Canford Chase

I have been power of attorney for an elderly lady who moved into Canford Chase Care Home in 2017 and stayed there until she died just ten days ago. During that time the care and attention she received were beyond compare. It can only be described as a home from home. The staff were exceptional in their kindness and attention and the facilities can only be described as equivalent to a five-star hotel. We looked at numerous places before we chose Canford Chase but nothing compared to this wonderful nursing home. The fact that they have been rated as outstanding by the Care Quality Commission is quite understandable as there is nothing to complain about with the facility or the quality of care. Thank you to everyone at Canford Chase.

Approachable manager, friendly staff. I couldn't ask for more.

I have been made to feel welcome. I like the food. Carers are very kind.

Food good and restful at night.

Everyone is so friendly.

Lovely home. I'm well looked after here. Staff are kind and the new manager is very helpful and has time for us all.

Thank you so much to all of the staff. You are all amazing.

It's home from home.

My mum is 95 and often tells me "they're very, very kind here", I looked up her word "kind", these are some of the wonderful qualities it describes...affectionate, compassionate, considerate, gentle, sympathetic, tender-hearted, thoughtful, understanding. This perfectly describes the truly exceptional team at Canford Chase Care Home. Mum is as precious to them as she is to me! A special day when I walked in to ask if they might care for my parents back in 2017! My experience is one of true vocation and never-ending kindness from all the staff. Thank you.

My father came to Canford Chase at the end of January after a fall and a week in hospital. The first few weeks were a period of adjustment for him, but he is settling in well now and feels safe and secure and is being beautifully cared for in very comfortable surroundings. He is enjoying his food, and I am also made welcome with tea and cake. Thank you to everyone at Canford Chase for your kindness and patients - you are all amazing!

My huge thanks to all the people at Canford Chase Care Home for looking after my mother so wonderfully well for four years. It is impossible to list everyone who was kind to my mum as it applied really to everyone who had anything to do with her. Every member of staff I interacted with was very professional and had plenty of time for me and my mother. A fantastic team of carers, nurses, all support staff and management. I couldn’t have wished for a better care setting for her.

Lovely home. Great food. Made to feel like part of a family.

Perfect for me.

First-rate, personally i wouldn't want to be anywhere else.

The staff are caring, professional and friendly. The home is very well equipped and they provide all the adaptations I need.

Cannot say a bad word, everyone is very helpful. The food is very good and the service excellent.

My mother arrived after almost five weeks in the hospital. She told me the home was 10/10 after her first night and always says how kind the staff are. The food is excellent, she is not an easy person to please, so I’m so happy she is safe and well and nothing I ask for is too much trouble. The first 2 weeks for new residents is hard without being able to visit, but my sister and I spoke to her every day and now she is so active downstairs. It was definitely worth keeping everyone safe by having this restriction in place so don’t be put off choosing Canford Chase because of this. Thank you to all the team - you are amazing.

Exemplary care. The caring staff didn’t put a foot wrong. Delightful and empathetic staff, One and all. At every stage of my Dad’s final illness, the team treated him with kindness, gentleness and respect. Even at the end when the pandemic prevented us from visiting, they arranged a beautiful Skype call for us to say goodbye. I am eternally grateful.

Staff are very kind and caring. My husband seems to have settled well.

The home itself is a beautiful building, the reception is lovely and welcoming, and the lounge and dining areas are beautifully decorated. The residents' rooms are really well decorated, and the ensuite bathrooms are spotless. The garden is absolutely stunning, with a gorgeous shaded seating area and plenty of space for everybody - there is even a summer house. My mother is in such great hands, and I am so grateful to them.