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Barchester Manor Care Home

Haydon Close, Bishops Hull, Taunton, Somerset TA1 5HF
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Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
The staff were warm, caring and friendly.J M(Respite Resident/Service User)
Barchester Manor Care Home, Taunton

Situated on beautiful grounds on the edge of Somerset, professionals provide first-class 24-hour nursing and residential care and for those who are living with dementia in a modern purpose-built home. The purpose built 17 bedded unit dementia unit called Willow was opened in 2023 and is a beautiful addition to the care home.

The home has beautiful well tended gardens with an outdoor dining space alongside woodwork areas and a...  

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Care Provided by Barchester Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Katrina Ball (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Residents love to see family members and friends. Visiting hours are not restricted.

Parking

  • There is a generous cark park on site. Disabled parking is available immediately next to the front door.

Barchester Manor Care Home Reviews (106)

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9.8

Barchester Manor Care Home has a Review Score of 9.8 (9.814) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Manor Care Home has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Brian John H (Resident / Service User) published on 6 February 2019 Submitted via Postal Card
Overall Experience

By my relevant options below I can't think of much more to say only it is second to none. Thank you.

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Review from L H (Niece of Resident) published on 19 October 2018 Submitted via Postal Card
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My Uncle arrived at The Manor Care Home only a week ago and I have found all the staff very supportive and caring. The home is very comfortable, warm and welcoming. The food (so my Uncle says) is excellent. I think the physio is outstanding and I really believe they will do the very best for my Uncle and get him mobile soon, which is his mission.

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Review from L F (Respite Resident) published on 12 September 2018 Submitted via Postal Card
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This is my third annual respite stay while my wife (and carer) takes a holiday with other family members. By using the Barchester Group, I have flexibility on where to stay but The Manor suits me fine. Resources are sometimes stretched but this is true of most - if not all - care homes. I am pleased to see the same personnel year-on-year who make me very welcome.

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Review from Eleanor H (Friend of Resident) published on 6 September 2018 Submitted via Postal Card
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On the many occasions that I visit with my grandmother, her friend who lives at the manor, I have been impressed with the staff and care she receives. Nothing is too much and I can only applaud all that is done for her. She has a happy life at the manor and enjoys the company that she gets there from staff and other residents.

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Review from Paula K (Relative of Resident) published on 6 September 2018 Submitted via Postal Card
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Lovely atmosphere, clean, friendly people and rooms very nice. Residents seem happy to be here.

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Review from Doreen K (Sister of Resident) published on 6 September 2018 Submitted via Postal Card
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Come as often as possible, very friendly staff and lovely and clean and residents seem very happy.

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Review from S R J (Wife of Resident) published on 22 August 2018 Submitted via Website
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A fantastic care home that offers excellent care and facilities in beautiful surroundings. Nothing too much to ask for and the Manager is always available and understanding to our needs and wishes. I highly recommend.

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Review from Sarah S (Daughter of Resident) published on 16 August 2018 Submitted via Postal Card
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From initial assessment to admittance, management and staff have been helpful and communicative as well as empathetic. Both nursing staff and carers are always cheerful and chatty and make a difficult situation much more bearable. Would highly recommend.

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Review from Courtney A (Great-Niece of Resident) published on 10 July 2018 Submitted via Website
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An amazing care home in such a lovely setting! The care here is outstanding and I would highly recommend to anyone. Staff are lovely and very attentive. Clean and tidy. The resident I am connected to could not be happier with where they are.

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Review from Ann M (Wife of Resident) published on 10 July 2018 Submitted via Review Postal Card
Overall Experience
The hardest decision of my life to entrust my husband to others' care but in the brief period he has been in The Manor it has proved to be the wisest move for him and he is so loved by all the staff and everyone involved in the nursing home.

I would not hesitate to advise anyone unsure about their loved ones to please be reassured they will be taken great care of and be as happy as my husband.

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Review from V H (Cousin of Resident) published on 17 May 2018 Submitted via Review Postal Card
Overall Experience
Having visited many care homes where family were residents. The manor is by far the best in so many ways. The ambience, the care, the staff, personal attention, medical attention and communication.
My cousin suffered from Huntington's Disease and as he deteriorated his care never diminished.

Well done and keep up your standards and amazing work.

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Review from Alex F (Grandson of Resident) published on 15 January 2018 Submitted via Review Postal Card
Overall Experience

Very warm and comfortable facilities with friendly staff. Well and truly looking after my grandma.

Reply from Susan Flowers, General manager at Barchester Manor Care Home

Thank you for taking the time to review our care home. I am thrilled to hear how highly you rate The Manor. I look forward to feeding back your comments to our dedicated team.

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Review from J S (Resident / Service User) published on 22 December 2017 Submitted via Review Postal Card
Overall Experience

Having been some three months at The Manor Care Home, I am very pleased to write in appreciation of everything I have experienced. Individual accommodation is well appointed and maintained. Public areas are attractively furnished and decorated. The highest standards of cleanliness apply throughout. Personal laundering is efficient and of very high quality. Varied and carefully chosen menus are well prepared and presented. Personal choices can usually be met if a menu really does not appeal. All staff consistently show thoughtful care, friendly courtesy and great patience and good humour with residents often suffering serious physical or mental failure. I can think of no occasion when some complaint has been justified. The Manor Care Home is to be very strongly recommended.

Reply from Susan Flowers, General Manager at Barchester Manor Care Home

Thank you for taking the time to share your experience of living at The Manor Care Home. I am delighted to hear how pleased you have been with the environment, the dining experience and the staff. I will certainly be sharing your comments with our team. We hope you have many happy years at The Manor!

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Review from Peter R (Resident / Service User) published on 5 June 2017 Submitted via Review Postal Card
Overall Experience

Furniture and fittings are like those of a luxury hotel. The staff are caring and friendly. I was taken to the dentist by my carer in my electric wheelchair in the homes fully equipped wheelchair bus. The availability of a cheerful full-time physio is a bonus.

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Review from Sue T (Daughter of Resident) published on 22 May 2017 Submitted via Review Postal Card
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I am very happy with The Manor Care Home for my mother. Helpful and caring staff, lovely location and surrounding, ensuite rooms - good size.

My mum has been here for 5 years and she is happy. Her health needs have always been helped and met. Good food. My mother is very happy here. She is bed ridden but enjoys the happy and friendly environment.

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Review from Alison H (Resident / Service User) published on 19 May 2017 Submitted via Review Postal Card
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I love coming to Barchester The Manor Care Home. Everybody is amazing, kind and friendly. I love meeting new friends and I think everyone there has their own personality. :) 10/10.

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Review from Robin S (Husband of Resident) published on 19 May 2017 Submitted via Review Postal Card
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The Manor provides very comprehensive care. The staff are caring and kind, the environment internally and externally is really pleasant. I am very happy with the care and all is well.

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Review from J O (Resident / Service User) published on 18 May 2017 Submitted via Review Postal Card
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I am very happy at Barchester The Manor Care Home, the staff are my friends.

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Review from R V (Husband of Resident) published on 19 April 2017 Submitted via Review Postal Card
Overall Experience

The Manor is first class at the moment the carers and staff have done a great job in supporting my wife. I ask the staff every day how she is and they update me. They have done an amazing job in healing a pressure sore she has had - I am very pleased. The food I can't fault or the care - it's fantastic. I am proud to say my wife is at The Manor.

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Review from P R (Resident / Service User) published on 6 March 2017 Submitted via Review Postal Card
Overall Experience

A lovely home. The staff here are very kind and caring. They feed us well and have physio which is great, they take us out on the minibus to different places and are always doing different fun days. The manager and deputy are nice and funny. The nurses are very kind and helpful. The kitchen is good too but it's the carers who sell it for me. They look after us very well and our friends. They are always busy doing something but also always make time for us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (84) & Events (0)

News
  • 09 Sep 2026

    The Manor Care Home in Taunton celebrated the milestone with an open day attended by residents, staff, families and members of the community. The event was officially opened by the...

  • 19 Aug 2026

    Sharon Clarke, Care Practitioner at The Manor Care Home in Bishops Hull, Taunton, has been named the South West winner of the Lifetime Achievement Award in the Barchester Care Awards...

  • 12 Aug 2026

    We've Been Getting Creative! Our residents at The Manor Care home , have been busy putting their creative skills to good use by making a fantastic scarecrow for the Bishops...

Upcoming Events

There are no upcoming events for Barchester Manor Care Home.

Awards / Recognitions (39)

Accreditations

There are no accreditations posted yet for Barchester Manor Care Home.

Meet the Team (11)

Katrina Ball
Katrina BallJob Title General ManagerJoined 2026

I’m Katrina, General Manager here at The Manor and a Registered Nurse. I’ve spent over 25 years leading and supporting care services, including general nursing, rehabilitation and specialist dementia care.

I have been told that I am known for my calm, approachable style, and perhaps that’s because I believe strongly in creating a workplace where staff feel listened to, valued & supported. I believe that if staff are empowered to deliver their best, this directly impacts the quality of care that residents receive, being the highest standard of compassionate person-centred care.

I was honoured and incredibly proud to be a WAGs award winner in 2024, receiving the Superwoman award for my contribution and leadership in adult social care.

I’m incredibly passionate about my job, but when I’m not at work, I love spending time with my family, including my 3 beautiful granddaughters, as they keep me young at heart and very busy.

I also like to travel, keep fit with yoga and love to walk coastal paths with my husband.

Raneesh Devassy
Raneesh DevassyJob Title Deputy ManagerJoined 2019

Throughout my nursing career, I have had the privilege of caring for people living with dementia, which has been both rewarding and inspiring. I joined The Manor Care Home team in 2019 and enjoy leading a dedicated team of staff who are committed to providing compassionate, person-centred care.

Our home has excellent systems in place that support the well-being and quality of life of our residents, and I am passionate about ensuring every individual feels valued, respected, and cared for.

Nike Isaac-Idowu Afolakemi
Nike Isaac-Idowu AfolakemiJob Title AdministratorJoined 2023

Hello, my name is Nike, and I started at The Manor in 2023.

I work as an Administrator, supporting the smooth running of the care home and helping ensure our residents and team have everything they need. I’m proud to be part of a team that makes The Manor such a welcoming place to live and work.

Harshi Abeyrathna
Harshi AbeyrathnaJob Title Senior Care AssistantJoined 2023

Hello, my name is Harshi. I joined The Manor in 2023 when I completed my NVQ Level 2, which has really helped me build my skills and confidence in providing the best possible care for our residents.

I work on the Dementia Unit, where I find every day both rewarding and meaningful. I’m lucky to be part of such a supportive and friendly team that always encourages me to do my best.

Sharon Clarke
Sharon ClarkeJob Title Care PractionerJoined 1991

Hello, my name is Sharon, and I have had the pleasure of working at The Manor for over 35 years - needless to say, I truly love it here!

In 2015, I qualified as a Care Practitioner, and my role continues to be as challenging as it is rewarding. I have been working in care since the day of my 18th birthday, and supporting residents has always been my passion.

Ramis Hysenaj
Ramis HysenajJob Title PhysiotherapistJoined 2007

Hello, my name is Ramis, and I am one of the Physiotherapists here at The Manor Care Home.

I love supporting our residents through tailored exercises that help them build strength, confidence, and independence. It is incredibly rewarding to see the positive impact this has on their daily lives and overall quality of life.

Marc Chidgey
Marc ChidgeyJob Title Life Enrichment LeadJoined 2012

I have been part of The Manor Care Home since 2012, starting as a kitchen assistant, where I helped serve meals and ensure residents had drinks and snacks. While working in the kitchen, I discovered how much I enjoyed spending time with residents and seeing their engagement in activities. This passion led to an opportunity to join the activities team, where I could focus on what I love most - connecting with residents and supporting their well-being.

I take great joy in spending time with residents, hearing their stories, and discovering the activities they enjoy. My goal is to keep our residents active, engaged, and happy, with fun and laughter always at the heart of The Manor Care Home.

Troy Redman
Troy RedmanJob Title Head of MaintenanceJoined 2023

Hello, my name is Troy. I joined The Manor’s maintenance team in 2023.

I take pride in keeping the home looking its best. Working at The Manor is incredibly rewarding, and it’s great to know that the work that I do makes a positive difference in the daily lives of our residents.

Ian Fear
Ian FearJob Title GardenerJoined 2012

Hello, my name is Ian and I started working at The Manor in 2012.

I am a gardener and love keeping the grounds beautiful, from planting seasonal flowers to maintaining the lawns and shrubs. Seeing the gardens thrive and bring joy to everyone who lives in the home makes my work rewarding.

Shelley Kaleda
Shelley KaledaJob Title Operational TrainerJoined 2010

As a Barchester Operational Trainer, I ensure that staff have the level of skill and knowledge required to competently carry out their role so that all residents receive high-quality care, and that there is a high level of impact on the quality of staff behaviour and knowledge over the long term, leading to a continuous improvement in the quality of care for the residents.

As a Trainer, I actively involve my learners, and my continued focus is to ensure all learning and development activities and inductions are run to a consistently high standard across my 6 homes, alongside meeting external requirements. I have just celebrated my 10th year with Barchester Healthcare, and I love my job.

It’s not just about the teaching but the learning that takes place. All our learners on their first day are taught to identify our Barchester values so that they can incorporate them into everything they do. As a trainer, I strive to meet the needs, abilities and aspirations of my learners. I believe it’s about inspiring learners to help them change and develop their personal, social and professional skills to the best of their ability and take responsibility for their own development.

Sarah
Sarah Job Title HairdresserJoined 2021

Hello, I’m Sarah, a hairdresser here at the Manor Care Home. I visit the home on Mondays and Fridays. I have worked here since 2021, but have been a qualified hairdresser for over 30 years. I feel very lucky and blessed to work here in such a wonderful environment.

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