The love shown to her - and indeed all of us in the family - has been very much appreciated.
Ann S (Daughter of Resident)
The home seemed exceptionally clean and the dining room and food looked lovely.
Sue M (Daughter of Resident)
The manager and her team are wonderful and very responsive to all Mum's needs.
Lynne P (Daughter of Resident)
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Availability of respite care can vary and must be for a minimum of four weeks.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
These prices are only a guideline, please contact Elburton Heights Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged; therefore no restrictions or booking requirements to visit Elburton Heights Care Home.
Elburton Heights Care Home has a private car park, including disabled parking bays, for people visiting the Home. No charge to use the cark park.
Elburton Heights Care Home has a Review Score of 9.8 (9.770) out of 10, based on 20 reviews in the last 2 years.
Over all time Elburton Heights Care Home has 92 reviews.
5.0 out of 5
Thank you so much for your kind words. Were truly grateful that you took the time to share your experience.Supporting your mum during such a difficult time was very important to us, and it means a great deal to hear that our efforts made a positive difference to both her and your family. We always aim to treat our residents with the dignity, empathy, and kindness they deserve, and were glad this was reflected in your experience with us.Please dont hesitate to reach out if theres anything we can do in the future. Wishing you and your family all the very best.
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the trust you've placed in us to care for your wife. It means a great deal to our entire team ; management, admin, nursing, and care staff-to know that our efforts are making a positive difference.We are committed to providing compassionate and attentive care, and it's incredibly rewarding to hear that this has been your experience. Please don't hesitate to reach out if there's ever anything more we can do to support you and your wife.
4.0 out of 5
Thank you so much for your kind words and positive feedback. We're delighted to hear that your mum is receiving the care and attention she deserves, and that our team is meeting her needs with compassion and understanding.It's also wonderful to know you're enjoying the variety of activities we offer our activities team works hard to keep things engaging and fun for all our residents. We're glad the new pub addition is a hit too!We truly value your support and trust. If you ever have any suggestions or questions, please don't hesitate to reach out
5.0 out of 5
Thank you so much for your kind and heartfelt words. We are deeply honored to have been entrusted with the care of your late wife, and it means a great deal to know that you felt supported and reassured during such an important time. Your praise for our team, facilities, and environment is truly appreciated, and we will be sure to share your comments with everyone here at Elburton Heights.
5.0 out of 5
Thank you for taking the time to write a review. Your feedback is very positive, and I will be sure to share it with the team.
5.0 out of 5
Thankyou for your review, I am pleased to hear you have had such a positive experience at Elburton Heights. All of the team pride ourselves on being transparent and providing a warm and welcoming environment
5.0 out of 5
Thankyou for taking the time to write a review, i am pleased to hear that you have such wonderful feedback regarding the care your Husband receives with us at Elburton Heights. I understand that it is never an easy decision to make but it is fantastic to hear you feel you have made the right decision for you all and you feel supported and reassured. It is a difficult job at times but as you say very rewarding!!
4.0 out of 5
Thankyou for taking the time to write a review, your feedback is invaluable and I will share with the team. All of the team take great pride in the care and support they provide to our residents and family members
4.0 out of 5
I am pleased to hear you are very happy with your experience at Elburton Heights. Thank you for taking the time to write a review.
5.0 out of 5
Thank you for your review of Elburton Heights Care Home! It's great to know that you found the team to be exceptional, they do go above and beyond to provide the best care possible for all their residents and their families. We value our visitors and you are welcome anytime! Kind regards
5.0 out of 5
Please accept our deepest sympathy for the passing for your Mum, she was a much loved member of Elburton Heights. Our team worked very hard hard to provide her with the best care possible to ensure that she was comfortable and content and we are glad that you were treated with kindness and respect. Thank you for your lovely review of Elburton Height Care Home. Kind regards, Clare
5.0 out of 5
Thank you for your kind review of Elburton Heights Care Home. We are pleased to hear that you had a comfortable and pleasant stay and that you felt cared for, safe and happy. It's lovely to hear that you enjoyed the food that you were offered, although we understand that you would have liked more choice and variety. We will ensure that your views on the interaction between the administrators and the residents and also the menu limitations are passed on to the team at Elburton Heights to work on. Kind regards
5.0 out of 5
What a thoughtful review, thank you so much. It's great for team members to read what a great job they are doing but also useful for new care seekers to have a first-hand view of life at Elburton Heights. With best wishes
5.0 out of 5
Thank you for your lovely review of Elburton Heights Care Home. It's great to know that you are pleased with how happy he is, and our team love caring for him! We are proud to offer a wide range of activities at Elburton Heights Care Home and they are always very popular. We love seeing you every day and we look forward to seeing you soon. Kind regards
3.0 out of 5
Thanks so much for taking the time to write a review. I've asked the Home Manager to have a chat with you about your remote etc. I'm glad you feel it's the best home out of the three you've been to! With best wishes
5.0 out of 5
Thank you so much for taking the time to write a review at what must be a very difficult time for you. I'm very sorry to read that your mother recently passed away. It's reassuring to read that she clearly made the most of her time at Elburton and was loved by all. With best wishes.
5.0 out of 5
What a fantastic review and rating. Thank you so much for taking the time to share your thoughts; it's really helpful for people beginning their care seeker journey to read a first-hand account. With best wishes
5.0 out of 5
What a wonderful review. Thank you so much for submitting it and for your 5-star review. It's great that you have had such a positive experience and that you have shared this for other care seekers to read. With best wishes, Honor Keatley Managing Director
5.0 out of 5
Thank you so much for your wonderful review and 5 star rating.
It's great for new care seekers to read reviews to fully understand what life in a Harbour Healthcare home is all about.
With best wishes,
Honor Keatley
Managing Director
5.0 out of 5
I know exactly what you mean re social life!
Thank you so much for taking the time to share your thoughts.
It's great for the team to read what a difference they make.
With best wishes,
Managing Director
The Review Score of 9.8 (9.770) out of 10 for Elburton Heights Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hello, my name is Abi Baker. I am the Home Manager at Elburton Heights Care Home.
I have a positive and happy attitude and am a dedicated individual who strives to improve the quality of care in care homes.
Together, with the help of the home’s wider community, we aim to provide a fun environment where everyone feels valued and safe in an inclusive home.
Hi, my name is Sian. I am the Deputy Home Manager at Elburton Heights Care Home.
Hi, my name is Jackie. I am the Administrator at Elburton Heights Care Home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elburton Heights Care Home to verify any information. View our terms and conditions. Elburton Heights Care Home has an Enhanced Service - more info.
