Barchester Manor Care Home

I’m Katrina, General Manager here at The Manor and a Registered Nurse. I’ve spent over 25 years leading and supporting care services, including general nursing, rehabilitation and specialist dementia care.

I have been told that I am known for my calm, approachable style, and perhaps that’s because I believe strongly in creating a workplace where staff feel listened to, valued & supported. I believe that if staff are empowered to deliver their best, this directly impacts the quality of care that residents receive, being the highest standard of compassionate person-centred care.

I was honoured and incredibly proud to be a WAGs award winner in 2024, receiving the Superwoman award for my contribution and leadership in adult social care.

I’m incredibly passionate about my job, but when I’m not at work, I love spending time with my family, including my 3 beautiful granddaughters, as they keep me young at heart and very busy.

I also like to travel, keep fit with yoga and love to walk coastal paths with my husband.

Throughout my nursing career, I have had the privilege of caring for people living with dementia, which has been both rewarding and inspiring. I joined The Manor Care Home team in 2019 and enjoy leading a dedicated team of staff who are committed to providing compassionate, person-centred care.

Our home has excellent systems in place that support the well-being and quality of life of our residents, and I am passionate about ensuring every individual feels valued, respected, and cared for.

Hello, my name is Nike, and I started at The Manor in 2023.

I work as an Administrator, supporting the smooth running of the care home and helping ensure our residents and team have everything they need. I’m proud to be part of a team that makes The Manor such a welcoming place to live and work.

Hello, my name is Harshi. I joined The Manor in 2023 when I completed my NVQ Level 2, which has really helped me build my skills and confidence in providing the best possible care for our residents.

I work on the Dementia Unit, where I find every day both rewarding and meaningful. I’m lucky to be part of such a supportive and friendly team that always encourages me to do my best.

Hello, my name is Sharon, and I have had the pleasure of working at The Manor for over 25 years - needless to say, I truly love it here!

In 2015, I qualified as a Care Practitioner, and my role continues to be as challenging as it is rewarding. I have been working in care since the day of my 18th birthday, and supporting residents has always been my passion.

Hello, my name is Ramis, and I am one of the Physiotherapists here at The Manor Care Home.

I love supporting our residents through tailored exercises that help them build strength, confidence, and independence. It is incredibly rewarding to see the positive impact this has on their daily lives and overall quality of life.

I have been part of The Manor Care Home since 2012, starting as a kitchen assistant, where I helped serve meals and ensure residents had drinks and snacks. While working in the kitchen, I discovered how much I enjoyed spending time with residents and seeing their engagement in activities. This passion led to an opportunity to join the activities team, where I could focus on what I love most - connecting with residents and supporting their well-being.

I take great joy in spending time with residents, hearing their stories, and discovering the activities they enjoy. My goal is to keep our residents active, engaged, and happy, with fun and laughter always at the heart of The Manor Care Home.

Hello, my name is Troy. I joined The Manor’s maintenance team in 2023.

I take pride in keeping the home looking its best. Working at The Manor is incredibly rewarding, and it’s great to know that the work that I do makes a positive difference in the daily lives of our residents.

Hello, my name is Ian and I started working at The Manor in 2012.

I am a gardener and love keeping the grounds beautiful, from planting seasonal flowers to maintaining the lawns and shrubs. Seeing the gardens thrive and bring joy to everyone who lives in the home makes my work rewarding.

As a Barchester Operational Trainer, I ensure that staff have the level of skill and knowledge required to competently carry out their role so that all residents receive high-quality care, and that there is a high level of impact on the quality of staff behaviour and knowledge over the long term, leading to a continuous improvement in the quality of care for the residents.

As a Trainer, I actively involve my learners, and my continued focus is to ensure all learning and development activities and inductions are run to a consistently high standard across my 6 homes, alongside meeting external requirements. I have just celebrated my 10th year with Barchester Healthcare, and I love my job.

It’s not just about the teaching but the learning that takes place. All our learners on their first day are taught to identify our Barchester values so that they can incorporate them into everything they do. As a trainer, I strive to meet the needs, abilities and aspirations of my learners. I believe it’s about inspiring learners to help them change and develop their personal, social and professional skills to the best of their ability and take responsibility for their own development.