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Barchester Manor Care Home

Haydon Close, Bishops Hull, Taunton, Somerset TA1 5HF
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Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
The staff were warm, caring and friendly.J M(Respite Resident/Service User)
Barchester Manor Care Home, Taunton

Situated on beautiful grounds on the edge of Somerset, professionals provide first-class 24-hour nursing and residential care and for those who are living with dementia in a modern purpose-built home. The purpose built 17 bedded unit dementia unit called Willow was opened in 2023 and is a beautiful addition to the care home.

The home has beautiful well tended gardens with an outdoor dining space alongside woodwork areas and a...  

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Care Provided by Barchester Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Katrina Ball (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Residents love to see family members and friends. Visiting hours are not restricted.

Parking

  • There is a generous cark park on site. Disabled parking is available immediately next to the front door.

Barchester Manor Care Home Reviews (106)

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9.8

Barchester Manor Care Home has a Review Score of 9.8 (9.814) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Manor Care Home has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from L W (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card
Overall Experience
My dad moved into The Manor in August 2023. He was there until his death early February 2025. The care he received was excellent, as was the communication I received from the nursing staff regarding my dad.
The respect shown to Dad as he was ill + after his death was wonderful - thank you.

The unit manager was really helpful + caring. A huge thank you to all staff involved in his care.

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Review from P W (Son-in-law of Resident) published on 5 March 2025 Submitted via Review Postal Card
Overall Experience
Hi All
My wife & I just want to say A BIG THANK YOU, for the wonderful care my father-in-law received in his 18 months at The Manor, until his death yesterday,
From the ease and lovely welcome when he first moved into the Manor in Aug 23
The wonderful care by ALL Staff at The Manor
All the correspondence & queries that were dealt with so professionally by the unit manager
All the wonderful care he received by the Carers, Nurses, Auxiliary staff etc
All the wonderful support and care he received from the local GP.
For everything we are TRULLY THANKFUL.
I'm sure sometimes you just "crack on" with the job, but never forget, how truly remarkable you are, in what you give to individuals and society as a whole in your professional roles.
THANK YOU!

Regards

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Review from Joan O (Wife of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

After a very serious stroke 2 and a half years ago, my husband was diagnosed as needing 24 hour nursing care. The managers at the Manor Gate Care Home, Bishops Hall were extremely kind and helpful when my daughter and I visited her to ask for a room for him. He lived there until January this year when he sadly passed away. While there he considered it as his home. His room was spacious, all of the staff there were very kind, friendly and helpful to all the residents and cheerful. They were most considerate to myself and our two daughters. He loved the meals, as did we all, and thought everything tasted homemade. The Manor was always warm and cozy. All the staff were extremely cheerful, friendly and helpful. He was always clean and tidy. We would recommend this home to anyone, and often do.

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Review from J H (Resident / Service User) published on 27 December 2024 Submitted via Postal Card
Overall Experience

Excellent food and helpers and nurses.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you for your kind words, on behalf of everyone at The Manor.

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Review from Jacquie A (Resident / Service User) published on 25 December 2024 Submitted via Postal Card
Overall Experience
I have been at Barchester The Manor Care Home for five years now. I was in another care home but I was not making progress with my mobility and my husband had to return to his work in Cyprus. So my family brought me to The Manor because of the physio care and physiotherapist on site Monday to Fridays. I am still doing physiotherapy every day (I am confined to a wheelchair. I have had two strokes and need a hoist to get in and out of bed to my chair). The carers here are very good to me, only them or me often sharing a conversation.

The provision of daily activities is excellent and especially, for someone like me with and interest in music and arts and crafts. I am blessed by children (grown up, over 40 years) living nearby.

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Review from N S (Resident / Service User) published on 3 December 2024 Submitted via Postal Card
Overall Experience

I enjoy living here and everyone is very helpful.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you for your kind words, on behalf of everyone at The Manor.

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Review from Jacqui L (Friend of Resident) published on 14 August 2024 Submitted via Website
Overall Experience
Clean, spacious, homely spaces. Residents are treated individually and good relationships with all staff adopted.
Food is delicious and hydration facilities available.

The general manager is hard-working, professional, friendly, positive and exceptionally kind. Overall, wonderful home.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you very much for your kind words. Our staff work endlessly to make sure our residents are happy, I will pass these comments on to everyone.

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Review from Stephen C (Son of Resident) published on 5 July 2024 Submitted via Website
Overall Experience

We cannot thank the caring staff enough for taking great care of our mum. Not only do they provide care for the residents but provide care and support for the family which has been greatly appreciated. Thank you.

Reply from Marc Chidgey, Activities Coordinator at Barchester Manor Care Home

Thank you for your kind words, on behalf of everyone at The Manor.

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Review from K B (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience
The home is ever so caring for Mum, despite Mum sometimes being a difficult character, the team work with Mum in a kind and understanding way to ensure all her needs are met.
The home is also clean and well-kept and doesn't have that stereotypical care home smell!

Mum is as happy as she can be and we feel that she is safe and well looked after.

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Review from Lindsey P (Daughter of Resident) published on 27 February 2024 Submitted via Website
Overall Experience

From the first time I entered Barchester The Manor Care Home to look around, I was struck by the warmth and friendliness of the staff - from the cleaners upwards. Even when they were obviously busy, the staff still made the time to chat with the residents, their families and visitors. Nothing is too much - super attitude. Now that both Mum and Dad have been in full-time residence there for a few months, nothing has changed - if anything, it's even better, as the staff now know their characters and regularly bring out their naughty sides! Mum and Dad have got to know and like most of the ground floor staff - it's a lovely, welcoming community that has been able to deal with my parents differing physical and mental needs. They always feared being separated and this is what stopped them from going into a residential facility months ago! My brother and I can now relax, for the first time in months, knowing that they are safe, happy and well cared for. Thank you to all of the staff.

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Review from Stephen D (Respite Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience
When I arrived I was unable to walk, after my stay, I was able to travel home. I cannot praise too highly the physiotherapy I received; care and competence of the first order.
The nursing staff were uniformly kind and competent.
The meals provided the best institutional food I have ever eaten outside an RAF canteen.

I would thoroughly recommend Barchester The Manor Care Home in all respects.

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Review from Olubunmi A (Private Carer of Resident) published on 7 December 2023 Submitted via Website
Overall Experience
Barchester The Manor Care Home is located at a secured area of the Town and nearness to the main Hospital facility for both emergency and medical checks up purposes.

The Manor Nursing Home is responsive and have dedicated staff.

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Review from R J (Son of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience
Although my dad only spent a few days in the home before he passed away, the care and support he received was outstanding. This allowed him to spend his last few days in peace and comfort, and it was appropriate that he passed peacefully in his sleep. The team in the home were also brilliant in their interaction with family and friends who visited. Always friendly, caring and with a smile when appropriate.

Thank you, everyone.

Reply from Lynn Bowman, Customer Relationship Manager at Barchester Manor Care Home

It was our privilege to care for your Dad in his last few days. On behalf of everyone at The Manor, thank you so much for taking the time to write such a lovely review.

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Review from M S (Respite Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience

I came into Barchester The Manor Care Home for a weeks respite after helping to care for my husband for 18 months after a stroke. Coming into The Manor meant I was looked after but could still visit my husband every day. The care and experience I had was excellent. I had dinner, bed and breakfast

Reply from Lynn Bowman, Customer Relationship Manager at Barchester Manor Care Home

Many thanks for your positive feedback which we will convey to the team, we are so pleased you enjoyed your stay, "holiday", with us, yet at the same time still having the opportunity to spend time with your husband. We hope that you will join us for another "mini break" soon.

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Review from Helen B (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience

My mum moved to Barchester The Manor Care Home in August of this year. From the moment she arrived, she received outstanding care and was treated with kindness and respect by all the staff who could not do enough for her. They did everything to make her last weeks happy and contented, just as if she had still been in her own home. The Manor is special and I cannot recommend it highly enough to anyone considering care for their loved one.

Reply from Lynn Bowman, Customer Relationship Manager at Barchester Manor Care Home
On behalf of everyone at The Manor, many thanks for taking the time to write such a positive review, particularly in what we appreciate is a very difficult time for you.

Our team is dedicated in providing outstanding, individualised care, so we are so grateful to hear that this was your mum's experience and will ensure we share this feedback with our wonderful team.

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Review from Derek C (Nephew of Resident) published on 30 August 2023 Submitted via Postal Card
Overall Experience

My aunt moved into The Manor in March of this year. Sadly, she was only there for about three months before she died, but in this time received outstanding care in every way. All staff were kind and considerate, ensuring that she settled into her new home well. In addition to excellent nursing care all the staff carried out their roles to a high standard. They gave her time, which is so very important. Staff tailored some activities to my aunt's interests, something she appreicated. The management team developed a good relationship with myself and family members, kept us informed, listed and gave sound advice.

Reply from Lynn Bowman, Customer Relationship Manager at Barchester Manor Care Home

On behalf of everyone at The Manor thank you so much for your lovely review, especially at this most difficult time - it was a privilege to care for your aunt and we will ensure that your positive feedback is communicated to the wider team.

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Review from Mary G (Wife of Resident) published on 31 July 2023 Submitted via Postal Card
Overall Experience

My husband spent two and a half years here and was very well looked after by the very caring carers and nursing staff. Occasionally the night nurses (usually agency) were not so caring.

Reply from Helen Smith, General Manager at Barchester Manor Care Home

Thank you for your feedback - We aim to have our home fully staffed by our own team and I was sorry to hear that on the few occasions we had agency night nurses that they were not as caring as expected. I will look into this as I want to ensure that we always deliver the highest quality of care to all our residents day and night.

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Review from Alan W (Respite Resident) published on 11 July 2023 Submitted via Website
Overall Experience
Following a fall and broken hip, I stayed at The Manor for two and a half weeks. My family and I have really appreciated the wonderful care and service shown by all staff in all departments.
Everyone was kind, and welcoming and nothing was too much trouble. Professionalism with a human face!

Thank you so much.

Reply from Helen Smith, General Manager at Barchester Manor Care Home

Thank you for your kind words - it was a pleasure having you to stay at The Manor and we are all glad that you are making such a good recovery.

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Review from M A (Respite Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

All the staff without exception are happy, caring and cheerful. More like staying in a 5-star hotel. I could really get to love this life. The food is wonderful, and the chef and staff working under extreme difficulties still manage to turn out 1st class meals, I can't praise everyone enough. The laundry, cleaners and carers, nothing is too much trouble. I wish I could stay, thank you so much to everyone.

Reply from Helen Smith, General Manager at Barchester Manor Care Home

Thank you so much for your lovely comments. I will make sure that I pass on your thanks to the team.

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Review from Denise F (Daughter of Resident) published on 26 January 2023 Submitted via Postal Card
Overall Experience

Mum has been treated with respect and kindness the whole time and encouraged to feel at home. Nothing is ever too much trouble. Huge transition but all went smoothly. It was for respite care, 4 weeks only at this stage but the family made very welcome at all times too.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (84) & Events (0)

News
  • 09 Sep 2026

    The Manor Care Home in Taunton celebrated the milestone with an open day attended by residents, staff, families and members of the community. The event was officially opened by the...

  • 19 Aug 2026

    Sharon Clarke, Care Practitioner at The Manor Care Home in Bishops Hull, Taunton, has been named the South West winner of the Lifetime Achievement Award in the Barchester Care Awards...

  • 12 Aug 2026

    We've Been Getting Creative! Our residents at The Manor Care home , have been busy putting their creative skills to good use by making a fantastic scarecrow for the Bishops...

Upcoming Events

There are no upcoming events for Barchester Manor Care Home.

Awards / Recognitions (39)

Accreditations

There are no accreditations posted yet for Barchester Manor Care Home.

Meet the Team (11)

Katrina Ball
Katrina BallJob Title General ManagerJoined 2026

I’m Katrina, General Manager here at The Manor and a Registered Nurse. I’ve spent over 25 years leading and supporting care services, including general nursing, rehabilitation and specialist dementia care.

I have been told that I am known for my calm, approachable style, and perhaps that’s because I believe strongly in creating a workplace where staff feel listened to, valued & supported. I believe that if staff are empowered to deliver their best, this directly impacts the quality of care that residents receive, being the highest standard of compassionate person-centred care.

I was honoured and incredibly proud to be a WAGs award winner in 2024, receiving the Superwoman award for my contribution and leadership in adult social care.

I’m incredibly passionate about my job, but when I’m not at work, I love spending time with my family, including my 3 beautiful granddaughters, as they keep me young at heart and very busy.

I also like to travel, keep fit with yoga and love to walk coastal paths with my husband.

Raneesh Devassy
Raneesh DevassyJob Title Deputy ManagerJoined 2019

Throughout my nursing career, I have had the privilege of caring for people living with dementia, which has been both rewarding and inspiring. I joined The Manor Care Home team in 2019 and enjoy leading a dedicated team of staff who are committed to providing compassionate, person-centred care.

Our home has excellent systems in place that support the well-being and quality of life of our residents, and I am passionate about ensuring every individual feels valued, respected, and cared for.

Nike Isaac-Idowu Afolakemi
Nike Isaac-Idowu AfolakemiJob Title AdministratorJoined 2023

Hello, my name is Nike, and I started at The Manor in 2023.

I work as an Administrator, supporting the smooth running of the care home and helping ensure our residents and team have everything they need. I’m proud to be part of a team that makes The Manor such a welcoming place to live and work.

Harshi Abeyrathna
Harshi AbeyrathnaJob Title Senior Care AssistantJoined 2023

Hello, my name is Harshi. I joined The Manor in 2023 when I completed my NVQ Level 2, which has really helped me build my skills and confidence in providing the best possible care for our residents.

I work on the Dementia Unit, where I find every day both rewarding and meaningful. I’m lucky to be part of such a supportive and friendly team that always encourages me to do my best.

Sharon Clarke
Sharon ClarkeJob Title Care PractionerJoined 1991

Hello, my name is Sharon, and I have had the pleasure of working at The Manor for over 35 years - needless to say, I truly love it here!

In 2015, I qualified as a Care Practitioner, and my role continues to be as challenging as it is rewarding. I have been working in care since the day of my 18th birthday, and supporting residents has always been my passion.

Ramis Hysenaj
Ramis HysenajJob Title PhysiotherapistJoined 2007

Hello, my name is Ramis, and I am one of the Physiotherapists here at The Manor Care Home.

I love supporting our residents through tailored exercises that help them build strength, confidence, and independence. It is incredibly rewarding to see the positive impact this has on their daily lives and overall quality of life.

Marc Chidgey
Marc ChidgeyJob Title Life Enrichment LeadJoined 2012

I have been part of The Manor Care Home since 2012, starting as a kitchen assistant, where I helped serve meals and ensure residents had drinks and snacks. While working in the kitchen, I discovered how much I enjoyed spending time with residents and seeing their engagement in activities. This passion led to an opportunity to join the activities team, where I could focus on what I love most - connecting with residents and supporting their well-being.

I take great joy in spending time with residents, hearing their stories, and discovering the activities they enjoy. My goal is to keep our residents active, engaged, and happy, with fun and laughter always at the heart of The Manor Care Home.

Troy Redman
Troy RedmanJob Title Head of MaintenanceJoined 2023

Hello, my name is Troy. I joined The Manor’s maintenance team in 2023.

I take pride in keeping the home looking its best. Working at The Manor is incredibly rewarding, and it’s great to know that the work that I do makes a positive difference in the daily lives of our residents.

Ian Fear
Ian FearJob Title GardenerJoined 2012

Hello, my name is Ian and I started working at The Manor in 2012.

I am a gardener and love keeping the grounds beautiful, from planting seasonal flowers to maintaining the lawns and shrubs. Seeing the gardens thrive and bring joy to everyone who lives in the home makes my work rewarding.

Shelley Kaleda
Shelley KaledaJob Title Operational TrainerJoined 2010

As a Barchester Operational Trainer, I ensure that staff have the level of skill and knowledge required to competently carry out their role so that all residents receive high-quality care, and that there is a high level of impact on the quality of staff behaviour and knowledge over the long term, leading to a continuous improvement in the quality of care for the residents.

As a Trainer, I actively involve my learners, and my continued focus is to ensure all learning and development activities and inductions are run to a consistently high standard across my 6 homes, alongside meeting external requirements. I have just celebrated my 10th year with Barchester Healthcare, and I love my job.

It’s not just about the teaching but the learning that takes place. All our learners on their first day are taught to identify our Barchester values so that they can incorporate them into everything they do. As a trainer, I strive to meet the needs, abilities and aspirations of my learners. I believe it’s about inspiring learners to help them change and develop their personal, social and professional skills to the best of their ability and take responsibility for their own development.

Sarah
Sarah Job Title HairdresserJoined 2021

Hello, I’m Sarah, a hairdresser here at the Manor Care Home. I visit the home on Mondays and Fridays. I have worked here since 2021, but have been a qualified hairdresser for over 30 years. I feel very lucky and blessed to work here in such a wonderful environment.

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