Latest Reviews for Wessex House
11 August 2025
We reviewed 3 homes before choosing Wessex House. The light level, cleanliness and kitchen impressed us. Since arriving, the attitude of the staff and their professionalism have surprised us. They are more flexible than I was at home, so if meals are missed (sleeping) she is fed when awake, even at night. The staff are very observant and understanding, and the whole team communicate with each other. Spoke to a member of staff you don't know, and they know more than you do about food, sleep patterns etc. Importantly, they are always available. They also keep an eye on me!
03 July 2025
Following a terminal diagnosis, we decided to place dad into the care of Wessex House for end of life care. From the initial enquiry to the day that dad passed away, the standard of care has been second to none. I feel I need to highlight the staff kindness and compassion, the quality of care, and a welcoming environment that feels like home. The staff went above and beyond to create a positive and comfortable experience for both dad and the family that visited him.The rooms and general living spaces are immaculately clean and well maintained. All rooms are bright, cheerful, welcoming and where dad felt safe and happy. Dad was always offered a excellent variety of quality food options that were very appetising and cooked by their own chef! I cannot thank the (Management Team) for their kindness and also the clinical staff who were always on hand to answer any questions we had.
16 May 2025
Wessex House have cared for my Mum who dementia for two years. They are the most amazing team of people. We visit most days so we get to see what they achieve at close hand. We have never had any issues with Mum's care at all. She is calm, safe and clean. However, their care and compassion stretches beyond my Mum. The staff look out for my elderly father too when he visits. Their care has brought us to tears (happy ones!) on more than one occasion. On a practical level, the rooms are kept immaculate and the food is excellent and plentiful. I don't know how they achieve what they do.
08 May 2025
My brother has lived in Wessex House since the end of August. He has severe learning disabilities as well as dementia and physical health challenges, so his needs are high and increasing. He moved there following a long period in hospital whilst we struggled to find a nursing home that could and would meet his needs. Wessex House staff, despite it not being a specialist home for people with LD, meet his needs inclusively and attentively, providing him with appropriate activities and meeting his complex dietary needs. He has a lovely room. A recent and tricky hospital admission has proved that Wessex House staff, from the home manager to carers, have proved not only able but willing to respond to, manage and advocate for his needs even in very difficult circumstances. They have all gone the extra mile to ensure that he can be cared for safely and with kindness, and kept us updated. I am so pleased to be able to trust his care to both Wessex House and the adjoining GP practice.
16 April 2025
I'm so greatful for the care my father-in-law receives. He suffers from an awful illness that sometimes makes it hard for family to see him as we want to remember the man before the diagnosis. Him not knowing who we are, or even that we are their can be so upsetting. We can't thank staff enough, they support us as a family as well as caring beautifully for my father-in-law's needs. Us knowing he's safe and cared for by a professional compassionate team is a weight lifted off our shoulders. They go the extra mile to personalise his care. Even know he's is unaware of his surroundings he is always involved in activities, he's well groomed and well fed. All the things he would have wanted. Again thankyou
05 March 2025
Wessex House is very well run and staff really helpful and friendly. It's very clean and warm visitors are able to make their own tea with biscuits available. I cannot praise the manager enough.
28 February 2025
Wessex House cared for my husband with kindness and compassion in his last two months of life. From the manager to the handyman, all the teams who make the home tick helped our family through a very difficult time with a sense of calm that nothing was too much for them to take care of our loved one to the very best of their ability.
26 February 2025
My mother-in-law has been at Wessex House for just over one year. The nursing care has been first-class during this period. My mother-in-law has dementia and needs 24/7 attention and this is given professionally and with care. The accommodation is kept exceptionally well and is very comfortable, coupled with staff working with a smile on their faces. I do not hesitate to recommend Wessex House.
24 February 2025
I visit nearly every day. Entry/security arrangements are fine. The staff are welcoming and helpful and management accessible and effective. The rooms are bright and clean if somewhat hospital-style, which is probably most suitable for the majority of residents but perhaps not for everyone. The food (which I have sampled!) is tasty, varied and very well cooked. Portions are probably ample for most residents but the more active might discern they are slimming. However, plentiful snacks are always available. Communal facilities are bright and comfortable but underused despite great efforts by the entertaining staff to engage participants. The weekly hairdresser is much appreciated by the lady residents. Overall excellent.
29 January 2025
Dad lived at Wessex House for the final 8 months of his life. Dementia is never easy, but he was always treated with great care and dignity. In his last couple of weeks of life, the staff would often sit in his room to keep his company - sometimes even when they were on their breaks. Much appreciated, really personal care.
02 December 2024
The best of care for my dad during the last weeks of his life. Thanks so much to the manager and her dedicated team for providing a professional service in an environment of the highest standard. Providing food and drink to visitors at all hours of the day and night. Nothing but compliments.
17 October 2024
The care and support my brother has received is excellent, ensuring he was given the medical attention he needed, together with preventative measures to avoid bed sores and other conditions likely to occur in overweight bedridden patients. The manager and staff are dedicated to their patients, going the extra mile to provide a happy and safe environment.
24 September 2024
I came here for respite after having a pacemaker fitted. A very nice place and I was well looked after. All the staff were very caring, kind, the food was good too.
24 July 2024
After an accident, I booked myself out of hospital and into Wessex House until I felt able to go home. The care was first-class and I was very impressed overall. My wife was also a resident until she passed away. The staff could not have been kinder. I would highly recommend Wessex House.
26 June 2024
My mother was cared for palliatively. This was done with excellent care and support. The staff created a happy atmosphere in the home despite the circumstances being extremely sad. It was always lovely to see a smiley face on reception and I was impressed by the security. The junior care staff were always very friendly and senior staff were caring and supportive. Huge thanks.
19 June 2024
Very supportive staff and management. Good atmosphere. The best possible place for my mother's last months. Very grateful for everything that was provided.
13 May 2024
My mum was cared for at Wessex House for just over 2 years. The support we had from all members of staff was fantastic. The dedication, patience and kindness of staff was amazing. Thank you so much.
07 May 2024
My Mother was a resident at Wessex House for over a year. The care was fantastic the whole time she was there. The facilities were always spotless and the food was very appetizing. Plenty of activities for all levels of mobility and in my Mother's case, dementia-oriented. Her room was kept beautifully tidy and clean. She lived her final year happy and content. Mother died in February aged 97 and the staff couldn't have been kinder or more caring. I am so happy to say she passed peacefully thanks to Wessex House. Very special thanks to the administrative and management staff who helped and advised us so thoroughly when my mother's funds ran low and for their exceptional kindness and thoughtfulness when she died. I continue to highly recommend Wessex House for all their love and care while my Mother was a resident. Thank you for everything you did for Mother and the family.
16 April 2024
Mum has been here for twelve months. The level of care provided is fantastic, food is very good. Staff are friendly to us and always give mum the best care. We have all been made welcome as a family in the home. The activities that I have attended with mum have been good for her and the staff always give her the choice to take part in the activities.
10 April 2024
I couldn't have wished for a nicer place for my sister to be cared for.
Latest Reviews for Wessex House
11 August 2025
We reviewed 3 homes before choosing Wessex House. The light level, cleanliness and kitchen impressed us. Since arriving, the attitude of the staff and their professionalism have surprised us. They are more flexible than I was at home, so if meals are missed (sleeping) she is fed when awake, even at night. The staff are very observant and understanding, and the whole team communicate with each other. Spoke to a member of staff you don't know, and they know more than you do about food, sleep patterns etc. Importantly, they are always available. They also keep an eye on me!
03 July 2025
Following a terminal diagnosis, we decided to place dad into the care of Wessex House for end of life care. From the initial enquiry to the day that dad passed away, the standard of care has been second to none. I feel I need to highlight the staff kindness and compassion, the quality of care, and a welcoming environment that feels like home. The staff went above and beyond to create a positive and comfortable experience for both dad and the family that visited him.The rooms and general living spaces are immaculately clean and well maintained. All rooms are bright, cheerful, welcoming and where dad felt safe and happy. Dad was always offered a excellent variety of quality food options that were very appetising and cooked by their own chef! I cannot thank the (Management Team) for their kindness and also the clinical staff who were always on hand to answer any questions we had.
16 May 2025
Wessex House have cared for my Mum who dementia for two years. They are the most amazing team of people. We visit most days so we get to see what they achieve at close hand. We have never had any issues with Mum's care at all. She is calm, safe and clean. However, their care and compassion stretches beyond my Mum. The staff look out for my elderly father too when he visits. Their care has brought us to tears (happy ones!) on more than one occasion. On a practical level, the rooms are kept immaculate and the food is excellent and plentiful. I don't know how they achieve what they do.
08 May 2025
My brother has lived in Wessex House since the end of August. He has severe learning disabilities as well as dementia and physical health challenges, so his needs are high and increasing. He moved there following a long period in hospital whilst we struggled to find a nursing home that could and would meet his needs. Wessex House staff, despite it not being a specialist home for people with LD, meet his needs inclusively and attentively, providing him with appropriate activities and meeting his complex dietary needs. He has a lovely room. A recent and tricky hospital admission has proved that Wessex House staff, from the home manager to carers, have proved not only able but willing to respond to, manage and advocate for his needs even in very difficult circumstances. They have all gone the extra mile to ensure that he can be cared for safely and with kindness, and kept us updated. I am so pleased to be able to trust his care to both Wessex House and the adjoining GP practice.
16 April 2025
I'm so greatful for the care my father-in-law receives. He suffers from an awful illness that sometimes makes it hard for family to see him as we want to remember the man before the diagnosis. Him not knowing who we are, or even that we are their can be so upsetting. We can't thank staff enough, they support us as a family as well as caring beautifully for my father-in-law's needs. Us knowing he's safe and cared for by a professional compassionate team is a weight lifted off our shoulders. They go the extra mile to personalise his care. Even know he's is unaware of his surroundings he is always involved in activities, he's well groomed and well fed. All the things he would have wanted. Again thankyou
05 March 2025
Wessex House is very well run and staff really helpful and friendly. It's very clean and warm visitors are able to make their own tea with biscuits available. I cannot praise the manager enough.
28 February 2025
Wessex House cared for my husband with kindness and compassion in his last two months of life. From the manager to the handyman, all the teams who make the home tick helped our family through a very difficult time with a sense of calm that nothing was too much for them to take care of our loved one to the very best of their ability.
26 February 2025
My mother-in-law has been at Wessex House for just over one year. The nursing care has been first-class during this period. My mother-in-law has dementia and needs 24/7 attention and this is given professionally and with care. The accommodation is kept exceptionally well and is very comfortable, coupled with staff working with a smile on their faces. I do not hesitate to recommend Wessex House.
24 February 2025
I visit nearly every day. Entry/security arrangements are fine. The staff are welcoming and helpful and management accessible and effective. The rooms are bright and clean if somewhat hospital-style, which is probably most suitable for the majority of residents but perhaps not for everyone. The food (which I have sampled!) is tasty, varied and very well cooked. Portions are probably ample for most residents but the more active might discern they are slimming. However, plentiful snacks are always available. Communal facilities are bright and comfortable but underused despite great efforts by the entertaining staff to engage participants. The weekly hairdresser is much appreciated by the lady residents. Overall excellent.
29 January 2025
Dad lived at Wessex House for the final 8 months of his life. Dementia is never easy, but he was always treated with great care and dignity. In his last couple of weeks of life, the staff would often sit in his room to keep his company - sometimes even when they were on their breaks. Much appreciated, really personal care.
02 December 2024
The best of care for my dad during the last weeks of his life. Thanks so much to the manager and her dedicated team for providing a professional service in an environment of the highest standard. Providing food and drink to visitors at all hours of the day and night. Nothing but compliments.
17 October 2024
The care and support my brother has received is excellent, ensuring he was given the medical attention he needed, together with preventative measures to avoid bed sores and other conditions likely to occur in overweight bedridden patients. The manager and staff are dedicated to their patients, going the extra mile to provide a happy and safe environment.
24 September 2024
I came here for respite after having a pacemaker fitted. A very nice place and I was well looked after. All the staff were very caring, kind, the food was good too.
24 July 2024
After an accident, I booked myself out of hospital and into Wessex House until I felt able to go home. The care was first-class and I was very impressed overall. My wife was also a resident until she passed away. The staff could not have been kinder. I would highly recommend Wessex House.
26 June 2024
My mother was cared for palliatively. This was done with excellent care and support. The staff created a happy atmosphere in the home despite the circumstances being extremely sad. It was always lovely to see a smiley face on reception and I was impressed by the security. The junior care staff were always very friendly and senior staff were caring and supportive. Huge thanks.
19 June 2024
Very supportive staff and management. Good atmosphere. The best possible place for my mother's last months. Very grateful for everything that was provided.
13 May 2024
My mum was cared for at Wessex House for just over 2 years. The support we had from all members of staff was fantastic. The dedication, patience and kindness of staff was amazing. Thank you so much.
07 May 2024
My Mother was a resident at Wessex House for over a year. The care was fantastic the whole time she was there. The facilities were always spotless and the food was very appetizing. Plenty of activities for all levels of mobility and in my Mother's case, dementia-oriented. Her room was kept beautifully tidy and clean. She lived her final year happy and content. Mother died in February aged 97 and the staff couldn't have been kinder or more caring. I am so happy to say she passed peacefully thanks to Wessex House. Very special thanks to the administrative and management staff who helped and advised us so thoroughly when my mother's funds ran low and for their exceptional kindness and thoughtfulness when she died. I continue to highly recommend Wessex House for all their love and care while my Mother was a resident. Thank you for everything you did for Mother and the family.
16 April 2024
Mum has been here for twelve months. The level of care provided is fantastic, food is very good. Staff are friendly to us and always give mum the best care. We have all been made welcome as a family in the home. The activities that I have attended with mum have been good for her and the staff always give her the choice to take part in the activities.
10 April 2024
I couldn't have wished for a nicer place for my sister to be cared for.