. Activity team is wonderful and have got to be congratulated for their enthusiasm and dedication. A warm
and friendly atmosphere always - thank you so much from all the family.
03 June 2026
My husband and I cannot praise elburton heights nursing home enough for the care and support given to my father in law ,who has been a resident since just after Christmas ,the staff are always very friendly, and welcoming when visiting, and always keep us informed of any changes or updates,
regarding his health,which gives us peace of mind, I would not hesitate in recommending the home,
06 May 2026
When advised that my husband needed full time nursing care, I was faced with daunting task of finding the right home for his needs.
After much research we chose Elburton Heights.
Best decision we made.
He is nursed by the kindest nursing staff who care for him with compassion and respect.
From
the care home manager to the kitchen staff and the amazing activities team , they have given my husband the best possible life.
22 April 2026
Elburton Heights is a very caring and inclusive home. The activities team are fantastic and all the staff treat my father like he is a member of their family. The premises is clean and has a lovely garden which is great for the residents and visitors wellbeing.
02 April 2026
My husband John is very frail with the final stage Parkinson's/Dementia. The staff are so good to him and although I miss him dreadfully I know he is in the right place! The staff are wonderful!!!! He asked me today where all the young ladies are?
12 January 2026
I'd like to give my appreciation to management care staff entertainment staff for all the hard work that went into Christmas decor, magnificent entertainment food and all the attention that was given to the residence every day they were entertained and fed
07 January 2026
I'm so happy with the care at this home for my mum. She has been in some bad ones, but this care home is awesome. The staff are amazing. Elburton Heights is not overcrowded. Mum has everything she needs, plus safety and security, our family is happier.
30 December 2025
We were very happy that David was so well cared for while at Elburton Heights. I was in disbelief that he never asked to come home and was always so content. I have no complaints. He was always so fussy, but you went above and beyond to do everything. The staff are always cheerful and cared with
patience and love.
The home always smells clean and fresh, they show kindness to both David, me and all the family, thank you.
29 September 2025
The manager of Elburton Heights went above and beyond to look after my Mum. She treated her with respect, empathy and kindness. The manager and the members of staff made time to talk to me on the phone and reassure me when I was very concerned about my Mums mental health. I am very grateful for
their help during a very distressing time.
01 September 2025
Very happy with care mum receives here. All staff very friendly and most of them seem well aware of mums issues + needs.
Love the activities dept. staff are great lots of variety and now a new pub!
28 August 2025
I have nothing but praise for the way my late wife was looked after at Elburton Heights.
The whole organisation, staff, facilities, site including the garden, are excellent and to be well recommended.
19 June 2025
Fantastic staff who are friendly and show genuine care for the residents, their family and friends. There are always plenty of activities available for residents should they wish to participate. The rooms are spotlessly clean and have all of the amenities that a resident could wish for. In summary
this is the care home that meets all of the resident's needs in a caring and friendly manner that other care homes struggle to achieve.
12 June 2025
ELBURTON HEIGHTS IS A FANTASTIC CARE HOME !
Every single member of staff have been outstanding in their care and consideration of our mother. We obviously were initially very concerned about choosing the correct care setting for our mum but from the first meeting and the tour of the facilities we
knew immediately we were making the correct choice. What has particularly impressed us is the sense of joy and kindness that ALL members of the team display. This inclusive and caring approach extends to all residents and their family members. We were told we could visit at any time and that proved to be the case. It demonstrates how flexible and accommodating everyone is.
We would not hesitate to recommend Elburton Heights to anyone.
29 April 2025
The staff are always very friendly and welcoming. I am informed by the unit manager if my husband has any health issues and the action that is being taken. Any concerns I may have are dealt with immediately. Generally, he appears quite happy. The carers are kind and considerate towards my husband
and myself when I visit.
16 April 2025
I find it very good.
26 February 2025
I could not have been happier with the care my mum was given. The staff were exceptional and I cannot speak too highly of the place. The best thing about it was the fact you were welcome to visit your mum any time you wanted - you didn't have to pre-book as in other homes. We were told they had
nothing to hide by the manager, that was very much the case as we never found anything untoward, the family was still the same. I would highly recommend this place.
03 February 2025
My mother went into Elburton Heights in May 2023 after a fall in her previous care home left her unable to walk. After a bumpy start, she settled in really well. I can't praise the care she received enough, they were absolutely amazing with her. She wasn't the easiest to deal with, but with patience
and care from the excellent staff, she was comfortable and content. When she died in November, everyone was so kind and respectful to us. I would recommend Elburton Heights to anyone who needed care.
27 September 2024
Overall, I had a very comfortable and pleasant stay. I felt very cared for, safe, and happy during my time at Elburton Heights. However, I do feel that there is a lack of interaction between the administrators and the residents. There is also a lack of staff during meal times, which could lead to a
safety issue. The food was tasty, well-prepared, and plentiful, but the menu was very limited and repetitive.
18 September 2024
My dad has been in Elburton Heights for 2 weeks now. I have found all the staff helpful and kind to him and myself on my visits. He's looked after very well, the food is good quality, varied and lots of lovely cakes too for snacks. When looking for a home for him this was the best one and I'm 100%
sure that my first impression was right for him. Nothing is too much trouble and everyone works so hard. They have great daily activities and the gardens are also very well kept. He's kept safe, clean, well fed and happy. I couldn't ask for more. Thank you everyone at Elburton Heights.
18 July 2024
I come to visit my husband every day and am pleased with how happy he is here. They do lots of activities and everyone is really friendly.
Latest Reviews for Elburton Heights Care Home
03 June 2026
Choosing a care home is stressful and daunting but we have made the right decision without doubt. Care and kindness from all staff has been exceptional from day one so a big thank you to you all. Activity team is wonderful and have got to be congratulated for their enthusiasm and dedication. A warm
and friendly atmosphere always - thank you so much from all the family.
03 June 2026
My husband and I cannot praise elburton heights nursing home enough for the care and support given to my father in law ,who has been a resident since just after Christmas ,the staff are always very friendly, and welcoming when visiting, and always keep us informed of any changes or updates,
regarding his health,which gives us peace of mind, I would not hesitate in recommending the home,
06 May 2026
When advised that my husband needed full time nursing care, I was faced with daunting task of finding the right home for his needs.
After much research we chose Elburton Heights.
Best decision we made.
He is nursed by the kindest nursing staff who care for him with compassion and respect.
From
the care home manager to the kitchen staff and the amazing activities team , they have given my husband the best possible life.
22 April 2026
Elburton Heights is a very caring and inclusive home. The activities team are fantastic and all the staff treat my father like he is a member of their family. The premises is clean and has a lovely garden which is great for the residents and visitors wellbeing.
02 April 2026
My husband John is very frail with the final stage Parkinson's/Dementia. The staff are so good to him and although I miss him dreadfully I know he is in the right place! The staff are wonderful!!!! He asked me today where all the young ladies are?
12 January 2026
I'd like to give my appreciation to management care staff entertainment staff for all the hard work that went into Christmas decor, magnificent entertainment food and all the attention that was given to the residence every day they were entertained and fed
07 January 2026
I'm so happy with the care at this home for my mum. She has been in some bad ones, but this care home is awesome. The staff are amazing. Elburton Heights is not overcrowded. Mum has everything she needs, plus safety and security, our family is happier.
30 December 2025
We were very happy that David was so well cared for while at Elburton Heights. I was in disbelief that he never asked to come home and was always so content. I have no complaints. He was always so fussy, but you went above and beyond to do everything. The staff are always cheerful and cared with
patience and love.
The home always smells clean and fresh, they show kindness to both David, me and all the family, thank you.
29 September 2025
The manager of Elburton Heights went above and beyond to look after my Mum. She treated her with respect, empathy and kindness. The manager and the members of staff made time to talk to me on the phone and reassure me when I was very concerned about my Mums mental health. I am very grateful for
their help during a very distressing time.
01 September 2025
Very happy with care mum receives here. All staff very friendly and most of them seem well aware of mums issues + needs.
Love the activities dept. staff are great lots of variety and now a new pub!
28 August 2025
I have nothing but praise for the way my late wife was looked after at Elburton Heights.
The whole organisation, staff, facilities, site including the garden, are excellent and to be well recommended.
19 June 2025
Fantastic staff who are friendly and show genuine care for the residents, their family and friends. There are always plenty of activities available for residents should they wish to participate. The rooms are spotlessly clean and have all of the amenities that a resident could wish for. In summary
this is the care home that meets all of the resident's needs in a caring and friendly manner that other care homes struggle to achieve.
12 June 2025
ELBURTON HEIGHTS IS A FANTASTIC CARE HOME !
Every single member of staff have been outstanding in their care and consideration of our mother. We obviously were initially very concerned about choosing the correct care setting for our mum but from the first meeting and the tour of the facilities we
knew immediately we were making the correct choice. What has particularly impressed us is the sense of joy and kindness that ALL members of the team display. This inclusive and caring approach extends to all residents and their family members. We were told we could visit at any time and that proved to be the case. It demonstrates how flexible and accommodating everyone is.
We would not hesitate to recommend Elburton Heights to anyone.
29 April 2025
The staff are always very friendly and welcoming. I am informed by the unit manager if my husband has any health issues and the action that is being taken. Any concerns I may have are dealt with immediately. Generally, he appears quite happy. The carers are kind and considerate towards my husband
and myself when I visit.
16 April 2025
I find it very good.
26 February 2025
I could not have been happier with the care my mum was given. The staff were exceptional and I cannot speak too highly of the place. The best thing about it was the fact you were welcome to visit your mum any time you wanted - you didn't have to pre-book as in other homes. We were told they had
nothing to hide by the manager, that was very much the case as we never found anything untoward, the family was still the same. I would highly recommend this place.
03 February 2025
My mother went into Elburton Heights in May 2023 after a fall in her previous care home left her unable to walk. After a bumpy start, she settled in really well. I can't praise the care she received enough, they were absolutely amazing with her. She wasn't the easiest to deal with, but with patience
and care from the excellent staff, she was comfortable and content. When she died in November, everyone was so kind and respectful to us. I would recommend Elburton Heights to anyone who needed care.
27 September 2024
Overall, I had a very comfortable and pleasant stay. I felt very cared for, safe, and happy during my time at Elburton Heights. However, I do feel that there is a lack of interaction between the administrators and the residents. There is also a lack of staff during meal times, which could lead to a
safety issue. The food was tasty, well-prepared, and plentiful, but the menu was very limited and repetitive.
18 September 2024
My dad has been in Elburton Heights for 2 weeks now. I have found all the staff helpful and kind to him and myself on my visits. He's looked after very well, the food is good quality, varied and lots of lovely cakes too for snacks. When looking for a home for him this was the best one and I'm 100%
sure that my first impression was right for him. Nothing is too much trouble and everyone works so hard. They have great daily activities and the gardens are also very well kept. He's kept safe, clean, well fed and happy. I couldn't ask for more. Thank you everyone at Elburton Heights.
18 July 2024
I come to visit my husband every day and am pleased with how happy he is here. They do lots of activities and everyone is really friendly.