Submit a Review for Barchester Milford House Care Home
Milford Mill Road, Milford, Salisbury, SP1 1NJ
View full details of Barchester Milford House Care HomeLatest Reviews for Barchester Milford House Care Home
08 January 2026
Our family has been involved at Milford for over 5 years - my mother for 4 years and now my father for the last year. The nursing staff and carers are great and the reception team are always welcoming and friendly.
11 December 2025
A lovely party thrown for my Mum's 80th . The room was decorated beautifully ready for the guests to arrive and a delicious cake . Thank you for your care and for helping to make it a successful celebration
08 December 2025
Milford House is a very friendly and inclusive care home with excellent staff and amenities. It is particularly rewarding to see significant and enthusiastic effort put into the wide variety of resident activities
02 December 2025
All the staff here help to make my mum's life more colourful, always friendly and chatty and willing to have a laugh and a joke. Staff of note are Kelly (in the office), Val on reception, Wendy, Gale and Jane. Everyone is helpful in a very busy home.
25 November 2025
I find the Care home staff very welcoming, warm and caring, both towards my dad and us as a family. We recognise what a challenging job the staff do, and they carry this out professionally and generously. The staff were amazing when we were trying to ensure dad could make it to my sisters wedding this October. Dad had been very poorly and they shared our determination to do all we could to follow his wishes to be present at the church. It would not have happened without their determination and going the extra mile in the weeks leading up to the big day. We will be forever grateful to them for this.
20 November 2025
The whole family have been pleased with Milford House. Everyone is caring and experienced.
05 November 2025
Always available, approachable and brilliant with mother . Nothing ever seems to much. Individuals Kelly, Valerie always cheerful and make every effort to assist. Can I also mention Glen for his happy persona.
30 July 2025
I can't say enough good things. I never wanted to see my grandmother unable to stay in her own home, but here I know she is not just safe and cared for, but is more happy, healthy and active than she has been for a long time. The staff are fantastic, and genuinely care about the residents and creating a warm, homely atmosphere that makes everyone feel welcome. Each week there are a range of activities (from weaving, yoga, trips out, talks, music to much more) and suggestions are also considered. The medical side of things is well handled and responsive. The food is exceptional, with a varied menu and the chef has happily accommodated needs and requests. And the garden! My grandmother loves gardening, and having such a lovely garden is really wonderful for her. Even moreso after the works that have just been carried out to make it even more easily accessible. It's hard to praise it highly enough - it's been fantastic as a new home my grandmother and a pleasure to visit each day.
30 June 2025
My experience of Milford House Care Home for the needs of my mother, have been quite exemplary the staff are so kind caring and thoughtful, mum hasn't been the easiest patient! I can so grateful to you all.
07 April 2025
I was apprehensive putting my mum in a care home. Well i am so suprised what a fantastic home this is. Beautifully done out lovely rooms but most of all the staff are amazing. The manager, the nurses and the carers are empathetic caring and wonderful. Last week me and my sister thought we were losing out Mother. The Milford care home gave us a room each and all meals. How wonderful of them. The food was lovely and each and everyone of the staff was empathetic and caring. Amazing home I'm so happy my mum is in here. 10/10 to all the staff!
04 April 2025
The Family of and myself can't thank the general manager and her staff at Milford House Care Home, Salisbury for their truly professional care of our mother. Nothing is too much trouble and their attention to detail and empathy is second to none. Chef ensured she had the food she liked which was very important as we all thought she was passing away the weekend of the 6th March. She was very, very ill and I came over from Spain to be with her, my sister and I were made very welcome and were looked after as if we were in a 5* Hotel. We were all prepared for the worst and then by a miracle she pulled through due to the excellent care of the nursing staff and carers, who guided her through the bad times and of course her loving family. Mum is happy in her lovely room with TV, hairdresser saloon, spa and beautiful gardens. We would highly recommend Milford House for its wide range of facilities and loving care and the experienced management team.
29 January 2025
My mother moved in following a fall. The care was excellent, the staff went to great lengths to encourage her to eat and drink. She attended several activities and particularly enjoyed the music sessions and the creative arts. We also appreciated the care and support given to us by the staff following her passing on Christmas Eve.
17 October 2024
I joined Barchester Milford House Care Home at very short notice to convalesce following surgery. All the staff are both pleasant and professional. Both nursing and care staff always went the extra mile to provide for my needs. Dining was a pleasure - lovely food (and snacks). I hope that if I ever need such support in later life, I will find somewhere as homely and helpful as Milford House.
28 August 2024
What can I say other than my 97-year-old mum received the best care we could possibly have wished for during her final two weeks of life. Treated with dignity and excellent care from all the staff. A huge thank you from myself and all my family.
27 August 2024
I am a regular visitor, I have eaten there and participated in some of the many activities. The staff are always very welcoming and attentive and there is a real feeling that it is a home rather than an institution. Those living there always seem happy and well cared for.
22 August 2024
After four turbulent weeks between wards in the wonderful hospital, my grandma came to Barchester Milford House Care Home for end-of-life care. The last weeks of her 97 years were dignified and peaceful. The manager and all her team could not do enough for us at all hours of the day and night. Grandma was afforded excellent nursing care in the quiet and comfort of a five-star hotel. A tremendous thank you to all and I felt such a connection to them, I asked if I could volunteer there.
14 August 2024
My stepmother moved here in Autumn 2019 and has been very well cared for - treated with respect, cheerful friendliness and kindness. She felt part of the community of residents and staff. She became very unwell and received end-of-life care at home which helped give her peace. I am very grateful to the team for their care.
14 August 2024
Management was very pleasant. Some carers were very poor in their attitude and not understanding of the situation. I thought that the food was poor quality and didn't enjoy the meals. The day trip on a boat was most enjoyable. Overall, it turned out to be a not very enjoyable but expensive two weeks.
14 August 2024
My friend experienced nothing but kindness and respect during his last few weeks of life when he came to Barchester Milford House Care Home. It was a relief to see him visibly happy and he was able to trust those who were caring for him. As visitors, we were very impressed. A tranquil confidence exuded each time we visited my friend. Thank you for helping him to end his life in peace and with dignity.
30 July 2024
One cannot expect perfection as we who have been asked to make the judgements have good days and bad days. Routines get disturbed. However, my 90th birthday last week showed up the loving, inspired party planner's skills; getting to know me, what and why I love the birds, flowers and butterflies to decorate the dining table making it worthy of the delicious meals the chefs create. The festive air brought out happy greetings from those coming and going on daily rounds. No better care home is there.
Latest Reviews for Barchester Milford House Care Home
08 January 2026
Our family has been involved at Milford for over 5 years - my mother for 4 years and now my father for the last year. The nursing staff and carers are great and the reception team are always welcoming and friendly.
11 December 2025
A lovely party thrown for my Mum's 80th . The room was decorated beautifully ready for the guests to arrive and a delicious cake . Thank you for your care and for helping to make it a successful celebration
08 December 2025
Milford House is a very friendly and inclusive care home with excellent staff and amenities. It is particularly rewarding to see significant and enthusiastic effort put into the wide variety of resident activities
02 December 2025
All the staff here help to make my mum's life more colourful, always friendly and chatty and willing to have a laugh and a joke. Staff of note are Kelly (in the office), Val on reception, Wendy, Gale and Jane. Everyone is helpful in a very busy home.
25 November 2025
I find the Care home staff very welcoming, warm and caring, both towards my dad and us as a family. We recognise what a challenging job the staff do, and they carry this out professionally and generously. The staff were amazing when we were trying to ensure dad could make it to my sisters wedding this October. Dad had been very poorly and they shared our determination to do all we could to follow his wishes to be present at the church. It would not have happened without their determination and going the extra mile in the weeks leading up to the big day. We will be forever grateful to them for this.
20 November 2025
The whole family have been pleased with Milford House. Everyone is caring and experienced.
05 November 2025
Always available, approachable and brilliant with mother . Nothing ever seems to much. Individuals Kelly, Valerie always cheerful and make every effort to assist. Can I also mention Glen for his happy persona.
30 July 2025
I can't say enough good things. I never wanted to see my grandmother unable to stay in her own home, but here I know she is not just safe and cared for, but is more happy, healthy and active than she has been for a long time. The staff are fantastic, and genuinely care about the residents and creating a warm, homely atmosphere that makes everyone feel welcome. Each week there are a range of activities (from weaving, yoga, trips out, talks, music to much more) and suggestions are also considered. The medical side of things is well handled and responsive. The food is exceptional, with a varied menu and the chef has happily accommodated needs and requests. And the garden! My grandmother loves gardening, and having such a lovely garden is really wonderful for her. Even moreso after the works that have just been carried out to make it even more easily accessible. It's hard to praise it highly enough - it's been fantastic as a new home my grandmother and a pleasure to visit each day.
30 June 2025
My experience of Milford House Care Home for the needs of my mother, have been quite exemplary the staff are so kind caring and thoughtful, mum hasn't been the easiest patient! I can so grateful to you all.
07 April 2025
I was apprehensive putting my mum in a care home. Well i am so suprised what a fantastic home this is. Beautifully done out lovely rooms but most of all the staff are amazing. The manager, the nurses and the carers are empathetic caring and wonderful. Last week me and my sister thought we were losing out Mother. The Milford care home gave us a room each and all meals. How wonderful of them. The food was lovely and each and everyone of the staff was empathetic and caring. Amazing home I'm so happy my mum is in here. 10/10 to all the staff!
04 April 2025
The Family of and myself can't thank the general manager and her staff at Milford House Care Home, Salisbury for their truly professional care of our mother. Nothing is too much trouble and their attention to detail and empathy is second to none. Chef ensured she had the food she liked which was very important as we all thought she was passing away the weekend of the 6th March. She was very, very ill and I came over from Spain to be with her, my sister and I were made very welcome and were looked after as if we were in a 5* Hotel. We were all prepared for the worst and then by a miracle she pulled through due to the excellent care of the nursing staff and carers, who guided her through the bad times and of course her loving family. Mum is happy in her lovely room with TV, hairdresser saloon, spa and beautiful gardens. We would highly recommend Milford House for its wide range of facilities and loving care and the experienced management team.
29 January 2025
My mother moved in following a fall. The care was excellent, the staff went to great lengths to encourage her to eat and drink. She attended several activities and particularly enjoyed the music sessions and the creative arts. We also appreciated the care and support given to us by the staff following her passing on Christmas Eve.
17 October 2024
I joined Barchester Milford House Care Home at very short notice to convalesce following surgery. All the staff are both pleasant and professional. Both nursing and care staff always went the extra mile to provide for my needs. Dining was a pleasure - lovely food (and snacks). I hope that if I ever need such support in later life, I will find somewhere as homely and helpful as Milford House.
28 August 2024
What can I say other than my 97-year-old mum received the best care we could possibly have wished for during her final two weeks of life. Treated with dignity and excellent care from all the staff. A huge thank you from myself and all my family.
27 August 2024
I am a regular visitor, I have eaten there and participated in some of the many activities. The staff are always very welcoming and attentive and there is a real feeling that it is a home rather than an institution. Those living there always seem happy and well cared for.
22 August 2024
After four turbulent weeks between wards in the wonderful hospital, my grandma came to Barchester Milford House Care Home for end-of-life care. The last weeks of her 97 years were dignified and peaceful. The manager and all her team could not do enough for us at all hours of the day and night. Grandma was afforded excellent nursing care in the quiet and comfort of a five-star hotel. A tremendous thank you to all and I felt such a connection to them, I asked if I could volunteer there.
14 August 2024
My stepmother moved here in Autumn 2019 and has been very well cared for - treated with respect, cheerful friendliness and kindness. She felt part of the community of residents and staff. She became very unwell and received end-of-life care at home which helped give her peace. I am very grateful to the team for their care.
14 August 2024
Management was very pleasant. Some carers were very poor in their attitude and not understanding of the situation. I thought that the food was poor quality and didn't enjoy the meals. The day trip on a boat was most enjoyable. Overall, it turned out to be a not very enjoyable but expensive two weeks.
14 August 2024
My friend experienced nothing but kindness and respect during his last few weeks of life when he came to Barchester Milford House Care Home. It was a relief to see him visibly happy and he was able to trust those who were caring for him. As visitors, we were very impressed. A tranquil confidence exuded each time we visited my friend. Thank you for helping him to end his life in peace and with dignity.
30 July 2024
One cannot expect perfection as we who have been asked to make the judgements have good days and bad days. Routines get disturbed. However, my 90th birthday last week showed up the loving, inspired party planner's skills; getting to know me, what and why I love the birds, flowers and butterflies to decorate the dining table making it worthy of the delicious meals the chefs create. The festive air brought out happy greetings from those coming and going on daily rounds. No better care home is there.