Submit a Review for St Faith's Nursing & Residential Home
Malvern Road, Cheltenham, GL50 2NR
View full details of St Faith's Nursing & Residential HomeLatest Reviews for St Faith's Nursing & Residential Home
03 June 2026
When in hospital, was so ill that we were unsure if would pull through. Since being in St Faiths, has improved greatly, seems happier and is eating well very pleased with the care and support.
20 May 2026
We had a very good experience at St Faith's. Unfortunately my mother was only there for 2 weeks before passing. It was a lovely, spacious, light and airy from for visitors and family. We were offered the option to stay over if we needed. Parking, although tight was fine with the option for parking
for up to 6 years on the road outside. The food was good and the only thing I could mention was that our request for soft food like yogurt and custard was slow to get through.
15 May 2026
Every thing is very well organised, very helpful and help in every way. Family atmosphere.
17 April 2026
Our elderly mother was only a resident at St Faiths for seven weeks before she died yesterday. However, during that time we greatly appreciated the courtesy, kindness and professionalism of the staff. This was especially the case in our mother's final days and hours. We cannot thank you enough. The
home itself is delightful, very clean and well organised and with a convenient car park.
11 December 2025
My Grandma was at St faiths for almost 3 years and received the most wonderful care.
The care team were fantastic and cared for my grandma well. They always popped in her room when we were visiting to have a friendly chat . During times of illness the nursing team always called with updates and
took great care of her during her last few days.
The rest of the team are equally as wonderful very pleasant and friendly. Her room was always immaculate.
The care home itself is a lovely building which feels homely and the rooms have ensuites and beautiful furniture inside.
I would highly recommend this care home to anyone needing 24 hour nursing care
25 September 2025
Whilst my sister was only with the home for a short time, the care she received was exemplary, all the staff were professional, friendly and ready to talk and explain anything I wanted to know. The home itself was clean, well maintained, comfortable and welcoming with all the facilities you would
expect from a very well run nursing home. To use my sisters words the day after she arrived "Its gorgeous"
30 January 2025
Totally amazing team you have, so caring. They are all a credit to St Faith's Nursing Home.
23 December 2024
As soon as you walk in it feels like home, it's clean, warm, and welcoming. All the staff we interacted with were courteous and knowledgeable. And everyone there we saw was well presented, heads up and smiling. There's no lingering smell of food or urine (believe me, in other places, it's the first
thing that hits your senses). The PA was amazing, professional, and knowledgeable, with no questions to daft or simplistic to answer. We know we have chosen the right place.
23 April 2024
After a long stay in the hospital, our mum was admitted to St Faiths, Malvern Rd, on “end of life”. From the first moment of arrival, Mum was made to feel incredibly, welcome, safe and comfortable. As a family, we were so very impressed with the super efficiency of the day-to-day care that was
provided. Not only did they welcome Mum, but also the kindness overflowed to our family. We are grateful that Mum left this world with the excellent care that St Faiths provided; Mum was the most beautiful lady, in every way, and we are so glad she received the kindness and care that she deserved. Thank you.
26 February 2024
I'm always so impressed by the staff every time I visit. They are friendly and welcoming and kind and competent. It reassures me that they are kind and careful in their care of my stepmother too. Please thank them for their kind attention and everything they do.
30 January 2024
The care is exceptional. Mum is treated with kindness, respect and patience. All staff: nurses, carers, cleaners - are experienced experts in their field, and every interaction is caring and courteous. We could not have wished for a better environment for Mum. Her room is fabulous, and we've been
able to make it feel like home. They welcome us as a family, whether it's a flying visit or we stay with Mum for a few nights. Oh, and Mum loves the food! Thank you, St Faith's, for being awesome.
16 January 2024
Both my mother and father were residents at St Faith's. My father was there for six weeks until he passed away in November. My father's care was exceptional, and he always told me how well looked after he was. He reported that carers were kind and interested, engaging fully with my mother when they
fed her. He also told me how kind the carers were to my mother, who has vascular dementia. Even up until the final hours of my father's life, the confident and kind carers engaged with him sensitively, showing real consideration and concern. My mother continues to be exceptionally well cared for. Her needs have changed, and she is unable to communicate her feelings, but the carers are so gentle and monitor her well-being, adapting to her new needs. They are also watching her for any pain that she might experience as a result of her health needs. It is a relief to know that my mother is in safe hands. I can only recommend and praise the nurses, carers and manager at St Faith's.
14 September 2023
My mother was a resident of St Faith’s Fairhaven suite for 6 weeks. I cannot recommend this place enough. Nothing is too much trouble for the staff. They looked after Mum beautifully and us too. The Fairhaven suite is designed for end-of-life care and is quiet and calming. Mum died there on the 11th
of August and we couldn’t have asked for better care during her last weeks. All the staff are professional, caring, kind and respectful. Thank you, thank you, thank you.
08 September 2023
My wife (resident) and I would like to record our thanks for the Barbecue hosted at St Faith's on 25 August. It was very well attended and must have taken a lot of effort from the staff to plan and organise the event. The food was very tasty, the music was lively, and even the threatened rain stayed
away!
Thanks again to all those involved.
19 May 2023
A massive thank you to everyone at St Faith's for the care, attention, love and support during our mum's care and end of life. The initial environment and care during Mum's arrival and early stay was a great relief following her previous stay at the hospital - not a criticism of the hospital, but
the environment and continuity of care at St Faith's were very welcoming and comforting.
As a large family, we cannot thank everyone enough for the care, welcoming, flexibility and support provided to both Mum and four of us daughters and one of her sons as well as partners and grandchildren! The opportunity to be so welcomed and looked after, and ultimately, the opportunity to be there all together with Mum, is such an incredible comfort.
Thank you again for the amazing opportunity you gave us and the incredible personal and respectful care you gave our mum. An incredible gift and comfort for both Mum and the family.
12 May 2023
This is the first time I have ever written a review.
My mum was in St Faith's for a couple of months for palliative care; she died this morning.
Both myself and my two brothers were blown away by the amazing standard of care that she received. The nurses and caters were simply incredible and so
very very kind.
Thank you.
13 February 2023
St Faith's seemed a good place for my elderly mum's last days; the staff were friendly and nice and mum was clearly comfy and cared for. The place was always so clean and tidy. From the day of admittance to the day of her death 12 days later no one from St Faith's ever contacted me about the care
package. Despite several requests, I could never get an answer to any of the many questions I had. The staff did not seem to understand that for relatives, this is probably the first time they have ever had this experience and they do not have a clue what to expect. Even when my mum died I received no phone call afterwards, not even a condolence card. We raised £500 at the funeral for Lilian Faithful and we never even got an acknowledgement let alone a thank you. I fed all this back to the CEO by email and was promised a reply within a week but had to chase a reply over a month later. Then I got a second-hand reply from the CEO's secretary with some flimsy excuse and still no condolence or thank you.
07 February 2023
My mother has been at St Faith's since December 2021 and has been given excellent care. The reception staff often go the extra mile. and all the staff are all very friendly and helpful. Communication is very good, and concerns are listened to without judgement. There are often activities that Mum
can participate in; however, they could be more varied. Mum is very happy at St Faith's. Thank you for being there for her.
05 December 2022
My husband has been at St Faith's since April 2021. His care is very intensive because he cannot stand or walk and need to be hoisted by two carers. The standard in the home is exceptional. We are very grateful for the wonderful care that is given at all times!
15 November 2022
My husband was only at St Faith's for a few weeks, where he eventually received end-of-life care.
I cannot praise the staff enough for the care given to him. He was treated with compassion and dignity by all the staff. My special thanks must go to his assigned care worker and also the doctor in
his final hours. This was a very distressing time for myself and my family, but we were kept fully informed, and nothing was too much trouble. We couldn't have asked for more.
Latest Reviews for St Faith's Nursing & Residential Home
03 June 2026
When in hospital, was so ill that we were unsure if would pull through. Since being in St Faiths, has improved greatly, seems happier and is eating well very pleased with the care and support.
20 May 2026
We had a very good experience at St Faith's. Unfortunately my mother was only there for 2 weeks before passing. It was a lovely, spacious, light and airy from for visitors and family. We were offered the option to stay over if we needed. Parking, although tight was fine with the option for parking
for up to 6 years on the road outside. The food was good and the only thing I could mention was that our request for soft food like yogurt and custard was slow to get through.
15 May 2026
Every thing is very well organised, very helpful and help in every way. Family atmosphere.
17 April 2026
Our elderly mother was only a resident at St Faiths for seven weeks before she died yesterday. However, during that time we greatly appreciated the courtesy, kindness and professionalism of the staff. This was especially the case in our mother's final days and hours. We cannot thank you enough. The
home itself is delightful, very clean and well organised and with a convenient car park.
11 December 2025
My Grandma was at St faiths for almost 3 years and received the most wonderful care.
The care team were fantastic and cared for my grandma well. They always popped in her room when we were visiting to have a friendly chat . During times of illness the nursing team always called with updates and
took great care of her during her last few days.
The rest of the team are equally as wonderful very pleasant and friendly. Her room was always immaculate.
The care home itself is a lovely building which feels homely and the rooms have ensuites and beautiful furniture inside.
I would highly recommend this care home to anyone needing 24 hour nursing care
25 September 2025
Whilst my sister was only with the home for a short time, the care she received was exemplary, all the staff were professional, friendly and ready to talk and explain anything I wanted to know. The home itself was clean, well maintained, comfortable and welcoming with all the facilities you would
expect from a very well run nursing home. To use my sisters words the day after she arrived "Its gorgeous"
30 January 2025
Totally amazing team you have, so caring. They are all a credit to St Faith's Nursing Home.
23 December 2024
As soon as you walk in it feels like home, it's clean, warm, and welcoming. All the staff we interacted with were courteous and knowledgeable. And everyone there we saw was well presented, heads up and smiling. There's no lingering smell of food or urine (believe me, in other places, it's the first
thing that hits your senses). The PA was amazing, professional, and knowledgeable, with no questions to daft or simplistic to answer. We know we have chosen the right place.
23 April 2024
After a long stay in the hospital, our mum was admitted to St Faiths, Malvern Rd, on “end of life”. From the first moment of arrival, Mum was made to feel incredibly, welcome, safe and comfortable. As a family, we were so very impressed with the super efficiency of the day-to-day care that was
provided. Not only did they welcome Mum, but also the kindness overflowed to our family. We are grateful that Mum left this world with the excellent care that St Faiths provided; Mum was the most beautiful lady, in every way, and we are so glad she received the kindness and care that she deserved. Thank you.
26 February 2024
I'm always so impressed by the staff every time I visit. They are friendly and welcoming and kind and competent. It reassures me that they are kind and careful in their care of my stepmother too. Please thank them for their kind attention and everything they do.
30 January 2024
The care is exceptional. Mum is treated with kindness, respect and patience. All staff: nurses, carers, cleaners - are experienced experts in their field, and every interaction is caring and courteous. We could not have wished for a better environment for Mum. Her room is fabulous, and we've been
able to make it feel like home. They welcome us as a family, whether it's a flying visit or we stay with Mum for a few nights. Oh, and Mum loves the food! Thank you, St Faith's, for being awesome.
16 January 2024
Both my mother and father were residents at St Faith's. My father was there for six weeks until he passed away in November. My father's care was exceptional, and he always told me how well looked after he was. He reported that carers were kind and interested, engaging fully with my mother when they
fed her. He also told me how kind the carers were to my mother, who has vascular dementia. Even up until the final hours of my father's life, the confident and kind carers engaged with him sensitively, showing real consideration and concern. My mother continues to be exceptionally well cared for. Her needs have changed, and she is unable to communicate her feelings, but the carers are so gentle and monitor her well-being, adapting to her new needs. They are also watching her for any pain that she might experience as a result of her health needs. It is a relief to know that my mother is in safe hands. I can only recommend and praise the nurses, carers and manager at St Faith's.
14 September 2023
My mother was a resident of St Faith’s Fairhaven suite for 6 weeks. I cannot recommend this place enough. Nothing is too much trouble for the staff. They looked after Mum beautifully and us too. The Fairhaven suite is designed for end-of-life care and is quiet and calming. Mum died there on the 11th
of August and we couldn’t have asked for better care during her last weeks. All the staff are professional, caring, kind and respectful. Thank you, thank you, thank you.
08 September 2023
My wife (resident) and I would like to record our thanks for the Barbecue hosted at St Faith's on 25 August. It was very well attended and must have taken a lot of effort from the staff to plan and organise the event. The food was very tasty, the music was lively, and even the threatened rain stayed
away!
Thanks again to all those involved.
19 May 2023
A massive thank you to everyone at St Faith's for the care, attention, love and support during our mum's care and end of life. The initial environment and care during Mum's arrival and early stay was a great relief following her previous stay at the hospital - not a criticism of the hospital, but
the environment and continuity of care at St Faith's were very welcoming and comforting.
As a large family, we cannot thank everyone enough for the care, welcoming, flexibility and support provided to both Mum and four of us daughters and one of her sons as well as partners and grandchildren! The opportunity to be so welcomed and looked after, and ultimately, the opportunity to be there all together with Mum, is such an incredible comfort.
Thank you again for the amazing opportunity you gave us and the incredible personal and respectful care you gave our mum. An incredible gift and comfort for both Mum and the family.
12 May 2023
This is the first time I have ever written a review.
My mum was in St Faith's for a couple of months for palliative care; she died this morning.
Both myself and my two brothers were blown away by the amazing standard of care that she received. The nurses and caters were simply incredible and so
very very kind.
Thank you.
13 February 2023
St Faith's seemed a good place for my elderly mum's last days; the staff were friendly and nice and mum was clearly comfy and cared for. The place was always so clean and tidy. From the day of admittance to the day of her death 12 days later no one from St Faith's ever contacted me about the care
package. Despite several requests, I could never get an answer to any of the many questions I had. The staff did not seem to understand that for relatives, this is probably the first time they have ever had this experience and they do not have a clue what to expect. Even when my mum died I received no phone call afterwards, not even a condolence card. We raised £500 at the funeral for Lilian Faithful and we never even got an acknowledgement let alone a thank you. I fed all this back to the CEO by email and was promised a reply within a week but had to chase a reply over a month later. Then I got a second-hand reply from the CEO's secretary with some flimsy excuse and still no condolence or thank you.
07 February 2023
My mother has been at St Faith's since December 2021 and has been given excellent care. The reception staff often go the extra mile. and all the staff are all very friendly and helpful. Communication is very good, and concerns are listened to without judgement. There are often activities that Mum
can participate in; however, they could be more varied. Mum is very happy at St Faith's. Thank you for being there for her.
05 December 2022
My husband has been at St Faith's since April 2021. His care is very intensive because he cannot stand or walk and need to be hoisted by two carers. The standard in the home is exceptional. We are very grateful for the wonderful care that is given at all times!
15 November 2022
My husband was only at St Faith's for a few weeks, where he eventually received end-of-life care.
I cannot praise the staff enough for the care given to him. He was treated with compassion and dignity by all the staff. My special thanks must go to his assigned care worker and also the doctor in
his final hours. This was a very distressing time for myself and my family, but we were kept fully informed, and nothing was too much trouble. We couldn't have asked for more.