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Barchester Manor Care Home

Haydon Close, Bishops Hull, Taunton, Somerset TA1 5HF
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Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
The staff were warm, caring and friendly.J M(Respite Resident/Service User)
Barchester Manor Care Home, Taunton

Situated on beautiful grounds on the edge of Somerset, professionals provide first-class 24-hour nursing and residential care and for those who are living with dementia in a modern purpose-built home. The purpose built 17 bedded unit dementia unit called Willow was opened in 2023 and is a beautiful addition to the care home.

The home has beautiful well tended gardens with an outdoor dining space alongside woodwork areas and a...  

Care Provided by Barchester Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Graham Allen(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Residents love to see family members and friends. Visiting hours are not restricted.

Parking

  • There is a generous cark park on site. Disabled parking is available immediately next to the front door.

Barchester Manor Care Home Reviews (104)

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9.9

Barchester Manor Care Home has a Review Score of 9.9 (9.856) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Manor Care Home has 104 reviews.

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Showing 104 reviews matching selected criteria
Review from S D (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

The home has cared for my mother extremely well. She has recovered very well from a major operation. The physio team have been amazing in getting my mother back on her feet and walking again. All of the staff have been great.

Reply from Katrina Ball, General Manager at Barchester Manor Care Home
We appreciate you taking the time to leave us your kind review.

We are so happy to hear that your mother was extremely well cared for during her stay with us at The Manor Care Home.

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Review from R P (Respite Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

I have been treated with every kindness, care, courtesy and love.

Reply from Katrina Ball, General Manager at Barchester Manor Care Home
We appreciate you taking the time to leave us your kind review.

We are so happy to hear that you have received kindness ,care, courtesy and love during your stay with us at The Manor Care Home.

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Review from A H (Niece of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

My aunt is currently in The Manor for respite care following a fall. All aspects of her care have been excellent. The home is clean, spacious, & welcoming. All the staff are kind and helpful. Special mention to Ramis the physio who has helped aunt become mobile and confident again.

Reply from Katrina Ball, General Manager at Barchester Manor Care Home

Thank you for the feedback and time taken to leave a review, it is a pleasure to care for your Aunt.

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Review from Roger B (Son-in-law of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

Mum, having lived independently for 8 years being moved from London had an episode which lead to a 3 week stay in hospital. On discharge it was decided, by the family, that she was incapable of returning to her home and living independently. After looked at a couple of care homes it was decided partly due to there being vacancies that Mum would initially go into the Manor Care Home. Since moving in Mum has begun settling in and although "its not home" she has gradually integrated into both the surroundings and with the other residence. Mum enjoys the activities and is quite happy with food and the care she receives. Overall we are very happy with the care she receives.

Reply from Katrina Ball, General Manager at Barchester Manor Care Home

Thank you very much for taking time to leave a review for us. It means a great deal to have your feedback and I will ensure this is shared with our team.

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Review from K M (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience
The care my mother received at The Manor was exemplary. The staff were very helpful and took great care with all residents. The food was delicious and varied and the gardens were a real suntrap.

Overall Mum couldn't have been better looked after and we are so thankful to them.

Reply from Katrina Ball, General Manager at Barchester Manor Care Home

Thank you for your lovely review and your kind words about our team. It means a great deal to hear that your mother received such exemplary care during her time with us. We wish you and your family all the very best.

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Review from C M (Sister of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience
All the staff and carers are fantastic, very helpful & very friendly

Most of all I know that my brother is well looked after

Reply from Katrina Ball, General Manager at Barchester Manor Care Home

Thank you taking the time to leave us a review, we will pass this on to the team.

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Review from Pauline F (Regular Volunteer) published on 5 May 2026 Submitted via Postal Card
Overall Experience

I have been visiting The Manor with my Pat (therapy) dog and always received a wonderful welcome from the staff. It is a very friendly, happy place with lovely, caring carers. The food looks and smells very appetising, but I can't rate it as I leave before lunch! The residents are mostly full of praise for the treatment they receive.

Reply from Katrina Ball, General Manager at Barchester Manor Care Home

Thank you for your kind review. We're so pleased you and your therapy dog always feel welcome at our home. Your lovely comments about our team mean a great deal to us all - thank you once again.

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Review from Linda S (Daughter of Resident) published on 28 January 2026 Submitted via Website
Overall Experience
I wanted to express my family's sincere thanks and gratitude for the care, compassion and kindness all the staff at The Manor gave especially to my mother, but also to us.
Mum arrived with you 10 months ago and we did not think she would be with you very long, she was so poorly. However, with the care, both medically, but also practically, she recovered and indeed thrived enough to regain some of her independence - and certainly her spark! That was down to a very dedicated and special team, from the cleaners, laundry staff, carers, entertainment staff and to yourself.
In particular I would like to express my deep appreciation for everything that was done for Mum in the last days and hours. The Nursing staff and every one of the carers made myself, my family who visited, and most importantly, my mother feel supported and helped so that she had a peaceful death.

You are all trained and experienced in dealing with this, but we were made to feel a very personal sense of care and concern.

Reply from Aime Bown, General Manager at Barchester Manor Care Home
Thank you for your kind and heartfelt words. Your appreciation of the whole team means a great deal to everyone. Supporting both residents and their families at such an important time is something we hold very close to our hearts.

It was a privilege to care for your mother. She will be fondly remembered by our team.

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Review from Anthony B (Son-in-law of Resident) published on 31 December 2025 Submitted via Website
Overall Experience
My wife and I could not be more pleased with the care that John (Father/Father-in-Law) received at this lovely Care Home. Before he died, peacefully, he told us several time how dedicated and kind all the staff were. He said, repeatedly to us and the staff that "I don't want to be here." The staff were very concerned that he said this until we explained that he didn't want to be 'here' meaning 'alive' as he was so very tired and missed his wife of over 70 years. The staff were as caring to my wife and I and our two grown up children as they were to John. Nothing was too much trouble and they always had time to talk. His nurse in particular was excellent. Indeed all the staff were extremely professional but with a very human and empathetic manner. John had had a good life by his own reckoning and was ready to move on. He was only there for 6 days but they were special days for him and for us.

Even after John had died and we had collected his belongings flowers arrived for my wife

Reply from Aime Bown, General Manager at Barchester Manor Care Home

Thank you for the time taken to leave us a review, Anthony. It was a delight to care for John and thank you for the appreciation to the team, I will make sure that this is shared with them.

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Review from Conrad M (Relative of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience
I find the care and staff very helpful.
Care provided to Doreen very good staff going out of the way with kindness and love.
Maintance very good if you need attention it is dealt with right away

Food in restaurant has certainly improved excellant cleaniless of patient and room very good

Reply from Aime Bown, General Manager at Barchester Manor Care Home

Thank you for your lovely feedback. We're so pleased you've experienced kind, helpful care and have noticed the high standards of maintenance, cleanliness and improvements to our dining. Your comments mean a great deal to our whole team.

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Review from Catherine M (Relative of Resident) published on 25 November 2025 Submitted via Postal Card
Overall Experience

David was only a resident here for a few days, but was made comfortable & peaceful. All staff acted with dignity, care and friendliness. Can highly recommend Manor Care Home. Top marks from our family. Wonderful people.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you very much, We will pass it on to the teams.

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Review from Michael F (Husband of Resident) published on 7 November 2025 Submitted via Postal Card
Overall Experience
Too long responding to a toilet call for patients such as my wife. Her lack of mobility means that the response is often too long and the result is she often wets or soils herself.

In most other respects the staff are excellent, very caring and friendly.

Reply from Graham Allen, Senior General Manager at Barchester Manor Care Home

Thank you for taking the time to share your feedback. This is not the level of care or response time we would normally expect, and we can only apologise for this. We have addressed this with the team to ensure assistance is provided more promptly going forward.

Your kind words about our caring...  

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Review from Anthony D (Friend of Resident) published on 3 November 2025 Submitted via Website
Overall Experience
I am a retired doctor with experience of Care Homes.
During 8 days, I visited Manor Care Home to see a friend who was dying. He had a cardiac condition, which made it too difficult for him to be cared for at home, and he was too old for heart surgery to correct his problem.
The first thing which strikes you when visiting Manor Care Home is the absence of the characteristic smell of Care Homes. This is only achieved by meticulous housekeeping.
The Care Assistants who looked after my friend were always calm, kind and gentle, even when he displayed his highly developed stubbornness. Because of his illness, he was not keen to eat or drink, which did not help his condition, but it is a choice that people with mental capacity can make. This situation was handled splendidly.

I have given Manor Care Home a 5-star rating and would happily recommend it to anyone considering care of a loved one.

Reply from Graham Allen, Senior General Manager at Barchester Manor Care Home

Thank you so much for your lovely words and recommendation. It means a great deal to the whole team to know that our care, kindness, and attention to detail made a difference to your friend during such a sensitive time.

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Review from Betty C (Resident / Service User) published on 3 September 2025 Submitted via Postal Card
Overall Experience

I am very happy here. Everyone is very helpful.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you for kind words. Everyone at the manor aim to make everyone lives at the manor the best they possible can be.

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Review from H G (Daughter-in-law of Resident) published on 4 June 2025 Submitted via Postal Card
Overall Experience

My mother-in-law was admitted to The Manor for palliative care. She was admitted quickly and her admission was smooth and she was treated with dignity. She was only in The Manor for a week, but every care professional treated her with such care and dignity and that extended to our family too. Thank you for making her last few days as comfortable as possible.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you so much four your kind words. We are truly grateful that you took time to share your thoughts with us. Knowing that we were able to help make your mum as comfortable as possible means a great deal to our entire team. Your feedback is incredibly meaningful, and I will be sure to pass it on...  

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Review from Rira R (Resident / Service User) published on 4 June 2025 Submitted via Postal Card
Overall Experience

In my time here as a resident I have been very happy with most things but in particular I have enjoyed the activities groups, in particular the knitting club.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you so much for sharing your lovely feedback. Were delighted to hear that youve been happy during your time with us and that the activitiesespecially the knitting clubhave brought you joy. Its wonderful to know that these groups help make your experience meaningful. We truly appreciate your kind words and will be sure to share them with the team.

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Review from Brigid P (Wife of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience

My husband was very happy here and sorry to leave. The staff are wonderful.

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Review from L W (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card
Overall Experience
My dad moved into The Manor in August 2023. He was there until his death early February 2025. The care he received was excellent, as was the communication I received from the nursing staff regarding my dad.
The respect shown to Dad as he was ill + after his death was wonderful - thank you.

The unit manager was really helpful + caring. A huge thank you to all staff involved in his care.

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Review from P W (Son-in-law of Resident) published on 5 March 2025 Submitted via Postal Card
Overall Experience
Hi All
My wife & I just want to say A BIG THANK YOU, for the wonderful care my father-in-law received in his 18 months at The Manor, until his death yesterday,
From the ease and lovely welcome when he first moved into the Manor in Aug 23
The wonderful care by ALL Staff at The Manor
All the correspondence & queries that were dealt with so professionally by the unit manager
All the wonderful care he received by the Carers, Nurses, Auxiliary staff etc
All the wonderful support and care he received from the local GP.
For everything we are TRULLY THANKFUL.
I'm sure sometimes you just "crack on" with the job, but never forget, how truly remarkable you are, in what you give to individuals and society as a whole in your professional roles.
THANK YOU!

Regards

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Review from Joan O (Wife of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

After a very serious stroke 2 and a half years ago, my husband was diagnosed as needing 24 hour nursing care. The managers at the Manor Gate Care Home, Bishops Hall were extremely kind and helpful when my daughter and I visited her to ask for a room for him. He lived there until January this year when he sadly passed away. While there he considered it as his home. His room was spacious, all of the staff there were very kind, friendly and helpful to all the residents and cheerful. They were most considerate to myself and our two daughters. He loved the meals, as did we all, and thought everything tasted homemade. The Manor was always warm and cozy. All the staff were extremely cheerful, friendly and helpful. He was always clean and tidy. We would recommend this home to anyone, and often do.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (88) & Events (0)

News
  • 08 Jul 2026

    We are proud to celebrate an amazing milestone as Vilma, our Laundry Assistant marks 25 years of Service at the Manor. For a quarter of a century, Vilma has been...

  • 30 Jun 2026

    Exciting things are happening! After several months of hard work, our wonderful refurbishment project is almost complete, and we couldn’t be more excited to share it with you. Ahead of...

  • 29 May 2026

    A huge thank you to everyone who joined us for our first Dementia Café last week with the Alzheimer's Society. It was lovely to see so many people come together...

Upcoming Events

There are no upcoming events for Barchester Manor Care Home.

Awards / Recognitions (39)

Accreditations

There are no accreditations posted yet for Barchester Manor Care Home.

Meet the Team (11)

Katrina Ball
Katrina BallJob Title:General ManagerJoined: 2026

I’m Katrina, General Manager here at The Manor and a Registered Nurse. I’ve spent over 25 years leading and supporting care services, including general nursing, rehabilitation and specialist dementia care.

I have been told that I am known for my calm, approachable style, and perhaps that’s because I believe strongly in creating a workplace where staff feel listened to, valued & supported. I believe that if staff are empowered to deliver their best, this directly impacts the quality of care that residents receive, being the highest standard of compassionate person-centred care.

I was honoured and incredibly proud to be a WAGs award winner in 2024, receiving the Superwoman award for my contribution and leadership in adult social care.

I’m incredibly passionate about my job, but when I’m not at work, I love spending time with my family, including my 3 beautiful granddaughters, as they keep me young at heart and very busy.

I also like to travel, keep fit with yoga and love to walk coastal paths with my husband.

Raneesh Devassy
Raneesh DevassyJob Title:Deputy ManagerJoined: 2019

Throughout my nursing career, I have had the privilege of caring for people living with dementia, which has been both rewarding and inspiring. I joined The Manor Care Home team in 2019 and enjoy leading a dedicated team of staff who are committed to providing compassionate, person-centred care.

Our home has excellent systems in place that support the well-being and quality of life of our residents, and I am passionate about ensuring every individual feels valued, respected, and cared for.

Nike Isaac-Idowu Afolakemi
Nike Isaac-Idowu AfolakemiJob Title:AdministratorJoined: 2023

Hello, my name is Nike, and I started at The Manor in 2023.

I work as an Administrator, supporting the smooth running of the care home and helping ensure our residents and team have everything they need. I’m proud to be part of a team that makes The Manor such a welcoming place to live and work.

Harshi Abeyrathna
Harshi AbeyrathnaJob Title:Senior Care AssistantJoined: 2023

Hello, my name is Harshi. I joined The Manor in 2023 when I completed my NVQ Level 2, which has really helped me build my skills and confidence in providing the best possible care for our residents.

I work on the Dementia Unit, where I find every day both rewarding and meaningful. I’m lucky to be part of such a supportive and friendly team that always encourages me to do my best.

Sharon Clarke
Sharon ClarkeJob Title:Care PractionerJoined: 1991

Hello, my name is Sharon, and I have had the pleasure of working at The Manor for over 35 years - needless to say, I truly love it here!

In 2015, I qualified as a Care Practitioner, and my role continues to be as challenging as it is rewarding. I have been working in care since the day of my 18th birthday, and supporting residents has always been my passion.

Ramis Hysenaj
Ramis HysenajJob Title:PhysiotherapistJoined: 2007

Hello, my name is Ramis, and I am one of the Physiotherapists here at The Manor Care Home.

I love supporting our residents through tailored exercises that help them build strength, confidence, and independence. It is incredibly rewarding to see the positive impact this has on their daily lives and overall quality of life.

Marc Chidgey
Marc ChidgeyJob Title:Life Enrichment LeadJoined: 2012

I have been part of The Manor Care Home since 2012, starting as a kitchen assistant, where I helped serve meals and ensure residents had drinks and snacks. While working in the kitchen, I discovered how much I enjoyed spending time with residents and seeing their engagement in activities. This passion led to an opportunity to join the activities team, where I could focus on what I love most - connecting with residents and supporting their well-being.

I take great joy in spending time with residents, hearing their stories, and discovering the activities they enjoy. My goal is to keep our residents active, engaged, and happy, with fun and laughter always at the heart of The Manor Care Home.

Troy Redman
Troy RedmanJob Title:Head of MaintenanceJoined: 2023

Hello, my name is Troy. I joined The Manor’s maintenance team in 2023.

I take pride in keeping the home looking its best. Working at The Manor is incredibly rewarding, and it’s great to know that the work that I do makes a positive difference in the daily lives of our residents.

Ian Fear
Ian FearJob Title:GardenerJoined: 2012

Hello, my name is Ian and I started working at The Manor in 2012.

I am a gardener and love keeping the grounds beautiful, from planting seasonal flowers to maintaining the lawns and shrubs. Seeing the gardens thrive and bring joy to everyone who lives in the home makes my work rewarding.

Shelley Kaleda
Shelley KaledaJob Title:Operational TrainerJoined: 2010

As a Barchester Operational Trainer, I ensure that staff have the level of skill and knowledge required to competently carry out their role so that all residents receive high-quality care, and that there is a high level of impact on the quality of staff behaviour and knowledge over the long term, leading to a continuous improvement in the quality of care for the residents.

As a Trainer, I actively involve my learners, and my continued focus is to ensure all learning and development activities and inductions are run to a consistently high standard across my 6 homes, alongside meeting external requirements. I have just celebrated my 10th year with Barchester Healthcare, and I love my job.

It’s not just about the teaching but the learning that takes place. All our learners on their first day are taught to identify our Barchester values so that they can incorporate them into everything they do. As a trainer, I strive to meet the needs, abilities and aspirations of my learners. I believe it’s about inspiring learners to help them change and develop their personal, social and professional skills to the best of their ability and take responsibility for their own development.

Sarah
Sarah Job Title:HairdresserJoined: 2021

Hello, I’m Sarah, a hairdresser here at the Manor Care Home. I visit the home on Mondays and Fridays. I have worked here since 2021, but have been a qualified hairdresser for over 30 years. I feel very lucky and blessed to work here in such a wonderful environment.

Frequently Asked Questions about Barchester Manor Care Home

What types of Care is Barchester Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Manor Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Barchester Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Manor Care Home to the centre of Taunton?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Manor Care Home to verify any information. View our terms and conditions. Barchester Manor Care Home has an Enhanced Service -more info.