St James, Quedgeley, Gloucester, GL2 4WD
View Full Details of Chestnut CourtMy dad was cared for by the Ash Team, and they were very kind and careful. He enjoyed his time here, and they couldn't do enough for him and us as a family. Would recommend Chestnut Court to anyone. Thank you to all that helped care for Dad.
The staff are brilliant and can't do enough for you. All facilities are good. I would recommend it to anyone. Gardens are lovely.
Telephone communication out of hours (office hours) is very poor. Needs improvement, eg better staff training in the use of the phone system. Access out of office hours needs improving, it can be very hard to gain access/ eg next to the building. Staff seem to think "it's someone else's problem". General care is very good, compassionate & sympathetic & gentle.
I am the sister of a resident - who resided in your lovely care home sadly for only a few days before she passed away. During that time I found the care and service to be most excellent - for which I thank you very much.
Mum has spent the last 2yrs 7mths at Chestnut Court ^ quickly started to call it 'home'. As a family we were happy with the care Mum received & knew that she was being looked after. The carers are wonderful people & Mum thought of them as her friends. I wouldn't hesitate to recommend Chestnut Court to anyone & we feel privalaged that they looked after Mum in her final years.
I come and today my sister seems in a very good mood and happy. Nice place to come and visit. We are always asked if we would like a drink and a piece of cake.
I come to see my sister very often and she is very happy here. Nice and clean. She said that the food is good.
One of the most upsetting, stressful, emotional decisions in life is having to make the decision to put a loved one into care. The main reason I picked Chestnut Court, Glos, for my dear husband was because of the lovely, friendly, homely, happy atmosphere that came across for reception staff, carers, and nurses. He was surprisingly settled very quickly. The carers, nurses, and lead nurses at Willow Household are absolutely brilliant and exceptional. Nothing is too much trouble and I personally understand fully, how difficult it can be when dealing with dementia and personality disorders. They have been such a wonderful support to my husband, myself and my family. I cannot thank them enough.
Great care home, all the staff put in 100% while looking after my wife. While she was in your home I could and would not fault them at all. The last weeks were hard for my wife and all the staff did all that they could for her.
Lovely setting, and a lovely stay. Nan was well looked after and very loved and cared for. The staff went above and beyond when Nan was at the end of her life. Thank you, we appreciate everything. We will always be grateful.
Couldn't of wished for better care and attention for my Mum. The staffing was excellent and caring. We appreciate everything you have done for Mum. Excellent, 5 stars.
My Father settled in quickly at Chestnut Court Residential unit (Ash) mainly due to the relaxed atmosphere, pleasant surroundings, and the friendliness and professionalism of the carers, following advice from the care team my Father was moved to the Dementia Unit (Maple), this proved to be a good move as he started joining in the activities and became more content. I would like to thank all the staff (carers and admin) at Chestnut Court my sincere thanks for all their help and understanding.
During the time my Father-in-law was a resident at Chestnut Court, he was very well cared for by all members of staff. It could have been the carers, domestics, or the activities coordinators who would engage with him, be it a wave, a chat, or just a smile which made him feel safe and at home. Thank you, everyone at Chestnut Court!
All staff were brilliant, could not have asked for better care that my Father in law received, could not have asked for more. Including reception staff.
All the staff are caring and have done an excellent job looking after Dad.
Your staff are amazing and cared for Dad with professionalism and care, making his stay a fantastic experience for him.
Chestnut Court is a very happy place to be. I have to say, I'm truly thankful to be here.
Excellent establishment, this installs confidence in the care system. The staff were always kind and helpful with a great sense of humour and patience. The whole place is spotless and well-run. Special thanks to the two ladies who were really helpful and couldn't do enough for my Mum. Thank you all so much!
Chestnut Court is a fantastic care home where the resident's happiness and well-being are always put first. Every member of staff is always happy to help and care deeply for every resident and their families. The standard of care my Grandfather receives is more than we could have hoped for. We feel happy knowing he is being looked after with such a high standard of care.
Mum has settled in really well due to the combination of a bright, sunny and clean room, excellent food, ability to come out with family and friends unrestricted, but most of all due to the genuine, outstanding care shown to her at all times, making her feel so special, giving the whole family peace of mind.
My dad was cared for by the Ash Team, and they were very kind and careful. He enjoyed his time here, and they couldn't do enough for him and us as a family. Would recommend Chestnut Court to anyone. Thank you to all that helped care for Dad.
The staff are brilliant and can't do enough for you. All facilities are good. I would recommend it to anyone. Gardens are lovely.
Telephone communication out of hours (office hours) is very poor. Needs improvement, eg better staff training in the use of the phone system. Access out of office hours needs improving, it can be very hard to gain access/ eg next to the building. Staff seem to think "it's someone else's problem". General care is very good, compassionate & sympathetic & gentle.
I am the sister of a resident - who resided in your lovely care home sadly for only a few days before she passed away. During that time I found the care and service to be most excellent - for which I thank you very much.
Mum has spent the last 2yrs 7mths at Chestnut Court ^ quickly started to call it 'home'. As a family we were happy with the care Mum received & knew that she was being looked after. The carers are wonderful people & Mum thought of them as her friends. I wouldn't hesitate to recommend Chestnut Court to anyone & we feel privalaged that they looked after Mum in her final years.
I come and today my sister seems in a very good mood and happy. Nice place to come and visit. We are always asked if we would like a drink and a piece of cake.
I come to see my sister very often and she is very happy here. Nice and clean. She said that the food is good.
One of the most upsetting, stressful, emotional decisions in life is having to make the decision to put a loved one into care. The main reason I picked Chestnut Court, Glos, for my dear husband was because of the lovely, friendly, homely, happy atmosphere that came across for reception staff, carers, and nurses. He was surprisingly settled very quickly. The carers, nurses, and lead nurses at Willow Household are absolutely brilliant and exceptional. Nothing is too much trouble and I personally understand fully, how difficult it can be when dealing with dementia and personality disorders. They have been such a wonderful support to my husband, myself and my family. I cannot thank them enough.
Great care home, all the staff put in 100% while looking after my wife. While she was in your home I could and would not fault them at all. The last weeks were hard for my wife and all the staff did all that they could for her.
Lovely setting, and a lovely stay. Nan was well looked after and very loved and cared for. The staff went above and beyond when Nan was at the end of her life. Thank you, we appreciate everything. We will always be grateful.
Couldn't of wished for better care and attention for my Mum. The staffing was excellent and caring. We appreciate everything you have done for Mum. Excellent, 5 stars.
My Father settled in quickly at Chestnut Court Residential unit (Ash) mainly due to the relaxed atmosphere, pleasant surroundings, and the friendliness and professionalism of the carers, following advice from the care team my Father was moved to the Dementia Unit (Maple), this proved to be a good move as he started joining in the activities and became more content. I would like to thank all the staff (carers and admin) at Chestnut Court my sincere thanks for all their help and understanding.
During the time my Father-in-law was a resident at Chestnut Court, he was very well cared for by all members of staff. It could have been the carers, domestics, or the activities coordinators who would engage with him, be it a wave, a chat, or just a smile which made him feel safe and at home. Thank you, everyone at Chestnut Court!
All staff were brilliant, could not have asked for better care that my Father in law received, could not have asked for more. Including reception staff.
All the staff are caring and have done an excellent job looking after Dad.
Your staff are amazing and cared for Dad with professionalism and care, making his stay a fantastic experience for him.
Chestnut Court is a very happy place to be. I have to say, I'm truly thankful to be here.
Excellent establishment, this installs confidence in the care system. The staff were always kind and helpful with a great sense of humour and patience. The whole place is spotless and well-run. Special thanks to the two ladies who were really helpful and couldn't do enough for my Mum. Thank you all so much!
Chestnut Court is a fantastic care home where the resident's happiness and well-being are always put first. Every member of staff is always happy to help and care deeply for every resident and their families. The standard of care my Grandfather receives is more than we could have hoped for. We feel happy knowing he is being looked after with such a high standard of care.
Mum has settled in really well due to the combination of a bright, sunny and clean room, excellent food, ability to come out with family and friends unrestricted, but most of all due to the genuine, outstanding care shown to her at all times, making her feel so special, giving the whole family peace of mind.