I wanted to express my family's sincere thanks and gratitude for the care, compassion and kindness all the staff at The Manor gave especially to my mother, but also to us.
Mum arrived with you 10 months ago and we did not think she would be with you very long, she was so poorly. However, with the
care, both medically, but also practically, she recovered and indeed thrived enough to regain some of her independence - and certainly her spark! That was down to a very dedicated and special team, from the cleaners, laundry staff, carers, entertainment staff and to yourself.
In particular I would like to express my deep appreciation for everything that was done for Mum in the last days and hours. The Nursing staff and every one of the carers made myself, my family who visited, and most importantly, my mother feel supported and helped so that she had a peaceful death.
You are all trained and experienced in dealing with this, but we were made to feel a very personal sense of care and concern.
31 December 2025
My wife and I could not be more pleased with the care that John (Father/Father-in-Law) received at this lovely Care Home. Before he died, peacefully, he told us several time how dedicated and kind all the staff were. He said, repeatedly to us and the staff that "I don't want to be here." The staff
were very concerned that he said this until we explained that he didn't want to be 'here' meaning 'alive' as he was so very tired and missed his wife of over 70 years. The staff were as caring to my wife and I and our two grown up children as they were to John. Nothing was too much trouble and they always had time to talk. His nurse in particular was excellent. Indeed all the staff were extremely professional but with a very human and empathetic manner. John had had a good life by his own reckoning and was ready to move on. He was only there for 6 days but they were special days for him and for us.
Even after John had died and we had collected his belongings flowers arrived for my wife
24 December 2025
I find the care and staff very helpful.
Care provided to Doreen very good staff going out of the way with kindness and love.
Maintance very good if you need attention it is dealt with right away
Food in restaurant has certainly improved excellant cleaniless of patient and room very good
25 November 2025
David was only a resident here for a few days, but was made comfortable & peaceful. All staff acted with dignity, care and friendliness. Can highly recommend Manor Care Home. Top marks from our family. Wonderful people.
07 November 2025
Too long responding to a toilet call for patients such as my wife. Her lack of mobility means that the response is often too long and the result is she often wets or soils herself.
In most other respects the staff are excellent, very caring and friendly.
03 November 2025
I am a retired doctor with experience of Care Homes.
During 8 days, I visited Manor Care Home to see a friend who was dying. He had a cardiac condition, which made it too difficult for him to be cared for at home, and he was too old for heart surgery to correct his problem.
The first thing which
strikes you when visiting Manor Care Home is the absence of the characteristic smell of Care Homes. This is only achieved by meticulous housekeeping.
The Care Assistants who looked after my friend were always calm, kind and gentle, even when he displayed his highly developed stubbornness. Because of his illness, he was not keen to eat or drink, which did not help his condition, but it is a choice that people with mental capacity can make. This situation was handled splendidly.
I have given Manor Care Home a 5-star rating and would happily recommend it to anyone considering care of a loved one.
03 September 2025
I am very happy here. Everyone is very helpful.
04 June 2025
My mother-in-law was admitted to The Manor for palliative care. She was admitted quickly and her admission was smooth and she was treated with dignity. She was only in The Manor for a week, but every care professional treated her with such care and dignity and that extended to our family too. Thank
you for making her last few days as comfortable as possible.
04 June 2025
In my time here as a resident I have been very happy with most things but in particular I have enjoyed the activities groups, in particular the knitting club.
06 March 2025
My husband was very happy here and sorry to leave. The staff are wonderful.
05 March 2025
My dad moved into The Manor in August 2023. He was there until his death early February 2025. The care he received was excellent, as was the communication I received from the nursing staff regarding my dad.
The respect shown to Dad as he was ill + after his death was wonderful - thank you.
The
unit manager was really helpful + caring. A huge thank you to all staff involved in his care.
05 March 2025
Hi All
My wife & I just want to say A BIG THANK YOU, for the wonderful care my father-in-law received in his 18 months at The Manor, until his death yesterday,
From the ease and lovely welcome when he first moved into the Manor in Aug 23
The wonderful care by ALL Staff at The Manor
All the
correspondence & queries that were dealt with so professionally by the unit manager
All the wonderful care he received by the Carers, Nurses, Auxiliary staff etc
All the wonderful support and care he received from the local GP.
For everything we are TRULLY THANKFUL.
I'm sure sometimes you just "crack on" with the job, but never forget, how truly remarkable you are, in what you give to individuals and society as a whole in your professional roles.
THANK YOU!
Regards
25 February 2025
After a very serious stroke 2 and a half years ago, my husband was diagnosed as needing 24 hour nursing care. The managers at the Manor Gate Care Home, Bishops Hall were extremely kind and helpful when my daughter and I visited her to ask for a room for him. He lived there until January this year
when he sadly passed away. While there he considered it as his home. His room was spacious, all of the staff there were very kind, friendly and helpful to all the residents and cheerful. They were most considerate to myself and our two daughters. He loved the meals, as did we all, and thought everything tasted homemade. The Manor was always warm and cozy. All the staff were extremely cheerful, friendly and helpful. He was always clean and tidy. We would recommend this home to anyone, and often do.
27 December 2024
Excellent food and helpers and nurses.
25 December 2024
I have been at Barchester The Manor Care Home for five years now. I was in another care home but I was not making progress with my mobility and my husband had to return to his work in Cyprus. So my family brought me to The Manor because of the physio care and physiotherapist on site Monday to
Fridays. I am still doing physiotherapy every day (I am confined to a wheelchair. I have had two strokes and need a hoist to get in and out of bed to my chair). The carers here are very good to me, only them or me often sharing a conversation.
The provision of daily activities is excellent and especially, for someone like me with and interest in music and arts and crafts. I am blessed by children (grown up, over 40 years) living nearby.
03 December 2024
I enjoy living here and everyone is very helpful.
14 August 2024
Clean, spacious, homely spaces. Residents are treated individually and good relationships with all staff adopted.
Food is delicious and hydration facilities available.
The general manager is hard-working, professional, friendly, positive and exceptionally kind. Overall, wonderful home.
05 July 2024
We cannot thank the caring staff enough for taking great care of our mum. Not only do they provide care for the residents but provide care and support for the family which has been greatly appreciated. Thank you.
15 May 2024
The home is ever so caring for Mum, despite Mum sometimes being a difficult character, the team work with Mum in a kind and understanding way to ensure all her needs are met.
The home is also clean and well-kept and doesn't have that stereotypical care home smell!
Mum is as happy as she can be and
we feel that she is safe and well looked after.
10 May 2024
Really appreciate the hard work and dedication shown by the staff towards my aunt on Memory Lane. Thanks to each and every one of you.
Latest Reviews for Barchester Manor Care Home
28 January 2026
I wanted to express my family's sincere thanks and gratitude for the care, compassion and kindness all the staff at The Manor gave especially to my mother, but also to us.
Mum arrived with you 10 months ago and we did not think she would be with you very long, she was so poorly. However, with the
care, both medically, but also practically, she recovered and indeed thrived enough to regain some of her independence - and certainly her spark! That was down to a very dedicated and special team, from the cleaners, laundry staff, carers, entertainment staff and to yourself.
In particular I would like to express my deep appreciation for everything that was done for Mum in the last days and hours. The Nursing staff and every one of the carers made myself, my family who visited, and most importantly, my mother feel supported and helped so that she had a peaceful death.
You are all trained and experienced in dealing with this, but we were made to feel a very personal sense of care and concern.
31 December 2025
My wife and I could not be more pleased with the care that John (Father/Father-in-Law) received at this lovely Care Home. Before he died, peacefully, he told us several time how dedicated and kind all the staff were. He said, repeatedly to us and the staff that "I don't want to be here." The staff
were very concerned that he said this until we explained that he didn't want to be 'here' meaning 'alive' as he was so very tired and missed his wife of over 70 years. The staff were as caring to my wife and I and our two grown up children as they were to John. Nothing was too much trouble and they always had time to talk. His nurse in particular was excellent. Indeed all the staff were extremely professional but with a very human and empathetic manner. John had had a good life by his own reckoning and was ready to move on. He was only there for 6 days but they were special days for him and for us.
Even after John had died and we had collected his belongings flowers arrived for my wife
24 December 2025
I find the care and staff very helpful.
Care provided to Doreen very good staff going out of the way with kindness and love.
Maintance very good if you need attention it is dealt with right away
Food in restaurant has certainly improved excellant cleaniless of patient and room very good
25 November 2025
David was only a resident here for a few days, but was made comfortable & peaceful. All staff acted with dignity, care and friendliness. Can highly recommend Manor Care Home. Top marks from our family. Wonderful people.
07 November 2025
Too long responding to a toilet call for patients such as my wife. Her lack of mobility means that the response is often too long and the result is she often wets or soils herself.
In most other respects the staff are excellent, very caring and friendly.
03 November 2025
I am a retired doctor with experience of Care Homes.
During 8 days, I visited Manor Care Home to see a friend who was dying. He had a cardiac condition, which made it too difficult for him to be cared for at home, and he was too old for heart surgery to correct his problem.
The first thing which
strikes you when visiting Manor Care Home is the absence of the characteristic smell of Care Homes. This is only achieved by meticulous housekeeping.
The Care Assistants who looked after my friend were always calm, kind and gentle, even when he displayed his highly developed stubbornness. Because of his illness, he was not keen to eat or drink, which did not help his condition, but it is a choice that people with mental capacity can make. This situation was handled splendidly.
I have given Manor Care Home a 5-star rating and would happily recommend it to anyone considering care of a loved one.
03 September 2025
I am very happy here. Everyone is very helpful.
04 June 2025
My mother-in-law was admitted to The Manor for palliative care. She was admitted quickly and her admission was smooth and she was treated with dignity. She was only in The Manor for a week, but every care professional treated her with such care and dignity and that extended to our family too. Thank
you for making her last few days as comfortable as possible.
04 June 2025
In my time here as a resident I have been very happy with most things but in particular I have enjoyed the activities groups, in particular the knitting club.
06 March 2025
My husband was very happy here and sorry to leave. The staff are wonderful.
05 March 2025
My dad moved into The Manor in August 2023. He was there until his death early February 2025. The care he received was excellent, as was the communication I received from the nursing staff regarding my dad.
The respect shown to Dad as he was ill + after his death was wonderful - thank you.
The
unit manager was really helpful + caring. A huge thank you to all staff involved in his care.
05 March 2025
Hi All
My wife & I just want to say A BIG THANK YOU, for the wonderful care my father-in-law received in his 18 months at The Manor, until his death yesterday,
From the ease and lovely welcome when he first moved into the Manor in Aug 23
The wonderful care by ALL Staff at The Manor
All the
correspondence & queries that were dealt with so professionally by the unit manager
All the wonderful care he received by the Carers, Nurses, Auxiliary staff etc
All the wonderful support and care he received from the local GP.
For everything we are TRULLY THANKFUL.
I'm sure sometimes you just "crack on" with the job, but never forget, how truly remarkable you are, in what you give to individuals and society as a whole in your professional roles.
THANK YOU!
Regards
25 February 2025
After a very serious stroke 2 and a half years ago, my husband was diagnosed as needing 24 hour nursing care. The managers at the Manor Gate Care Home, Bishops Hall were extremely kind and helpful when my daughter and I visited her to ask for a room for him. He lived there until January this year
when he sadly passed away. While there he considered it as his home. His room was spacious, all of the staff there were very kind, friendly and helpful to all the residents and cheerful. They were most considerate to myself and our two daughters. He loved the meals, as did we all, and thought everything tasted homemade. The Manor was always warm and cozy. All the staff were extremely cheerful, friendly and helpful. He was always clean and tidy. We would recommend this home to anyone, and often do.
27 December 2024
Excellent food and helpers and nurses.
25 December 2024
I have been at Barchester The Manor Care Home for five years now. I was in another care home but I was not making progress with my mobility and my husband had to return to his work in Cyprus. So my family brought me to The Manor because of the physio care and physiotherapist on site Monday to
Fridays. I am still doing physiotherapy every day (I am confined to a wheelchair. I have had two strokes and need a hoist to get in and out of bed to my chair). The carers here are very good to me, only them or me often sharing a conversation.
The provision of daily activities is excellent and especially, for someone like me with and interest in music and arts and crafts. I am blessed by children (grown up, over 40 years) living nearby.
03 December 2024
I enjoy living here and everyone is very helpful.
14 August 2024
Clean, spacious, homely spaces. Residents are treated individually and good relationships with all staff adopted.
Food is delicious and hydration facilities available.
The general manager is hard-working, professional, friendly, positive and exceptionally kind. Overall, wonderful home.
05 July 2024
We cannot thank the caring staff enough for taking great care of our mum. Not only do they provide care for the residents but provide care and support for the family which has been greatly appreciated. Thank you.
15 May 2024
The home is ever so caring for Mum, despite Mum sometimes being a difficult character, the team work with Mum in a kind and understanding way to ensure all her needs are met.
The home is also clean and well-kept and doesn't have that stereotypical care home smell!
Mum is as happy as she can be and
we feel that she is safe and well looked after.
10 May 2024
Really appreciate the hard work and dedication shown by the staff towards my aunt on Memory Lane. Thanks to each and every one of you.