Canford Chase

I would like to thank the staff of Canford Chase for the care and love they have given my 2 friends. One had a massive stroke and not expected to survive, the care she received enabled her to live her last 12 months in comfort. My 2nd friend came into Canford Chase in poor health and her house became uninhabitable. She loves living at Canford Chase.

This is my 3rd short visit to Canford Chase (2 in 2025) to recover from surgery for 2-4 weeks each time. Each time I've felt most welcomed by staff, and on my 2nd & 3rd visit by residents who remember me from previous visits. If ever I need to I wouldn't hesitate to come back here for care & would recommend to friends needing a care home. The carers and nurses are always very helpful and queries & problems are always answered promptly. The meals are nutritious & tasty & served hot with a good variety & staff are always willing to serve my supper in my room for my convenience. All in all, I find this an excellent care home.

Outstanding care and support delivered by a simply exceptional organisation. Management have a clear focus on customer service and all staff show empathy, kindness and a heartfelt desire to provide the very highest standard of care for the guests they serve. Feels more like a hotel than a Care Home. My dad is very happy here and that means everything. Thank you Canford Chase. x

This care home is the best we have experienced and the care & support provided to my mother in law is excellent. I would thoroughly recommend Canford Chase and it is very reassuring for us to know they are striving to take such good care of our loved one.

Carers very kind & look after her very well. Very comfortable room. High quality staff.

Vanessa has been at Canford Chase for about 25 years! She is very happy and settled there. The staff have become like family to her and she has a great daily routine going. She has a lovely bright room which is always kept clean and tidy. Vanessa has a very good appetite and she loves the choice of food from the menus, and always says how delicious the meals are. It is no surprise that Canford Chase has been rated as outstanding!

Lovely setting and rooms with an abundance of friendly staff always on hand to help. The Food is also exceptional and our family loved the cafe available for visitors to help themselves to coffee and home made cakes. My dad spent just over a month here he was extremely well looked after and very happy.

Overall, a superb care home where professionalism and kindness go hand in hand.

Cleanliness is first class, food & drink is fantastic quality & the care & support is delivered with good grace & humour. The facilities include restaurant, on site hairdressing, weekly outings & a coffee bar. Flexibility meant friends & family could visit easily & without restrictions, & the 4 for 3 offer made the necessary rehabilitation stay good value for money. Special thanks to Jess on reception, Meryl in restaurant, Maxie in office & congratulations to Manager Charlotte on a superb facility.

Overall, I am delighted with Canford Chase. On entry, one gets a sense of calm, yet some activitity always seems to be going on in the lounge and that's good. I must admit, it is rather nice to always be addressed by name. The staff do appear to have had a huge beneficial effect on my wife's wellbeing and for that I thank them wholeheartedly.

Truly a first class delivery of great care. Thoroughly recommended.

I found my experience of staying here was excellent.

My mother moved into Canford Chase in November 2025. This was a massive upheaval for her after 50 years in her own home. The staff were amazing they were welcoming and quickly allayed any worries she had. They go to know her needs and were reassuring on every level nothing was too much trouble whether it was care staff management domestic or kitchen staff. In fact the home feels like one big happy family each time I come to the home they are so welcoming and it is reassuring to know my mum is being looked after so well. I wouldn't hesitate to recommend this home to anyone who needs support.

I chose to come here following discharge from hospital, having been admitted after a fall and a complicated fracture of femur repair. I have been a regular visitor to various residents here for the past ten years. I am a key pastoral assistant at a church. I know the staff, care, support, safety, and security to be excellent, as is the food delicious & presented attractively & appetising.

My husband came into Canford Chase initially for respite. However, he is now a full time resident as he suffers from advanced parkinsons. Sadly, I was no longer able to look after him at home. It took a while for him to settle in, which is to be expected. I find the staff pleasant and helpful.

The team at Canford Chase have been absolutely brilliant getting Mum settled in and have made what could have been a difficult time very easy with their care and thoughtfulness They all work really hard to help the residents make the most of every day and it is great to see Mum happy and enjoying life to the full. Super impressed with the ethos and everyone we have met so far. Thank you!

From the moment my brother in law arrived, we knew that he was being looked after extremely well. He was in a very poor state physically, having come straight from the hospital, but in a short time he was a new man. Until his arrival at Canford Chase, he had been depressed and given up on eating. By the time he left, thanks to the care of every member of staff, he had improved in every way. We thoroughly recommend the home and thank everyone for their genuine care and patience.

It's difficult to say, all I want to say is it's lovely including the staff. It is lovely, it never changes.

My husband with advanced Parkinson's moved to Canford Chas in June 2024 from a different care home. It was the best decision. There is no comparison in the care quality, in the surrounding, the atmosphere of a home, feeling welcomes, the choice of activities all well planned. The staff is superb, all there to help. The fees are very similar to other self-funded establishments. An excellent company, well managed right from the top.

My father has been a resident of Canford Chase for circa eight months. During that time I have visited him most days and witnessed first hand the treatment he has received. Whilst not medically trained, I have run businesses and employed hundreds of people, so hopefully I can judge staff and I have found the staff at Canford Chase and the care they give to be exemplary.