Canford Chase

Canford Chase is very efficiently run. All the staff are kind, caring and always with a smile. I am very happy here. I have enjoyed the garden as well as the comfort of the home.

My mum came in for a period of respite care. From our first meeting to when she left all the staff were amazing. Mum referred to Canford Chase as "The Hotel" and raved about the food. Even better she is a lade reborn thanks to this short period of care.

My brother has lived at the home for nearly a year. I have another brother who lives in another Colten care home. Staff recognise him as a gentle and friendly man who enjoys living at the home. The garden is stunning and he spends much time outside supported by the care staff. He really enjoys his food and enjoys the music and sociable atmosphere. Nurses and all care staff including activities are wonderful.

Since my grandad's death, Canford Chase staff have shown great empathy and been very helpful during a difficult time.

Canford Chase has exceeded our expectations in the care Dad has received. It has made a difficult decision for care so much easier, as the staff have gone out of their way to make the transition as easy as possible for us all. The care Dad needs has fluctuated, but the staff never waver in their kindness, respect and professionalism. Their attention to detail has been exemplary. Whenever you enter Canford Chase you are always met with a smile and greeting by every grade of staff you meet. The catering is excellent, domestic and laundry staff deliver a great service and this is all managed by an extremely approachable manager. We highly recommend Canford Chase.

A very relaxed and nothing is too much bother for any of the staff and carers to oblige requests from residents at any time!

I really can't praise the home and the quality of the carers highly enough - Mum couldn't be better looked after.

The first thing you notice is how caring and friendly the carers are - this makes all the difference to your entire lifestyle. All the staff are handpicked for their efficiency and dependency. I am now a permanent resident. The chefs are superb and I now feel that all members of staff are my family, we have blended well. We have quite a variety of activities here. I can't think of a better place to spend my last days. Excellent nursing service too.

Constant care and attention. The nearest to being in your own home except without the loneliness. There is privacy when required but also companionship, friendliness and comfort. You are never far from a member of staff in all areas, who strive to keep a well-balanced environment. All members of the team are approachable at any time. Visiting is encouraged for continuity in the life of the residents. In areas for sitting, can get difficult to accommodate visitors. The presentation of meals is well done, the food tasty and nutritious. All bathrooms are spotless in modern clean lines. Safety is paramount.

A wonderful home. Well run but above everything is the wonderful care given by the staff.

An amazingly supportive environment. Fantastic staff. Lovely surroundings. Perfect service. Nursing excellent.

Everyone is extremely helpful. There is a bright happy atmosphere and the ambience of Canford Chase is delightful. Good food, well cared for and caring staff.

I have been extremely well looked-after during my 2 and a half weeks stay here. The food is excellent and the choice of meals is appetising. My clothes are laundered daily and returned quickly top marks to all concerned.

Very pleasant surroundings, comfortable rooms. Excellent dining room, service and food nicely prepared, and adequate meals, free drinks.

Good experience. Food could be better.

I have been nursing for over 45 years in a NHS senior position and I can honestly say the standards of care exceeded my expectations. This was a very difficult time for the family as my mother was at the end of her life. From day one all the care she received was exceptional from all staff we encountered. Her care plan was developed to meet her changing needs and ours. Staff clearly enjoyed their work and showed integrity, care for our family and true professionalism. I would have no hesitation recommending Canford Chase, the standard of care is truly excellent.

Staff are treating mother extremely well 100%.

Excellent stay. Staff all very helpful and kind.

From the warm welcome on my arrival to help me settle in, my friends and I noticed how very kind everyone is. Nothing is too much trouble. There is always someone to talk to or to ask if I am unsure about anything. It amazes me the variety and quality of activities that are laid on and my friends are always welcome to join in. The food is wonderful. I enjoy the quality and variety. I feel really well looked after here and m happy with the care I receive.

My mother initially came into Canford Chase for respite care but three months on she is now a permanent resident and a different person. She enjoys the many activities, outings and entertainments. Although her mind gets muddled, she is treated kindly and spoken to nicely. Everyone greets her by her name. The activity staff are wonderful and encourage participation. She has gained some weight eating excellent meals. I would have no hesitation in recommending Canford Chase. All visitors are made very welcome. Thank you to ALL the staff at Canford Chase.