
Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)

Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)

The staff were warm, caring and friendly.J M(Respite Resident/Service User)

Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)

Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)

The staff were warm, caring and friendly.J M(Respite Resident/Service User)

Situated on beautiful grounds on the edge of Somerset, professionals provide first-class 24-hour nursing and residential care and for those who are living with dementia in a modern purpose-built home. The purpose built 17 bedded unit dementia unit called Willow was opened in 2023 and is a beautiful addition to the care home.
The home has beautiful well tended gardens with an outdoor dining space alongside woodwork areas and a...
Care Provided by Barchester Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Manor Care Home for full pricing details and T&Cs.
Contact Barchester Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Katrina Ball (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Residents love to see family members and friends. Visiting hours are not restricted.
Parking
- There is a generous cark park on site. Disabled parking is available immediately next to the front door.
Barchester Manor Care Home Reviews (106)
Barchester Manor Care Home has a Review Score of 9.8 (9.814) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Manor Care Home has 106 reviews.
The Manor provide extreme nursing care for my father-in-law and the end-of-life care was brilliant. They continue to give loving, kind care to my mother-in-law and are helping her to cope with the loss of her husband of 73 years.
I cannot speak highly enough of the manager and all her staff, from the cleaners, chef, handyman, care staff and the incredible nursing staff. So lucky to have found The Manor
Thank you so much for taking the time to leave this lovely feedback for The Manor, we really appreciate your kind words and are very pleased you have been happy with the service from the home. Many thanks.
Dad has been in for a two-week respite break while we went on holiday. He has had a great time and every time we have phoned he has told us how well he is being looked after. He has enjoyed it so much and been made to feel so welcome that he has already said he would like to come back! He has said all the staff are so kind. Thank you all.
Thank you very much for taking the time to write your review and for your kind words. We are really pleased Dad enjoyed his stay and we look forward to welcoming him again.
My mother has been at The Manor since August 2021. From the minute I walked through the door, I knew it was the right place for her. She is always treated with respect and kindness, and all of the staff go above and beyond to make her happy. The food is extremely good, with fresh flowers on the table and even a glass of wine.
My mother came into The Manor unable to walk. One staff member has helped her gain strength and confidence. He expertly judges when to encourage her with a new challenge and when to slow her down a bit. Last week Mum walked all the way to that lounge with her wheeler; this would not have happened without his skill, patience, positivity and perseverance.
Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcome right from the very beginning. It's such a relief to know she's so well looked after. All the staff work so hard and are so kind. The food is amazing; I visit several times per week and every visit she's eager to tell me all about the food and how wonderful it is. I'd just like to thank all the staff from maintenance, reception, housekeeping, carers, activities staff, physios, nurses and, of course, the kitchen team for making The Manor such a special place.
What a lovely review to read! We really do appreciate you taking the time to write this. It is a real testament to the whole staff team here that your mum is so happy living at The Manor. We take all our reviews and feedback very seriously and I will be sure to share this with the whole team. Thank you
Took time to get used to. The staff are really good, the food is very good, has its moments but do feel at home here.
Thank you so much for your kind review. It is our pleasure to support and welcome you into our home.
A very warm welcome on my arrival for respite care. A pleasant well-equipped room with a comfortable bed. The staff were warm, caring and friendly. On my request, the menu was adapted to my dietary needs. It was very helpful to receive some physiotherapy.
The Manor is a lovely home staff are excellent my brother-in-law seems happy with his care.
Since my sister became a resident at The Manor we as a family have been so impressed at the level of care given to her. I personally cannot praise each and every member of staff highly enough. Thank you for looking after my sister.
My mother is always well cared for - clean and tidy, and seems happy. All the staff are very helpful and do their very best for the residents.
My father has been at The Manor for a month now and is really happy and well looked after by the professional staff.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. Thank you for your kind words, I will pass this on to the team.
Prompt response to the call button which was very reassuring to me and my family. I felt safe all of the time.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. We are so pleased we have been able to provide you with the reassurance that you will be safe with us. Thank you for your kind words, I will pass this on to the team.
Everyone is so helpful.
Thank you for taking the time to review The Manor. I am so pleased you find the whole staff team helpful. I will pass on your kind words to them.
Mum has been very well looked after throughout the pandemic, which sadly is still continuing. The visiting changes have not been easy for her but we wanted to thank the manager, the lifestyle co-ordinator/activities, and the nursing team on Victoria for reassuring Mum. The excellent communication/changes of events now in place and a special thank you for setting up the FaceTime video calling facility. This has been a gamechanger for Mum as it relieves the isolation and gives her visual contact with her during difficult times. We all now feel connected as a family so thank you all especially nurses, carers and catering staff. We really appreciate all you are doing for Mum and the rest of the residents at The Manor during difficult and uncertain times. Best wishes - all the family.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. It is great to hear our best efforts to communicate frequently & in a timely manner is well received. Thank you for your kind words, I will pass this on to the team.
I have had a very good experience during my two months in The Manor. The food is very good. I am a vegetarian and the options are very good for me. The care has been excellent and the carers are kind, friendly, capable and patient. Only they are always very busy having to answer all the bells!! It would be helpful to have three carers on each unit, not just two if possible? Because it has been such a positive time here we have now brought our 91-year-old mother to be a permanent resident here too.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. We are so pleased we have been able to provide you with good vegetarian options. Thank you for your kind words, I will pass this on to the team.
This is a great place. Everyone is so pleasant and helpful. It was a great relief to find that life is in a way relaxed not at all regimented. Also, although I was quarantined there was plenty going on to interest me. I would recommend it to other people wholeheartedly.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. We are truly pleased we were able to offer you plenty of interesting activities. Thank you for your kind words, I will pass this on to the team.
As I have not been able to visit England since Mum has been at The Manor I have not met any of the staff in person but I have developed a great relationship with many of the staff through regular phone calls. Mum is always telling me she is being looked after very well. Kudos to all the staff!
One small thing to mention is that I think they could do with more staff, and/or more phones, particularly at the weekend as it is sometimes difficult to get to speak with someone. I know all health care services are stretched more than ever right now and know I am really appreciative of all you do for my mum.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I will most definitely look into purchasing more available handsets. Thank you for...
I get good care at The Manor and everyone is most kind and very helpful to me. Nothing is too much trouble.
Thank you for taking the time to review The Manor. I am so pleased you feel the whole staff team are kind and helpful. I will pass on your kind words to the team.
The staff is friendly and caring. They always make me laugh. They recognise my needs. It is a nice place and it feels homely. During the lockdown, I never felt lonely. The staff makes me feel safe and happy.
Thank you for taking the time to review The Manor. During lock-down, we worked really hard to continue life as normal for our you at The Manor. I am really pleased we were successful in continuing to make you laugh, smile and ensuring you felt safe. I will pass on your kind words to the team.
One of the things you may notice, when you look around, will be the way all of the staff engage with your loved one. The most important aspect of life at The Manor is the people. The management and teams there do everything they can to ensure our parents are happy, safe and well looked after. After over a year there, many of the team have become like part of the family. And I'm serious about that. Of course, the facilities are important. The room our parents are in is lovely and homely and you have the opportunity to contribute to that. The food is good, some days it's not brilliant but the team take any feedback and act on it. One thing I can say, hand on heart, neither my sister or I have any regrets. This is a lovely place full of caring people.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (84) & Events (0)
- 09 Sep 2026
The Manor Care Home in Taunton celebrated the milestone with an open day attended by residents, staff, families and members of the community. The event was officially opened by the...
- 19 Aug 2026
Sharon Clarke, Care Practitioner at The Manor Care Home in Bishops Hull, Taunton, has been named the South West winner of the Lifetime Achievement Award in the Barchester Care Awards...
- 12 Aug 2026
We've Been Getting Creative! Our residents at The Manor Care home , have been busy putting their creative skills to good use by making a fantastic scarecrow for the Bishops...
There are no upcoming events for Barchester Manor Care Home.
Awards / Recognitions (39)
- 30 Jun 2026Recipient: Barchester Manor Care Home
- 21 Jun 2026Recipient: Barchester Manor Care Home
- 09 Jun 2026Recipient: Barchester Manor Care Home
Accreditations
There are no accreditations posted yet for Barchester Manor Care Home.
Meet the Team (11)

I’m Katrina, General Manager here at The Manor and a Registered Nurse. I’ve spent over 25 years leading and supporting care services, including general nursing, rehabilitation and specialist dementia care.
I have been told that I am known for my calm, approachable style, and perhaps that’s because I believe strongly in creating a workplace where staff feel listened to, valued & supported. I believe that if staff are empowered to deliver their best, this directly impacts the quality of care that residents receive, being the highest standard of compassionate person-centred care.
I was honoured and incredibly proud to be a WAGs award winner in 2024, receiving the Superwoman award for my contribution and leadership in adult social care.
I’m incredibly passionate about my job, but when I’m not at work, I love spending time with my family, including my 3 beautiful granddaughters, as they keep me young at heart and very busy.
I also like to travel, keep fit with yoga and love to walk coastal paths with my husband.

Throughout my nursing career, I have had the privilege of caring for people living with dementia, which has been both rewarding and inspiring. I joined The Manor Care Home team in 2019 and enjoy leading a dedicated team of staff who are committed to providing compassionate, person-centred care.
Our home has excellent systems in place that support the well-being and quality of life of our residents, and I am passionate about ensuring every individual feels valued, respected, and cared for.

Hello, my name is Nike, and I started at The Manor in 2023.
I work as an Administrator, supporting the smooth running of the care home and helping ensure our residents and team have everything they need. I’m proud to be part of a team that makes The Manor such a welcoming place to live and work.

Hello, my name is Harshi. I joined The Manor in 2023 when I completed my NVQ Level 2, which has really helped me build my skills and confidence in providing the best possible care for our residents.
I work on the Dementia Unit, where I find every day both rewarding and meaningful. I’m lucky to be part of such a supportive and friendly team that always encourages me to do my best.

Hello, my name is Sharon, and I have had the pleasure of working at The Manor for over 35 years - needless to say, I truly love it here!
In 2015, I qualified as a Care Practitioner, and my role continues to be as challenging as it is rewarding. I have been working in care since the day of my 18th birthday, and supporting residents has always been my passion.

Hello, my name is Ramis, and I am one of the Physiotherapists here at The Manor Care Home.
I love supporting our residents through tailored exercises that help them build strength, confidence, and independence. It is incredibly rewarding to see the positive impact this has on their daily lives and overall quality of life.

I have been part of The Manor Care Home since 2012, starting as a kitchen assistant, where I helped serve meals and ensure residents had drinks and snacks. While working in the kitchen, I discovered how much I enjoyed spending time with residents and seeing their engagement in activities. This passion led to an opportunity to join the activities team, where I could focus on what I love most - connecting with residents and supporting their well-being.
I take great joy in spending time with residents, hearing their stories, and discovering the activities they enjoy. My goal is to keep our residents active, engaged, and happy, with fun and laughter always at the heart of The Manor Care Home.

Hello, my name is Troy. I joined The Manor’s maintenance team in 2023.
I take pride in keeping the home looking its best. Working at The Manor is incredibly rewarding, and it’s great to know that the work that I do makes a positive difference in the daily lives of our residents.

Hello, my name is Ian and I started working at The Manor in 2012.
I am a gardener and love keeping the grounds beautiful, from planting seasonal flowers to maintaining the lawns and shrubs. Seeing the gardens thrive and bring joy to everyone who lives in the home makes my work rewarding.

As a Barchester Operational Trainer, I ensure that staff have the level of skill and knowledge required to competently carry out their role so that all residents receive high-quality care, and that there is a high level of impact on the quality of staff behaviour and knowledge over the long term, leading to a continuous improvement in the quality of care for the residents.
As a Trainer, I actively involve my learners, and my continued focus is to ensure all learning and development activities and inductions are run to a consistently high standard across my 6 homes, alongside meeting external requirements. I have just celebrated my 10th year with Barchester Healthcare, and I love my job.
It’s not just about the teaching but the learning that takes place. All our learners on their first day are taught to identify our Barchester values so that they can incorporate them into everything they do. As a trainer, I strive to meet the needs, abilities and aspirations of my learners. I believe it’s about inspiring learners to help them change and develop their personal, social and professional skills to the best of their ability and take responsibility for their own development.

Hello, I’m Sarah, a hairdresser here at the Manor Care Home. I visit the home on Mondays and Fridays. I have worked here since 2021, but have been a qualified hairdresser for over 30 years. I feel very lucky and blessed to work here in such a wonderful environment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Manor Care Home to verify any information. View our terms and conditions. Barchester Manor Care Home has an Enhanced Service -what an Enhanced Service includes.