
Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)

Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)

The staff were warm, caring and friendly.J M(Respite Resident/Service User)

Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)

Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)

The staff were warm, caring and friendly.J M(Respite Resident/Service User)

Situated on beautiful grounds on the edge of Somerset, professionals provide first-class 24-hour nursing and residential care and for those who are living with dementia in a modern purpose-built home. The purpose built 17 bedded unit dementia unit called Willow was opened in 2023 and is a beautiful addition to the care home.
The home has beautiful well tended gardens with an outdoor dining space alongside woodwork areas and a...
Care Provided by Barchester Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Manor Care Home for full pricing details and T&Cs.
Contact Barchester Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Katrina Ball (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Residents love to see family members and friends. Visiting hours are not restricted.
Parking
- There is a generous cark park on site. Disabled parking is available immediately next to the front door.
Barchester Manor Care Home Reviews (106)
Barchester Manor Care Home has a Review Score of 9.8 (9.814) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Manor Care Home has 106 reviews.
Immediately, you walk into The Manor, and there is an ambience which is welcoming and reassuring. An extremely committed and helpful care team, nursing, all support staff in their various ancillary duties and the lead and enthusiasm generated by a capable and good management team. Together they look to genuinely provide for the care and needs of the resident; in a friendly and supportive manner. I have spoken to our relative and a couple of other residents by Video Link during the lock-down, and clearly, the good work of the care team continues and their work has been extraordinary and selfless. Thank you.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. During lock-down, we worked really hard to continue life as normal for our residents. I am really pleased our best efforts are evident; I will pass on your kind words to the team.
My mum has been at The Manor for several years. Mum has always been content there and we have been happy with her care and would absolutely recommend it as a home from home. I am writing this now as it is really important we (my Dad and I) now flag the care during the pandemic. The team and the manager have been above and beyond to make sure Mum during this uncertain time, was cared and looked after. A FaceTime schedule was put into place and calls made to us, making communication really work during this stressful period. We cannot thank them enough for this. It felt like we really knew what was going on and how Mum was, to be able to see her on a daily basis like that. She was entertained still, albeit in her room for her safety so nails were painted and biscuits decorated. Sometimes just the Sound of Music on TV was enough! I feel Mum is safe, cared for and always looks well. The team there care. And that's all you can hope for isn't it if we can no longer help due to their needs?
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. We are truly pleased you feel assured that mum is being well looked after. During...
I have lived here for 7 years and the staff we have here are exceptional and they always go out of their way for you and they are a very good team. It's great to have an in house physio here and they help you out whenever you need it. During this period due to the virus, the staff have gone out of their way to keep me smiling whether it is coming into my room for a chat and the occasional manicure or taking me out into the gardens for a gin and tonic.
Thank you for taking the time to review The Manor. We are really pleased the staff team have fully supported you during the pandemic and kept you smiling! We always welcome the opportunity to improve and value any feedback. Please do come and see me anytime.
My parents have been at The Manor for the last 18 months. They are both in the same room which is lovely. The care they receive from all the staff is exemplary. The whole team are friendly and helpful and are a credit to Barchester Healthcare. At the beginning of the COVID- 19 pandemic, they took the time to set up FaceTime on my Dads iPad and this has enabled both my sister and I to speak and see them every day. I can’t thank them enough for sorting this out for us. During this trying time, the home has constantly kept us informed of what is happening which has been very reassuring. I would recommend The Manor to anyone who might be looking for a care home for their loved ones. I was unsure when we first started looking for a care home but I am so glad my parents are here as they are happy and are being cared for so very well, it’s such a relief, especially during these very strange times. Thank you to all the staff and management.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I am pleased we were successful in offering you reassurance during Covid-19. I will pass on your kind words to the team.
Both my father and mother have been/are residents of The Manor. I have read the CQC's summary of it's October 2019 inspection and concur with most of its findings. This review covers the period for the last few months of 2019 and the first few months of 2020, when it is clear that things are improving. The level of care has been very largely to a high standard. If something is not as it should be, the staff have been receptive to being advised of such and have quickly rectified the situation. The staff looking after my mother have done so in a dignified and caring manner, sometimes in difficult circumstances. I look forward to this progress continuing.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of changes that have taken place to ensure we deliver high-quality care. We always welcome the opportunity to improve and value any feedback. I will pass on your kind words to the team.
The staff at The Manor are second to none. They have looked after my father since December 2019 and the care has been impeccable and carried out with dignity for the patients. They have handled the Covid-19 crisis as well as can be expected. No request was too small or too big for any of the staff to carry out, including the general manager. Regular updates on their current situation and the activities they have managed to carry out during this difficult time have been a great solace. I would like to thank every single member of staff at The Manor for taking such great care of my dad. A special thanks goes to the manager and three members of staff who are a true credit to the place.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I am pleased we were successful in offering you reassurance during Covid-19. I will pass on your kind words to the team.
My brother has been a resident at The Manor for more than two years. He has received a high standard of care, consideration and courtesy from the care staff, catering staff, entertainment staff and others. He has had physiotherapy on occasions. Every time I am able to visit, I am greeted with friendly recognition. My spaniel is allowed in too and is a great favourite! There is a warm and welcoming atmosphere in the home and everyone is very friendly.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I will pass on your kind words to the team.
My mum has been a resident at the Manor Care Home since 2011. The care and attention she has received there has continually been first class. The staff are kind, take their time and look after Mum's every need with not only complete professionalism but with empathy and compassion and alter her care as any changes have occurred with Mum so she always has the best attention. I would not hesitate to recommend the Manor Care Home to anyone considering this. I have been visiting here for a long time and the staff are always lovely, friendly and willing to help with anything you need to know or even just for a chat, from the moment you step inside the home. I have always had complete peace of mind, faith and trust in the home and the people who work in there, knowing my mum is in the very best place she could be to be given the attention and complete care she needs.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I will pass on your kind words to the team.
Also during this difficult time with Covid-19 my mother had her 100th birthday and we had planned a party with relatives, friends and staff but of course, this had to be postponed - the staff were amazing and made a big fuss of her on her birthday and made her feel very special.
We can’t thank them enough for helping us go through this time of being unable to visit by going beyond the call of duty.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I am pleased we were successful in making your mother feel extra special on her...
My husband has been a resident of The Manor Care Home since December 2019. During that time he has been looked after with dignity, respect, humour and loving care. He is extremely happy there, enjoys bantering with the staff, every one of which has a ready smile and unending patience. Covid-19 has brought untold stress to everyone but my stress level has been greatly reduced knowing that my husband is comfortable and happy.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I will pass on your kind words to the team.
I can not recommend all the staff highly enough everyone has shown great care compassion and love to my wife. She is very happy with her surroundings and company. The food and dining facilities are excellent. My wife was a keen gardener and she is encouraged to take part in gardening activities. Every member of staff is helpful and friendly.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. Our gardening club and garden activities are just starting to increase now we have some nice weather, I hope you enjoy future photographs. I will pass on your kind words to the team.
I have lived here nearly two years now and the staff here are very friendly and helpful I couldn’t be without them. I think they are a lovely team. I’ve got a really nice room, I feel comfortable living here.
Thank you for taking the time to leave us a review Jean. We are so pleased to hear how happy you are at The Manor, we wouldn't be without you either.
My husband has been in The Manor Care Home for a year and a half, and I have found that the carers are really attentive and try very hard to accommodate my husband as much as they are able. Whenever I have asked for anything for my husband, they pull out all the stops to help. They not only care for him but also listen to my concerns and comfort me too. I would recommend this care home to anyone who is thinking of which care home to chose for their loved one. Also in these trying times of the COVID-19 pandemic, they have arranged for me to video call my husband regularly to try and keep that very important social contact, which is so valuable for his wellbeing. Thank you.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I will pass on your kind words to the team.
In the short time, my Mother has been a resident at The Manor Care Home we have been extremely impressed by the friendliness, medical care and professionalism shown by all members of staff. The fact that she settled in so quickly and happily was due to the warm welcome we were all given on her arrival. Her room on the ground floor overlooking the garden is ideal, as due to her condition she spends much of the time sitting in her chair watching the birds and squirrels. The food seems varied and nutritious, and there is the opportunity to tweak the menu if desired. The various communal areas are light and bright offering alternative places to sit whilst visiting. During the Coronavirus lockdown, the staff have gone out of their way to set up video call opportunities when visiting has not been possible, for which we have been hugely grateful.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback. I will pass on your kind words to the team.
In the 12 weeks since my mother was admitted the improvement in her physical and mental health has been beyond my expectation. Although her dementia will only get worse, she is generally more content and in particular, I am delighted that she gets enjoyment from her physical exercise (albeit very limited).
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback.
I am very happy and contented here (once a month). I need my hair washed in bed. I can't get out of bed. I only want very small meals. I need my fingernails cut (once a month). My hair is not combed every day. I would like it done. I am happy with most things but there does not seem to be as many staff as there used to be so not so many to do the extra things.
Thank you for taking the time to give us a review, We are so pleased to hear how contented you are with us at The Manor, we are so pleased to have you too. We understand you like many tasks carried out by your Daughter when she visits and we have discussed how to ensure between us that these tasks are always completed. As always, my door is always open to discuss anything you would like.
In need of updating. Call buttons are like bricks and no call button in the bathroom. Bathroom in need of modernisation as no commode access to the loo is possible. Services of a dietician would be helpful. Some members of staff are caring but for respite, training is needed for nursing care of some patrons. Generally in need of overhauling and updating. Disappointing.
Thank you for taking the time to review The Manor. We always welcome the opportunity to improve and value your feedback. Please can I kindly offer you the opportunity to meet with me to discuss the issues raised.
My parents, in their nineties, do not seem to want to mix, which is proving a bit of a problem. I feel staff are doing their best without much cooperation from my parents. Medical staff, I find very helpful but overall not enough staff in any department.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. Please be assured we are continuing to recruit skilled staff to join the team. We always welcome the opportunity to improve and value your feedback.
A full care service is provided which does its very best to meet the needs, quite demanding needs, of my sister.
Thank you for taking the time to review The Manor. We are very pleased that you have a positive impression of the high-quality care we provide. We always welcome the opportunity to improve and value any feedback.
My brother is happy and settled here. The carers so an excellent job and the food is delicious.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (84) & Events (0)
- 09 Sep 2026
The Manor Care Home in Taunton celebrated the milestone with an open day attended by residents, staff, families and members of the community. The event was officially opened by the...
- 19 Aug 2026
Sharon Clarke, Care Practitioner at The Manor Care Home in Bishops Hull, Taunton, has been named the South West winner of the Lifetime Achievement Award in the Barchester Care Awards...
- 12 Aug 2026
We've Been Getting Creative! Our residents at The Manor Care home , have been busy putting their creative skills to good use by making a fantastic scarecrow for the Bishops...
There are no upcoming events for Barchester Manor Care Home.
Awards / Recognitions (39)
- 30 Jun 2026Recipient: Barchester Manor Care Home
- 21 Jun 2026Recipient: Barchester Manor Care Home
- 09 Jun 2026Recipient: Barchester Manor Care Home
Accreditations
There are no accreditations posted yet for Barchester Manor Care Home.
Meet the Team (11)

I’m Katrina, General Manager here at The Manor and a Registered Nurse. I’ve spent over 25 years leading and supporting care services, including general nursing, rehabilitation and specialist dementia care.
I have been told that I am known for my calm, approachable style, and perhaps that’s because I believe strongly in creating a workplace where staff feel listened to, valued & supported. I believe that if staff are empowered to deliver their best, this directly impacts the quality of care that residents receive, being the highest standard of compassionate person-centred care.
I was honoured and incredibly proud to be a WAGs award winner in 2024, receiving the Superwoman award for my contribution and leadership in adult social care.
I’m incredibly passionate about my job, but when I’m not at work, I love spending time with my family, including my 3 beautiful granddaughters, as they keep me young at heart and very busy.
I also like to travel, keep fit with yoga and love to walk coastal paths with my husband.

Throughout my nursing career, I have had the privilege of caring for people living with dementia, which has been both rewarding and inspiring. I joined The Manor Care Home team in 2019 and enjoy leading a dedicated team of staff who are committed to providing compassionate, person-centred care.
Our home has excellent systems in place that support the well-being and quality of life of our residents, and I am passionate about ensuring every individual feels valued, respected, and cared for.

Hello, my name is Nike, and I started at The Manor in 2023.
I work as an Administrator, supporting the smooth running of the care home and helping ensure our residents and team have everything they need. I’m proud to be part of a team that makes The Manor such a welcoming place to live and work.

Hello, my name is Harshi. I joined The Manor in 2023 when I completed my NVQ Level 2, which has really helped me build my skills and confidence in providing the best possible care for our residents.
I work on the Dementia Unit, where I find every day both rewarding and meaningful. I’m lucky to be part of such a supportive and friendly team that always encourages me to do my best.

Hello, my name is Sharon, and I have had the pleasure of working at The Manor for over 35 years - needless to say, I truly love it here!
In 2015, I qualified as a Care Practitioner, and my role continues to be as challenging as it is rewarding. I have been working in care since the day of my 18th birthday, and supporting residents has always been my passion.

Hello, my name is Ramis, and I am one of the Physiotherapists here at The Manor Care Home.
I love supporting our residents through tailored exercises that help them build strength, confidence, and independence. It is incredibly rewarding to see the positive impact this has on their daily lives and overall quality of life.

I have been part of The Manor Care Home since 2012, starting as a kitchen assistant, where I helped serve meals and ensure residents had drinks and snacks. While working in the kitchen, I discovered how much I enjoyed spending time with residents and seeing their engagement in activities. This passion led to an opportunity to join the activities team, where I could focus on what I love most - connecting with residents and supporting their well-being.
I take great joy in spending time with residents, hearing their stories, and discovering the activities they enjoy. My goal is to keep our residents active, engaged, and happy, with fun and laughter always at the heart of The Manor Care Home.

Hello, my name is Troy. I joined The Manor’s maintenance team in 2023.
I take pride in keeping the home looking its best. Working at The Manor is incredibly rewarding, and it’s great to know that the work that I do makes a positive difference in the daily lives of our residents.

Hello, my name is Ian and I started working at The Manor in 2012.
I am a gardener and love keeping the grounds beautiful, from planting seasonal flowers to maintaining the lawns and shrubs. Seeing the gardens thrive and bring joy to everyone who lives in the home makes my work rewarding.

As a Barchester Operational Trainer, I ensure that staff have the level of skill and knowledge required to competently carry out their role so that all residents receive high-quality care, and that there is a high level of impact on the quality of staff behaviour and knowledge over the long term, leading to a continuous improvement in the quality of care for the residents.
As a Trainer, I actively involve my learners, and my continued focus is to ensure all learning and development activities and inductions are run to a consistently high standard across my 6 homes, alongside meeting external requirements. I have just celebrated my 10th year with Barchester Healthcare, and I love my job.
It’s not just about the teaching but the learning that takes place. All our learners on their first day are taught to identify our Barchester values so that they can incorporate them into everything they do. As a trainer, I strive to meet the needs, abilities and aspirations of my learners. I believe it’s about inspiring learners to help them change and develop their personal, social and professional skills to the best of their ability and take responsibility for their own development.

Hello, I’m Sarah, a hairdresser here at the Manor Care Home. I visit the home on Mondays and Fridays. I have worked here since 2021, but have been a qualified hairdresser for over 30 years. I feel very lucky and blessed to work here in such a wonderful environment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Manor Care Home to verify any information. View our terms and conditions. Barchester Manor Care Home has an Enhanced Service -what an Enhanced Service includes.