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Canford Chase

40 Western Road, Branksome Park, Poole, Dorset BH13 6EU
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My mother feels safe, secure and cared for every minute of the day and nightCaroline W(Daughter of Resident/Service User)
Canford Chase, Poole
The facilities are first class, the staff are wonderful and the food is excellent.S M(Son of Resident/Service User)
Canford Chase, Poole
Canford Chase, Poole

Surrounded by mature woodland in the sought-after setting of Branksome Park, Canford Chase offers residential and nursing care in an environment where nature and tranquillity are part of everyday life. Hidden among established trees yet close to the coast, the home enjoys a peaceful atmosphere that puts residents and visitors at ease.

Large windows frame views of the gardens throughout the home, while outdoor seating areas invite residents to enjoy birdsong,...  

Care Provided by Canford Chase

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,472From £1,472

Contact Canford Chase to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Charlotte Wilson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • There are no specific visiting hours at Canford Chase; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Canford Chase, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Canford Chase Reviews (101)

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9.8

Canford Chase has a Review Score of 9.8 (9.836) out of 10, based on 23 reviews in the last 2 years. Over all time Canford Chase has 101 reviews.

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Showing 101 reviews matching selected criteria
Review from Paul C (Resident / Service User) published on 16 October 2017 Submitted via Postal Card
Overall Experience

This is my first experience as a resident. I have been very pleasantly impressed. I doubt any future homes I need could be better than Canford Chase.

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Review from Y M P (Respite Resident) published on 11 October 2017 Submitted via Postal Card
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I would not hesitate to recommend Canford Chase as I was very happy there.

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Review from Katharina C (Sister-in-law of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

What my brother-in-law is experiencing is very good. I can't imagine him living him anywhere else. I knew of the home as I have a friend there and noticed how happy she is there and I knew that this was the best place for my brother-in-law. There is no comparison. My brother-in-law's son came over from South Africa and he was very impressed with the home and the care. So far no complaints.

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Review from Joan W (Respite Resident) published on 18 August 2017 Submitted via Postal Card
Overall Experience

I have in the past and will certainly recommend Colton Care in the future. Having volunteered for nearly ten years and became a resident for four weeks after leaving hospital.

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Review from S J K (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card
Overall Experience

My father was a resident in Canford Chase for two months. He was 96. The standard of care he received was exemplary. He was treated with great dignity and respect right until the end. His medical needs were always seen to. All the staff were extremely supportive. I often felt he was their only resident. They always took the time to be there for him and for me. I and my late mother who sadly passed away during those last two months. I will always be eternally grateful for everything Canford Chase did for him. Thank You. I always had peace of mind he was being looked after.

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Review from Simon H (Son of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience
The staff have been fantastic.
They are friendly, extremely helpful and polite.

My mother has thoroughly enjoyed herself during her month's respite care at Canford.

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Review from Peter H (Son of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience

We have found the staff to be welcoming, friendly and caring. A nice personal touch; know everyone including family on first name terms. They appear to enjoy their work. Facilities are excellent, immaculate, cleanliness and attention to detail e./g fresh flowers and papers. The gardens are beautifully maintained providing a lovely environment for residents to relax and enjoy nature. Daily activities/entertainment is varied and inclusive. The food is of good quality and the dining staff are kind and attentive.

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Review from Michael B (Nephew of Resident) published on 2 August 2017 Submitted via Website
Overall Experience

I am impressed with all aspects of this care home. It feels like a 5-star hotel. The residents are looked after with the utmost care. The nursing is good and the activities throughout the day are stimulating and well organised. My aunt is very well looked after and appreciates the care she receives. She enjoys the delightful garden and the excellent food and catering. As a visitor, I feel very welcome and enjoy coming here. I cannot praise this home highly enough.

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Review from A R (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience

The best nursing and care. Excellent food provision, choice and service as well as "top notch" activities and trips/visits out. Also, constant thought and reinvestment in the lovely garden and premises is much appreciated. I view them all as my second family. Thank you.

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Review from H.G T (Husband of Resident) published on 23 March 2017 Submitted via Postal Card
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My wife has been here for the last 2 weeks. So far, we have found the facilities to be excellent.

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Review from Lee S (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience
Both of my parents moved into Canford Chase together.

Mum had Alzheimers and was at the end of her life, dad also needed care and support due to a disability following a stroke. The end of life care and kindness given to my mum was outstanding. She could not have been cared for better. The support and care given to my dad throughout and following mum's death, have been brilliant. He has settled exceptionally well and nothing is too much trouble. The staff, without fail, always act with kindness, dignity and respect. The activities are brilliant. Dad says the food is excellent and family and visitors are always welcomed. Outstanding.

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Review from Horace T (Husband of Resident) published on 13 March 2017 Submitted via Postal Card
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A beautifully run care home that I would recommend to anyone.

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Review from Stephen D (Son-in-law of Resident) published on 27 February 2017 Submitted via Postal Card
Overall Experience

The whole family, including residents, have always been treated with the utmost of respect Highly recommended this care home, its management and all staff. The recent refurbishment has certainly brightened up all rooms and common areas and makes them easy on the eyes.The external visits and birthday celebrations certainly add to the welcoming atmosphere at Canford Chase.

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Review from Rose A (Son of Resident) published on 3 November 2016 Submitted via Postal Card
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The staff swiftly assessed my mother and took her in after she was made temporarily homeless after a fire in her block at her house. She received a great welcome and a welcoming hug. The staff went out of their way to make mum feel at home. The food was delicious, plentiful and tailored to mums desires. The activities to her liking but most important of all the staff very attentive. Thank you.

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Review from Margaret P (Resident / Service User) published on 13 September 2016 Submitted via Postal Card
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I lived in a sheltered accommodation for 18 years as I needed more care. My friends have advised me to come to Canford Chase Nursing Home because they came for respite before.
Over here I find I get more support, the staff are very friendly and caring.

I am in the process of selling my flat, soon when I will sell it and I will consider Canford Chase as my home.

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Review from Kitty D (Resident / Service User) published on 11 August 2016 Submitted via Postal Card
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Felt secure and very well looked after by all staff. Carers very gentle. Nothings too much trouble.

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Review from Desmond W (Husband of Resident) published on 22 July 2016 Submitted via Postal Card
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Everything is very good. The nurses and carers did everything they could to help my wife. They did feed her and make her comfortable, more during the last 6 to 8 weeks. Nothing was too much trouble for them, even though, on occasions, she refused their help.

The staff are lovely people and everything they provided for her was first class and if I asked for something, it was always provided.

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Review from Sharon E (Resident / Service User) published on 5 July 2016 Submitted via Postal Card
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I am a fit 77 year old widow. I had a fall on 20th May 2016, whilst attending a social function meeting at 4pm (No alcohol or food involved) this fall resulted in a right hip fracture and I had surgery at Bournemouth Nuffield Hospital. I came to Canford Chase nursing home on 3rd June 2016 and departed 24th June to return home. My care has been of the highest standard and I have no hesitation in recommending this nursing home.

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Review from Ethel W (Husband of Resident) published on 9 March 2016 Submitted via Postal Card
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Everything first class, staff excellent good care, pleasant people, rooms very good, always ready to help.

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Review from C A N (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card
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Canford Chase offers an open and pleasing residence of a high standard at all levels of care for 54 ladies and gentleman. The rooms are well maintained offering comforting décor and unsuits. The communal areas are spacious and bright but can feel crowded at times when busy with wheelchairs and frames. Staff on all levels are to be commended for their service 24/7 creating a calm and happy atmosphere and quality meals, activities and excursions.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2018
Overall
Outstanding
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 09 Jul 2026

    More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...

  • 18 Feb 2025

    A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...

  • 18 Feb 2025

    Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...

Upcoming Events

There are no upcoming events for Canford Chase.

Awards / Recognitions (14)

  • 30 Jan 2026Recipient: Colten Care Ltd
  • 31 Jan 2025Recipient: Colten Care Ltd
  • 31 Jan 2024Recipient: Canford Chase

Accreditations

There are no accreditations posted yet for Canford Chase.

Meet the Team (2)

Charlotte Wilson
Charlotte WilsonJob Title:Home Manager

Charlotte leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Everlyn Mesina
Everlyn MesinaJob Title:Clinical Lead

Everlyn is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

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