Submit a Review for Canford Chase
40 Western Road, Branksome Park, Poole, BH13 6EU
View Full Details of Canford ChaseLatest Reviews for Canford Chase
06 August 2025
I chose to come here following discharge from hospital, having been admitted after a fall and a complicated fracture of femur repair. I have been a regular visitor to various residents here for the past ten years. I am a key pastoral assistant at a church. I know the staff, care, support, safety, and security to be excellent, as is the food delicious & presented attractively & appetising.
24 June 2025
My husband came into Canford Chase initially for respite. However, he is now a full time resident as he suffers from advanced parkinsons. Sadly, I was no longer able to look after him at home. It took a while for him to settle in, which is to be expected. I find the staff pleasant and helpful.
12 June 2025
The team at Canford Chase have been absolutely brilliant getting Mum settled in and have made what could have been a difficult time very easy with their care and thoughtfulness They all work really hard to help the residents make the most of every day and it is great to see Mum happy and enjoying life to the full. Super impressed with the ethos and everyone we have met so far. Thank you!
28 May 2025
From the moment my brother in law arrived, we knew that he was being looked after extremely well. He was in a very poor state physically, having come straight from the hospital, but in a short time he was a new man. Until his arrival at Canford Chase, he had been depressed and given up on eating. By the time he left, thanks to the care of every member of staff, he had improved in every way. We thoroughly recommend the home and thank everyone for their genuine care and patience.
08 April 2025
It's difficult to say, all I want to say is it's lovely including the staff. It is lovely, it never changes.
01 April 2025
My husband with advanced Parkinson's moved to Canford Chas in June 2024 from a different care home. It was the best decision. There is no comparison in the care quality, in the surrounding, the atmosphere of a home, feeling welcomes, the choice of activities all well planned. The staff is superb, all there to help. The fees are very similar to other self-funded establishments. An excellent company, well managed right from the top.
12 March 2025
My father has been a resident of Canford Chase for circa eight months. During that time I have visited him most days and witnessed first hand the treatment he has received. Whilst not medically trained, I have run businesses and employed hundreds of people, so hopefully I can judge staff and I have found the staff at Canford Chase and the care they give to be exemplary.
24 February 2025
When my elderly parents-in-law reached a crisis point, in poor health and unable to manage at home, we found immediate support and exceptional care at Canford Chase - with an emergency out-of-hours evaluation and admission. The compassionate team provided outstanding care, comfort and dignity, ensuring peace of mind during a difficult time. I can't express enough the relief of handing over to professionals. The level of attention, communication, and quality of food and facilities were truly five-star. Their dedication made an immeasurable difference, allowing us to focus on spending precious time together without the burden of care. The team have gone over and above with their genuine interest, care and compassion for all of our family, especially in end-of-life care. We will forever be grateful. Deepest gratitude goes to the manager and her team for their unwavering commitment. We feel so lucky to have experienced this.
21 October 2024
My mother stayed at Canford Chase for two weeks respite care and to consider her options now that she needs help with daily tasks. The facilities are first class, the staff are wonderful and the food is excellent. She was looked after very well and enjoyed having people around her. She is looking forward to another 'holiday' and I am happy that she is happy and well cared for when she is there.
11 October 2024
Canford Chase is a wonderful home where everyone took the time to get to know my mother and help her settle in. I enjoyed visiting as I felt welcome anytime of day and the garden was such a lovely place to be able to spend time with her. Mum enjoyed having company around her and the food was always good quality and varied, while her room was was kept spotless as were her clothes. Everyone who helped looked after mum was kind and compassionate and she particularly enjoyed the range of activities each day, especially the trips out. I am so grateful to everyone at Canford Chase that mum was able to enjoy her last couple of years in such an exceptional home.
22 July 2024
My Mother has been at Canford Chase for a year and a half, and this review is long overdue. I have had experience with two other outstanding care homes for relatives, but this one truly feels more like a homely hotel than a care home. The rooms and communal areas are cosy and do not have an institutional feel. The garden is spectacular and offers frequent outings and daily activities. All staff are friendly, and kind and treat and know the residents as individuals. Their interaction is a pleasure to witness. Canford Chase has even more of a family feel since the change of manager at the end of last year, so that was the icing on the cake. I'm hugely grateful that my Mum is being so well cared for.
13 May 2024
I was initially very worried about leaving my home for respite care. I was made to feel very comfortable and nothing was too much trouble. All the staff were very attentive and caring. I had a truly wonderful experience at the care home and would not be so concerned if I need to have future care. Thank you all .
23 April 2024
All experience has been very good following surgery all the staff have been excellent, nothing is too much trouble. Activities were available each day but I chose not to attend. I visited the garden every day when it was fine and spent time out there reading. A beautiful place to enjoy.
16 April 2024
Canford Chase is an amazing place. Staff are wonderful and caring and facilities outstanding. My mother feels safe, secure and cared for every minute of the day and night. She feels part of the CC family and is cherished in her home from home!
15 April 2024
My Mum moved into Canford Chase in November 2023, the home has a wonderful atmosphere. The staff are very friendly and my Mum is well looked after. Canford Chase is also a very clean and happy place to visit. The garden is looking beautiful, which I can't wait to take my Mum into so we can make some happy memories.
03 April 2024
My mother has now been a resident in Canford Chase for over a year. Having visited many care homes in the past, this is most definitely the best and the one I would choose to be in myself. All staff are committed, caring and professional. The facilities are excellent, the staff are friendly, kind and helpful. All residents are kept occupied with activities, including minibus trips and the beautiful garden. In spite of my mother's deteriorating health, she is comfortable and content which brings the family great relief. Thank you.
03 April 2024
My mother had several stays for respite care prior to becoming a permanent resident two years ago. She has always been treated with dignity and respect. The staff are responsive to her care needs in a professional and friendly manner. The whole staff team, led by the current very good manager and deputy, are wonderful. They all provide excellent care and support.
03 April 2024
Staff have looked after my mother extremely well. A lovely well-run home.
02 April 2024
Since Mum had moved into Canford Chase, nothing has been too much trouble to make her feel welcome. They have welcomed us to their family. Food lovely, staff amazing. Courteous and welcoming. I feel happy that Mum is safe.
26 March 2024
My 96-year-old mother has been at Canford Chase for over a year. She suffers from an inability to speak and communicate, following a severe stroke. All the family feel that she is looked after extremely well, with compassion, kindness, empathy and always with humour and friendliness. She is able to tell me very firmly "yes"! When asked if she is happy there. This gives us huge peace of mind, as we love our mother dearly.
Latest Reviews for Canford Chase
06 August 2025
I chose to come here following discharge from hospital, having been admitted after a fall and a complicated fracture of femur repair. I have been a regular visitor to various residents here for the past ten years. I am a key pastoral assistant at a church. I know the staff, care, support, safety, and security to be excellent, as is the food delicious & presented attractively & appetising.
24 June 2025
My husband came into Canford Chase initially for respite. However, he is now a full time resident as he suffers from advanced parkinsons. Sadly, I was no longer able to look after him at home. It took a while for him to settle in, which is to be expected. I find the staff pleasant and helpful.
12 June 2025
The team at Canford Chase have been absolutely brilliant getting Mum settled in and have made what could have been a difficult time very easy with their care and thoughtfulness They all work really hard to help the residents make the most of every day and it is great to see Mum happy and enjoying life to the full. Super impressed with the ethos and everyone we have met so far. Thank you!
28 May 2025
From the moment my brother in law arrived, we knew that he was being looked after extremely well. He was in a very poor state physically, having come straight from the hospital, but in a short time he was a new man. Until his arrival at Canford Chase, he had been depressed and given up on eating. By the time he left, thanks to the care of every member of staff, he had improved in every way. We thoroughly recommend the home and thank everyone for their genuine care and patience.
08 April 2025
It's difficult to say, all I want to say is it's lovely including the staff. It is lovely, it never changes.
01 April 2025
My husband with advanced Parkinson's moved to Canford Chas in June 2024 from a different care home. It was the best decision. There is no comparison in the care quality, in the surrounding, the atmosphere of a home, feeling welcomes, the choice of activities all well planned. The staff is superb, all there to help. The fees are very similar to other self-funded establishments. An excellent company, well managed right from the top.
12 March 2025
My father has been a resident of Canford Chase for circa eight months. During that time I have visited him most days and witnessed first hand the treatment he has received. Whilst not medically trained, I have run businesses and employed hundreds of people, so hopefully I can judge staff and I have found the staff at Canford Chase and the care they give to be exemplary.
24 February 2025
When my elderly parents-in-law reached a crisis point, in poor health and unable to manage at home, we found immediate support and exceptional care at Canford Chase - with an emergency out-of-hours evaluation and admission. The compassionate team provided outstanding care, comfort and dignity, ensuring peace of mind during a difficult time. I can't express enough the relief of handing over to professionals. The level of attention, communication, and quality of food and facilities were truly five-star. Their dedication made an immeasurable difference, allowing us to focus on spending precious time together without the burden of care. The team have gone over and above with their genuine interest, care and compassion for all of our family, especially in end-of-life care. We will forever be grateful. Deepest gratitude goes to the manager and her team for their unwavering commitment. We feel so lucky to have experienced this.
21 October 2024
My mother stayed at Canford Chase for two weeks respite care and to consider her options now that she needs help with daily tasks. The facilities are first class, the staff are wonderful and the food is excellent. She was looked after very well and enjoyed having people around her. She is looking forward to another 'holiday' and I am happy that she is happy and well cared for when she is there.
11 October 2024
Canford Chase is a wonderful home where everyone took the time to get to know my mother and help her settle in. I enjoyed visiting as I felt welcome anytime of day and the garden was such a lovely place to be able to spend time with her. Mum enjoyed having company around her and the food was always good quality and varied, while her room was was kept spotless as were her clothes. Everyone who helped looked after mum was kind and compassionate and she particularly enjoyed the range of activities each day, especially the trips out. I am so grateful to everyone at Canford Chase that mum was able to enjoy her last couple of years in such an exceptional home.
22 July 2024
My Mother has been at Canford Chase for a year and a half, and this review is long overdue. I have had experience with two other outstanding care homes for relatives, but this one truly feels more like a homely hotel than a care home. The rooms and communal areas are cosy and do not have an institutional feel. The garden is spectacular and offers frequent outings and daily activities. All staff are friendly, and kind and treat and know the residents as individuals. Their interaction is a pleasure to witness. Canford Chase has even more of a family feel since the change of manager at the end of last year, so that was the icing on the cake. I'm hugely grateful that my Mum is being so well cared for.
13 May 2024
I was initially very worried about leaving my home for respite care. I was made to feel very comfortable and nothing was too much trouble. All the staff were very attentive and caring. I had a truly wonderful experience at the care home and would not be so concerned if I need to have future care. Thank you all .
23 April 2024
All experience has been very good following surgery all the staff have been excellent, nothing is too much trouble. Activities were available each day but I chose not to attend. I visited the garden every day when it was fine and spent time out there reading. A beautiful place to enjoy.
16 April 2024
Canford Chase is an amazing place. Staff are wonderful and caring and facilities outstanding. My mother feels safe, secure and cared for every minute of the day and night. She feels part of the CC family and is cherished in her home from home!
15 April 2024
My Mum moved into Canford Chase in November 2023, the home has a wonderful atmosphere. The staff are very friendly and my Mum is well looked after. Canford Chase is also a very clean and happy place to visit. The garden is looking beautiful, which I can't wait to take my Mum into so we can make some happy memories.
03 April 2024
My mother has now been a resident in Canford Chase for over a year. Having visited many care homes in the past, this is most definitely the best and the one I would choose to be in myself. All staff are committed, caring and professional. The facilities are excellent, the staff are friendly, kind and helpful. All residents are kept occupied with activities, including minibus trips and the beautiful garden. In spite of my mother's deteriorating health, she is comfortable and content which brings the family great relief. Thank you.
03 April 2024
My mother had several stays for respite care prior to becoming a permanent resident two years ago. She has always been treated with dignity and respect. The staff are responsive to her care needs in a professional and friendly manner. The whole staff team, led by the current very good manager and deputy, are wonderful. They all provide excellent care and support.
03 April 2024
Staff have looked after my mother extremely well. A lovely well-run home.
02 April 2024
Since Mum had moved into Canford Chase, nothing has been too much trouble to make her feel welcome. They have welcomed us to their family. Food lovely, staff amazing. Courteous and welcoming. I feel happy that Mum is safe.
26 March 2024
My 96-year-old mother has been at Canford Chase for over a year. She suffers from an inability to speak and communicate, following a severe stroke. All the family feel that she is looked after extremely well, with compassion, kindness, empathy and always with humour and friendliness. She is able to tell me very firmly "yes"! When asked if she is happy there. This gives us huge peace of mind, as we love our mother dearly.