Submit a Review for Brook View
Riverside Road, West Moors, Ferndown, BH22 0LQ
View full details of Brook ViewLatest Reviews for Brook View
11 March 2026
My Aunt stayed at Brook View for a short rest bite break in January. She was absolutely thrilled with the service that she received. When I visited her I also found the staff to be extremely friendly and helpful, and even recieved cups of tea and cake.
06 March 2026
I find this care home to be exellently run, & all the staff extremely friendly & willing to do anything you ask for.
24 February 2026
Home - excellent
Staff - superb.
15 January 2026
I am writing on behalf of the care my dad has recieved since being in Brook View Residential Home has been Excellent the care from al the team has been kind and so thoughtful. Always a friendly place to visit and the care dad has recieved shows with his day to day improvement. The Chef has taken
time to puree his meals as unable to eat solid food and made sure he is getting all his nutrients that he needs.
11 September 2025
As a retired nurse with nearly 50 years of experience, working in hospital, and many care homes, I can honestly say I can find no fault in any aspect of care in Brook View.
It is a very special, caring home. The staff, with out exception are incredibly kind and supportive.
I could not wish for a
better place for my Mum, of nearly 101, to be cared for.
28 July 2025
Having looked at other rest homes in areas Ferndown and West Moors,
I decided it was so pretty at Brook View that was the one I wanted to spend my respite care in.
(What a good job, it was the right one)
All the staff were always smiling at you and even remembering my name was quite amazing, as
not only mine but they were using other residents which made people happy, especially me.
So pleased I have made this my home now.
28 May 2025
The staff are amazing, kind and caring, they go out of their way to help and consider everyones feelings.
16 May 2025
We are very happy with Brook View. Everything about it is perfect. The management the staff, everyone is very friendly. I wouldn't be able to find fault with anything at all.
23 April 2025
My mum has a stroke in 2024, on returning home after 2 and a half months in hospital, it was clear she was unhappy with the care she was being provided at home, so it was agreed she would become permanent at Brook View. My mum is really happy and cared for fabulously at Brook View, the staff are
friendly, the attention to detail is wonderful and I couldn't be more happy.
17 April 2025
All of the staff are friendly, helpful and professional. Dad is well cared for and I am regularly updated on his health Brook View is a well run establishment with high standards.
01 April 2025
We cannot fault Brook View West Moors for all its care on every level.
21 February 2025
My husband and I have been treated with the utmost kindness and consideration. I am impressed with the special care shown to my husband, who has vascular dementia and Alzheimer's, as well as a physical disability.
11 October 2024
I arranged for my mum to come here for respite after being in hospital for breaking her hip.
Some of the staff are lovely but I will not send her here again if respite is needed due to issues throughout her stay.
13 May 2024
From the outset, the management and the team at Brook View, West Moors, were helpful and accommodating during my mum’s stay with them.
The managers went over and above to help move my mum from hospital into the home with minimum fuss. The care home team were so friendly and kind and took care of
all my mum’s needs, including great food exercise and walking in the garden.
15 February 2024
What a lovely home. The staff are all so friendly and helpful and the amenities are amazing. The residents are relaxed and happy. I’m always made to feel very welcome and am usually offered a cup of tea or coffee with homemade cake when I’m there. Brook View is a joy to visit.
31 January 2024
The care that Mum has had here at Brook View is outstanding. Staff are wonderful, activities are wonderful also. So much choice for each individual.
25 January 2024
Fantastic staff working in this beautiful care home! I spent a lovely morning with my relative in their room and in the cafe. Was shown around all the facilities they had to offer by the knowledgeable reception staff. Felt like part of the family and eased my mind about my relative staying there.
Thank you.
09 November 2023
My mother was a resident at Brook View during August and September of this year. From the moment she arrived every effort was made to make her feel welcome and to help her settle. All of the people with whom I had contact including management, reception, carers, nurses, companions and others
organising activities were extremely nice to deal with and as well as demonstrating a high level of efficiency also showed empathy and great kindness towards my mother. The whole premises are light bright and airy and there is a really nice garden for residents to enjoy. The food and refreshments are of a high standard and my mother received a personal visit from the chef on her day of arrival to discuss her culinary likes and dislikes and to ask about her favourite dishes. Overall I was very pleased with the care my mother received during her stay.
11 October 2023
My mother had a two-week respite stay in Brook View. From my first encounter with management, receptionist, nurses, carers and support staff, they all made my mother and myself very welcome. Her room was a delight, very welcoming, with everything she needed for comfort during her stay. I went away
feeling very confident she would be well cared for, which she was.
13 September 2023
From the moment I arrived I have received the very best of care and attention and the food is absolutely delightful. The choice of foods is excellent. Cleaning done regularly, clean towels each and every day and also a shower every day by your kind and caring staff. The only sad thing is the weather
has been so bad, I was not able to visit your lovely gardens. But I will be back, rest assured. Thank you.
Latest Reviews for Brook View
11 March 2026
My Aunt stayed at Brook View for a short rest bite break in January. She was absolutely thrilled with the service that she received. When I visited her I also found the staff to be extremely friendly and helpful, and even recieved cups of tea and cake.
06 March 2026
I find this care home to be exellently run, & all the staff extremely friendly & willing to do anything you ask for.
24 February 2026
Home - excellent
Staff - superb.
15 January 2026
I am writing on behalf of the care my dad has recieved since being in Brook View Residential Home has been Excellent the care from al the team has been kind and so thoughtful. Always a friendly place to visit and the care dad has recieved shows with his day to day improvement. The Chef has taken
time to puree his meals as unable to eat solid food and made sure he is getting all his nutrients that he needs.
11 September 2025
As a retired nurse with nearly 50 years of experience, working in hospital, and many care homes, I can honestly say I can find no fault in any aspect of care in Brook View.
It is a very special, caring home. The staff, with out exception are incredibly kind and supportive.
I could not wish for a
better place for my Mum, of nearly 101, to be cared for.
28 July 2025
Having looked at other rest homes in areas Ferndown and West Moors,
I decided it was so pretty at Brook View that was the one I wanted to spend my respite care in.
(What a good job, it was the right one)
All the staff were always smiling at you and even remembering my name was quite amazing, as
not only mine but they were using other residents which made people happy, especially me.
So pleased I have made this my home now.
28 May 2025
The staff are amazing, kind and caring, they go out of their way to help and consider everyones feelings.
16 May 2025
We are very happy with Brook View. Everything about it is perfect. The management the staff, everyone is very friendly. I wouldn't be able to find fault with anything at all.
23 April 2025
My mum has a stroke in 2024, on returning home after 2 and a half months in hospital, it was clear she was unhappy with the care she was being provided at home, so it was agreed she would become permanent at Brook View. My mum is really happy and cared for fabulously at Brook View, the staff are
friendly, the attention to detail is wonderful and I couldn't be more happy.
17 April 2025
All of the staff are friendly, helpful and professional. Dad is well cared for and I am regularly updated on his health Brook View is a well run establishment with high standards.
01 April 2025
We cannot fault Brook View West Moors for all its care on every level.
21 February 2025
My husband and I have been treated with the utmost kindness and consideration. I am impressed with the special care shown to my husband, who has vascular dementia and Alzheimer's, as well as a physical disability.
11 October 2024
I arranged for my mum to come here for respite after being in hospital for breaking her hip.
Some of the staff are lovely but I will not send her here again if respite is needed due to issues throughout her stay.
13 May 2024
From the outset, the management and the team at Brook View, West Moors, were helpful and accommodating during my mum’s stay with them.
The managers went over and above to help move my mum from hospital into the home with minimum fuss. The care home team were so friendly and kind and took care of
all my mum’s needs, including great food exercise and walking in the garden.
15 February 2024
What a lovely home. The staff are all so friendly and helpful and the amenities are amazing. The residents are relaxed and happy. I’m always made to feel very welcome and am usually offered a cup of tea or coffee with homemade cake when I’m there. Brook View is a joy to visit.
31 January 2024
The care that Mum has had here at Brook View is outstanding. Staff are wonderful, activities are wonderful also. So much choice for each individual.
25 January 2024
Fantastic staff working in this beautiful care home! I spent a lovely morning with my relative in their room and in the cafe. Was shown around all the facilities they had to offer by the knowledgeable reception staff. Felt like part of the family and eased my mind about my relative staying there.
Thank you.
09 November 2023
My mother was a resident at Brook View during August and September of this year. From the moment she arrived every effort was made to make her feel welcome and to help her settle. All of the people with whom I had contact including management, reception, carers, nurses, companions and others
organising activities were extremely nice to deal with and as well as demonstrating a high level of efficiency also showed empathy and great kindness towards my mother. The whole premises are light bright and airy and there is a really nice garden for residents to enjoy. The food and refreshments are of a high standard and my mother received a personal visit from the chef on her day of arrival to discuss her culinary likes and dislikes and to ask about her favourite dishes. Overall I was very pleased with the care my mother received during her stay.
11 October 2023
My mother had a two-week respite stay in Brook View. From my first encounter with management, receptionist, nurses, carers and support staff, they all made my mother and myself very welcome. Her room was a delight, very welcoming, with everything she needed for comfort during her stay. I went away
feeling very confident she would be well cared for, which she was.
13 September 2023
From the moment I arrived I have received the very best of care and attention and the food is absolutely delightful. The choice of foods is excellent. Cleaning done regularly, clean towels each and every day and also a shower every day by your kind and caring staff. The only sad thing is the weather
has been so bad, I was not able to visit your lovely gardens. But I will be back, rest assured. Thank you.